Sonicwall How can I setup CFS policies with LDAP and SSO to restrict Internet access on CFS?

02/20/2024

Description

This article explains about how to integrate Content Filtering Service with LDAP (With Single Sign On) by using SonicOS 7.0.1 or older.

Restricted user group on the active directory is imported to SonicWall and give restricted web access to those users in that group.

Where in the Full Access User group has full access or partial access to websites.

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  1. Enable  Content Filtering Service  from Policy | Security Services | Content FilterImage
  2. Navigate to Profile Objects| Content Filter and access the Profile Objects tab. Create the new Content Filter Profile and Allow/Block for each category according with your need.

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  3. Make sure to Enable HTTPS content Filtering. This option is disabled by default.Image

    4. Create another Content Filter Profile as Restricted Access CFS Policy for Restricted User Group.Click on Add, Add a Policy for Restricted Group with most of the categories enabled (Depends on what should be Blocked) 

    5. Creating a Full Access CFS Policy for Full Access User Group.Add second Policy for the Full Access Group with certain category enabled or all categories enabled (Depends on what should be allowed).



 Configuring LDAP on SonicWall

For more information about how to enable LDAP on Sonicwall, please reach below link.

https://www.sonicwall.com/support/knowledge-base/how-to-integrate-ldap-active-directory-user-authentication/170707170351983/
  1. Navigate to Users | Settings pagein the Authentication method for login drop-down list, select LDAP + Local Users and click Configure.                     Image
  2. On the Settings tab of the LDAP Configuration window, configure the following fields. 

    Name or IP address: IP address of the LDAP serverPort Number: 389 (Default LDAP Port)Server timeout (seconds): 10 Seconds (Default)Overall operation timeout (minutes): 5(Default)Select Give login name/location in tree
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  3. On the Login/Bind, Give login name/loction in three. Set the admin user and password to access on your LDAP server. 
  4. On the Schema tab, configure the following fields: LDAP Schema:Microsoft Active Directory.
  5. On the Directory tab, configure the following fields.
    • Primary domain:The user domain used by your LDAP implementation.
    • User tree for login to server:The location of where the tree is that the user specified in the settings tab.
    • Click Auto-configure. (This will populate the Trees containing users and Trees containing user groups fields by scanning through the directories in search of all trees that contain user objects.)

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  6. On the LDAP Test tab, Test LDAP connectivity to make sure that the communication is successful.

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Importing Groups from LDAP to the SonicWall unit

  1. Navigate to Users | Local Groups.
  2. Click Import from LDAP  

  3. Click  Configure for the Group that is imported from LDAP.
  4. Go to CFS Policy tab , Select the appropriate CFS Policy from the drop down and Click OK.

Configuring Single Sign-On Method on SonicWall 

For more information about how to enable SSO Agent and Enable SSO on Sonicwall, please reach below link.

https://www.sonicwall.com/support/knowledge-base/how-can-i-install-single-sign-on-sso-software-and-configure-the-sso-feature/170505740046553/
  1. Navigate to Users | Settings.
  2. In the Single-sign-on method , select SonicWall SSO Agent and Configure
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  3. Click Configure button. The SSO configuration page is displayed.
  4. Under the Settings tab, Click Add button to add the IP address of the work station that has SSO agent running. 
    • Click on the ADD button: settings window is displayed
    • In the Host Name or IP Address field, enter the name or IP Address of the workstation on which SonicWall SSO Agent is installed
    • In Port Number, enter the port number of the workstation on which SonicWall SSO Agent is installed. The default port is 2258
    • In the Shared Key field, enter the shared key that you created or generated in the SonicWall SSO Agent. 
      The shared key must match exactly. Re-enter the shared key in the Confirm Shared Key field.
      Click Apply.
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  5. Once the SSO Agent is successfully added, under the Authentication Agent Settings a green light is shown for status.
  6. Click Test tab. The Test Authentication Agent Settings page displays.
  7. Select the Check agent connectivity radio button then click the Test button. This will test communication with the authentication agent. If the SonicWall security appliance can connect to the agent, you will see the message Agent is ready.

  8. Select the Check user radio button, enter the IP address of a workstation in the Workstation IP address field, then click Test. This will test if the agent is property configured to identify the user logged into a workstation.

     NOTE: Performing tests on this page applies any changes that have been made.
     TIP: If you receive the messages Agent is not responding or Configuration error, check your settings and perform these tests again.
  9. When you are finished, click OK


Enabling CFS for the LAN Zone and applying Imported LDAP Group

 CAUTION: It is not recommended to do this change on a Production Environment because this changes are instant and can affect all the computers on the LAN. So it is best to schedule a downtime before proceeding further.

  1. Navigate to Network | Zones, click Configure Button for LAN Zone.
  2. Check the box Enforce Content Filtering Service, select the Default CFS Policy from the drop down.
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How to TEST

  • Log out from the windows domain computer and log in back with a user from either the full access or restricted access groups and check whether the policy is getting enforced correctly for the user.

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Source :
https://www.sonicwall.com/support/knowledge-base/how-can-i-setup-cfs-policies-with-ldap-and-sso-to-restrict-internet-access-on-cfs/170505721991619/

Windows 11 KB5034765 won’t install, taskbar issues, and explorer.exe crashes

By Mayank Parmar -February 19, 2024

You’re not alone if you have issues with the Windows 11 KB5034765. February 2024 security update for Windows 11 causes File Explorer to crash when rebooting the system, and some have found it’s causing the taskbar to disappear. Additionally, many users are having problems installing the Windows 11 February 2024 update.

Microsoft sources have confirmed to Windows Latest that the company is aware of an issue that causes the taskbar to crash or disappear briefly after installing KB5034765. I’m told the company has already rolled out a fix. This means some of you should be able to see the taskbar again after reinstalling the patch (remove and install it again).

But that’s not all. The February 2024 update has other problems, too. In our tests, we observed that the Windows 11 KB5034765 update repeatedly fails to install with 0x800f0922, 0x800f0982, and 0x80070002.

Multiple users told me that when they tried to install the security patch, everything seemed fine at first. The update downloads and asks for a restart. But during the installation, Windows Update stopped and confirmed there was a problem. It tries a few more times and then goes back to the desktop without updating.

KB5034765 is not installing, but there’s a fix

Windows 11 KB5034765 won't install
Windows 11 January 2024 Update fails with 0x80070002 | Image Courtesy: WindowsLatest.com

Our device also attempted the “rollback” after successfully downloading the February 2024 cumulative update, but the process was stuck on the following screen for ten minutes:

  • Something didn’t go as planned. No need to worry—undoing changes. Please keep your computer on.

I tried tried a few things to fix it. For example, I removed programs that didn’t come with Windows, cleared the Windows Update cache and used the Windows Update troubleshooter. None of these solutions have worked.

However, there’s some good news. It looks like we can successfully install KB5034765 by deleting a hidden folder named $WinREAgent. There are multiple ways to locate and delete this folder from Windows 11 installation, and you choose your preferred one:

  • Method 1: Run Disk Cleanup as an administrator, select the system drive, and check the boxes for “Temporary files” and other relevant options. Finally, click “OK” to remove the system files, including Windows Update files. This will delete unnecessary files within $WinREAgent.
  • Method 2: Open File Explorer and open the system drive, but make sure you’ve turned on view hidden items from folder settings. Locate $WinREAgent and remove it from the system.
  • Method 3: Open Command Prompt as Administrator, and run the following command: rmdir /S /Q C:\$WinREAgent
Windows 11 0x800f0922 0x800f0982 and 0x80070002

Windows Update causes File Explorer to crash on reboot

Some PC owners are also running into another problem that causes the File Explorer to crash when rebooting or shutting down the system.

