Microsoft Office 365 URLs and IP address ranges

  • Article
  • 06/29/2023

In this article

  1. Exchange Online
  2. SharePoint Online and OneDrive for Business
  3. Skype for Business Online and Microsoft Teams
  4. Microsoft 365 Common and Office Online
  5. Related Topics

Office 365 requires connectivity to the Internet. The endpoints below should be reachable for customers using Office 365 plans, including Government Community Cloud (GCC).

Office 365 Worldwide (+GCC) | Office 365 operated by 21 Vianet | Office 365 U.S. Government DoD | Office 365 U.S. Government GCC High |

NotesDownloadUse
Last updated: 06/29/2023 – RSS. Change Log subscriptionDownload: all required and optional destinations in one JSON formatted list.Use: our proxy PAC files

Start with Managing Office 365 endpoints to understand our recommendations for managing network connectivity using this data. Endpoints data is updated as needed at the beginning of each month with new IP Addresses and URLs published 30 days in advance of being active. This cadence allows for customers who don’t yet have automated updates to complete their processes before new connectivity is required. Endpoints may also be updated during the month if needed to address support escalations, security incidents, or other immediate operational requirements. The data shown on this page below is all generated from the REST-based web services. If you’re using a script or a network device to access this data, you should go to the Web service directly.

Endpoint data below lists requirements for connectivity from a user’s machine to Office 365. For detail on IP addresses used for network connections from Microsoft into a customer network, sometimes called hybrid or inbound network connections, see Additional endpoints for more information.

The endpoints are grouped into four service areas representing the three primary workloads and a set of common resources. The groups may be used to associate traffic flows with a particular application, however given that features often consume endpoints across multiple workloads, these groups can’t effectively be used to restrict access.

Data columns shown are:

  • ID: The ID number of the row, also known as an endpoint set. This ID is the same as is returned by the web service for the endpoint set.
  • Category: Shows whether the endpoint set is categorized as OptimizeAllow, or Default. This column also lists which endpoint sets are required to have network connectivity. For endpoint sets that aren’t required to have network connectivity, we provide notes in this field to indicate what functionality would be missing if the endpoint set is blocked. If you’re excluding an entire service area, the endpoint sets listed as required don’t require connectivity.You can read about these categories and guidance for their management in New Office 365 endpoint categories.
  • ER: This is Yes if the endpoint set is supported over Azure ExpressRoute with Office 365 route prefixes. The BGP community that includes the route prefixes shown aligns with the service area listed. When ER is No, this means that ExpressRoute is not supported for this endpoint set.Some routes may be advertised in more than one BGP community, making it possible for endpoints within a given IP range to traverse the ER circuit, but still be unsupported. In all cases, the value of a given endpoint set’s ER column should be respected.
  • Addresses: Lists the FQDNs or wildcard domain names and IP address ranges for the endpoint set. Note that an IP address range is in CIDR format and may include many individual IP addresses in the specified network.
  • Ports: Lists the TCP or UDP ports that are combined with listed IP addresses to form the network endpoint. You may notice some duplication in IP address ranges where there are different ports listed.

 Note

Microsoft has begun a long-term transition to providing services from the cloud.microsoft namespace to simplify the endpoints managed by our customers. If you are following existing guidance for allowing access to required endpoints as listed below, there’s no further action required from you.

Exchange Online

IDCategoryERAddressesPorts
1Optimize
Required
Yesoutlook.office.com, outlook.office365.com
13.107.6.152/31, 13.107.18.10/31, 13.107.128.0/22, 23.103.160.0/20, 40.96.0.0/13, 40.104.0.0/15, 52.96.0.0/14, 131.253.33.215/32, 132.245.0.0/16, 150.171.32.0/22, 204.79.197.215/32, 2603:1006::/40, 2603:1016::/36, 2603:1026::/36, 2603:1036::/36, 2603:1046::/36, 2603:1056::/36, 2620:1ec:4::152/128, 2620:1ec:4::153/128, 2620:1ec:c::10/128, 2620:1ec:c::11/128, 2620:1ec:d::10/128, 2620:1ec:d::11/128, 2620:1ec:8f0::/46, 2620:1ec:900::/46, 2620:1ec:a92::152/128, 2620:1ec:a92::153/128
TCP: 443, 80
UDP: 443
2Allow
Optional
Notes: POP3, IMAP4, SMTP Client traffic
Yes*.outlook.office.com, outlook.office365.com, smtp.office365.com
13.107.6.152/31, 13.107.18.10/31, 13.107.128.0/22, 23.103.160.0/20, 40.96.0.0/13, 40.104.0.0/15, 52.96.0.0/14, 131.253.33.215/32, 132.245.0.0/16, 150.171.32.0/22, 204.79.197.215/32, 2603:1006::/40, 2603:1016::/36, 2603:1026::/36, 2603:1036::/36, 2603:1046::/36, 2603:1056::/36, 2620:1ec:4::152/128, 2620:1ec:4::153/128, 2620:1ec:c::10/128, 2620:1ec:c::11/128, 2620:1ec:d::10/128, 2620:1ec:d::11/128, 2620:1ec:8f0::/46, 2620:1ec:900::/46, 2620:1ec:a92::152/128, 2620:1ec:a92::153/128
TCP: 587, 993, 995, 143
8Default
Required
No*.outlook.com, autodiscover.<tenant>.onmicrosoft.comTCP: 443, 80
9Allow
Required
Yes*.protection.outlook.com
40.92.0.0/15, 40.107.0.0/16, 52.100.0.0/14, 52.238.78.88/32, 104.47.0.0/17, 2a01:111:f400::/48, 2a01:111:f403::/48
TCP: 443
10Allow
Required
Yes*.mail.protection.outlook.com
40.92.0.0/15, 40.107.0.0/16, 52.100.0.0/14, 104.47.0.0/17, 2a01:111:f400::/48, 2a01:111:f403::/48
TCP: 25

SharePoint Online and OneDrive for Business

IDCategoryERAddressesPorts
31Optimize
Required
Yes*.sharepoint.com
13.107.136.0/22, 40.108.128.0/17, 52.104.0.0/14, 104.146.128.0/17, 150.171.40.0/22, 2603:1061:1300::/40, 2620:1ec:8f8::/46, 2620:1ec:908::/46, 2a01:111:f402::/48
TCP: 443, 80
32Default
Optional
Notes: OneDrive for Business: supportability, telemetry, APIs, and embedded email links
Nossw.live.com, storage.live.comTCP: 443
33Default
Optional
Notes: SharePoint Hybrid Search – Endpoint to SearchContentService where the hybrid crawler feeds documents
No*.search.production.apac.trafficmanager.net, *.search.production.emea.trafficmanager.net, *.search.production.us.trafficmanager.netTCP: 443
35Default
Required
No*.wns.windows.com, admin.onedrive.com, officeclient.microsoft.comTCP: 443, 80
36Default
Required
Nog.live.com, oneclient.sfx.msTCP: 443, 80
37Default
Required
No*.sharepointonline.com, spoprod-a.akamaihd.netTCP: 443, 80
39Default
Required
No*.svc.msTCP: 443, 80

Skype for Business Online and Microsoft Teams

IDCategoryERAddressesPorts
11Optimize
Required
Yes13.107.64.0/18, 52.112.0.0/14, 52.122.0.0/15, 2603:1063::/39UDP: 3478, 3479, 3480, 3481
12Allow
Required
Yes*.lync.com, *.teams.microsoft.com, teams.microsoft.com
13.107.64.0/18, 52.112.0.0/14, 52.122.0.0/15, 52.238.119.141/32, 52.244.160.207/32, 2603:1027::/48, 2603:1037::/48, 2603:1047::/48, 2603:1057::/48, 2603:1063::/39, 2620:1ec:6::/48, 2620:1ec:40::/42
TCP: 443, 80
13Allow
Required
Yes*.broadcast.skype.com, broadcast.skype.com
13.107.64.0/18, 52.112.0.0/14, 52.122.0.0/15, 52.238.119.141/32, 52.244.160.207/32, 2603:1027::/48, 2603:1037::/48, 2603:1047::/48, 2603:1057::/48, 2603:1063::/39, 2620:1ec:6::/48, 2620:1ec:40::/42
TCP: 443
15Default
Required
No*.sfbassets.comTCP: 443, 80
16Default
Required
No*.keydelivery.mediaservices.windows.net, *.streaming.mediaservices.windows.net, mlccdn.blob.core.windows.netTCP: 443
17Default
Required
Noaka.msTCP: 443
18Default
Optional
Notes: Federation with Skype and public IM connectivity: Contact picture retrieval
No*.users.storage.live.comTCP: 443
19Default
Optional
Notes: Applies only to those who deploy the Conference Room Systems
Noadl.windows.comTCP: 443, 80
22Allow
Optional
Notes: Teams: Messaging interop with Skype for Business
Yes*.skypeforbusiness.com
13.107.64.0/18, 52.112.0.0/14, 52.122.0.0/15, 52.238.119.141/32, 52.244.160.207/32, 2603:1027::/48, 2603:1037::/48, 2603:1047::/48, 2603:1057::/48, 2603:1063::/39, 2620:1ec:6::/48, 2620:1ec:40::/42
TCP: 443
27Default
Required
No*.mstea.ms, *.secure.skypeassets.com, mlccdnprod.azureedge.netTCP: 443
127Default
Required
No*.skype.comTCP: 443, 80
167Default
Required
No*.ecdn.microsoft.comTCP: 443
180Default
Required
Nocompass-ssl.microsoft.comTCP: 443

Microsoft 365 Common and Office Online

IDCategoryERAddressesPorts
41Default
Optional
Notes: Microsoft Stream
No*.microsoftstream.comTCP: 443
43Default
Optional
Notes: Microsoft Stream 3rd party integration (including CDNs)
Nonps.onyx.azure.netTCP: 443
44Default
Optional
Notes: Microsoft Stream – unauthenticated
No*.azureedge.net, *.media.azure.net, *.streaming.mediaservices.windows.netTCP: 443
45Default
Optional
Notes: Microsoft Stream
No*.keydelivery.mediaservices.windows.netTCP: 443
46Allow
Required
Yes*.officeapps.live.com, *.online.office.com, office.live.com
13.107.6.171/32, 13.107.18.15/32, 13.107.140.6/32, 52.108.0.0/14, 52.244.37.168/32, 2603:1063:2000::/38, 2620:1ec:c::15/128, 2620:1ec:8fc::6/128, 2620:1ec:a92::171/128, 2a01:111:f100:2000::a83e:3019/128, 2a01:111:f100:2002::8975:2d79/128, 2a01:111:f100:2002::8975:2da8/128, 2a01:111:f100:7000::6fdd:6cd5/128, 2a01:111:f100:a004::bfeb:88cf/128
TCP: 443, 80
47Default
Required
No*.office.netTCP: 443, 80
49Default
Required
No*.onenote.comTCP: 443
50Default
Optional
Notes: OneNote notebooks (wildcards)
No*.microsoft.comTCP: 443
51Default
Required
No*cdn.onenote.netTCP: 443
53Default
Required
Noajax.aspnetcdn.com, apis.live.net, officeapps.live.com, www.onedrive.comTCP: 443
56Allow
Required
Yes*.auth.microsoft.com, *.msftidentity.com, *.msidentity.com, account.activedirectory.windowsazure.com, accounts.accesscontrol.windows.net, adminwebservice.microsoftonline.com, api.passwordreset.microsoftonline.com, autologon.microsoftazuread-sso.com, becws.microsoftonline.com, ccs.login.microsoftonline.com, clientconfig.microsoftonline-p.net, companymanager.microsoftonline.com, device.login.microsoftonline.com, graph.microsoft.com, graph.windows.net, login.microsoft.com, login.microsoftonline.com, login.microsoftonline-p.com, login.windows.net, logincert.microsoftonline.com, loginex.microsoftonline.com, login-us.microsoftonline.com, nexus.microsoftonline-p.com, passwordreset.microsoftonline.com, provisioningapi.microsoftonline.com
20.20.32.0/19, 20.190.128.0/18, 20.231.128.0/19, 40.126.0.0/18, 2603:1006:2000::/48, 2603:1007:200::/48, 2603:1016:1400::/48, 2603:1017::/48, 2603:1026:3000::/48, 2603:1027:1::/48, 2603:1036:3000::/48, 2603:1037:1::/48, 2603:1046:2000::/48, 2603:1047:1::/48, 2603:1056:2000::/48, 2603:1057:2::/48
TCP: 443, 80
59Default
Required
No*.hip.live.com, *.microsoftonline.com, *.microsoftonline-p.com, *.msauth.net, *.msauthimages.net, *.msecnd.net, *.msftauth.net, *.msftauthimages.net, *.phonefactor.net, enterpriseregistration.windows.net, policykeyservice.dc.ad.msft.netTCP: 443, 80
64Allow
Required
Yes*.compliance.microsoft.com, *.protection.office.com, *.security.microsoft.com, compliance.microsoft.com, defender.microsoft.com, protection.office.com, security.microsoft.com
13.107.6.192/32, 13.107.9.192/32, 52.108.0.0/14, 2620:1ec:4::192/128, 2620:1ec:a92::192/128
TCP: 443
66Default
Required
No*.portal.cloudappsecurity.comTCP: 443
67Default
Optional
Notes: Security and Compliance Center eDiscovery export
No*.blob.core.windows.netTCP: 443
68Default
Optional
Notes: Portal and shared: 3rd party office integration. (including CDNs)
Nofirstpartyapps.oaspapps.com, prod.firstpartyapps.oaspapps.com.akadns.net, telemetryservice.firstpartyapps.oaspapps.com, wus-firstpartyapps.oaspapps.comTCP: 443
69Default
Required
No*.aria.microsoft.com, *.events.data.microsoft.comTCP: 443
70Default
Required
No*.o365weve.com, amp.azure.net, appsforoffice.microsoft.com, assets.onestore.ms, auth.gfx.ms, c1.microsoft.com, dgps.support.microsoft.com, docs.microsoft.com, msdn.microsoft.com, platform.linkedin.com, prod.msocdn.com, shellprod.msocdn.com, support.microsoft.com, technet.microsoft.comTCP: 443
71Default
Required
No*.office365.comTCP: 443, 80
72Default
Optional
Notes: Azure Rights Management (RMS) with Office 2010 clients
No*.cloudapp.netTCP: 443
73Default
Required
No*.aadrm.com, *.azurerms.com, *.informationprotection.azure.com, ecn.dev.virtualearth.net, informationprotection.hosting.portal.azure.netTCP: 443
75Default
Optional
Notes: Graph.windows.net, Office 365 Management Pack for Operations Manager, SecureScore, Azure AD Device Registration, Forms, StaffHub, Application Insights, captcha services
No*.sharepointonline.com, dc.services.visualstudio.com, mem.gfx.ms, staffhub.msTCP: 443
78Default
Optional
Notes: Some Office 365 features require endpoints within these domains (including CDNs). Many specific FQDNs within these wildcards have been published recently as we work to either remove or better explain our guidance relating to these wildcards.
No*.microsoft.com, *.msocdn.com, *.onmicrosoft.comTCP: 443, 80
79Default
Required
Noo15.officeredir.microsoft.com, officepreviewredir.microsoft.com, officeredir.microsoft.com, r.office.microsoft.comTCP: 443, 80
83Default
Required
Noactivation.sls.microsoft.comTCP: 443
84Default
Required
Nocrl.microsoft.comTCP: 443, 80
86Default
Required
Nooffice15client.microsoft.com, officeclient.microsoft.comTCP: 443
89Default
Required
Nogo.microsoft.comTCP: 443, 80
91Default
Required
Noajax.aspnetcdn.com, cdn.odc.officeapps.live.comTCP: 443, 80
92Default
Required
Noofficecdn.microsoft.com, officecdn.microsoft.com.edgesuite.netTCP: 443, 80
93Default
Optional
Notes: ProPlus: auxiliary URLs
No*.virtualearth.net, c.bing.net, excelbingmap.firstpartyapps.oaspapps.com, ocos-office365-s2s.msedge.net, peoplegraph.firstpartyapps.oaspapps.com, tse1.mm.bing.net, wikipedia.firstpartyapps.oaspapps.com, www.bing.comTCP: 443, 80
95Default
Optional
Notes: Outlook for Android and iOS
No*.acompli.net, *.outlookmobile.comTCP: 443
96Default
Optional
Notes: Outlook for Android and iOS: Authentication
Nologin.windows-ppe.netTCP: 443
97Default
Optional
Notes: Outlook for Android and iOS: Consumer Outlook.com and OneDrive integration
Noaccount.live.com, login.live.comTCP: 443
105Default
Optional
Notes: Outlook for Android and iOS: Outlook Privacy
Nowww.acompli.comTCP: 443
114Default
Optional
Notes: Office Mobile URLs
No*.appex.bing.com, *.appex-rf.msn.com, c.bing.com, c.live.com, d.docs.live.net, directory.services.live.com, docs.live.net, partnerservices.getmicrosoftkey.com, signup.live.comTCP: 443, 80
116Default
Optional
Notes: Office for iPad URLs
Noaccount.live.com, auth.gfx.ms, login.live.comTCP: 443, 80
117Default
Optional
Notes: Yammer
No*.yammer.com, *.yammerusercontent.comTCP: 443
118Default
Optional
Notes: Yammer CDN
No*.assets-yammer.comTCP: 443
121Default
Optional
Notes: Planner: auxiliary URLs
Nowww.outlook.comTCP: 443, 80
122Default
Optional
Notes: Sway CDNs
Noeus-www.sway-cdn.com, eus-www.sway-extensions.com, wus-www.sway-cdn.com, wus-www.sway-extensions.comTCP: 443
124Default
Optional
Notes: Sway
Nosway.com, www.sway.comTCP: 443
125Default
Required
No*.entrust.net, *.geotrust.com, *.omniroot.com, *.public-trust.com, *.symcb.com, *.symcd.com, *.verisign.com, *.verisign.net, apps.identrust.com, cacerts.digicert.com, cert.int-x3.letsencrypt.org, crl.globalsign.com, crl.globalsign.net, crl.identrust.com, crl3.digicert.com, crl4.digicert.com, isrg.trustid.ocsp.identrust.com, mscrl.microsoft.com, ocsp.digicert.com, ocsp.globalsign.com, ocsp.msocsp.com, ocsp2.globalsign.com, ocspx.digicert.com, secure.globalsign.com, www.digicert.com, www.microsoft.comTCP: 443, 80
126Default
Optional
Notes: Connection to the speech service is required for Office Dictation features. If connectivity is not allowed, Dictation will be disabled.
Noofficespeech.platform.bing.comTCP: 443
147Default
Required
No*.office.com, www.microsoft365.comTCP: 443, 80
152Default
Optional
Notes: These endpoints enables the Office Scripts functionality in Office clients available through the Automate tab. This feature can also be disabled through the Office 365 Admin portal.
No*.microsoftusercontent.comTCP: 443
153Default
Required
No*.azure-apim.net, *.flow.microsoft.com, *.powerapps.com, *.powerautomate.comTCP: 443
156Default
Required
No*.activity.windows.com, activity.windows.comTCP: 443
158Default
Required
No*.cortana.aiTCP: 443
159Default
Required
Noadmin.microsoft.comTCP: 443, 80
160Default
Required
Nocdn.odc.officeapps.live.com, cdn.uci.officeapps.live.comTCP: 443, 80
184Default
Required
No*.cloud.microsoft, *.static.microsoftTCP: 443, 80

 Note

For recommendations on Yammer IP addresses and URLs, see Using hard-coded IP addresses for Yammer is not recommended on the Yammer blog.

Additional endpoints not included in the Office 365 IP Address and URL Web service

Managing Office 365 endpoints

General Microsoft Stream endpoints

Monitor Microsoft 365 connectivity

Root CA and the Intermediate CA bundle on the third-party application system

Client connectivity

Content delivery networks

Microsoft Azure IP Ranges and Service Tags – Public Cloud

Microsoft Azure IP Ranges and Service Tags – US Government Cloud

Microsoft Azure IP Ranges and Service Tags – China Cloud

Microsoft Public IP Space

Service Name and Transport Protocol Port Number Registry

Source :
https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges

All about the TeamViewer company profile

By JeanK

Last Updated: 

A TeamViewer company profile allows the ability within the TeamViewer Management Console to manage user permissions and access centrally.

Company admins can add existing users to the license and create new TeamViewer accounts. Both will allow users to log into any TeamViewer application and license the device so they may make connections.

Before starting

It is highly recommended to utilize a Master Account for a company profile, which will be the account that manages all licenses and users.

Please see the following article: Using a Master Account for the TeamViewer Management Console

This article applies to TeamViewer customers with a Premium, Corporate, or Tensor plan.

Benefits of a company profile

Managing users as the company administrator of a company profile also gives access to:

Licensing

Each company profile must have one TeamViewer Core multi-user license activated; this license can be combined with other licenses of the TeamViewer product family (e.g., Assist AR, Remote Management, IoT, etc. ), but cannot be combined with another TeamViewer Core license.

📌Note: If a company admin attempts to activate a second TeamViewer license, they will need to choose between keeping the existing license or replacing it with the new license.

image.png

📌Note: In some cases (with older company profiles and an active perpetual license), multiple core TeamViewer licenses may be activated to one company profile. One subscription license may be added to an existing perpetual license for such company profiles.

License management

Through the TeamViewer Management Console, company admins can manage the licensing of their users directly, including:

  • Assign/un-assign the license to various members of the company profile.
  • Reserve one or more channels for specific teams or persons via Channel Groups.

💡Hint: To ensure the license on your company profile best matches your use case, we highly recommend reaching out to our TeamViewer licensing experts. You may find local numbers here.

 

How to create a company profile

To create a company profile, please follow the instructions below:

  1. Log into the Management Console
  2. On the left-hand side, under the Company header, select User management
  3. In the text box provided, enter the desired company name and click Create.
    • 📌Note: The name of a company profile must be unique and cannot be re-used. If another company profile already uses a name, an error will appear, requesting another name be used instead. 
  4. Once the company profile is created, User management will load with the user that created the company profile as a company administrator.

How to add a new user

To add a new user, please follow the instructions below:

  1. Under User management, click the icon of a person with a + sign. Click on Add user.
  2. On the General tab, add the user’s name and email address and enter a password for the user and click Add user.
    • 💡Hint: Other settings for the user can be adjusted under Advanced, Licenses, and Permissions.
  3. The user will now appear under the User management tab. An email is sent to the user with instructions on activating their account.
    • 📌Note: If the user does not activate their account via email, they will receive an error that the account has not yet been activated when trying to sign in.

How to add an existing user

Users that already have an existing TeamViewer account can request to join a company profile using a few simple steps:

  1. Under User management, click the icon of a person with a + sign. Select Add existing account.
  2. A pop-up will appear, including a URL. Please send this URL to the user you want to add: https://login.teamviewer.com/cmd/joincompany
  3. Once the user opens the link within a browser, they must sign in with their TeamViewer account. Once logged in, they will be prompted to enter the email address of the company administrator. Once completed, they must tick the box I allow to transfer my account and click Join Company.
  4. The company admin will receive a join request via email. The user will appear in user management, where the company admin can approve or decline the addition of the user to the company profile

📌Notes:

  • Every user that joins a company profile will be informed that the company admin will take over full management of their account, including the ability to connect to and control all their devices. It is recommended never to join a company profile the user does not know or fully trust.
  • A user can only be part of one company profile.

How to set user permissions

Users of a company profile have multiple options that can be set by the current company admin, including promoting other users to administrator or company administrator. Permissions are set for each user individually. To access user permissions:

  1. In the User management tab, hovering the cursor over the desired user’s account will produce a three-dots menu (⋮) to the far right of the account. Click this menu and select Edit user from the drop-down.
  2. Once in Edit user, select the Permissions tab. Overall permissions for the account can be changed using the drop-down under the Role header.
image.png

Four options are available:

  • Company administrator: Can make changes to company settings, other administrator accounts, and user accounts.
  • User administrator: Can make changes to other user accounts but cannot change company settings or company administrator accounts.
  • Member: Cannot change the company profile or other users.
  • Customized permissions: The company admin sets permissions for each aspect of the account.

Once the appropriate role is selected, click Save in the window’s upper-left corner.

📌Note: Changes to user permissions are automatic once saved.

How to remove/deactivate/delete users

Along with adding new or existing accounts, company admins can remove, deactivate, or even delete users from the company profile.

📌Note: A current company admin of that license can only remove a TeamViewer account currently connected to a company profile. TeamViewer Customer Support is unable to remove any account from a company profile.

To remove, deactivate or delete an account, please follow the instructions below:

  1. In the User management tab, hovering the cursor over the desired user’s account will produce a three-dots menu (⋮) to the far right of the account. In the drop-down menu that appears are the three options
  2. Select Delete accountRemove user or Deactivate user.
image.png

Consequences of deleting an account

When an account is deleted, the account is not only removed from the company profile but deleted from TeamViewer altogether. The user can no longer use the account or access any information associated with it as it no longer exists.

📌Note: When an account is deleted, the email address associated with the account can be re-used to create a new TeamViewer account.

image.png

When a TeamViewer account is deleted from a company profile:

  • Connection reports, custom modules, and TeamViewer/Remote management policies will be transferred to the current company admin.
  • Web API Tokens for the deleted user are logged out, and their company functionality is removed
  • License activations are removed from the deleted user’s account
  • Shared groups from the deleted user’s account are deleted.

Once the company admin checks the box to confirm that this process cannot be undone, the Delete account button becomes available. Once pressed, the account is deleted.

📌Note: Deletion of any TeamViewer account deletion is irreversible. Only a new account can be created after deletion. All user data will be lost.

Remove user

When an account is removed, the account is removed from the company profile and reverted to a free TeamViewer account. The account is reverted to a free account, and the user is still able to log in with the account. All information associated with the account is still accessible.

When an account is removed from a company profile:

  • Connection reports, custom modules, and TeamViewer /Remote management policies will be transferred to the current company admin.
  • Contacts in the contact book are transferred to the current company admin
  • Web API Tokens for the user’s account are logged out and their company functionality is removed
  • License activations are removed from the user’s account

📌Note: Groups & devices in the Computers & Contacts of the removed user’s account are not affected. Any groups shared also will remain shared.

Once the company admin checks the box to confirm that this process cannot be undone, the Remove user button becomes available. Once pressed, the account is removed from the company profile and reverted to a free TeamViewer account.

📌Note: Once a user account is removed from the current company profile, it can request to join another company profile.

Deactivate user

When an account is deactivated, the account is reverted to inactive. The deactivated account is still associated with the company profile but cannot be used to log into TeamViewer on a free or licensed device. The account is rendered completely unusable.

📌Note: When an account is deactivated, the email address associated with the account cannot be used to create a new free TeamViewer account.

💡Hint: To view inactivated users within the company profile, select the drop-down menu under User Status and check the box for Inactive. All inactive users will now appear in user management.

How to reactivate inactive users

When Deactivate user is selected, the account disappears from user management. They are, however, still a part of the Company Profile and can be reactivated back to the license instantly at any time.

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  1. To view inactivated users within the company profile, select the menu under User Status and check the box for Inactive. All inactive users will now appear in user management.
  2. Once the user is located, hover the cursor over the account. Select the three-dots menu (⋮) to the right of the user’s account and select Activate user
  3. The user’s original permissions status is reverted, and the account can again be used with any TeamViewer device.
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Troubleshooting

Below you will find answers to some common issues encountered when interacting with a company profile.

▹User(s) on a company profile show a free license

In some cases, older users on a company profile may appear as ‘free’ users, especially after upgrading or changing a license. The company admin can resolve this:

  1. Log in to the TeamViewer Management Console under https://login.teamviewer.com
  2. Click Company administration on the left-hand side:
  3. Select the Licenses tab and locate the license. Hovering the cursor over the license will produce a three-dots menu (⋮). Click the menu and select Assign from the drop-down.
  4. The users who show ‘free’ will appear in Unassigned. Select the desired users and click the Add button at the bottom of the page.
image.png

📌Note: Affected users should log out and then back in to see the licensing changes.

▹Your account is already associated with a company 

If a user who is already associated with one company profile attempts to join another company profile, the following pop-up will appear:

image.png

The user’s account must be removed from the current company profile to resolve this. The steps required vary depending on whether it is their active or expired company profile or if they are associated with a company profile created by another account.

SCENARIO 1: As company administrator of an active company profile

If a user who created a company profile wishes to delete the company profile associated with their account, they will need to perform the following steps:

  1. Log in to the TeamViewer Management Console under https://login.teamviewer.com
  2. Click User Management in the upper left corner 
  3. Remove all other accounts: Before deleting a company profile, the company admin must remove all other accounts. Perform these steps for each user on the company profile
  4. Remove the company admin account: Once all other accounts have been removed, the company admin will remove their account. This will delete the company profile altogether
  5. The user is immediately logged out and can now follow the process to add their account to an existing company profile

SCENARIO 2: As company administrator of an expired company profile

In some cases, the user may have created a company profile on an older license that is no longer used or active. In such cases, the company profile will appear as expired in the Management Console.

In such cases, it is still possible to delete the company profile:

  1. Log in to the TeamViewer Management Console under https://login.teamviewer.com
  2. Click Company administration on the left-hand side.
  3. On the General tab, select Delete company.
  4. A pop-up will appear confirming the request to delete the company profile. Check the box at the bottom to validate, and select Delete company.

SCENARIO 3: The account is a member of a company profile

📌Note: Only a company administrator can remove a user from their company profile – not even TeamViewer can remove a user from a company profile, regardless of the request’s origin.

If the user is a member of another company profile, they will need to contact the company admin of that license to request removal.

Once removed, they can then request to join the correct company profile.

Source :
https://community.teamviewer.com/English/kb/articles/3573-all-about-the-teamviewer-company-profile

Teamviewer Block and allowlist

By .Carol.fg.

Last Updated: 

You have the possibility to restrict remote access to your device by using the Block and Allowlist feature in the TeamViewer full version and the TeamViewer Host.

You can find the feature easily by clicking in your TeamViewer full version on the Gear icon (⚙) in the upper right corner of the TeamViewer (Classic) application, then Security ➜ Block and Allowlist.

Let´s begin with the difference between a blocklist and an allowlist.

This article applies to all TeamViewer (Classic) users.

What is a Blocklist?

The Blocklist generally lets you prevent certain partners or devices from establishing a connection to your computer. TeamViewer accounts or TeamViewer IDs on the blocklist cannot connect to your computer.

📌Note: You will still be able to set up outgoing TeamViewer sessions with partners on the blocklist.

What is an Allowlist?

If you add TeamViewer accounts to the Allowlist, only these accounts will be able to connect to your computer. The possibility of a connection to your computer through other TeamViewer accounts or TeamViewer IDs will be denied

If you have joined a company profile with your TeamViewer account, you can also place the entire company profile on the Allowlist. Thus only the TeamViewer accounts that are part of the company profile can access this device.