This issue was previously observed in Windows 11’s January 2024 optional update, and it seems to have slipped into the mandatory security patch.

The error message indicates an application error with explorer.exe, mentioning a specific memory address and stating, “The memory could not be written”.

“The instruction at 0x00007FFB20563ACa referenced memory at 0x0000000000000024. The memory could not be written. Click on OK to terminate the program,” the error message titled “explorer.exe – Application Error” reads.

KB5034765 crashes explorer
explorer.exe crashes with a referenced memory error when rebooting

This issue seems to persist regardless of various troubleshooting efforts. Users have tried numerous fixes, including running the System File Checker tool (sfc /scannow), testing their RAM with Windows’ built-in tool and memtest86+, and even performing a clean installation of the latest Windows 11 version.

Despite these efforts, the error remains.

Interestingly, a common factor among affected users is the presence of a controller accessory, such as an Xbox 360 controller for Windows, connected to the PC. This connection has been observed, but it’s unclear if it directly contributes to the problem.

Microsoft’s release notes for the KB5034765 update mentioned a fix for an issue where explorer.exe could stop responding when a PC with a controller accessory attached is restarted or shut down.

However, despite this so-called official fix, users report that the problem still occurs, and it’s not possible to manually fix it.

Windows 11 taskbar crashes or disappears after the patch

As mentioned at the outset, the Windows 11 KB5034765 update causes the taskbar to disappear or crash when you reboot or turn on the device.

KB5034765 taskbar disappears
Taskbar is missing/disappeared in Windows 11 virtual machine after new update | Image Courtesy: WindowsLatest.com

According to my sources, Microsoft has already patched the issue via server-side update, but if your taskbar or quick settings like Wi-Fi still disappear, try the following steps:

  1. Open Settings, go to the Windows Update section and click Update History. On the Windows Update history page, click Uninstall updates, locate KB5034765 and click Uninstall.
  2. Confirm your decision, click Uninstall again, and reboot the system.
  3. Go to Settings > Windows Update and check for updates to reinstall the security patch.

The above steps are unnecessary, as the server-side update will automatically apply to your device.

About The Author

Mayank Parmar

Mayank Parmar is Windows Latest’s owner, Editor-in-Chief and entrepreneur. Mayank has been in tech journalism for over seven years and has written on various topics, but he is mostly known for his well-researched work on Microsoft’s Windows. His articles and research works have been referred to by CNN, Business Insiders, Forbes, Fortune, CBS Interactive, Microsoft and many others over the years.

Source :
https://www.windowslatest.com/2024/02/19/windows-11-kb5034765-wont-install-and-causes-other-issues-but-theres-a-fix/

Part 10: See How Customers Are Unlocking the Power of Hybrid Cloud with VMware Cloud on AWS 

Sonali Desai
February 7, 2024

Trying to figure out how to start your hybrid cloud journey and looking for some real-world customer examples to see how customers have used VMware Cloud on AWS for different use cases and how they have seen significant positive impact in terms of cost, speed and uptime of the environment after moving to VMware Cloud on AWS, then you are at the right place. In this blog series (Part 1Part 2Part 3Part 4Part 5Part 6Part 7Part 8 and Part 9), you will find a lot of different customer stories across different geographies and different industries who have been using VMware Cloud on AWS over the past few years.

And now, we are back with another set of latest customer stories in Part 10 of this blog series. But before we dive into it, let’s look at the latest IDC Business Value Snapshot results with you.

Hot off the Press!!! 2024 IDC Business Value Snapshot: VMware Cloud on AWS Outshines On-Premises, Unleashing Superior Agility, Performance, and Business Results

IDC interviewed some of the existing VMware Cloud on AWS customers. And they found out that VMware Cloud on AWS delivers superior agility and performance, better cost and staff efficiencies and improved business results as compared to the traditional on-premises environments and faster and efficient migration as compared to other traditional public cloud options. So don’t forget to check out the 2024 IDC Business Value Snapshot.

Now, let’s dive into some of the recent customer stories and understand what they have to say about their experiences of using VMware Cloud on AWS:

1. NEC Corporation Performs Accelerated, Seamless Migration to the Cloud

NEC Corporation, a provider of diverse solutions ranging from social infrastructure to public and private enterprises to space development in Japan, had “Digital Transformation within the company” as one of the top initiatives on their agenda and for that, they were seeking for a fast, affordable, and secure transition to cloud. To implement a large-scale move to the cloud rapidly and smoothly—at low cost—NEC chose VMware Cloud on AWS mainly because this service fulfilled their 2 key requirements: minimal impact of cloud migration on end users and reduced time and costs of migration.

After carefully considering how to safely carry out the cloud migration in a cost-effective and speedy manner, we decided that VMware Cloud on AWS was the best choice.”​ Hiroshi Kodama, Corporate Executive Vice President, CIO and CISO, NEC Corporation​

In only 70 days, NEC completed the migration of 301 systems and 424 virtual machines to VMware Cloud on AWS. And after moving to VMware Cloud on AWS, they were able to cut migration costs by 91% and reduced their operational expenses by 19% over the previous on-premises infrastructure.

Check out the case study and video to learn more about their experiences.

2. Loyalty NZ Disrupts Data-Driven Loyalty Programs with VMware Cloud on AWS

With around 2.8 million members, Loyalty NZ runs Flybuys, the most extensive loyalty program in New Zealand. They have significant amount of valuable customer insights data that their partners rely on. And they realized that they should move from traditional infrastructure model to hybrid cloud model that would allow them to better utilize this data and provide better customer engagement and personalized customer experiences. Loyalty NZ wanted to exit its physical data centers and adopted VMware Cloud on AWS as the solution to complete this transition. They migrated their physical data centers to VMware Cloud on AWS in three phases in just over three months, right on schedule.

And here is what they have to say about their experience of using VMware Cloud on AWS:

“We’ve gone through two holiday periods, and we’ve had a total of zero severity one incidents. Queries that previously ran in hours, now take minutes. And at important retail dates, we’ve been able to ramp up our capacity to 800percent.” says Brian Ferris, CTO, Loyalty NZ.

“This was a complex migration made simple. It was on time, on budget, on scope, minimal business disruption and delivered all the value that it was meant to” says Jeremy Anderson, acting CTO, Loyalty NZ.

Read the story to learn more.

3. POSCO DX Expands Business with VMware Horizon VDI on VMware Cloud on AWS

Posco DX specializes in deploying industrial robots in high-risk, high-intensity industrial environments to enhance worker safety and streamline logistics management. With the new goal of discovering future businesses in smart logistics, automation, and industrial robots space, POSCO DX wanted to move from its previous ad-hoc, revenue-based system integration to a subscription-based business model. Additionally, POSCO DX recognized that it was necessary to create a next-gen work environment for the distributed workforce to increase employee productivity. Also, security was their prime concern. POSCO DX required seamless access from any device that can easily maneuver between private and public spaces while maintaining a high level of security and operational efficiency.

In order to address these business needs, Posco DX deployed a full-stack VDI system offered by VMware Horizon running on VMware Cloud on AWS, that provides hardened security. VMware Cloud on AWS offered strong Zero Trust security, which enhanced mobile security and behavior-based endpoint response with micro-segmentation using distributed firewalls and information leakage monitoring. VMware Cloud on AWS provided them fast migration and bi-directional portability of workloads without demanding any application refactoring or changes.