📌Note: To work with a company profile you will need a TeamViewer Premium or Corporate license

 

How to set up a Blocklist?

If you would like to deny remote access to your device to specific persons or TeamViewer IDs, we recommend setting up a Blocklist.

You can find the feature easily by clicking in your TeamViewer full version on the Gear icon (⚙) in the upper right corner of the TeamViewer (Classic) application, then Security ➜ Block and Allowlist ➜ Click on Configure…

A new window will open. Activate the first option Deny access for the following partners and click on Add 

Blocklist_01.png

📌Note: If you activate the Also apply for meetings check box, these settings will also be applied to meetings. Contacts from your blocklist are excluded from being able to join your meetings.

After clicking on Add, you can either choose partners saved on your Computers & Contacts list or add TeamViewer IDs/contacts manually to your blocklist.

Blocklist_02.png
Blocklist_03.PNG

How to set up an Allowlist?

If you would like to allow only specific TeamViewer accounts or TeamViewer IDs remote access to your device, we recommend setting up an Allowlist.

You can find the feature easily by clicking in your TeamViewer full version on the Gear icon (⚙) in the upper right corner of the TeamViewer (Classic) application, then Security ➜ Block and Allowlist ➜ Click on Configure…

A new window will open. Activate the second option Allow access only for the following partners and click on Add 

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📌Note: If you activate the Also apply for meetings check box, these settings will also be applied to meetings. Only contacts from your allowlist will then be able to join your meetings.

After clicking on Add, you can either choose partners saved on your Computers & Contacts list, add TeamViewer IDs/contacts manually to your blocklist, or add the whole company you are part of (only visible if you are part of a company profile). 

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How to delete blocklisted/allowlisted partners?

If you no longer wish to have certain partners block or allowlisted, you can easily remove them from the list.

To do so navigate in your TeamViewer full version to the Gear icon (⚙) in the upper right corner of the TeamViewer (Classic) application, then Security ➜ Block and Allowlist ➜ Click on Configure… and choose whether you would like to remove partners from the Blocklist or from the Allowlist by choosing either Deny access for the following partners (Blocklist) or Allow access only for the following partner (Allowlist). Now click on the partners you would like to remove and finally click Remove  OK

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📌Note: You can choose multiple partners at once by pressing CTRG when clicking on the different partners.

Learn more about how you can benefit from a Master Allowlist: Why Master Allowlists are So Effective to Secure Customers

Source :
https://community.teamviewer.com/English/kb/articles/29739-block-and-allowlist

Teamviewer Two-Factor Authentication for connections

By .Carol.fg.

Last Updated: 

This article provides a step-by-step guide to activating Two-factor authentication for connections (also known as TFA for connections). This feature enables you to allow or deny connections via push notifications on a mobile device.

This article applies to all Windows users using TeamViewer (Classic) 15.17 (and newer) and macOS and Linux users in version 15.22 (and newer).

What is Two-factor authentication for connections?

TFA for connections offers an extra layer of protection to desktop computers.

When enabled, connections to that computer need to be approved using a push notification sent to specific mobile devices. 

Enabling Two-factor authentication for connections and adding approval devices

Windows and Linux:

1. In the TeamViewer (Classic) application, click the gear icon at the top right menu.

2. Click on the Security tab on the left.

3. You will find the Two-factor authentication for connections section at the bottom.

4. Click on Configure… to open the list of approval devices.

5. To add a new mobile device to receive the push notifications, click Add.

6. You will now see a QR code that needs to be scanned by your mobile device.

Below please find a step-by-step gif for Windows, Linux, and macOS:

Windows

TFA for connections.gif

Linux

Linux add new device.gif

macOS

MAC1_community.gif

7. On the mobile device, download and install the TeamViewer Remote Control app:

a. Android

📌Note: This feature is only available on Android 6.0 or higher.

b. iOS

8. In the TeamViewer Remote Control app, go to Settings → TFA for connections.

9. You will see a short explanation and the option to open the camera to scan the QR code.

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10. Tap on Scan QR code and you will be asked to give the TeamViewer app permission to access the camera.

11. After permission is given, the camera will open. Point the camera at the QR code on the desktop computer (see Step 6 above).

12. The activation will happen automatically, and a success message will be displayed. 

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13. The new device is now included in the list of approval devices.

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14. From now on, any connection to this desktop computer will need to be approved using a push notification.

📌 Note: TFA for connections cannot be remotely disabled if the approval device is not accessible. Due to this, we recommend setting up an additional approval device as a backup.

Removing approval devices

1. Select an approval device from the list and click Remove or the X.

2. You will be asked to confirm the action.

3. By clicking Remove again, the mobile device will be removed from the list of approval devices and won’t receive any further push notifications.

4. If the Approval devices list is empty, Two-factor authentication for connections will be completely disabled.

Below please find a step by step gif for Windows, Linux and macOS:

▹ Windows:

Removing approval devices[1).gif

▹ Linux:

linux remove device.gif

▹ macOS:

MAC2_community.gif

Remote connections when Two-factor authentication for connections is enabled

TFA for connections does not replace any existing authentication method. When enabled, it adds an extra security layer against unauthorized access.

When connecting to a desktop computer protected by TFA for connections, a push notification will be sent to all of the approval devices.

You can either:

  • accept/deny the connection request via the system notification:
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  • accept/deny the connection request by tapping the TeamViewer notification. It will lead to you the following screen within the TeamViewer application to accept/deny the connection:
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Multiple approval devices

All approval devices in the list will receive a push notification. 

The first notification that is answered on any of the devices will be used to allow or deny the connection.

Source :
https://community.teamviewer.com/English/kb/articles/108791-two-factor-authentication-for-connections

Teamviewer Zero Knowledge Account Recovery

By .Carol.fg.

Last Updated: 

TeamViewer offers the possibility to activate Account Recovery based on the zero-trust principle.  

This is a major security enhancement for your TeamViewer account and a unique offering on the market. 

This article applies to all users.

What is Zero Knowledge Account Recovery 

In cases where you cannot remember your TeamViewer Account credentials, you click on I forgot my password, which triggers an email with a clickable link that leads you to the option of resetting your password.  

The regular reset process leads you to a page where you can set a new password for your account.

The Zero Knowledge Account Recovery acts as another layer of security for this process as the reset process requires you to enter the unique 64 characters Zero Knowledge Account Recovery Code for your account to prove your identity. Important to note is that this happens without any intervention and knowledge of the TeamViewer infrastructure. 

Activate Zero Knowledge Account Recover

To activate Zero Knowledge Account Recovery please follow the steps below: 

1. Log in with your TeamViewer account at login.teamviewer.com

2. Click Edit profile under your profile name (upper right corner). 

3. Go to Security in the left menu 

4. Click the Activate Zero knowledge account recovery button

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📌 Note: The password recovery code is a unique 64 characters code that allows you to regain access if you forgot your password. It is absolutely essential that you print/download your recovery code and keep this in a secure place.

⚠ IMPORTANT: Without the recovery code you won’t be able to recover your account. Access to your account will be irreversibly lost. The data is encrypted with the key and you are the only owner of this key. TeamViewer has no access to it.

5. A PopUp window appears sharing the above information. Click on Generate Recovery Code to proceed. 

6. The Recovery Code is shown. You have to download or print the code as well as you tick the check box confirming that you acknowledge and understand that if you lose your zero knowledge account recovery code, you won’t be able to recover your password and you will lose access to your account forever

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⚠ Do not tick the box unless you understand the meaning.

7. Once you either downloaded or printed the recovery code and ticked the acknowledge box, you can activate the Zero knowledge account recovery by clicking Activate.

Deactivate Zero Knowledge Account Recovery 

To deactivate Zero Knowledge Account Recovery please follow the steps below: 

1. Log in with your TeamViewer account at login.teamviewer.com

2. Click Edit profile under your profile name (upper right corner). 

3. Go to Security in the left menu 

4. Click the Deactivate Zero knowledge account recovery button

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5. A PopUp appears. You have to tick the check box confirming that you acknowledge and understand that if you will be deactivating your zero knowledge account recovery

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6. Click Deactivate to deactivate the Zero Knowledge Account recovery for your TeamViewer Account.

Reset your password

To reset your password for your TeamViewer account, please follow the steps below: (More info here: Reset account password)

1. Go to https://login.teamviewer.com/LogOn#lost-password 

2. Type in your email to the form, confirm you´re not a robot and click Change password

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3. You´ll get the following notification:

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4. Check your email inbox for an email from TeamViewer and click the button within the email

5. You´ll get to a page where you are asked to fill in your Zero Knowledge Account Recovery Code and a new password:

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6. Confirm the chosen password by inserting it again and finish the process by clicking OK

Source :
https://community.teamviewer.com/English/kb/articles/108862-zero-knowledge-account-recovery

Ports used by TeamViewer

By Ying_Q

Last Updated: 

TeamViewer is designed to connect easily to remote computers without any special firewall configurations being necessary.

This article applies to all users in all licenses.

In the vast majority of cases, TeamViewer will always work if surfing on the internet is possible. TeamViewer makes outbound connections to the internet, which are usually not blocked by firewalls.

However, in some situations, for example in a corporate environment with strict security policies, a firewall might be set up to block all unknown outbound connections, and in this case, you will need to configure the firewall to allow TeamViewer to connect out through it.

TeamViewer ‘s Ports

These are the ports that TeamViewer needs to use.

TCP/UDP Port 5938

TeamViewer prefers to make outbound TCP and UDP connections over port 5938 – this is the primary port it uses, and TeamViewer performs best using this port. Your firewall should allow this at a minimum.

TCP Port 443

If TeamViewer can’t connect over port 5938, it will next try to connect over TCP port 443.

However, our mobile apps running on iOS and Windows Mobile don’t use port 443.

📌Note: port 443 is also used by our custom modules which are created in the Management Console. If you’re deploying a custom module, eg. through Group Policy, then you need to ensure that port 443 is open on the computers to which you’re deploying. Port 443 is also used for a few other things, including TeamViewer (Classic) update checks.

TCP Port 80

If TeamViewer can’t connect over port 5938 or 443, then it will try on TCP port 80. The connection speed over this port is slower and less reliable than ports 5938 or 443, due to the additional overhead it uses, and there is no automatic reconnection if the connection is temporarily lost. For this reason port 80 is only used as a last resort.

Our mobile apps running on Windows Mobile don’t use port 80. However, our iOS and Android apps can use port 80 if necessary.

Windows Mobile

Our mobile apps running on Windows Mobile can only connect out over port 5938. If the TeamViewer app on your mobile device won’t connect and tells you to “check your internet connection”, it’s probably because this port is being blocked by your mobile data provider or your WiFi router/firewall.

Destination IP addresses

The TeamViewer software makes connections to our master servers located around the world. These servers use a number of different IP address ranges, which are also frequently changing. As such, we are unable to provide a list of our server IPs. However, all of our IP addresses have PTR records that resolve to *.teamviewer.com. You can use this to restrict the destination IP addresses that you allow through your firewall or proxy server.

 Having said that, from a security point-of-view this should not really be necessary – TeamViewer only ever initiates outgoing data connections through a firewall, so it is sufficient to simply block all incoming connections on your firewall and only allow outgoing connections over port 5938, regardless of the destination IP address.

Ports Used per Operating System

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Source :
https://community.teamviewer.com/English/kb/articles/4139-ports-used-by-teamviewer

Turning a Fast Network into a Smart Network with Autopilot

At Fastly we often highlight our powerful POPs and modern architecture when asked how we’re different, and better than the competition. Today we’re excited to give you another peek under the hood at the kind of innovation we can achieve on a modern network that is fully software-defined.

This past February, Fastly delivered a new record of 81.9 Tbps of traffic during the Super Bowl, and absolutely no one had to do anything with egress policies to manage that traffic over the course of the event thanks to Autopilot. Autopilot is our new zero-touch egress traffic engineering automation system, and because it was running, no manual interventions were required even for this record-breaking day of service. This means that for the first time ever at Fastly we set a new traffic record for the Fastly network while reducing the number of people who were needed to manage it. (And we notably reduced that number all the way to zero.) It took a lot of people across different Fastly teams, working incredibly hard, to improve the self-managing capabilities of our network, and the result is a network with complete automation that can react quickly and more frequently to failures, congestion, and performance degradation with zero manual intervention. 

Autopilot brings many benefits to Fastly, but it is even better for our customers who can now be even more confident in our ability to manage events like network provider failures or DDoS attacks and unexpected traffic spikes — all while maintaining a seamless and unimpacted experience for their end users. Let’s look at how we got here, and just how well Autopilot works. (Oh, but if you’re not a customer yet, get in touch or get started with our free tier. This is the network you want to be on.)

Getting to this result required a lot of effort over several years. Exactly three years ago, we shared how we managed the traffic during the 2020 Super Bowl. At that time, an earlier generation of our traffic engineering automation would route traffic around common capacity bottlenecks while requiring operators to deal with only the most complex cases. That approach served us well for the traffic and network footprint we had three years ago, but it still limited our ability to scale our traffic and network footprint because, while we had reduced human involvement, people were still required to deal reactively with capacity. This translates to hiring and onboarding becoming a bottleneck of its own as we would need to scale the number of network operators at least at the same rate of the expansion of our network. On top of that, while we can prepare and be effective during a planned event like a Super Bowl, human neurophysiology is not always at its peak performance when woken up in the middle of the night to deal with unexpected internet weather events.

Achieving Complete automation with Autopilot and Precision Path

The only way forward was to remove humans from the picture entirely. This single improvement allows us to scale easily while also greatly improving our handling of capacity and performance issues. Manual interventions have a cost. They require a human to reason about the problem at hand and make a decision. This cannot be performed infinite times, so that requires us to preserve energy and only act when the problem is large enough to impact customer performance. It also means that when a human-driven action is taken, it normally moves a larger amount of traffic to avoid having to deal with the same issue again soon, and to minimize the amount of human interventions needed. 

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With complete automation the cost of making an action is virtually 0, allowing very frequent micro-optimizations whenever small issues occur, or are about to occur. The additional precision and reactivity provided by full automation makes it possible to safely run links at higher utilization and rapidly move traffic around as necessary.

Smartest Network blog image 1

Figure: Egress interface traffic demand over capacity. Multiple interfaces had a demand that exceeded three times the physical capacity available during the Super Bowl, triggering automated traffic engineering overrides, which enabled continued efficient delivery without negative consequences to the network.

The graph above shows an example where Autopilot detected traffic demand exceeding physical link capacity. During the Super Bowl this demand exceeded 3 times the available capacity in some cases. Without Autopilot the peaks in traffic demand would have overwhelmed those links, requiring a lot of human intervention to prevent failure, but then to manage all of the downstream impacts of those interventions in order to get the network operating at top efficiency again. With Autopilot the network deflected traffic onto secondary paths automatically and we were able to deliver the excess demand without any performance degradation.

This post sheds light on the systems we built to scale handling large traffic events without any operator intervention.

Technical problem

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Figure – Fastly POP is interconnected to the Internet via multiple peers and transit providers

The Fastly network of Points of Presence (POPs) is distributed across the world. Each POP is “multihomed”, i.e., it is interconnected to the Internet via a number of different networks, which are either peers or transit providers, for capacity and reliability purposes. With multiple routing options available, the challenge is how to select the best available path. We need to ensure that we pick the best performing route (in any given moment), and quickly move traffic away from paths experiencing failures or congestion.