With the newly introduced VMware VDI solution, we have even achieved a business transformation based on a Zero Trust security framework.” Seok Bae Yoon, Project Manager, IT Infrastructure Group, TSS Section, POSCO DX

After migrating VDI workloads to VMware Cloud on AWS, POSCO DX experienced improved performance for applications including video conference and collaboration tools. And automated operations including VDI lifecycle management and user inquiry response resulted in cost reduction. Also, POSCO DX improved energy efficiency to reduce carbon emissions, and the company achieved improved corporate governance via enhanced security.

Check out this case study to learn more.

4. The Royal Orthopedic Hospital Pioneers Move to the Cloud with VMware Cloud on AWS

NHS- The Royal Orthopedic Hospital is one of the largest musculoskeletal and orthopedic hospitals in Europe. The hospital wanted to deliver quality healthcare to its patients while reducing operating costs, minimizing the healthcare system’s carbon footprint, and giving clinicians better access to the high-performing IT systems they need to provide quality healthcare.

The Royal Orthopedic Hospital used VMware Cloud on AWS to deliver patient care with highly available services at a lower cost, enabling the hospital trust to meet sustainability goals, scale hybrid workforce, and optimize IT spending. The hospital seamlessly migrated critical workloads such as medical systems, patient data, the radiology solution, and administrative functions, including the letter dictation application and appointment management and patient check-in systems within few days.

We’ve had a great experience with VMware, so implementing VMware Cloud on AWS was the natural choice.” Liam Maiden, IT Program Manager, The Royal Orthopedic Hospital

By moving to VMware Cloud on AWS, The Royal Orthopedic Hospital has embraced a new era of efficiency and scalability, giving clinicians reliable access to tools that help them deliver outstanding patient care. Administrative staff can also work more efficiently from anywhere, promoting greater employee wellbeing.

Read this case study to learn more.

5. iGA BahraiEmbraces Hybrid Cloud with VMware Cloud on AWS and VMware Cloud on AWS Outposts to Transform Government Services

iGA Bahrain is the umbrella for all Bahrain public sector entities. iGA governs and facilitates services within the IT sector, such as proposing public policies, suitable legislation, and decisions for the implementation of the eGovernment programs, as well as necessary IT and data programs.

iGA had 75% of its workloads in the public cloud since around 2017, and the remaining 25% of sensitive and critical workloads were held on-premises with a separate on-premises facility for disaster recovery. There was little coordination between the cloud and on-premises workloads, which led to increased complexity, especially when workloads needed to be moved between the two. This setup also required significant resources to manage and maintain and iGA needed more agility to upscale capacity or offer new services and solutions to government departments. The disaster recovery setup also presented a risk as iGA was using a manual solution that required a minimum of six hours to start up, which in the event of a disaster could lead to loss of data and services to end users.

So, iGA was looking for secure, flexible, efficient, and agile solution that would offer secure cloud services, including sovereign cloud and DR as a Service. iGA opted to deploy VMware Cloud on AWS Outposts to give a completely managed sovereign cloud solution for its on-premises workloads. With VMware Cloud on AWS Outposts, iGA has achieved a cloud-like experience on-premises, providing its customers with a secure sovereign cloud experience. And, due to consistent infrastructure and operations across the hybrid cloud environment, they stored less sensitive data on VMware Cloud on AWS Bahrain region. For DRaaS solution, iGA used VMware Cloud Disaster Recovery on VMware Cloud on AWS to protect its data and applications in the most efficient way possible which helped iGA to efficiently secure its data and services. This was especially useful for supporting government agency users whose requirements can change suddenly.

“By offering secure, flexible cloud solutions to government agencies and private sector organizations, we can ensure workloads are operating at maximum efficiency and availability. This will help the government to fulfil its mission of helping Bahrain to transform into the finest country in GCC to visit, live, work and conduct business.” Dr. Khalid Ahmed Almutawah, Deputy Chief Executive, Operations and Governance, iGA

Don’t miss this case study and video to learn more.

Customer Panel Sessions:

Apart from the stories mentioned above, there are also some interesting stories that were discussed live directly with the customers at VMware Explore 2023 and AWS re:Invent 2023. So, in case if you missed those sessions, check out the on-demand recordings below:

And last but not the least, here are VMware Cloud on AWS learning resources for you that will help you kickstart your cloud migration journey:

Resources:

Sonali Desai

Sonali Desai is a Group Product Line Marketing Manager for VMware Cloud on AWS at VMware, Inc. Sonali has been working in IT industry for more than 15 years with…

Source :
https://blogs.vmware.com/cloud/2024/02/07/part-10-see-how-customers-are-unlocking-the-power-of-hybrid-cloud-with-vmware-cloud-on-aws/

Part 9: See How Customers Are Protecting Their Workloads In Case of A Disaster with VMware Cloud on AWS

Ruchi Tandon
September 11, 2023

Looking to protect your workloads in the event of a disaster and strengthen disaster recovery? You’re not alone. Here’s how organizations are using VMware Cloud on AWS for their disaster recovery needs. In this blog, I am going to share some of the recent customer stories on disaster and ransomware recovery use case.

But before that, I want to highlight our VMware Cloud on AWS customer panel at VMware Explore Las Vegas 2023. During this panel, our esteemed customers and partners (S&P Global Ratings and Converge Technology Solutions) shared the transformative impact they’ve experienced after migrating workloads to VMware Cloud on AWS within their organizations. It was truly inspiring to witness firsthand the positive changes brought about by this innovative hybrid cloud service. In case you missed attending the live session, don’t worry. Check out this on-demand session and hear it directly from the customers and partners how VMware Cloud on AWS helped them accelerate their cloud transformation initiative.

Also, check out Part 1Part 2Part 3Part 4Part 5Part 6Part 7 and Part 8 of this blog series for more customer stories across various use cases.

Now, let’s check out some the customer stories in Disaster and Ransomware Recovery space.

USE CASE: DISASTER RECOVERY

VanEck

VanEck Streamlines Recovery From Modern Ransomware with VMware

Founded in 1955, VanEck is a global investment manager with offices around the world. Today, VanEck offers active and passive strategies with compelling exposures supported by well-designed investment processes. The firm’s capabilities range from core investment opportunities to more specialized exposures to enhance portfolio diversification.

Before using VMware Ransomware Recovery, VanEck relied on the restore capabilities of an outdated backup solution for ransomware recovery. The approach was scattered and required shifting between products to recover. This process consumed valuable IT resources and made the recovery long and unpredictable.

After implementing VMware Ransomware Recovery, this solution helped VanEck cut costs and save FTE hours to better allocate IT resources. The team at VanEck no longer had to build, secure and manage the Isolated Recovery Environment themselves. Using VMware Ransomware Recovery, the team replaced an error-prone recovery process with streamlined recovery at scale.

Here is what VanEck has to say about their experience of using the product: 

“Previously, recovery was complicated and time-consuming. Now, everything is seamless and orchestrated. I have yet to see a recovery product for ransomware that works as well  as VMware.”

– Alaa Elbanna, Global Director, IT Infrastructure, VanEck

Watch this video to check out VanEck’s success story.

Reily Foods Company

Reily Foods Company Uses VMware Cloud Disaster Recovery to Protect IT Operations at the Southern Foodmaker

Reily Foods Company (Reily Foods) is a 5th-generation, family-owned food and beverage company. Since 1902, they’ve helped to define the food and beverage flavors of the American South. Reily Foods is proud of their New Orleans heritage, which continues to shape the way they make their products and the way they believe in doing business.