Network providers use a protocol called Border Gateway Protocol (BGP) to exchange information about the reachability of Internet destinations. Fastly consumes BGP updates from its neighbors, and learns which neighbor can be used to deliver traffic to a given destination. However, BGP has several limitations. First, it is not capacity or performance aware: it can only be used to communicate whether an Internet destination can be reached or not, but not whether there is enough capacity to deliver the desired amount of traffic or what the throughput or latency would be for that delivery. Second, BGP is slow at reacting to remote failures: if a failure on a remote path occurs, it typically takes minutes for updates to be propagated, during which time blackholes and loops may occur.

Solving these problems without creating new ones is challenging, especially when operating at the scale of tens of Terabits per second (Tbps) of traffic. In fact, while it is desirable to rapidly route around failures, we need to be careful in those processes as well because rerouting large amounts of traffic erroneously can move traffic away from a well performing path onto a worse performing one and create congestion downstream as a result of our action, resulting in poor user experience. In other words, if decisions are not made carefully, some actions that are taken to reduce congestion will actually increase it instead – sometimes significantly.

Fastly’s solution to the problem is to use two different control systems that operate at different timescales to ensure we rapidly route around failures while keeping traffic on most performing paths.

The first system, which operates at a timescale of tens of milliseconds (to make a few round trips), monitors the performance of each TCP connection between Fastly and end users. If the connection fails to make forward progress for a few round trip times it reroutes that individual connection onto alternate paths until it resumes progress. This is the system underlying our Precision Path product for protecting connections between Fastly and end users, and it makes sure we rapidly react to network failures by surgically rerouting individual flows that are experiencing issues on these smaller timescales.

The second system, internally named Autopilot, operates over a longer timescale. Every minute it estimates the residual capacity of our links and the performance of network paths collected via network measurements. It uses that information to ensure traffic is allocated to links in order to optimize performance and prevent links from becoming congested. This system has a slower reaction time, but makes a more informed decision based on several minutes of high resolution network telemetry data. Autopilot ensures that large amounts of traffic can be moved confidently without downstream negative effects.

These two systems working together, make it possible to rapidly reroute struggling flows onto working paths and periodically adjust our overall routing configuration with enough data to make safe decisions. These systems operate 24/7 but had a particularly prominent role during the Super Bowl where they rerouted respectively 300 Gbps and 9 Tbps of traffic which would have otherwise been delivered over faulty, congested or underperforming paths.

This approach to egress traffic engineering using systems operating at different timescales to balance reactivity, accuracy, and safety of routing decisions is the first of its type in the industry to the best of our knowledge. In the remainder of this blog post, we are going to cover how both systems work but we’ll need to first make a small digression to explain how we route traffic out of our POPs, which is unusual and another approach where we’re also industry leaders.

Smartest Network blog image 3
Smartest Network blog image 4

Figure – Amount of traffic (absolute and percentage of total traffic) delivered by Precision Path and Autopilot respectively during the Super Bowl

Fastly network architecture

Smartest Network blog image 5

Figure – Fastly POP architecture

A typical Fastly POP comprises a layer of servers that are interconnected with all peers and transit providers via a tier of network switches. The typical approach to build an edge cloud POP consists in using network routers, which have a large enough memory to store the entire Internet routing table. In contrast, Fastly started designing a routing architecture that pushed all routes to end hosts in order to build a more cost-effective network, but we quickly realized and embraced the powerful capabilities that this architecture made possible. Endpoints that have visibility into the performance of flows now also have the means to influence their routing. This is one of the key reasons Fastly’s networking capabilities, programmability, flexibility, and ease of use continue to exceed the competition.

Here’s how our routing architecture works: Both switches and servers run routing daemons, which are instances of the BIRD Internet Routing Daemon with some proprietary patches applied to it. The daemons running on switches learn all routes advertised by our transits and peers. However, instead of injecting those routes in the routing table of the switches, they propagate them down to the servers which will then inject them into their routing tables. To make it possible for servers to then route traffic to the desired transit or peer, we use the Multiprotocol Label Switching (MPLS) protocol. We populate each switch with an entry in their MPLS lookup table (Label Forwarding Information Base [LFIB]) per each egress port and we tag all BGP route announcements propagated down to the servers with a community encoding the MPLS label that is used to route that traffic. The servers use this information to populate their routing table and use the appropriate label to route traffic out of the POP. We discuss this more at length in a scientific paper we published at USENIX NSDI ‘21.

Quickly routing around failures with Precision Path

Our approach of pushing all routes to the servers, giving endpoints the ability to reroute based on transport and application-layer metrics, made it possible to build Precision Path. Precision Path works on a timeframe of tens of milliseconds to reroute individual flows in cases of path failures and severe congestion. It’s great at quickly routing away from failures happening right in the moment, but it’s not aware or able to make decisions about proactively selecting the best path. Precision Path is good at steering away from trouble, but not zooming out and getting a better overall picture to select an optimized new route. The technology behind our precision path product is discussed in this blog post and, more extensively in this peer-reviewed scientific paper, but here’s a brief explanation.

Smarted Network blog image 6

Figure – Precision path rerouting decision logic for connections being established (left) and connections already established (right).

This system is a Linux kernel patch that monitors the health status of individual TCP connections. When a connection fails to make forward progress for some Round Trip Time (RTT), indicating a potential path failure, it is rerouted onto a randomly chosen alternate path until it resumes forward progress. Being able to make per-flow rerouting decisions is made possible by our host-based routing architecture where servers select routes of outgoing traffic by applying MPLS labels. End hosts can move traffic rapidly on a per-flow granularity because they have both visibility into the progress of connections, and the means to change network route selection. This system is remarkably effective at rapidly addressing short-lived failures and performance degradation that operators or any other telemetry-driven traffic engineering would be too slow to address. The downside is that this system only reacts to severe performance degradations that are already visible in the data plane and moves traffic onto randomly selected alternate paths, just to select non-failing paths, but they might not be the best and most optimal paths.

Making more informed long-term routing decision with Autopilot

Autopilot complements the limitations of Precision Path because it’s not great at responding as quickly, but it makes more informed decisions based on knowledge of which paths are able to perform better, or are currently less congested. Rather than just moving traffic away from a failed path (like Precision Path), it moves larger amounts of traffic *toward* better parts of a network. Autopilot has not been presented before today, and we are excited to detail it extensively in this post. 

Autopilot is a controller that receives network telemetry signals from our network such as packet samples, link capacity, RTT, packet loss measurements, and availability of routes for each given destination. Every minute, the Autopilot controller collects network telemetry, uses it to project per-egress interface traffic demand without override paths, and makes decisions to reroute traffic onto alternate paths if one or more links are about to reach full capacity or if the currently used path for a given destination is underperforming its alternatives.

smartest network blog image 7

Figure – Autopilot architecture diagram

Autopilot’s architecture is comprised of three components (shown above):

  1. A route manager, which peers with each switch within a POP and receives all route updates the switch received from its neighbors over a BGP peering session. The route manager provides an API that allows consumers to know what routes are available for a given destination prefix. The route manager also offers the ability to inject route overrides via its API. This is executed by announcing a BGP route update to the switch with a higher local preference value than routes learned from other peers and transit providers. This new route announcement will win the BGP tie-breaking mechanism and be inserted into servers’ routing tables and used to route traffic.
  2. A telemetry collector, which receives sFlow packet samples from all the switches of a POP which allow an estimation of the volume of traffic broken down by destination interface and destination prefix as well as latency and packet loss measurements for all the traffic between Fastly POPs over all available providers from servers.
  3. A controller, which consumes (every minute) the latest telemetry data (traffic volumes and performance) as well as all routes available for the prefixes currently served by the POP, and then computes whether to inject a BGP route override to steer traffic over alternate paths.

Making Precision Path and Autopilot work together

One challenge of having multiple control systems operating on the same inputs and outputs is having them work collaboratively to select the overall best options rather than compete with each other. Trying to select the best option from the limited vantage point of each separate optimization process could actually lead to additional disruption and do more harm than good. To the best of our knowledge, we are the first in the industry using this multi-timescale approach to traffic engineering.

The key challenge here is that once a flow is being rerouted by Precision Path, it no longer responds to BGP routing changes, including those triggered by Autopilot. As a result, Autopilot needs to account for the amount of traffic currently controlled by Precision Path in its decisions. We addressed this problem in two ways: first we tuned Precision Path to minimize the amount of traffic it reroutes, and by making that traffic observable by Autopilot so that it can be factored into Autopilot decisions.

When we first deployed Precision Path, we fine-tuned its configuration to minimize false positives. False positives would result in traffic being rerouted away from an optimal path that is temporarily experiencing a small hiccup, and onto longer paths with worse performance, which could in turn lead to a worse degradation by impacting the performance of affected TCP connections. We reported extensively on our tuning experiments in this paper. However, this is not enough, because even if we make the right decision at the time of rerouting a connection, the originally preferred path may recover a few minutes after the reroute, and this is typically what happens when BGP eventually catches up with the failure and withdraws routes through the failed path. To make sure we reroute connections back onto the preferred path when recovered, Precision Path probes the original path every five minutes after the first reroute, and if the preferred path is functional, it moves the connection back onto it. This mechanism is particularly helpful for long-lived connections, such as video streaming, which would otherwise be stuck on a backup path for their entire lifetime. This also minimizes the amount of traffic that Autopilot cannot control, giving it more room to maneuver.

The problem of making the amount of traffic routed by Precision Path visible to Autopilot is trickier. As we discuss earlier in this post, Autopilot learns the volume of traffic sent over each interface from sFlow packet samples emitted by switches. These samples report, among other things, over what interface the packets were sent to and which MPLS label it carried but do not report any information about how that MPLS label was applied. Our solution was to create a new set of alternate MPLS labels for our egress ports and allocate them for exclusive usage by Precision Path. This way, by looking up an MPLS label in our IP address management database, we can quickly find out if that packet was routed according to BGP path selection or according to Precision Path rerouting. We expose this information to the Autopilot controller which treats Precision Path as “uncontrollable”, i.e., traffic that will not move away from its current path even if the preferred route for its destination prefix is updated.

Making automation safe

Customers trust us with their business to occupy a position as a middleman between their services and their users, and we take that responsibility very seriously. While automating network operations allows for a more seamless experience for our customers, we also want to provide assurances to its reliability.  We design all our automation with safety and operability at its core. Our systems fail gracefully when issues occur and are built so that network operators can always step in and override their behaviors using routing policy adjustments. The last aspect is particularly important because it allows operators to use tools and techniques learned in environments without automation and apply them here. Minimizing cognitive overhead by successfully automating more and more of the problem is particularly important to reduce the amount of time needed to solve problems when operating under duress. These are some of the approaches we used to make our automation safe and operable:

Standard operator tooling: both Precision Path and Autopilot can be controlled using standard network operator tools and techniques.

Precision Path can be disabled on individual routes by injecting a specific BGP community on an individual route announcement, which is a very common task that network engineers typically perform for a variety of reasons. Precision Path can also be disabled on an individual TCP session by setting a specific forwarding mark on the socket, which makes it possible to run active measurements without Precision Path kicking in and polluting results.

Autopilot route reselection is based on BGP best path selection, i.e., it will try to reroute traffic onto the second best path according to BGP best path selection. As a result, operators can influence which path Autopilot will fail over to by applying BGP policy changes such as altering MED or local pref values, and this is also a very common technique.

Finally, data about whether connections were routed on paths selected by precision path or autopilot is collected by our network telemetry systems, which allows us to reconstruct what happens

Data quality auditing: We audit the quality of data fed into our automation and have configured our systems to avoid executing any change if input data is inconsistent. In the case of Autopilot, for example, we compare egress flow estimation collected via packet samples against an estimation collected via interface counters, and if they diverge beyond a given threshold it means at least one of the estimations must be wrong, and we do not apply any change. The graph below shows the difference between those two estimations during the Super Bowl on one North American POP.

smartest network blog image 8

Figure – Difference between link utilization estimates obtained via interface counters and packet samples. The +/- 5% thresholds represent the acceptable margins of error

What-if analysis and control groups: in addition to monitoring input data we also audit the decisions made by systems and step in to correct them if they misbehave. Precision Path uses treatment and control groups. We randomly select a small percentage of connections to be part of a control group for which Precision Path is disabled and then monitor their performance compared to the others where precision path is enabled. If control connections perform better than treatment connections our engineering team is alerted, and steps in to investigate and remediate. Similarly, in Autopilot, before deploying a configuration change to our algorithm, we run it in “shadow” mode where the new algorithm makes decisions, but they are not applied to the network. The new algorithm will only be deployed if it performs at least as well as the one that is currently running.

Fail-static: when a failure occurs at any component of our systems, rather than failing close or open, they fail static, i.e., leave the network in the last known working configuration and alert our engineering team to investigate the problem.

Conclusions

This blog post is a view into how Fastly automates egress traffic engineering to make sure our customers’ traffic reaches their end users reliably. We continue to innovate and push the boundaries of what is possible while maintaining a focus on performance that is unrivaled. If you are thinking that you want your traffic to be handled by people who are not only experts, but also care this much, now is a great time to get in touch. Or if you’re thinking you want to be a part of innovation like this, check out our open listings here: https://www.fastly.com/about/careers/current-openings.

Open Source Software

The automation built into our network was made possible by open source technology. Open source is a part of Fastly’s heritage — we’re built on it, contribute to it, and open source our own projects whenever we can. What’s more, we’ve committed $50 million in free services to Fast Forward, to give back to the projects that make the internet, and our products, work. To make our large network automation possible, we used: 

  • Kafka – distributed event streaming platform
  • pmacct – sFlow collector
  • goBGP – BGP routing daemon library, used to build the Autopilot route collector/injector
  • BIRD – BGP routing daemon running on our switches and servers.

We did our best to contribute back to the community by submitting to their maintainers improvements and bug fixes that we implemented as part of our work. We are sending our deepest gratitude to the people that created these projects. If you’re an open source maintainer or contributor and would like to explore joining Fast Forward, reach out here

Lorenzo Saino

Director of Engineering

Lorenzo Saino is a director of engineering at Fastly, where he leads the teams responsible for building the systems that control and optimize Fastly’s network infrastructure. During his tenure at Fastly, he built systems solving problems related to load balancing, distributed health checking, routing resilience, traffic engineering and network telemetry. Before joining Fastly he received a PhD from University College London. His thesis investigated design issues in networked caching systems.

lorenzosaino

Jeremiah Millay

Principal Network Engineer

Jeremiah Millay is a Principal Engineer on the Network Systems team at Fastly where he spends most of his time focused on network automation and writing software with the goal of improving network operations at Fastly. Prior to Fastly he spent a number of years as a Network Engineer for various regional internet service providers.

Paolo Alvarado

Senior Manager of Technical Operations

Paolo Alvarado is a Senior Manager of Technical Operations at Fastly. Paolo has over 10 years of experience working with content delivery networks in customer-facing and behind-the-scenes roles. Paolo joined Fastly to help build out the Fastly Tokyo office before moving into network operations. Currently, he manages a team of Network and System Operation engineers to meet the challenges of building and running a large scale network.

Hossein Lotfi

VP of Engineering leading Network Systems Organization

Hossein Lotfi is VP of Engineering leading Network Systems Organization at Fastly. Hossein has over 20 years of experience building networks and large-scale systems ranging from startups to hyper-scale cloud infrastructure. He has scaled multiple engineering organizations geared towards rapid, novel innovation development and innovations that are informed and inspired by deep involvement with the operational challenges of global scale systems. At Fastly, Hossein is responsible for building reliable, cost-effective, and low-latency systems to connect Fastly with end-users and customer infrastructures. The Network Systems Organization teams include Kernel, DataPath (XDP), L7 Load Balancing, TLS Termination, DDoS Defence, Network Architecture, Network Modeling and Provisioning Systems, Traffic Engineering, Network Telemetry, DNS, Hardware Engineering, Pre-Production Testing and Fastly’s Edge Delivery platform.