Initially, Reily Foods disaster recovery (DR) strategy was to use the New Orleans and Knoxville facilities as DR locations for each other. Reily Foods quickly realized that they didn’t want to keep investing in premium data center hardware that would only be used in a disaster. Add to that the network complexity and capacity needed between sites and momentum started to build for a cloud-based solution. And that’s when Ben Cooper, their Director of Infrastructure & Security, found VMware Cloud Disaster Recovery (VMware Cloud DR).

To diversify Reily Foods ecosystem for resiliency, Cooper looked at several other public cloud providers. “VMware Cloud on AWS seemed to be a better fit.” After that the whole disaster recovery project came together for Reily Foods with familiar, trusted, reliable products.

With VMware Cloud DR in place, Reily Foods knows that their critical infrastructure can be served by an RPO (Recovery Point Objective) as low as 30 minutes. Their staff can leverage existing skills and this setup integrates with related technologies already in use at Reily Foods while projecting lower operational costs.

Here is what Reily Foods has to say about their experience of using the product: 

“Knowing that I have copies of my infrastructure in the cloud, and that I have the capability to add ransomware recovery in the future is a plus. So far, it’s a great solution that could help a lot of people who are looking to do what we did, which is save money on disaster recovery. We leverage the cloud OpEx model and save money by avoiding an ongoing investment in expensive on-premises equipment that will only be used in the off chance of a disaster.”

– Ben Cooper, Director of Infrastructure, Reily Foods

Learn more about Reily Foods’ success story using VMware Cloud DR with VMware Cloud on AWS here.

Fozzy Group

Fozzy Group Protects IT Operations in War Zone using VMware Cloud DR with VMware Cloud on AWS

Fozzy Group is one of the largest conglomerates in Ukraine and one of the leading Ukrainian retailers, with over 700 grocery outlets and convenience stores throughout the country.

They wanted to eliminate disruption threats (in supplying groceries and goods to its customers) as the Russian war on Ukraine continues. So, the Fozzy Group decided to adopt cloud for disaster recovery in the event of natural or wartime disruptions. They also wanted to replace disparate systems loosely coupled to serve as protection from a disaster that made it hard to test the recovery plan as well as integrate with their existing VMware infrastructure.

Fozzy Group decided to put in place disaster recovery in the cloud using VMware Cloud Disaster Recovery (VMware Cloud DR) with VMware Cloud on AWS to achieve low RPOs and RTOs for mission critical workloads. By deploying this setup, the team at VMware helped the customer protect itself against the elevated threat of data center disruption in time of war with VMware Cloud DR’s ransomware capabilities.

With time being of the essence, their implementation was complete in just over 2 weeks with VMware’s deployment expertise. Additionally, they are able to support RTO and RPO of as little as few hours for the most critical systems and 24 hours for the less critical ones. Fozzy Group was also able to replicate and host hundreds of terabytes in the cloud in a secure manner supported by VMware Cloud DR with VMware Cloud on AWS.

Here is what the customer has to say about their experience of using the product: 

“After implementing VMware Cloud Disaster Recovery, I certainly sleep much better.”
– Ivan Slavioglo, Vice President of IT, Fozzy Group

Read more about Fozzy Group’s experience using VMware Cloud DR with VMware Cloud on AWS here.

Vente-unique

Vente-unique Ensures Business Continuity with VMware Cloud Disaster Recovery and VMware Cloud on AWS

Vente-unique is the leading online retailer of furniture, home furnishings and decorations in France and throughout Europe. Founded in 2006, the company has grown quickly in France and across Europe. Today, Vente-unique operates in 11 European countries, with 2 million customers served so far and bringing in 160 million euros in sales revenue in 2022.

The Vente-unique warehouse is 860,000 square feet spread over 13 storage cells and they employ 300 people mainly working in receiving, storage and dispatch. Their entire warehouse is computerized, and the warehouse operates 23 hours a day, 7 days a week. With an exclusively online sales business and a growing volume of traffic, Vente-unique was particularly vulnerable in the event of a system failure. A disaster like that would bring 300 employees to a standstill, clients left unserved, empty lorries leaving the warehouse. To protect its reputation, which is built on trust and customer satisfaction, Vente-unique wanted to ensure that its operations run smoothly and without interruption.

The team at Vente-unique needed a disaster recovery plan to guarantee client satisfaction and delivery times. After some back and forth with VMware and AWS, they chose VMware Cloud Disaster Recovery (VMware Cloud DR) on VMware Cloud on AWS to implement a fast and secure disaster recovery plan and ensure the protection and full recovery of its critical workloads in the event of a disaster. The implementation went well and within two weeks, they setup a cloud backup system with the help of VMware and AWS partner, Metanext. This setup with VMware Cloud DR would allow Vente-unique to resume activity in under 4 hours in the event of a warehouse system failure.

Here is what Vente-unique has to say about their experience of using the product: 

“Thanks to the combined benefits of VMware and AWS, we are now able to recover from an outage in less than four hours. Indeed, our customers will no longer have the risk of being impacted in the reception date of their parcels and we will continue to respect our promises.”
– Grégory Schurgast, CTO, Vente-unique

Watch Vente-unique’s success story using VMware Cloud DR with VMware Cloud on AWS here.

Woche-Pass AG

Woche-Pass AG Drives Business Resilience and Prepares for a Scalable Future

Woche-Pass AG (Woche-Pass) is a media house in Sursee, Switzerland. It originally launched as a print shop in 1975 and today, the company runs a successful website plus two weekly printed publications and digital guides.

Before moving to the cloud, the customer faced some challenges like disruptive DR testing, which led to infrequent testing. Further, the changes to the production site were not always deployed to DR site and the existing DR solution did not work properly during a real DR event which resulted in Woche-Pass almost missing a print deadline. Besides, they had limited IT resources available.

By moving to VMware Cloud Disaster Recovery with VMware Cloud on AWS, the customer attained rapid response to disaster recovery, achieved frequent testing and continuous health checks and was able to protect production with limited in-house resources.

Here is what Woche-Pass has to say about their experience of using the product: 

“If a real disaster situation occurs, we are confident that we’ll be live with the disaster recovery site within a short time.”
– Adrian Hess, CEO – Woche-Pass

Learn more about Woche-Pass AG’s success story using VMware Cloud DR with VMware Cloud on AWS here.

Publiacqua

Publiacqua Improves Infrastructure Resilience with Cloud-based Disaster Recovery using VMware Cloud on AWS

The Italian municipal utility operator Publiacqua manages integrated water services for the provinces of Florence, Prato, Pistoia and Arezzo.

They wanted to improve the resilience of their infrastructure through disaster recovery service in the cloud. They also wanted to build strong levels of IT governance to ensure operational continuity as well as ensure GDPR compliance. Additionally, Publiacqua wanted to identify a solution that was sustainable from technical and economic perspective.

They decided to build disaster recovery directly in the cloud using VMware Cloud Disaster Recovery (VMware Cloud DR) with VMware Cloud on AWS.  Doing so, Publiacqua attained a more responsive, scalable and resilient IT architecture and reliable disaster recovery service as well as strengthened their business continuity models.

Publiacqua also freed up their IT architects from operational management to focus on capacity management, application integration, and data exchange methods. This also allowed the IT team to update and improve their skillset while tackling the project with tools and technologies they already knew.

Here is what Publiacqua has to say about their experience of using the product: 

“The possibility of integrating VMware Cloud on AWS allowed us to tackle the project with tools and technologies we already knew.”
– Mauro Cacciafani, Architecture, Risk and Security Manager, Publiacqua

Learn more about Publiacqua’s experience of using VMware Cloud on AWS in this case study.