Source :
https://www.fastly.com/blog/turning-a-fast-network-into-a-smart-network-with-autopilot

10 Best Firewalls for Small & Medium Business Networks in 2023

BY AMINU ABDULLAHI MAY 16, 2023

Small and medium-sized businesses (SMBs) are increasingly becoming targets for cyber attacks. According to Verizon, about 61 percent of SMBs reported at least one cyber attack in 2021. Worse, Joe Galvin, chief research officer at Vistage, reported that about 60 percent of small businesses fold within six months of a cyber attack.

To protect your network from potential threats, you need a reliable and effective firewall solution. This tool will act as the first line of defense against unauthorized access and can help prevent malicious attacks from infiltrating a business’s network.

We reviewed the top SMB firewall solutions to help you determine the best one for your business.

Top SMB firewall software comparison

 Best forIPSContent filteringStarting price
Perimeter 81Best overallYesYes$8 per user per month, billed annually
pfSenseOpen sourceYesYes$0.01 per hour 
Comodo Free FirewallWindows PCsYesYesFree
ManageEngine Firewall AnalyzerLog, policy, and firewall configuration managementYesYes$395 per device
Fortinet FortiGateHybrid workforcesYesYesApprox. $335
SonicWall TZ400 Security FirewallAdvanced threat protectionYesYesApprox. $1,000–$1,500
Cisco Meraki MX68Small branches with up to 50 usersYesYesApprox $640
Sophos XGS SeriesRemote workersYesYesApprox. $520
Protectli Vault – 4 PortBuilding your own OPNsense or pfSense router and firewallYesYes$269 for FW4B – 4x 1G Port Intel J3160
OPNSenseFlexibilityYesYesFree, or $170.46/yr for business ed.

Jump to:

Perimeter81 icon

Perimeter 81

Best overall

Founded in 2018, Perimeter 81 is a cloud and network security company that provides organizations with a secure and unified platform for accessing and managing their applications and data.

It provides many security solutions, including firewall as a service (FWaaS), secure web gateway (SWG), zero trust network access (ZTNA), malware protection, software-defined perimeter, VPN-alternative and secure access service edge (SASE) capabilities, to ensure that data is secure and accessible to authorized personnel. It also provides centralized management and user access monitoring, enabling organizations to monitor and control user activity across the network.

Perimeter 81 provides granular access control policies that enable organizations to define and enforce access rules for their network resources based on the user’s identity, device type, and other contextual factors—making it easy for employees to access the company’s resources without compromising security.

Pricing

Pricing plansMinimum usersCost per month, plus gateway costCost per year, plus gateway costCloud firewallAgentless application accessDevice posture check
Essential10$10 per user, plus $50 per month per gateway$8 per user, plus $40 per month per gatewayNo2 applicationsNo
Premium10$12 per user, plus $50 per month per gateway$15 per user, plus $40 per month per gateway10 policies10 applications3 profiles
Premium Plus20$16 per user, plus $50 per month per gateway$20 per user, plus $40 per month per gateway100 policies100 applications20 profiles
Enterprise50Custom quotesCustom quotesUnlimitedUnlimitedUnlimited

Features

  • Identity-based access for devices and users.
  • Network segmentation.
  • OS and application-level security and mutual TLS encryption.
  • Enable traffic encryption enforcement, 2FA, Single Sign-On, DNS filtering, and authentication.

Pros

  • Provides visibility into the company network.
  • Allows employee access from on-premise.
  • Automatic Wi-Fi security.
  • 30-day money-back guarantee.

Cons

  • Low and mid-tiered plans lack phone support.
  • Limited support for Essential, Premium, and Premium Plus.
pfSense icon

pfSense

Best open-source-driven firewall

pfSense is an open-source firewall/router network security solution based on FreeBSD. Featuring firewall, router, VPN, and DHCP servers, pfSense is a highly customizable tool that can be used in various network environments, from small home networks to large enterprise networks.

The tool supports multiple WAN connections, failover and load balancing, and traffic shaping, which can help optimize network performance. pfSense can be used on computers, network appliances, and embedded systems to provide a wide range of networking services.

Pricing

pfSense pricing varies based on your chosen medium—cloud, software, or hardware appliances.

For pfSense cloud:

  • pfSense on AWS: Pricing starts from $0.01 per hour to $0.40 per hour.
  • pfSense on Azure: Pricing starts from $0.08 per hour to $0.24 per hour.

For pfSense software:

  • pfSense CE: Open source version available to download for free.
  • pfSense+ Home or Lab: Available at no cost for evaluation purposes only.
  • pfSense+ W/TAC LITE: Currently available at no charge, but vendor may increase rate to $129 per year in the future. 
  • pfSense+ W/TAC PRO: $399 per year.
  • pfSense+ W/TAC ENT: $799 per year.

For pfSense appliances:

pfSense+ appliancesDevice costBest forFirewall speed (IPERF3 TRAFFIC)Firewall speed
(IMIX TRAFFIC)
Netgate 1100$189Home607 Mbps(10k ACLs)191 Mbps(10k ACLs)
Netgate 2100$349Home
Home Pro
Branch/Small Business
964 Mbps(10k ACLs)249 Mbps(10k ACLs)
Netgate 4100$599Home Pro
Branch/Small Business
Medium Business
4.09 Gbps(10k ACLs)1.40 Gbps(10k ACLs)
Netgate 6100$799Home Pro
Branch/Small Business
Medium Business
9.93 Gbps(10k ACLs)2.73 Gbps(10k ACLs)
Netgate 8200$1,395Branch/Small Business
Medium Business
Large Business
18.55 Gbps5.1 Gbps
Netgate 1537$2,199Medium Business
Large Business
Data Center
18.62 Gbps(10k ACLs)10.24 Gbps(10k ACLs)
Netgate 1541$2,899Medium Business
Large Business
Data Center
18.64 Gbps(10k ACLs)12.30 Gbps(10k ACLs)

Features

  • Stateful packet inspection (SPI).
  • IP/DNS-based filtering.
  • Captive portal guest network.
  • Time-based rules.
  • NAT mapping (inbound/outbound).

Pros

  • Anti-spoofing capability.
  • Connection limits option.
  • Community support.

Cons

  • The tool’s open-source version support is limited to community or forum. It lacks remote login support, private login support, a private support portal, email, telephone, and tickets.
  • Complex initial setup for inexperienced users.
Comodo icon

Comodo Free Firewall

Best for Windows PCs

Comodo Firewall is a free firewall software designed to protect computers from unauthorized access and malicious software by monitoring all incoming and outgoing network traffic. 

The firewall features packet filtering, intrusion detection and prevention, and application control. It also includes a “sandbox” feature that allows users to run potentially risky applications in a protected environment without risking damage to the underlying system. 

The software works seamlessly with other Comodo products, such as Comodo Antivirus and Comodo Internet Security.

Pricing

Comodo is free to download and use. The vendor recommends adding its paid antivirus product (Comodo Internet Security Pro) to its firewall for added security. The antivirus costs $29.99 per year for one PC or $39.99 per year for three PCs. 

Features

  • Auto sandbox technology.
  • Cloud-based behavior analysis. 
  • Cloud-based allowlisting. 
  • Supports all Windows OS versions since Windows XP (Note: Windows 11 support forthcoming).
  • Website filtering.
  • Virtual desktop.

Pros

  • Monitors in/out connections.
  • Learn user behavior to deliver personalized protection.
  • Real-time malware protection.

Cons

  • Lacks modern user interface.
  • Pop-up notifications—some users may find the frequent alerts generated by the software annoying and intrusive.
ManageEngine icon

ManageEngine Firewall Analyzer

Best for log, policy, and firewall configuration management

ManageEngine Firewall Analyzer is a web-based log analytics and configuration management software for firewall devices. 

It provides real-time visibility into network activity and helps organizations identify network threats, malicious traffic, and policy violations. It supports various firewalls, including Cisco ASA, Palo Alto, Juniper SRX, Check Point, SonicWall, and Fortinet. 

Firewall Analyzer helps monitor network security, analyze the security posture of the network, and ensure compliance with security policies. It also provides reports, dashboards, and automated alerting to ensure the network remains secure.

Pricing

The amount you will pay for this tool depends on the edition you choose and the number of devices in your organization. 

You can download the enterprise edition’s 30-day free trial to test-run it and learn more about its capabilities. It’s available in two versions: Windows OS or Linux. You can also download it for mobile devices, including iPhone devices and Android phones or tablets.

  • Standard Edition: Starts at $395 per device, up to 60 devices.
  • Professional Edition: Starts at $595 per device, up to 60 devices.
  • Enterprise Edition: Starts at $8,395 for 20 devices, up to 1,200 devices.

Feature

  • Firewall rules report and firewall device audit report.
  • Regulatory compliance with standards such as ISO, PCI-DSS, NERC-CIP, SANS, and NIST.
  • Network behavioral anomaly alert.
  • Security reports for viruses, attacks, spam, denied hosts, and event summaries.
  • Historical configuration change tracking.
  • Bandwidth report for live bandwidth, traffic analyzer, URL monitor, and employee internet usage.
  • Compatible with over 70 firewall versions.

Pros

  • Excellent technical support.
  • Users praise its reporting capability.
  • In-depth auditing with aggregated database entries capability.
  • VPN and security events analysis.

Cons

  • Complex initial setup.
  • Users reported that the tool is occasionally slow.
Fortinet icon

Fortinet FortiGate

Best for hybrid workforces

Fortinet FortiGate is a network security platform that offers a broad range of security and networking services for enterprises of all sizes. It provides advanced threat protection, secure connectivity, and secure access control. It also provides advanced firewall protection, application control, and web filtering. 

Business owners can use Fortinet’s super-handy small business product selector to determine the best tool for their use cases. 

Small and mid-sized businesses may find the following FortiGate’s model suitable for their needs:

 IPSNGFWThreat ProtectionInterfacesSeries
FortiGate 80F1.4 Gbps1 Gbps900 MbpsMultiple GE RJ45 | Variants with PoE, DSL,3G4G, WiFi and/or storageFG-80F, FG-80F-PO, FG-80F-Bypass, FG-81F, FG-81F-PO, FG-80F-DSL, FWF-81F-2R-POE, FWF-81, F-2R-3G4G-POE, FWF-80F/81F-2R, and FWF-80F/81F-2R-3G4G-DSL
FortiGate 70F 1.4 Gbps1 Gbps800 MbpsMultiple GE RJ45 | Variants with internalstorageFG-70F and FG-71F
FortiGate 60F 1.4 Gbps1 Gbps700 MbpsMultiple GE RJ45 | Variants with internalstorage | WiFi variantsFG-60F, FG-61F, FWF-60F, and FWF-61F
FortiGate 40F 1 Gbps800 Mbps 600 MbpsMultiple GE RJ45 | WiFi variantsFG-40F, FG-40F-3G4G, FWF-40F, FWF-40F-3G4G

Fortinet FortiGate is compatible with several operating systems and can easily be integrated into existing networks. 

Pricing

Unfortunately, Fortinet doesn’t publish their prices. Reseller prices start around $335 for the FortiGate 40F with no support. Contact Fortinet’s sales team for quotes.

Features

  • Offers AI-powered security services, including web, content, and device security, plus advanced tools for SOC/NOC.
  • Continuous risk assessment. 
  • Threat protection capability.

Pros

  • Top-rated firewall by NSS Labs.
  • Intrusion prevention.

Cons

  • According to user reviews, the CLI is somewhat complex.
  • Complex initial setup.
SonicWall icon

SonicWall TZ400 Security Firewall

Best for advanced threat protection

The SonicWall TZ400 is a mid-range, enterprise-grade security firewall designed to protect small to midsize businesses. It supports up to 150,000 maximum connections, 6,000 new connections per second, and 7×1-Gbe. 

The TZ400 features 1.3 Gbps firewall inspection throughput, 1.2 Gbps application inspection throughput, 900 Mbps IPS throughput, 900 Mbps VPN throughput, and 600 Mbps threat prevention throughput. 

Pricing

This product’s pricing is not available on the Sonicwall website. However, resellers such as CDW, Staples, and Office Depot typically sell it in the $1,000–$1,500 range. You can request a quote for your particular use case directly from Sonicwall.

Features

  • Deep memory inspection.
  • Single-pane-of-glass management and reporting.
  • SSL/TLS decryption and inspection.
  • SD-WAN and zero-touch deployment capabilities.

Pros

  • Optional PoE and Wi-Fi options.
  • DDoS attack protection (UDP/ICMP/SYN flood).
  • Fast performance with gigabit and multi-gigabit Ethernet interfaces.
  • Protects against intrusion, malware, and ransomware.
  • High-performance IPS, VPN, and threat prevention throughput.
  • Efficient ​​firewall inspection and application inspection throughput.

Cons

  • Support can be improved.
  • It can be difficult to configure for inexperienced users.
Cisco icon

Cisco Meraki MX68

Best for small branches with up to 50 users

The Cisco Meraki MX68 is a security appliance designed for SMBs. It’s part of the Cisco Meraki MX series of cloud-managed security appliances that provide network security, content filtering, intrusion prevention, and application visibility and control.

The MX68 is equipped with advanced security features such as a stateful firewall, VPN, and intrusion prevention system (IPS) to protect your network from cyber attacks. The MX68 has a variety of ports and interfaces, including LAN and WAN ports and a USB port for 3G/4G failover. It also supports multiple WAN uplinks, providing redundancy and failover options to ensure your network remains online and available.

Pricing

The Cisco Meraki MX68 pricing isn’t listed on the company’s website, but resellers typically list it starting around $640. You can request a demo, free trial, or quotes by contacting the Cisco sales team.

Features

  • Centralized management via web-based dashboard or API.
  • Intrusion detection and prevention (IDS/IPS).
  • Next-generation layer 7 firewalls and content filtering.
  • SSL decryption/inspection, data loss prevention (DLP), and cloud access security broker (CASB).
  • Instant wired failover with added 3G/4G failover via a USB modem.

Pros

  • Remote browser isolation, granular app control, and SaaS tenant restrictions.
  • Support for native IPsec or Cisco AnyConnect remote client VPN.
  • Provides unified management for security, SD-WAN, Wi-Fi, switching, mobile device management (MDM), and internet of things (IoT)

Cons

  • The license cost is somewhat high.
  • Support can be improved.
Sophos icon

Sophos XGS Series

Best for remote workers

Sophos XGS Series Desktop is a range of network security appliances designed to provide comprehensive protection for SMBs. These appliances combine several security technologies, including firewall, intrusion prevention, VPN, web filtering, email filtering, and application control, to provide a robust and integrated security solution.

Here’s a comparison table of the Sophos XGS series firewalls:

 FirewallTLS inspectionIPSIPSEC VPNNGFWFirewall IMIXThreat protectionLatency (64 byte UDP)
XGS Desktop Models3,850 Mbps375 Mbps1,200 Mbps3,000 Mbps700 Mbps3,000 Mbps280 Mbps6 µs
XGS 107 / 107w7,000 Mbps420 Mbps1,500 Mbps4,000 Mbps1,050 Mbps3,750 Mbps370 Mbps6 µs
XGS 116 / 116w7,700 Mbps650 Mbps2,500 Mbps4,800 Mbps2,000 Mbps4,500 Mbps720 Mbps8 µs
126/126w10,500 Mbps800 Mbps3,250 Mbps5,500 Mbps2,500 Mbps5,250 Mbps900 Mbps8 µs
136/136w11,500 Mbps950 Mbps4,000 Mbps6,350 Mbps3,000 Mbps6,500 Mbps1,000 Mbps8 µs

The Sophos XGS Series Desktop appliances are available in several models with varying performance capabilities, ranging from entry-level models suitable for small offices to high-performance models suitable for large enterprises. They are designed to be easy to deploy and manage, with a user-friendly web interface and centralized management capabilities.