Merrick & Company

Merrick & Company Protects Digital Assets from Ransomware using VMware Cloud DR with VMware Cloud on AWS

Merrick & Company (Merrick) is an employee-owned engineering, architecture, surveying, and geospatial firm headquartered in Greenwood Village, CO, USA. They wanted to move to cloud-based infrastructure to protect digital assets from ransomware in addition to being able to integrate with their existing VMware infrastructure.

The customer decided to implement cloud-based disaster recovery through VMware Cloud Disaster Recovery with VMware Cloud on AWS so that they would be ransomware and disaster protected. With this setup, Merrick was able to achieve RPO of 30 min, down from 4 hours previously. As part of this setup, they also integrated with existing VMware infrastructure at Merrick, and used the cloud as a failover target.

Here is what Merrick & Company has to say about their experience of using the product: 

“It’s just a few clicks on the VMware Cloud Disaster Recovery console to enable protection for additional virtual machines. I can modify the schedules so that we control when protection takes place, for example weekly, daily, or even every few hours.”
– Brian Whiting, Merrick IT Organization

Check out the case study to learn more about their experience of using VMware Cloud on AWS.

What’s Next:

Start protecting your workloads with VMware Cloud on AWS. Now, you can sign up for the free trial of VMware Cloud on AWS and try out the migration yourselves for free for the first 30 days. Also check out how VMware Cloud Disaster Recovery and VMware Ransomware Recovery can help you in your DR needs. And meanwhile, if you would like to learn more about VMware Cloud on AWS, here are more learning resources for you:

Resources for VMware Cloud on AWS

Ruchi Tandon

Ruchi is a Senior Product Marketing Manager for VMware Cloud on AWS at VMware Inc. With 14+ years of strong technology, data, and marketing background, Ruchi brings deep experience in…

Source :
https://blogs.vmware.com/cloud/2023/09/11/part-9-see-how-customers-are-protecting-their-workloads-in-case-of-a-disaster-with-vmware-cloud-on-aws/

Part 8: See How Customers Are Unlocking the Power of Hybrid Cloud with VMware Cloud on AWS

Ruchi Tandon
September 11, 2023

Looking to rapidly migrate to the cloud? Scale cost-effectively and strengthen disaster recovery? You’re not alone. Here’s how organizations are unlocking the power of hybrid cloud with VMware Cloud on AWS. In this blog, let’s dive into a collection of compelling customer stories that offer a glimpse into the impactful experiences of our customers with VMware Cloud on AWS. Also, check out Part 1Part 2Part 3Part 4Part 5Part 6, and Part 7 of this blog series for more customer stories across various use cases.

USE CASE: DATA CENTER MIGRATION

Kingston University

Kingston University Accelerates consciously hybrid cloud strategy by migrating to VMware Cloud on AWS

Kingston University is a prestigious higher education institution based in London. It offers courses across various disciplines from undergraduate to postgraduate level and prides itself on producing the most sought-after graduates in the country.

The university needed flexible and agile technology that enables it to respond rapidly to changing requirements. The IT team at the university also wanted to support the university’s transition to more sustainable and energy efficient solutions. Additionally, the university’s ageing on-premises data centers were complex to manage and maintain. The infrastructure refresh cycle was problematically variable, there was growing technical debt, and a need for more scalability. Also, the IT team wanted to move to the cloud and at the same time run some resource-intensive workloads on premises.

By migrating their workloads to VMware Cloud on AWS, the IT team at Kingston University was able to reduce the data center footprint by 90%. They bulk migrated 200 virtual machines (VMs) with zero downtime in just three weeks. In total, 650 of the 750 VMs were moved to the cloud by March 2023.

Using VMware Cloud on AWS, the IT team at the university gained flexibility to pivot quickly on where to host applications to ensure best performance and cost benefits. They also enabled micro-segmentation to increase workload-level security using VMware NSX Distributed Firewall with VMware Cloud on AWS. The team was also able to accelerate application security and networking for the university using VMware Aria Operations for Networks with VMware Cloud on AWS.

Here is what Kingston University shared about their experience of using this hybrid cloud service:

We chose VMware technology so we could use our existing skills and wouldn’t need to reconfigure servers. We already use VMware technology, so we knew we could achieve a more seamless migration to cloud. We set out to remove the barriers to innovation, and with support from Xtravirt and VMware, we’re free to explore everything the cloud has to offer.

– Daniel Bolton, Head of Technical Services, Kingston University

Check out this case study to know more about Kingston University’s experience with VMware Cloud on AWS.

Quality Bicycle Products

Quality Bicycle Products Accelerates its Path to the Cloud by Migrating to VMware Cloud on AWS

Founded 1981 and headquartered in Bloomington (Minnesota, USA), Quality Bicycle Products (QBP) is North America’s largest distributor of bicycles, accessories, and parts, and an industry leader in distribution, education, advocacy, and product innovation. As a certified B-corporation, QBP is committed to environmental protection and is working toward full carbon neutrality by 2030.

Earlier last year, QBP’s colocation provider decided to close down leaving them in a lurch and forcing their IT team to move the entire production environment to a new location within 14 months. After evaluating several options, including engaging with another colocation provider facility, QBP decided to migrate to the public cloud keeping in mind their long-term vision.

QBP wanted to modernize their stack in the cloud in the short timeframe and also wanted to migrate their core applications without rearchitecting or refactoring them. Additionally, as a certified B Corporation, QBP aims to be carbon neutral by 2030 and wanted to work with providers like VMware that have similar goals.

With VMware Cloud on AWS, the IT team at QBP was able to migrate 300 virtual machines (VMs) in under 14 months without refactoring or rearchitecting them. This included their workhorse enterprise resource planning (ERP), warehouse management systems and e-commerce applications. A key business impact was providing their developers with cutting-edge tools and the ability to work on frequent and faster pilot projects while keeping their traditional apps as-is using VMware Cloud on AWS. The IT team at QBP was able to achieve a stable environment to better optimize resources, improve innovation and delivery times. They also gained more clarity on TCO with the ability to produce reports & graphs at CFO level and make better decisions.

Here is what QBP has to say about their experience of using the product: 

“VMware Cloud on AWS was the perfect way to accelerate our move to the cloud. We could move existing applications without refactoring or rearchitecting them and have native cloud services live on the same infrastructure. Being able to offer our developers those cutting-edge tools and keep our traditional apps was a huge win for us.”
– Joe Van Ert, Systems Architect, Quality Bicycle Products

Read Quality Bicycle Product’s experience with VMware Cloud on AWS here and watch their video here.

USE CASE: DATA CENTER EXTENSION

East London NHS Foundation Trust

East London NHS Foundation Trust Scales its IT Infrastructure to Meet Rising Demand for Healthcare Services

The East London NHS Foundation Trust (ELFT) is a National Health Service trust that provides an array of mental health and community health services in the East London region of the United Kingdom.

The team at ELFT wanted to meet rising demand for healthcare services, and to address unexpected and overwhelming stress on their systems due to the COVID-19 pandemic. They also needed a robust platform to deliver innovative solutions that can improve patient & service user care, e.g., patients accessing and managing their own records. Additionally, they needed to get the right digital solutions that help make a difference in how care is delivered.

To meet the above challenges, the team at ELFT chose VMware Cloud on AWS to migrate to the cloud, using the additional capacity to significantly scale its IT infrastructure, virtualize its networks, and implement a robust disaster recovery solution.

They migrated swiftly and smoothly to the cloud after a few weeks of planning together with VMware teams. After the migration, some of the benefits were very noticeable like achieving a faster experience for clinicians and hospital staff as they logged into their systems post migration. The team also put in place a robust disaster recovery solution by activating VMware Cloud Disaster Recovery features on VMware Cloud on AWS as well as enabling VMware NSX features on VMware Cloud on AWS to create virtualized network devices, including switches and routers.

The way VMware supported us when looking at different cloud platforms, different options, attending calls with us where needed or even face-to-face meetings if required, they really went that extra mile to make sure we progressed to that platform.

– James Slaven, Chief Technology Officer – East London NHS Foundation Trust

Read ELFT’s detailed story here and watch their video here.

École Polytechnique Fédérale de Lausanne

École Polytechnique Fédérale de Lausanne (EPFL) Supports Research Dynamism with Anything as a Service Approach

The École Polytechnique Fédérale de Lausanne (EPFL) is a research institute based in Lausanne, Switzerland, specializing in physical sciences and engineering. It comprises 11,000 students, 350 faculty and 6,000 staff. It is home to over 500 laboratories and research groups, each at the forefront of science and technology.

EPFL needed to change how it provided IT services to the researchers. It had to be fast, easy and reliable. It also needed to abide by Switzerland’s data sovereignty laws. Furthermore, management set the IT team a task of being able to provision a new virtual machine within 15 minutes.

With these goals in mind, the IT team at EPFL chose to use VMware products and achieve suitable results. EPFL already had a set-up with VMware Cloud on AWS for disaster recovery purposes. Next, they developed a private cloud with VMware that made better use of their existing resources. Doing so helped them meet the goal of “15-minute provisioning” for a new virtual machine (VM) and the number of VMs in use is up by 100% since deployment.

The IT team at EPFL was able to provide compute, storage and networking as well as load balancing and flexibility with VMware Cloud Foundation, protect sensitive research work with VMware NSX Distributed IDS/IPS as well as establish the necessary management control using VMware Aria Automation.

Here is what EPFL has to say about their experience of using the product: 

“From an IT infrastructure perspective, we want to provide researchers with everything they need. They should be able to start their research on day one.”
– Philippe Morel, Director of IT Operations and Infrastructure, EPFL

Read EPFL’s story in detail here and watch their video here.

Route Mobile

Route Mobile Migrates to VMware Cloud on AWS for the Fastest Transition and Lowest Cost to Cloud-based Infrastructure

Route Mobile (RML) is a leading cloud communication platform provider, catering to enterprises, over-the-top (OTT) players and mobile network operators (MNO). RML enterprise communication services include smart solutions in messaging, voice, email and SMS filtering, analytics and monetization. The company is headquartered in Mumbai, India, with a global presence in Asia Pacific, the Middle East, Africa, Europe and North America.

The customer faced several challenges that prompted their move to the cloud. They had scarce skilled manpower, reduced efficiencies, and increasing infrastructure and maintenance costs that were obstructing RML’s growth. Besides eliminating dependency on third party and private hosting services they also needed to maintain maximum uptime, greater agility, and lower manual intervention to improve customer experience and satisfaction. Additionally, they needed a solution with lower carbon footprint and better ROI compared to their existing platform.

The team at RML chose to migrate to the cloud with VMware Cloud on AWS and gained multiple benefits as a result. They ensured 100% application availability among RML’s client’s customers with VMware Cloud on AWS as well as achieved a 20% increase in its market share and projected revenue growth of 30% YoY. Additionally, the team at RML was able to host the business applications without any reskilling of manpower or downtime. They were able to put in place an agile, consumption-based infrastructure with strong operational control while achieving cost efficiencies and ease of deployment with a scalable platform.

Here is what Route Mobile has to say about their experience of using the product: 

“Upgrading to a scalable platform like VMware Cloud on AWS supported by robust infrastructure, Route Mobile is able to support the business focus on product expansion, accelerated adoption of digital communication updates and solutions and omni channel platform capabilities to create deeper customer engagement.”
– Ramesh Helaiya, CTO, Route Mobile

Check out RML’s success story to learn more about their experience of using VMware Cloud on AWS.

City of Potsdam

City of Potsdam Advances Digital Education in Schools by Expanding Data Center to the Public Cloud with VMware Cloud on AWS

Situated in the southwest of Berlin, Potsdam is the capital and largest city of the German state of Brandenburg. Surrounded by lakes, rivers and forests, the city is an inspiring place to live, study and work.

But during COVID-19 school closures, there was a need to accelerate rollout of urgently needed devices in the German school system, manage devices in compliance with the EU GDPR requirements as well as absorb device management workload across all the schools effectively by a resources-constrained IT team. So, the City of Potsdam decided to advance the digital infrastructure of the German school system by expanding data center to the public cloud.

They decided to use VMware Cloud on AWS to Setup a GDPR-compliant hybrid cloud infrastructure in just a few weeks. They were able to minimize deployment time with this flexible, scalable, easy to manage solution. The City of Potsdam was also able to provide a modern educational experience – including digital services – for 25,000 students and 5,000 educators by using VMware Cloud on AWS and Workspace ONE Unified Endpoint Management.

Here is what the City of Potsdam has to say about their experience of using the product: 

“With VMware Cloud on AWS and Workspace ONE UEM, we have a cloud foundation which accommodates adjustments and additions as our digital learning platform expands and matures.”
– Mathias Horezky, Head of IT Infrastructure and Service, City of Potsdam

Read their customer story here in detail.

What’s Next:

Don’t wait any further. Start your hybrid cloud journey today with VMware Cloud on AWS. Now, you can sign up for the free trial of VMware Cloud on AWS and try out the migration yourselves for free for the first 30 days. If you are interested in finding out the TCO savings, also check out the VMware Cloud on AWS TCO Calculator. And please check out some additional resources as mentioned below to learn more:

Resources for VMware Cloud on AWS

Ruchi Tandon

Ruchi is a Senior Product Marketing Manager for VMware Cloud on AWS at VMware Inc. With 14+ years of strong technology, data, and marketing background, Ruchi brings deep experience in…

Source :
https://blogs.vmware.com/cloud/2023/09/11/part-8-see-how-customers-are-unlocking-the-power-of-hybrid-cloud-with-vmware-cloud-on-aws/

Part 7: See How Customers are Accelerating Cloud Transformation with VMware Cloud on AWS

Ruchi Tandon
August 25, 2022

Looking to rapidly migrate to the cloud? Scale cost-effectively and strengthen disaster recovery? You’re not alone. Here’s how organizations are unlocking the power of hybrid cloud with VMware Cloud on AWS.

As we welcome back customers, partners, colleagues, and friends of VMware in person once again at VMware Explore 2022, one thing is unchanged – the impact that VMware Cloud on AWS has had on our customers’ cloud migration journeys.

In this blog, I want to highlight some of the recent customer stories and share our customers’ experiences with VMware Cloud on AWS. Also, check out Part 1Part 2Part 3Part 4Part 5, and Part 6 of this blog series for more customer stories across various use cases.

Schibsted Media Group

Schibsted Moves to the Cloud to Support Rapid Expansion and Gain Competitive Advantage

Schibsted Media Group, or Schibsted, a leading media corporation in Scandinavia, wanted to create a unified digital platform for its 55+ brands portfolio, allowing each company to scale operations easily. To support their rapid growth, Schibsted’s team also knew that having a cloud strategy in place would be beneficial when acquiring new companies. It would also significantly reduce time and resources otherwise spent managing multiple vendors and local data centers.