Pricing

Sophos doesn’t advertise the pricing for their XGS Series Desktop appliances online, but they typically retail starting at about $520 from resellers. 

Potential customers are encouraged to request a free trial and pricing information by filling out a form on the “Get Pricing” page of their website.

Features

  • Centralized management and reporting.
  • Wireless, SD-WAN, application aware routing, and traffic shaping capability.
  • SD-WAN orchestration.
  • Advanced web and zero-day threat protection.

Pros

  • Zero-touch deployment.
  • Lateral movement protection.
  • Users find the tool scalable.

Cons

  • Performance limitations.
  • Support can be improved.
Protectli icon

Protectli Vault – 4 Port

Best for building your own OPNsense or pfSense router and firewall

The Protectli Vault is a small form-factor network appliance designed to act as a firewall, router, or other network gateway. The 4-Port version has four gigabit Intel Ethernet NIC ports, making it ideal for SMB or home networks.

The device is powered by a low-power Intel processor and can run a variety of open-source firewall and router operating systems, such as pfSense, OPNsense, or Untangle. It comes with 8GB DDR3 RAM and up to 32GB DDR4 RAM. 

The Protectli Vault is designed to be fanless, silent, and compact, making it ideal for use in the home or office environments where noise and space may be an issue. It’s also designed to be energy-efficient, consuming only a few watts of power, which can save businesses considerable amounts of money on energy costs over time.

Pricing

The amount you will pay for this tool depends on the model you select and your desired configuration. The rates below are starting prices; your actual rate may vary based on your configuration. Note that all these items ship free to U.S. addresses.

  • VP2410 – 4x 1G Port Intel J4125: Starts at $329.
  • VP2420 – 4x 2.5G Port Intel J6412: Starts at $379.
  • FW4B – 4x 1G Port Intel J3160: Starts at $269.
  • FW4C – 4x 2.5G Port Intel J3710: Starts at $289.

Features

  • Solid-state and fanless tool.
  • Provides 2.5 GB ports unit.
  • AES-NI, VPN, and coreboot options.

Pros

  • A 30-day money-back guarantee.
  • Transparent pricing.
  • Coreboot support.
  • CPU supports AES-NI.

Cons

  • Steep learning curve.
OPNSense icon

OPNSense

Best for flexibility 

OPNsense is a free and open-source firewall and routing platform based on the FreeBSD OS. It was forked from the popular pfSense and m0n0wall project in 2014 and was officially released in January 2015.

OPNsense provides a modular design that allows users to easily add or remove functionality based on their needs. 

OPNsense is popular among IT professionals and network administrators who need a flexible and customizable firewall and routing platform that they can tailor to their specific needs. It’s also a good choice for small businesses and home users who want to improve their networks’ security without spending a lot of money on commercial solutions.

Pricing

OPNSense is a free, open source tool. It is available in two editions: Community edition and business edition. You can download the community version at no cost. For the business version, a one-year subscription costs $170.46 per year.

Features

  • High availability and hardware failover.
  • Intrusion detection and prevention.
  • Captive portal.
  • VPN (site-to-site and road warrior, IPsec, OpenVPN, and legacy PPTP support).
  • Built-in reporting and monitoring tools, including RRD Graphs.

Pros

  • Free, open source.
  • Traffic shaper.
  • Support for plugins.
  • Multi-language support, including English, Czech, Chinese, French, German, Italian, Japanese, Portuguese, Russian, and Spanish.

Cons

  • Reporting capability can be improved.
  • The interface can be improved.

Key features of SMB firewalls

Firewalls designed for SMBs share many of the same characteristics as their enterprise-grade cousins—such as firewall rule and policy configuration, content filtering, reporting and analytics—while placing additional emphasis on affordability and ease of use.

Firewall rules and policies

Administrators should be able to set up firewall rules and policies that control traffic flow and block or permit traffic based on various criteria, such as source/destination IP addresses, ports, and protocols. 

These rules and policies can be used to control the types of applications, services, and data that are allowed to traverse the network, as well as create restrictions on access. 

Firewall rules and policies are essential to the security of a network, as they provide the first line of defense against malicious attacks.

Content filtering

Content filtering is the process of blocking or restricting certain types of content from entering or leaving a network. It can be used to block websites, applications, or data that may contain malicious or unwanted content, such as malware, viruses, or pornographic material. 

Content filtering is typically implemented using a combination of hardware and software solutions. Hardware solutions, such as routers and switches, can be configured to block certain types of traffic or data or to restrict access to certain websites or applications. Software solutions, such as firewall rules and policies, can also be used to block or restrict certain types of content.

Reporting and analytics 

Reporting and analytics are essential for any business network, as they provide important insights into the health and security of the network. Firewall reporting and analytics features allow network administrators to identify trends, detect potential threats, and analyze the performance of the network over time.

Reporting and analytics can also be used to identify any areas of the network that may be vulnerable to attack, as well as identify any areas where the network may not be performing optimally.

Affordability

For SMBs, affordability is a key factor when it comes to purchasing a firewall. SMB firewalls are typically more affordable than enterprise firewalls and can be purchased for as little as a few hundred dollars, so it is important to consider your budget when selecting a firewall.

Some SMB firewalls offer additional features for a fee, so consider what features are necessary for your network and the ones you can do without, as this will help you decide on the most cost-effective firewall solution. At the same time, be careful not to cut corners—your business’s data is too important to be insufficiently protected.

Ease of use and support

For SMBs, finding a firewall solution that is easy to use and has good support is essential. Firewalls should be easy to configure and manage so the network administrator can quickly and easily make changes as needed.

Additionally, good support should be available for any issues or questions that arise. This support should include an online knowledge base and access to technical support staff that can assist with any questions or problems, ideally 24/7.

How to choose the best SMB firewall software for your business

When shopping for the best SMB firewall software for your business, look for software that offers the features you need, easy installation and management, scalability to grow with your business, minimal impact on network performance, and an affordable price.

It’s also important to choose a vendor with a good reputation in the industry, backed up by positive reviews and customer feedback.

Frequently asked questions (FAQs)

What is an SMB firewall?

An SMB firewall is a type of network security device that is designed specifically for small and medium-sized businesses. It’s used to protect networks from unauthorized access, malicious attacks, and other security threats.

What features should I look for in an SMB firewall?

Above all you need a solution with a strong security profile. Look for specific security measures such as:

  • Intrusion prevention
  • Content filtering
  • Malware protection
  • Application control
  • Traffic shaper 

Other factors to consider include ease of management, scalability, and cost.

Do small businesses need a firewall?

Yes, small businesses need a firewall. It provides an essential layer of network security that helps protect against unauthorized access, malware, and other security threats. Without a firewall, small businesses are vulnerable to attacks that could compromise sensitive data, cause network downtime, and damage their reputation.

How much does a firewall cost for SMBs?

The cost of an SMB firewall can vary widely depending on the features, capabilities, and brand of the firewall. Generally, SMB firewalls can range in price from a few hundred to several thousand dollars.

How many firewalls do you need for a small business?

The number of firewalls needed for a small business will depend on the size and complexity of the network. In many cases, a single firewall may be sufficient to protect the entire network. However, in larger networks, it may be necessary to deploy multiple firewalls to provide adequate protection.

Factors such as network segmentation, geographic location, and compliance requirements may also influence the number of firewalls needed. It’s best to consult with a network security expert to determine the appropriate number of firewalls for your small business.

Methodology

We analyzed dozens of SMB firewall software and narrowed down our list to the top ten. We gathered primary data—including pricing details, features, support, and more—from each tool provider’s website, as well as third-party reviews. We selected each software based on five key data points: security, ease of use, affordability, quality of service, and user satisfaction.

Bottom line: Choosing an SMB firewall

The solutions we evaluated are some of the best SMB firewalls currently available on the market. They are designed to provide SMBs with advanced security features, easy management, and scalability at affordable rates.

If your business is growing fast and you need an enterprise-grade network firewall solution, we also reviewed the best firewall software for enterprise networks.

Read our complete guide to designing and configuring a firewall policy for your organization, complete with a free, downloadable template.

Source :
https://www.enterprisenetworkingplanet.com/guides/best-firewalls-for-small-medium-business/

7 Best Firewall Software Solutions: 2023 Firewall Comparison

BY COLLINS AYUYA MAY 23, 2023

In the fast-paced realm of cyberspace where threats continue to multiply, firewall software represents a critical line of defense for businesses of all sizes.

Such programs function as digital gatekeepers, regulating the flow of inbound and outbound network traffic according to a set of rules defined by the user.

With the continued rise of data breaches, investing in the best firewall software isn’t a mere consideration; it’s a necessity.

That’s why we researched, analyzed, and selected the best firewall software solutions for 2023:

Best firewall software comparison

Before delving into each firewall software’s in-depth review, let’s take a quick overview of what each product offers via a comparison chart:

Comprehensive security suiteScalabilityUser-friendly interfaceRobust featuresCloud-based managementOpen-sourceStarting price
Norton$49.99 for 5 devices for the first year
FortiGate$250/year for home office
GlassWireFree, or $2.99/month/license
Cisco Secure Firewall Management CenterContact Cisco
pfSenseFree
Sophos FirewallContact Sophos
ZoneAlarmFree, or $22.95/year for 1 PC

Jump to:

Norton icon

Norton

Best for a comprehensive security suite

Norton is a household name in cybersecurity that has long been delivering top-tier firewall software that signifies its wealth of experience in the sector.

The standout attribute of Norton is its comprehensive security suite, going beyond basic firewall protection to incorporate a smart firewall and intrusion prevention system (IPS), antivirus capabilities, identity theft protection, and even a VPN offering.

All that adds up to a holistic solution for businesses desiring a single-stop security software.

Pricing

Norton’s Smart Firewall is included in Norton 360, whose pricing plans at the time of writing are:

  • Deluxe: $49.99 for the first year for 5 PCs, Macs, tablets, or phones.
  • Select + LifeLock: $99.99 for the first year for 10 PCs, Macs, tablets, or phones.
  • Advantage + LifeLock: $191.88 for the first year for 10 PCs, Macs, tablets, or phones.
  • Ultimate Plus + LifeLock: $299.88 for the first year for unlimited PCs, Macs, tablets, or phones.

Features

  • Advanced smart firewall with customizable rules, allowing businesses to modify access based on their specific needs, thus providing a higher level of personalized security.
  • Integrated VPN for safe browsing ensures users can access the internet securely without worrying about potential threats or privacy breaches.
  • Identity theft protection is another vital feature, which helps safeguard sensitive personal and business data from potential hackers.
  • SafeCam feature prevents unauthorized access to your webcam, thwarting any potential spying or privacy intrusions.
  • Automatic updates ensure that your protection is always up-to-date, reinforcing defenses against new and evolving threats.

Pros

  • Norton offers a comprehensive security suite, providing a broad spectrum of protective measures beyond the typical firewall, creating a fortified line of defense against a myriad of cyber threats.
  • The interface is easy to navigate, making the process of setting up and managing the firewall less complex and more user-friendly, even for those with limited technical knowledge.
  • It provides 24/7 customer support, ensuring that you’ll have access to assistance whenever you need it, regardless of the hour or day.

Cons

  • While perfect for small to mid-sized businesses, Norton might not be as scalable for larger businesses with a vast network of devices, potentially limiting its effectiveness in such an environment.
  • Depending on your requirements, the subscription can become expensive with add-ons, which might be a drawback for businesses on a tight budget.
Fortinet icon

Fortinet

Best for scalability

Fortinet is a well-regarded player in the cybersecurity arena and its firewall software exemplifies its commitment to delivering high-quality solutions. FortiGate, Fortinet’s firewall offering, is recognized for its advanced firewall solutions that are scalable and robust.

Particularly useful for growing businesses, FortiGate brings forward top-notch features that can effortlessly adapt to the needs of expanding network infrastructures.

Pricing

Fortinet offers a variety of solutions priced broadly to accommodate all business sizes—from $250 for home office to $300,000 for large enterprises. Contact Fortinet for accurate pricing information.

Features

  • FortiGate offers an advanced firewall with extensive protection against incoming threats, thus maintaining the security of your network.
  • With scalability at its core, FortiGate can adapt and grow along with your business, addressing increasing security demands seamlessly.
  • Smooth integration with other Fortinet security solutions, enabling a comprehensive security ecosystem for your business.
  • FortiGate Cloud-Native Firewall offers high resiliency to ease security delivery across cloud networks and availability zones at scale.
  • Automatic updates keep the firewall current and equipped to deal with the latest threats, ensuring your network’s protection remains robust.

Pros

  • Fortinet’s robust firewall features deliver comprehensive security for your network, providing the necessary defenses to ward off potential threats.
  • With a strong focus on scalability, Fortinet is an ideal choice for rapidly growing businesses that need a security solution to match their expanding network.
  • The software’s high-performance nature means that it delivers robust security without hampering your network’s speed or efficiency.

Cons

  • Despite (or because of) offering a wealth of features, Fortinet’s interface may not be as user-friendly as some other options, potentially causing difficulties for those without substantial technical knowledge.
  • While Fortinet offers a range of pricing options, the cost can quickly escalate for larger networks or when additional features are included, which may not suit budget-conscious businesses.
  • Pricing information is not transparent and requires negotiation. Your mileage may vary.
GlassWire icon

GlassWire

Best for user-friendly interface

GlassWire is an elegant and visually appealing firewall software that provides comprehensive network monitoring capabilities.

It uniquely combines a network monitor and firewall, offering users a clear visual representation of their network activity. This functionality helps users to understand their online behavior and potential threats in a way that’s easy to interpret.

Pricing

GlassWire offers a tiered pricing model:

  • Free: provides limited features, perfect for individual users or small businesses.
  • Premium: Starts at $2.99 per month per license, paid annually. Its premium tier plans suitable for business range between 10 and 200 licenses.

Features

  • Real-time and detailed visualization of your current and past network activity, offering an intuitive and easy-to-understand representation of what’s happening on your network.
  • Built-in firewall that allows users to easily monitor applications using the network and block any suspicious activity, providing a comprehensive network security solution.
  • A unique “Incognito” mode for users who do not want certain network activities to appear on the network graph, ensuring user privacy.
  • Firewall profiles to instantly switch between different environments, such as public and private networks.
  • The network time machine feature allows users to go back in time up to 30 days to see what their computer or server was doing in the past.

Pros

  • GlassWire offers a beautifully designed, user-friendly interface that presents complex network security information in a visually appealing and understandable way.
  • Its comprehensive network monitoring capability allows users to understand their online behavior, identify patterns and detect anomalies.
  • The software’s built-in firewall offers users the flexibility to control which applications can access the network, enhancing the overall security of their systems.

Cons

  • The software requires a moderate amount of system resources to run efficiently, which might be an issue for systems with limited resources.
  • Although GlassWire’s visualizations are beautiful and informative, some users may find them overwhelming and would prefer a more traditional interface.
Cisco icon

Cisco Secure Firewall Management Center

Best for centralized management and control

The Cisco Secure Firewall Management Center provides a comprehensive solution for centralized control and management of security policies. It enhances the overall efficiency of network administration by offering a unified platform to manage multiple Cisco security appliances.