With VMware Cloud on AWS, the team at Schibsted was able to shut down 350 on-premises servers and migrate traditional workloads and legacy software to the cloud faster than expected. Their enterprise systems running apps such as Newspilot, SAP, HR systems, and a variety of advertising platforms now all run on VMware Cloud on AWS. Working with VMware, Schibsted has achieved considerable cost savings compared to on-premises data centers and hopes to save more on operating costs with every new acquisition in the future.

Here is what Schibsted has to say about their experience of using the service: 

“We have a public cloud strategy, and traditional workloads are now running on VMware Cloud on AWS. It is a scalable platform that we are taking full advantage of to become cloud-native. We were one of the first customers in the Nordics who started using it.”

– Ken Sivertsen, Cloud Infrastructure Architect, Schibsted Enterprise Technology

Check out the case study to learn more about their experience of using VMware Cloud on AWS.

Lotte

Lotte Moves to the Cloud for Future-Readiness

When several divisions of Lotte merged into a single corporate entity in 2018—the year of its 70th anniversary—they decided to embark on digital transformation (DX) journey to enhance synergies and encourage business growth. After merging, Lotte found it challenging to ensure smooth business operations and employee experience due to silos between the merged departments. This had the potential to impact business development. Moreover, Lotte had been operating an on-premises VDI environment on Windows 7. When Windows 7 support ended, there was an urgent need to move to Windows 10 to strengthen the Lotte VDI resources and improve their system more broadly.

Lotte decided to use VMware Cloud on AWS because it offered the agility and flexibility of the cloud with a proven track record and made migration easy. With the help of VMware and partnering with DXC Technology Japan, and AWS Japan, Lotte has now migrated 4,000 VDI units to VMware Cloud on AWS. Doing so has improved employee experience and maximized business profitability. It has also positioned them well for future expansion and helped them reduce the time needed for infrastructure maintenance and operations.

Here is what Lotte has to say about their experience of using the product: 

“We’re currently running VMware Cloud on AWS VDI environment alongside our on-premises environment and there is no difference between them. The user experience is virtually unchanged and everyone finds it easy to use.”

– Mr. Hisaaki Ogata, Senior Manager of ICT Strategic Division, Lotte Corporation

Read their customer story here in detail.

KDDI Corporation

KDDI Corporation Innovates from Modern Applications.

Keeping its agile mindset front and center, KDDI Corporation needed a go-to-market strategy to deploy its applications and deliver new services more rapidly than before. Their developers wanted the ability to concentrate on app development above all things. They also wanted monitoring, log collection, and security features integrated into the platform. In addition, the IT team at KDDI expected their environments to become more and more complex as KDDI deployed applications at the edge and in the cloud.

Solutions like VMware Cloud on AWS and Project Pacific helped KDDI achieve consistent control over such complex environments with a single portal.

Here is what KDDI Corporation has to say about their experience of using the product:

“Going forward, our environments will become more and more complex as we deploy applications at the edge and in the cloud. So, we are looking to VMware Cloud on AWS and Project Pacific to help us achieve consistent control over such complex environments with a single portal.” 

– Takeshi Maehara, General Manager, KDDI Corporation

Learn more about KDDI’s story here.

State of Louisiana

State of Louisiana Unifies IT Service Delivery, Improves Medicare Enrollment, and Rapidly Responds to Disasters with VMware Cloud on AWS

Reforming government is a constant process requiring continuous innovation, creativity, and vigilance, including the technology on which government operates. For the State of Louisiana, that meant embarking on a statewide initiative to transform security and modernize data center operations. The goal: Take IT from legacy mainframes to cloud-based, mobile-ready application delivery. Louisiana decided to partner with VMware to modernize its data centers, transform digital workspaces for users, and move toward a common operating model that spans both private and public clouds.

To extend its on-premises data centers and easily migrate application workloads to the public cloud, the state decided to use VMware Cloud on AWS. With VMware SDDC software running on the AWS cloud, the state can seamlessly integrate with the public cloud and scale easily while leveraging existing VMware skill sets. It can also use familiar tools, such as vRealize Suite and NSX, to extend intelligent operations and micro-segmentation to the public cloud, helping keep its environment manageable and secure. As Louisiana adopts a public cloud-first strategy to reduce costs further, it will use VMware Cloud on AWS to evolve into DevOps methodologies and become an even more efficient broker of IT services.

Here is what the State of Louisiana has to say about their experience of using the product:

“VMware Cloud on AWS will help us take advantage of the elasticity of public cloud, giving us workload portability, a platform for next-gen apps, and easy access to AWS services.”

– Michael Allison, CTO, State of Louisiana

Learn more about State of Louisiana’s experience of using VMware Cloud on AWS in this case study

GuideOne

VMware Cloud on AWS Enables Cloud-Native Capabilities Without Increasing IT Budget For GuideOne

GuideOne, an insurance firm in the United States with over 600 employees and more than $500 million in annual revenue, maintains an environment of 16 ESXi hosts and 800 virtual machines (VMs).

The organization faced several challenges that prompted its investment in VMware Cloud on AWS. They supported workloads with on-premises hardware but wanted to move to the cloud to avoid the headaches and costs associated with managing its on-premises deployment. The organization also wanted the cost and capability benefits of cloud computing, but it wanted to minimize the likelihood of outages, delays, and cost overruns that could occur when migrating legacy workloads to the public cloud.

The move to VMware Cloud on AWS produced some great results: 

  • Eliminated 40% of its data center footprint and reduced power costs
  • Reallocated resources to strategic IT initiatives
  • Invested in its own employees and avoided costs of recruiting cloud-native skills
  • Avoided hardware expansion and refresh costs
  • Avoided costly application rearchitecture
  • Flattened IT budget while providing business with new capabilities
  • Enabled a more responsive and compliant security environment

Here is what GuideOne has to say about their experience of using the product:

“[VMware Cloud on AWS] is a quick way of getting into the cloud. You don’t have to do as much QA when it comes to switching over the workloads because you are doing it at the hypervisor level, and you’re really only worried about performance and latency.”

– IT Director, GuideOne

Read more about their experience here.

A Global Financial Firm

VMware Cloud on AWS Provides Frictionless Path to Capital and Operational Cost Savings to a global financial services firm

A global financial services firm headquartered in the United States with over 10,000 employees and more than $3 billion in annual revenue, now maintains three software-defined data centers (SDDCs), with a total of 42 hosts and roughly 800 virtual machines (VMs).

Prior to investing in VMware Cloud on AWS, the organization relied on outsource vendors to maintain its data centers. When the contract was up, the organization could not easily switch providers and did not want to reinvest in building a new data center. In an on-premises environment, the organization was also limited to inefficient disaster recovery processes, which hindered development teams. Additionally, a portfolio of 150 applications, many of which were legacy applications, meant unnecessary maintenance and operations costs. The organization was struggling to modernize its application portfolio due to the speed of service of the vendors managing its on-premises environment.

The business decision-makers were vary of upcoming data center deadlines

The move to VMware Cloud on AWS produced some great results: 

  • Retired on-premises data center and reduced annual operating costs by 59%
  • Avoided costly infrastructure refreshes, saving ~$10M
  • Reduced downtime
  • Improved IT agility
  • Modernized application portfolio, saving $200K in annual spend
  • Improved business resilience across 35 offices during the pandemic by being in the cloud

Here is what this Financial Services organization has to say about their experience of using the product:

“Modern applications require modern infrastructure. So today we’re upscaling, we’re new-skilling, and we’re reskilling. I’ve been trying to retire apps my whole time here and was not able to until we moved to the cloud [with VMware Cloud on AWS]”

– Associate Director of Cloud Infrastructure, Financial Services organization

Read more about their experience here.