Businesses that use a variety of Cisco security tools will find this a valuable addition to streamline operations and enhance control.

Pricing

Cisco Secure Firewall Management Center’s pricing depends on the scale of operations and the specific needs of a business. For detailed and customized pricing information, you can directly contact Cisco or its partners.

Features

  • A unified management console that can control a wide range of Cisco security appliances, reducing the complexity associated with managing multiple devices.
  • Advanced threat detection and analysis capabilities, enabling administrators to swiftly identify and respond to security incidents.
  • Flexible deployment options, including on-premises, virtual and cloud-based solutions, catering to various operational needs and preferences.
  • Comprehensive policy management, allowing administrators to efficiently establish and enforce security policies across their Cisco security infrastructure.
  • Integration with other Cisco security tools, such as Cisco Threat Response, provides a cohesive and powerful security solution.

Pros

  • The ability to manage multiple Cisco security appliances from a single platform is a significant advantage, especially for larger enterprises managing complex security infrastructures.
  • Cisco Secure Firewall Management Center offers advanced threat detection and analysis capabilities, aiding in swift and efficient incident response.
  • Its flexible deployment options cater to diverse operational needs, providing convenience and ease of setup to businesses of all sizes.

Cons

  • Although powerful, the platform may require a steep learning curve, particularly for those who are new to Cisco’s ecosystem.
  • Some users have reported a desire for more customization options within the management interface to meet their specific operational needs.
  • Pricing information is not transparent and requires negotiation. Your mileage may vary.
pfSense icon

pfSense: Best open source solution

pfSense is an open-source firewall software solution that is highly customizable, suitable for tech-savvy businesses that prefer having the flexibility to tailor their firewall to specific needs. It’s built on the FreeBSD operating system, offering a comprehensive range of features for network management and security.

Pricing

As an open-source platform, pfSense is free to download and use. However, Netgate, the company behind pfSense, offers paid support and services, including hardware solutions integrated with pfSense software.

Features

  • A wide array of networking functionalities, including firewall, VPN, and routing services, ensuring comprehensive network protection.
  • Being open-source, it offers extensive customization options, allowing businesses to tailor the software to their specific needs.
  • Supports a large selection of third-party packages for additional features, granting more flexibility in expanding its capabilities.
  • Detailed network monitoring and reporting tools, allowing for granular insight into network traffic and potential security threats.
  • It has a community-backed development model, ensuring continuous improvements and updates to its features.

Pros

  • pfSense’s open-source nature allows for extensive customization, giving businesses control over how they want to configure their firewall.
  • The software provides a comprehensive set of features, ensuring thorough network protection and management.
  • Its support for third-party packages allows for the addition of further functionalities, enhancing its overall capabilities.

Cons

  • The configuration of pfSense can be quite complex, particularly for users without a strong technical background, which could pose a challenge for some businesses.
  • The user interface, while functional, may not be as polished or intuitive as some commercial firewall solutions.
  • As with many open-source projects, while there’s a supportive community, professional customer service might not be as accessible as with commercial solutions.
Sophos icon

Sophos Firewall

Best for cloud-based management

Sophos Firewall brings a fresh approach to the way you manage your firewall and how you can detect and respond to threats on your network.

Offering a user-friendly interface and robust features, this product provides businesses with an effective and efficient solution for their network security needs. It’s a versatile solution that not only offers traditional firewall capabilities but also integrates innovative technologies to ensure all-round security.

Pricing

Sophos does not publicize pricing information, because their solutions are provided by resellers and can vary depending on the business’s size, needs, and location. You can contact them directly for accurate pricing information.

Features

  • All-in-one solution by integrating advanced threat protection, IPS, VPN, and web filtering in a single comprehensive platform, thereby providing robust security for your network.
  • Deep learning technology and threat intelligence, both of which work in synergy to identify and respond to threats before they can cause damage, offering advanced protection against malware, exploits, and ransomware.
  • User-friendly interface that simplifies configuration and management tasks, making it easier for users to set up security policies and monitor network activities.
  • Synchronized Security technology that facilitates communication between your endpoint protection and your firewall, creating a coordinated defense against cyber threats.
  • The Sophos Firewall comes with an effective cloud management platform, allowing administrators to remotely manage the system, configure settings, and monitor network activity.

Pros

  • A user-friendly interface that simplifies the process of setting up and managing network security policies, making it suitable for businesses with limited technical expertise.
  • It integrates advanced protection capabilities, such as threat intelligence and deep learning technology, to provide robust defense against sophisticated cyber threats.
  • This firewall software’s unique Synchronized Security feature offers a coordinated and automated response against threats, enhancing the overall effectiveness of your network security.

Cons

  • Some users have reported that while the user interface is intuitive, it might take some time to navigate due to the depth of features available.
  • The initial setup and configuration might require technical expertise, although Sophos provides comprehensive resources and customer support to guide users.
  • Although Sophos’ site advertises “Simple Pricing,” their costs are not in fact transparent and will require negotiating a quote. Your mileage may vary.
ZoneAlarm icon

ZoneAlarm

Best for personal use

ZoneAlarm is an excellent choice for personal use and small businesses due to its simplicity and effectiveness.

With a robust set of features and an intuitive interface, it provides robust protection without requiring extensive technical knowledge. Its reputation as a reliable firewall solution makes it an attractive choice for users seeking to safeguard their systems from various threats.

Pricing

ZoneAlarm offers both free and premium versions of their firewall software. The free version provides basic protection, while the Pro Firewall version, which comes at a yearly subscription fee starting from $22.95 for 1 PC, offers advanced features such as zero-day attack protection and full technical support.

Features

  • Robust two-way firewall protection, preventing unauthorized access to your network while also stopping malicious applications from sending out your data.
  • Advanced privacy protection feature that protects your personal information from phishing attacks.
  • Unique ID Lock feature that keeps your personal information safe.
  • ZoneAlarm boasts an Anti-Phishing Chrome Extension that detects and blocks phishing sites, protecting your information online.
  • The premium version offers advanced real-time antivirus protection, ensuring that your system is continuously protected from threats.

Pros

  • ZoneAlarm offers a straightforward interface and setup process, making it an ideal choice for users who lack advanced technical skills.
  • The software provides a comprehensive suite of features, including robust firewall protection, advanced privacy tools and real-time antivirus capabilities.
  • ZoneAlarm’s ID Lock feature is a standout, helping to ensure the security of personal data.

Cons

  • While ZoneAlarm offers robust features, its protection level may not be adequate for large enterprises or businesses with complex network architectures.
  • Some users have reported that the software can be resource-intensive, potentially slowing down system performance.

Key features of firewall software

When choosing the best firewall software for your business, there are key features you should consider. These range from the extent of the security suite to scalability and cloud-based management, all of which play a significant role in how effectively the software will serve your needs.

Comprehensive security suite

A comprehensive security suite is more than just a basic firewall. It includes additional layers of security like antivirus capabilities, identity theft protection, and a VPN.

The best firewall software solutions should deliver this kind of comprehensive coverage, protecting against a wide variety of threats and helping you maintain the security of your entire network. Norton, Cisco, and Sophos firewalls excel in this area.

Scalability

Scalability is particularly important for businesses that are growing or plan to grow. As the size of your network increases, your security needs will change and become more complex.

Firewall software like FortiGate and pfSense are designed with scalability in mind, allowing them to adapt to the increasing security demands of your expanding network.

User-friendly interface

A user-friendly interface is crucial, especially for those who may not have a lot of technical expertise. Firewall software should be easy to navigate and manage, making the process of setting up and adjusting the firewall less daunting.

Norton excels in this area, with an intuitive interface that is straightforward to use. GlassWire, while not as intuitive, also offers an attractive and convenient interface.

Robust features

Having robust features in firewall software is key to ensuring comprehensive protection. This includes an advanced firewall with extensive customizable rules, IPS, and threat detection capabilities.

The most robust firewall solutions include Norton, FortiGate, Cisco, and Sophos, as well as pfSense, although you’ll have to do some legwork to program the latter in particular.

Cloud-based management

Cloud-based management is a significant advantage in today’s digital landscape. It allows for the remote configuration and monitoring of your firewall, making it easier to manage and adjust as needed. This feature is particularly beneficial for businesses with remote workers or multiple locations.

Norton, FortiGate, Cisco, Sophos, and ZoneAlarm all provide this capability.

Advanced firewall protection

Advanced firewall protection includes capabilities like deep packet inspection, which examines data packets to detect malware that could otherwise bypass standard firewalls. This kind of advanced protection is vital to secure your network from sophisticated threats. Most of the firewalls in this list offer advanced, next-generation capabilities.

Integration

Integration capabilities are crucial as they allow your firewall software to work in harmony with other security solutions you might have in place. Cisco firewalls, as you might expect, integrate seamlessly with other Cisco solutions, but can falter when trying to integrate with third-party solutions. On the other hand, thanks to its open-source nature, pfSense can be configured to integrate very broadly.

By considering these features when choosing your firewall software, you can ensure that you select a solution that meets the specific needs of your business, provides comprehensive protection and offers room for growth and adaptation as your business evolves.

Benefits of working with firewall software

Employing robust firewall software within your network infrastructure brings along a myriad of benefits that contribute to the overall security and efficiency of your business operations, from enhanced network security and data protection to reduced downtime and regulatory compliance.

Enhanced network security

Perhaps the most fundamental advantage of using firewall software is the enhanced network security it provides. Firewall software acts as the first line of defense against potential threats, including hackers, viruses, and other cyberattacks.

By monitoring and controlling incoming and outgoing network traffic based on predetermined security rules, firewall software ensures that only safe connections are established, thus protecting your network.

Data protection

With the increasing incidence of data breaches and cyber theft, data protection is more crucial than ever. Firewall software plays a pivotal role in safeguarding sensitive data from being accessed or stolen by unauthorized users.

By blocking unauthorized access, it ensures the safety of important information and reduces the risk of data breaches.

Traffic management

Firewall software is not only about protection but also about managing and optimizing the network traffic. Features like bandwidth management can be leveraged to allocate network resources effectively and ensure the smooth functioning of your online operations.

Real-time security updates

With the constantly evolving threat landscape, maintaining up-to-date security measures is vital. Firewall software frequently receives real-time security updates, which help to protect your network against the latest threats. This ensures that your network remains secure against even the most recent forms of cyberattacks.

Reduced downtime

Downtime can be a significant issue for any business, leading to financial losses and damage to reputation. By proactively identifying and preventing potential threats, firewall software can significantly reduce the risk of system outages, leading to increased uptime and reliability.

Scalability

As your business grows, so does the complexity and the scope of your network. Scalable firewall software grows with your business, adjusting to the increased demands and providing consistent protection despite the expanding network size. This makes it a cost-effective solution that can support your business in the long term.

Regulatory compliance

Many industries have regulations in place requiring businesses to protect sensitive data. Firewall software helps meet these regulatory requirements by providing robust security measures that prevent data breaches and protect client and customer information.

Incorporating firewall software into your network infrastructure is a critical step towards securing your business in an increasingly digital world. The benefits it offers are invaluable, providing not just enhanced protection, but also efficiency and adaptability that can significantly contribute to your business’s success.

How to choose the best firewall software for your business

Choosing the best firewall software for your business involves a careful examination of your specific needs and security requirements. 

  • Size and security level: The size and nature of your business, the sensitivity of your data, and the extent of your network operations are crucial factors that determine what kind of firewall software will be the most beneficial.
  • Comprehensive features: Moreover, you should consider firewall solutions that offer a comprehensive suite of security features, such as VPN services, antivirus protection, and advanced threat detection capabilities.
  • Scalability: The scalability of a firewall software solution is important, particularly for growing businesses. Opt for software that can seamlessly adapt to the expanding needs of your network, providing reliable protection irrespective of your business size.
  • Interface: Unless you have a robust, well-trained IT department, the interface of your chosen software will need to be user-friendly and easily manageable, even for those with minimal technical expertise.
  • Cloud-based management: Features that allow for remote configuration and monitoring are highly beneficial in the current era of remote work. These features offer the flexibility of managing your network’s security from any location, improving overall efficiency.
  • Integration: Your chosen software should integrate smoothly with your existing security infrastructure to create a comprehensive, effective security system.
  • Support: Solid customer support from the vendor is also crucial to navigating any issues that may arise during setup or throughout the software’s lifespan.

Choosing firewall software is an investment in your business’s security, so take the time to evaluate each option thoroughly.

Frequently Asked Questions (FAQs)

Who should use firewall software?

Any individual, business, or organization that uses a network or the internet should consider using firewall software. Whether you’re a small business owner, a large corporation, or a home user, a firewall can provide essential protection against unauthorized access and various cyber threats.

Where are firewalls located on a network?

Firewalls are typically located at the edge of a network, serving as a barrier between a trusted internal network and an untrusted external network, such as the internet. They can also be positioned between different parts of an organization’s networks to control access.

Are there any downsides to using a firewall?

While firewalls are essential for network security, they can occasionally block legitimate traffic if the security settings are too restrictive. Additionally, managing and maintaining a firewall can require technical expertise. However, the benefits of using a firewall far outweigh these potential challenges.

How often should a firewall be updated?

Firewall software should be updated regularly to ensure it can protect against the latest threats. Many firewall providers release updates regularly and many firewalls are set to update automatically. However, it’s a good idea to check for updates manually periodically to ensure your firewall is up-to-date.

What is firewall software’s role in regulatory compliance?

For many businesses, especially those in regulated industries like healthcare or finance, firewall software plays a critical role in meeting compliance requirements. Regulations like the Health Insurance Portability and Accountability Act (HIPAA) or the General Data Protection Regulation (GDPR) require robust data protection measures, which includes network security provided by a firewall.

Can firewall software protect against all cyber threats?

While firewall software provides a strong layer of protection, it’s not a panacea for all cyber threats. Some sophisticated threats, like targeted phishing attacks or insider threats, require additional security measures. It’s essential to have a comprehensive security strategy in place that includes firewall software, antivirus software, strong access controls, and user education about safe online practices.

Methodology

To deliver this list, we based our selection on an examination of firewall software features and overall reputation in addition to their ease of use, quality of customer support, and value for money.

This information is available in user reviews as well as official product pages and documentation. Nonetheless, we encourage you to conduct your own research and consider your unique requirements when choosing a firewall software solution.

Bottom line: Choosing the best firewall software for your business

The evolving threat landscape necessitates a robust and reliable firewall solution for both personal use and businesses of all sizes. Based on the products listed, it’s evident that several excellent options exist in the market, each with its own unique strengths and capabilities.

Choosing the best firewall software ultimately depends on your requirements, the nature of the network environment, and the budget at hand. It’s essential to consider each product’s features, pros, and cons, and align them with your individual or business needs.

The chosen solution should provide comprehensive protection, be user-friendly, and ideally offer scalability for future growth. Whether it’s for personal use or to protect a multilayered enterprise network, there’s a firewall solution out there that fits the bill.

Also see

Firewalls come in all shapes and sizes. Here’s a look at eight different types of firewalls.

We also did a review of the best firewalls for small and medium-sized businesses.

And once you’ve selected your firewall, make sure you define and implement a clear, strong firewall policy to back it up—as well as setting robust firewall rules to govern the software.

Source :
https://www.enterprisenetworkingplanet.com/guides/best-firewall-software/

7 Best Firewall Solutions for Enterprises in 2023

BY AMINU ABDULLAHI MAY 26, 2023

Enterprise firewall software is an essential component of network security infrastructure for organizations. These firewalls are designed to provide high availability and scalability to meet the needs of large and complex networks because they can handle high traffic volumes and accommodate the growth of network infrastructure.

By exploring the following top firewall solutions, enterprises can make an informed decision to fortify their network defenses and safeguard critical assets from ever-evolving cyber threats.

Best firewall solutions for enterprises: Comparison chart

Best for DLP capabilityURL filteringReportingIntegration with third party solutionDNS filteringStarting price
Palo Alto NetworksOverallAvailable on request
Check Point QuantumConnected devicesAvailable on request
Fortinet FortiGateFlexibility and scalabilityAvailable on request
Juniper NetworksLogging and reporting capabilityAvailable on request
Cisco Secure FirewallCentralized managementAvailable on request
ZscalerBusinesses with cloud network infrastructure$72 per user per year
pfSenseOpen source$0.01 per hour

Jump to:

Palo Alto Networks icon

Palo Alto Networks

Best overall enterprise firewall

Palo Alto is a leading network security provider of advanced firewall solutions and a wide range of network security services.

The company offers various firewall solutions for various enterprise use cases, including cloud next generation firewalls, virtual machine series for public and private clouds, container series for Kubernetes and container engines like Docker, and its PA-series appliances designed for data centers, network edge, service providers, remote branches and retail locations, and harsh industrial sites.

These firewalls provide enhanced visibility, control, and threat prevention capabilities to protect networks from various cyber threats, including malware, viruses, intrusions, and advanced persistent threats (APTs).

Pricing

Palo Alto doesn’t advertise its product pricing on its website. Our research found that the Palo Alto PA-series price range from $2,900 to $200,000 (more or less). To get the actual rates for your enterprise, contact the company’s sales team for custom quotes.

Standout features

  • Advanced threat prevention.
  • Advanced URL filtering.
  • Domain name service (DNS) security.
  • Medical IoT security.
  • Enterprise data loss prevention (DLP).
  • Up to 245 million IPv4 OR IPv6 sessions.

Pros

  • Provides visibility across IoT and other connected devices.
  • Provides visibility across ​​physical, virtualized, containerized and cloud environments.
  • Offers a variety of products for different business sizes, from small businesses to large enterprises.
  • Easy-to-navigate dashboard and management console.

Cons

  • Complex initial setup.
  • Some users reported that the Palo Alto license is pricey.
Check Point icon

Check Point Quantum

Best for connected devices

Check Point is an Israeli multinational company that develops and sells software and hardware products related to network, endpoint, cloud, and data security.

Check Point Quantum is designed to protect against advanced cyber threats, targeting Gen V cyber attacks. This solution encompasses various components to safeguard networks, cloud environments, data centers, IoT devices, and remote users.

Check Point’s SandBlast technology employs advanced threat intelligence, sandboxing, and real-time threat emulation to detect and prevent sophisticated attacks, including zero-day exploits, ransomware, and advanced persistent threats.

Pricing

Check Point does not publicly post pricing information on its website. Data from resellers shows that Check Point products can range from around $62 for a basic solution to over $50,000 for an enterprise-level solution. Contact the Check Point sales team for your actual quotes.

Standout features

  • URL filtering.
  • DLP.
  • Full active-active redundancy.
  • Zero-trust protection for IoT devices.
  • Check Point Quantum protects against GenV attacks.
  • Advanced threat protection.

Pros

  • 24/7 customer service and support.
  • Easy to setup and use.
  • Management platform with automation features.
  • Sandblast protection for testing malware.

Cons

  • Users reported that the Check Point firewall is expensive.
  • Documentation can be improved.
Fortinet icon

Fortinet FortiGate

Best for flexibility and scalability

Fortinet offers various firewall products for different organization sizes, from home offices to large enterprises.

The FortiGate 7000 series (FG-7121F, FG-7081F, FG-7081F-2, FIM-7921F, FIM-7941F, and FPM-7620F) is an enterprise firewall product that provides high-performance network security. It is designed for organizations with high network traffic volumes and that have to manage large network infrastructures.

This firewall series is powered by a Security Processing Unit (SPU) of up to 520Gbps and also includes the latest NP7 (Network Processor 7) and CP9 (Content Processor 9).

Pricing

Fortinet’s FortiGate firewall tool pricing is available upon request. Pricing will depend on various factors, including the size of the network, the number of users, and the types of security features needed. Contact a Fortinet representative for pricing and product information.

Standout features

  • Protects IT, IIoT, and OT devices against vulnerability and device-based attack tactics.
  • FortiGate 7000F series provides NGFW, segmentation, secure SD-WAN, and mobile security for 4G, 5G, and IoT.
  • Offers various types of firewalls, including container firewalls, virtual firewalls and hardware firewall appliances.
  • Zero Touch Integration with Fortinet’s Security Fabric Single Pane of Glass Management.

Pros

  • Integrations with over 500 third-party services.
  • AI-powered capabilities.
  • Users reported that the tool is user-friendly.

Cons

  • Support can be improved.
  • Its reporting feature can be improved.
Juniper Networks icon

Juniper Networks

Best for logging and reporting capability

Juniper Networks’ firewall helps enterprises protect their network edge, data center, and cloud applications.

The company is also known for its Junos operating system (OS), a scalable network OS that powers Juniper Networks devices. Junos provides advanced routing, switching, and security capabilities and allows for seamless integration with third-party software and applications.

Juniper Networks vSRX virtual firewall provides enhanced security for Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, IBM Cloud, and Oracle Cloud environments, while its cSRX Container Firewall offers advanced security services to secure applications running in containers and microservices. The company’s SRX firewalls series is designed for various organization sizes, from small to large enterprises.

Pricing

Juniper Network pricing is available on request. However, they offer different license methods, including Pay-As-You-Go (PAYG) and Bring-Your-Own-License (BYOL) options for public clouds. Contact the company’s sales team for custom quotes.

Standout features

  • Juniper Network has various types of firewalls, including container firewalls, virtual firewalls and hardware firewall appliances.
  • Public cloud workload protection, including AWS, Microsoft Azure, and Google Cloud Platform.
  • Logging and reporting capability.
  • Supports VMware ESXi, NSX, and KVM (Centos, Ubuntu).

Pros

  • Advanced threat prevention capability.
  • Deployable on-premises and cloud environments.

Cons

  • Support can be improved.
  • Users report that some Juniper Networks firewall products are expensive.
Cisco icon

Cisco Secure Firewall

Best for centralized management

Cisco Secure Firewall combines firewall capabilities with advanced security features to protect networks from various threats, including unauthorized access, malware, and data breaches.

Cisco Secure Firewall integrates with Cisco Talos, a threat intelligence research team. This collaboration enables the firewall to receive real-time threat intelligence updates, enhancing its ability to identify and block emerging threats.

Cisco Secure Firewall can be centrally managed through Cisco Firepower Management Center (FMC). This management console provides a unified interface for configuration, monitoring, and reporting, simplifying the administration of multiple firewalls across the network.

Pricing

Contact Cisco’s sales team for custom quotes.

Standout features

  • IPS to protect against known threats.
  • Web filtering.
  • Network segmentation.
  • Centralized management.

Pros

  • Provides comprehensive visibility and control.
  • Efficient support team.
  • Highly scalable tool.

Cons

  • Support can be improved.
  • Complex initial setup.
Zscaler icon

Zscaler

Best for businesses with cloud network infrastructure

The Zscaler firewall provides cloud-based security for web and non-web traffic for all users and devices. Zscaler inspects all user traffic, including SSL encrypted traffic, with elastically scaling services to handle high volumes of long-lived connections.

One of the key advantages of Zscaler’s cloud-based approach is that it eliminates the need for on-premises hardware or software installations. Instead, organizations can leverage Zscaler’s infrastructure and services by redirecting their internet traffic to the Zscaler cloud. This makes scaling and managing security easier across distributed networks and remote users.

Pricing

Zscaler doesn’t advertise its rates on its website. However, data from resellers shows that its pricing starts from about $72 per user per year. For your actual rate, contact the Zscaler sales team for quotes.

Standout features

  • Centralized policy management.
  • Fully-integrated security services.
  • Real-time granular control, logging, and visibility.
  • User-aware and app-aware threat protection.
  • Adaptive IPS security and control.
  • File transfer protocol (FTP) control and network address translation (NAT) support.

Pros

  • Easy to use and manage.
  • AI-powered cyberthreat and data protection services.
  • Always-on cloud intrusion prevention system (IPS).
  • AI-powered phishing and C2 detection.

Cons

  • Complex initial setup.
  • Documentation can be improved.
pfSense icon

pfSense

Best open-source firewall

pfSense is an open-source firewall and routing platform based on FreeBSD, an open-source Unix-like OS. It is designed to provide advanced networking and security features for small and large networks.

pfSense can be deployed as a physical appliance or as a virtual machine. pfSense offers many capabilities, including firewalling, VPN connectivity, traffic shaping, load balancing, DNS and DHCP services, and more.

Pricing

For pfSense cloud:

  • pfSense on AWS: Pricing starts from $0.01 per hour to $0.40 per hour.
  • pfSense on Azure: Pricing starts from $0.08 per hour to $0.24 per hour.

For pfSense software:

  • pfSense CE: Open source version available to download for free.
  • pfSense+ Home or Lab: Available at no cost for evaluation purposes only.
  • pfSense+ W/TAC LITE: Currently available at no charge, but the vendor may increase the rate to $129 per year in the future. 
  • pfSense+ W/TAC PRO: $399 per year.
  • pfSense+ W/TAC ENT: $799 per year.

pfSense offers three hardware appliances tailored to the needs of large enterprises.

  • Netgate 8200: Cost $1,395. It has 18.55 Gbps IPERF3 and 5.1 Gbps IMIX traffic speed.
  • Netgate 1537: Cost $2,199. It has 18.62 Gbps(10k ACLs) IPERF3 and 10.24 Gbps (10k ACLs) IMIX traffic speed.
  • Netgate 1541: Cost $2,899. It has 18.64 Gbps(10k ACLs) IPERF3 and 12.30 Gbps(10k ACLs) IMIX traffic speed.

Standout features

  • NAT mapping (inbound/outbound).
  • Captive portal guest network.
  • Stateful packet inspection (SPI).

Pros

  • Free open-source version.
  • Community support.
  • Anti-spoofing capability.

Cons

  • Steep learning curve for administrators with limited experience.
  • GUI is old-fashioned and could be simplified.

Key features of enterprise firewall software

There’s a wide variety of capabilities that enterprise firewall software can provide, but some of the key features to look for include packet filtering, stateful inspection, application awareness, logging and reporting capabilities, and integration with your existing security ecosystem.

Packet filtering

Firewall software examines incoming and outgoing network packets based on predefined rules and policies. It filters packets based on criteria such as source/destination IP addresses, ports, protocols, and packet attributes. This feature enables the firewall to block or allow network traffic based on the configured rules.

Stateful inspection

Enterprise firewalls employ stateful inspection to monitor network connections’ state and analyze traffic flow context. By maintaining information about the state of each connection, the firewall can make more informed decisions about which packets to allow or block.

Application awareness 

Modern firewall software often includes application awareness capabilities. It can identify specific applications or protocols within network traffic, allowing organizations to enforce granular policies based on the application or service used. This feature is handy for managing and securing web applications and controlling the use of specific services or applications.

Logging and reporting

Firewall software logs network events, including connection attempts, rule matches, and other security-related activities. Detailed logging enables organizations to analyze and investigate security incidents, track network usage, and ensure compliance with regulatory requirements. Reporting capabilities help generate comprehensive reports for auditing, security analysis, and compliance purposes.

Integration with the security ecosystem

Firewall software is typically part of a broader security ecosystem within an organization. Integration with other security tools and technologies, such as antivirus software, threat intelligence platforms, Security Information and Event Management (SIEM) systems, and network access control (NAC) solutions, allows for a more comprehensive and coordinated approach to network security.

Benefits of working with enterprise firewalls

Key advantages of enterprise firewall solutions include enhanced network security, threat mitigation, and access control, as well as traffic analytics data.

  • Network security: Firewalls act as a protective barrier against external threats such as unauthorized access attempts, malware, and other malicious activity. Enforcing access control policies and modifying network traffic helps prevent unauthorized access and protect critical data.
  • Threat mitigation: By combining intrusion prevention techniques, deep packet monitoring, and threat intelligence, a firewall can detect and block suspicious traffic, reducing the risk there that the network will be corrupted and damaged so
  • Access control: Firewall software allows administrators to restrict or allow access to network resources, applications, and services based on specific user roles, departments, or needs. This ensures that only authorized people or systems can access the screen and its accessories.
  • Traffic data and analytics: In addition to protecting your network, firewalls can also provide granular information about traffic and activity passing through your network, as well as its overall performance.

How do I choose the best enterprise firewall solution for my business?

When choosing the best enterprise firewall software for your business, consider the following factors.

  • Security: Assess your organization’s specific security needs and requirements.
  • Features: Evaluate the features and capabilities of firewall solutions, such as packet filtering, application awareness, intrusion prevention, VPN support, centralized management, and scalability. Consider the vendor’s reputation, expertise, and support services.
  • Compatibility: Ensure compatibility with your existing network infrastructure and other security tools.
  • Hands-on tests: Conduct a thorough evaluation of different firewall solutions through demos, trials, or proofs of concept to assess their performance, ease of use, and effectiveness in meeting your organization’s security goals.
  • Total cost of ownership (TCO): Consider the cost, licensing models, and ongoing support and maintenance requirements.

By considering these factors, you can make an informed decision and select the best enterprise firewall software that aligns with your business needs and provides robust network security.

Frequently Asked Questions (FAQ)

Is an enterprise firewall different from a normal firewall?

Although they share many characteristics, an enterprise firewall is not the same as a consumer-grade firewall. Enterprise firewalls are designed to meet large organizations’ security needs and network infrastructure challenges. They are robust, scalable, and can handle high network traffic volumes and sophisticated threats, compared to generic firewalls for home or small office environments.

What is the strongest type of firewall?

A firewall’s strength depends on various factors, and no universally dependable firewall exists. A firewall’s effectiveness depends on its materials, configuration, and how well it fits into the organization’s security needs. 

That said, next-generation firewalls (NGFWs) provide improved security capabilities and are often considered the ideal firewall solution in today’s enterprise. NGFWs combine traditional firewall features with additional functionality such as application awareness, intrusion prevention, deep packet monitoring, and user-based policies. They provide advanced protection against modern threats with greater visibility and control over network traffic.

How do you set up an enterprise firewall?

Setting up an enterprise firewall involves several steps:

  1. Determine your network topology.
  2. Define security policies.
  3. Plan firewall placement.
  4. Configure firewall rules.
  5. Implement VPN and remote access.
  6. Test and monitor firewall performance.
  7. Perform regular updates and maintenance.

We recommend engaging network security experts or reviewing vendor documentation and support materials for specific guidance in installing and configuring your enterprise firewall.

Methodology

The firewall solutions mentioned in this guide were selected based on extensive research and industry analysis. Factors such as industry reputation, customer reviews, infrastructure, and customer support were considered.

We also assessed the features and capabilities of the firewall solutions, including packet filtering, application awareness, intrusion prevention, DLP, centralized management, scalability, and integration with other security tools.

Also see

If you’re not sure one of the firewalls included here is right for your business, we also determined the best firewalls for SMBs, as well as the best software-based firewalls.

And once your firewall is in place, don’t neglect its maintenance. Here are the best firewall audit tools to keep an eye on its performance.

Source :
https://www.enterprisenetworkingplanet.com/security/enterprise-firewalls/