So don’t wait any further. Start your cloud migration and application modernization journey with VMware Cloud on AWS. If you are interested in finding out how much you could save, try the VMware Cloud on AWS TCO Calculator. To learn more about VMware Cloud on AWS, here are some learning resources. Or, you can get started now with VMware Cloud on AWS by purchasing the service online.

Resources for VMware Cloud on AWS

Ruchi Tandon

Ruchi is a Senior Product Marketing Manager for VMware Cloud on AWS at VMware Inc. With 14+ years of strong technology, data, and marketing background, Ruchi brings deep experience in…

Source :
https://blogs.vmware.com/cloud/2022/08/25/part-7-see-how-customers-are-accelerating-cloud-transformation-with-vmware-cloud-on-aws/

Part 6: See How Customers Are Unlocking the Power of Hybrid Cloud with VMware Cloud on AWS

Narayan Bharadwaj
February 28, 2022

VMware Cloud on AWS has been helping customers for last 4+ years in accelerating their hybrid cloud journey. Customers across different industries and across different geographies have been using this service in their cloud migration and application modernization journey.

In this blog, let’s check out some of the recent customer stories and understand what customers want to talk about as far as their experience of using VMware Cloud on AWS is concerned. Also, check out Part 1Part 2Part 3Part 4 and Part 5 of this blog series for some more customer stories across variety of use cases.

The College of New Jersey: The College of New Jersey (TCNJ) serves 7,400 students in the US. To deliver students a modern, high-caliber learning experience accessible from anywhere on or off campus, the college needed to embrace more cloud technology and establish a secure, virtual desktop infrastructure at scale. Partnering with non-profit technology services provider, NJ Edge, the team rolled out a “work from anywhere” solution with VMware Horizon on VMware Cloud on AWS. The college migrated its VMware vSphere clusters to VMware Cloud on AWS, leveraging VMware HCX to simplify and streamline the migration.

“VMware Cloud on AWS requires significantly fewer resources to manage than our on-premises environment. We can spin down resources when everything slows down after graduation in the summer.” Leonard Niebo, Associate Vice President & Chief Information Officer, Office of Information Technology, TCNJ

Check out the case study to learn more about their experience of using VMware Cloud on AWS.

Kem One: Kem One, the second-largest PVC manufacturer in Europe, wanted to renew its ageing IT infrastructure, divided between two data centers in the Lyon region. With VMware HCX and VMware Cloud on AWS, Kem One migrated 280 virtual machines from on-premises to cloud with minimal downtime for their 900 SAP users.

“The migration of our information system to the AWS public cloud was completed in a matter of months, thanks to solutions from VMware and support from TeamWork. In the end, we save 26% on our infrastructure costs, gain agility and all without penalizing our 900 users for a single moment. ” Jean-Yves Pottier, Head of Infrastructures IT, Kem One

Learn more about Kem One’s experience of using VMware Cloud on AWS in this summary

Clark County: Clark County, Nevada governs one of the US’ largest counties, with jurisdiction over an area of 476 square miles including the Las Vegas Strip. Clark County provides services to more than 2.4 million citizens and 45 million visitors every year. With digital-first operating model, Clark County wanted to provided better experience to its citizens with modern digital services. Also, they wanted to provide “work from anywhere” option to its employees when COVID-19 pandemic hit. And for they opted in for VMware Cloud on AWS.

“We had really positive feedback after the rollout because with VMware, everything simply worked.” Martin Bennett, Technical Services Manager, Clark County

Check out this summary and watch the video to learn more about how they used VMware Cloud on AWS, VMware Horizon and VMware Workspace One to accelerate their digital transformation journey.

Sterling National Bank: Sterling National Bank serves consumers and business owners across New York and the Hudson Valley regions, as well as providing nationwide specialty financial services. To keep up with rapid growth and continue to offer competitive, digital services to clients, it needed to shut down on-premises data centers that were costly to maintain and migrate to the cloud. The bank partnered with Deloitte to implement VMware Cloud on AWS, to fully embrace the public cloud. This technology transformation from on-premises to cloud took place against the backdrop of the COVID-19 pandemic but going from requirements gathering to migration was still completed in just 12 months. With this cloud migration initiative, Sterling National Bank is now able to get new products to clients faster, embrace exciting new technologies such as AI, and enhance back-office efficiency by up to 75 percent.

“Our migration to VMware Cloud on AWS was so seamless that our users and application owners were unaware any changes took place. There was no downtime at all,” Vesko Pehlivanov, Sr. Managing Director, Solution Strategy and Architecture, Sterling National Bank

Read more about their experience of using VMware Cloud on AWS in this summary

The Chilean Institute of Workplace Safety: The Chilean Institute of Workplace Safety (El Instituto de Seguridad Laboral de Chile, or ISL) is the public entity in charge of administering Social Security benefits that cover risks related to workplace accidents and illnesses. They were having difficulty maintaining operational continuity due to random power issues in their data center. They decided to extend its current private cloud to the public cloud using VMware Cloud on AWS. VMware Cloud Foundation along with VMware Cloud on AWS resolved key problems and allowed their IT team to work with the flexibility and scalability required to optimize how they support the business.

Read more about their experience of using VMware’s hybrid cloud solution in this summary.

SGB-SMIT Group: SGB-SMIT Group is the largest independent manufacturer of power transformers in Europe and its success hinges on its close proximity to customers and fast time-to-market. After doubling its global footprint in five years, the business was fragmented, hampering its ability to continue to scale and grow. With VMware Cloud on AWS, now the company has the scalability to support global business growth and deliver a consistent, virtualized desktop environment with VMware Horizon.

Check out the customer story here

National Stock Exchange of India Ltd (NSE): The National Stock Exchange of India Ltd. (NSE), the second-largest electronic stock exchange in the world, needed a solution which would help to modernize its current IT platform, so it could keep up with the growth in trading volume and consistently innovate for new offerings to customers. With VMware Cloud on AWS, now NSE can easily extend its on-premises data center workloads to the public cloud and meet its resource scalability needs. It has also helped NSE to save on manpower training costs as they weren’t required to retrain the IT staff separately for AWS.

“With the VMware Cloud on AWS-based hybrid cloud infrastructure, we have been able to simplify administrative tasks; automate manual processes; scale up on-demand; and improve our business agility. This deployment has helped us to stay at the cutting edge of technology for years to come. Our infrastructure is now future-proof.” Shiv Kumar Bhasin, Chief Technology and Operations Officer, NSE

Read about NSE’s experience of using VMware Cloud on AWS in this summary

So don’t wait further. Start your cloud migration and application modernization journey with VMware Cloud on AWS. Learn, test-drive and purchase the service online by visiting VMware Cloud on AWS Get Started page. And don’t forget to check out more resources mentioned below.

Narayan Bharadwaj

Narayan leads the Cloud Solutions team at VMware in a general management role. The Cloud Solutions team builds and operates the VMware Cloud SaaS platform for our public cloud solutions…

Source :
https://blogs.vmware.com/cloud/2022/02/28/part-6-see-how-customers-are-unlocking-the-power-of-hybrid-cloud-with-vmware-cloud-on-aws/

Part 5: See How Customers Are Unlocking the Power of Hybrid Cloud with VMware Cloud on AWS

Cheryl Young
November 24, 2020

Looking to rapidly migrate to the cloud? Scale cost-effectively and strengthen disaster recovery? You’re not alone. Here’s how organizations are unlocking the power of hybrid cloud with VMware Cloud on AWS.

Visit Part 1Part 2Part 3 and Part 4 of the series for more customer stories across various use cases.

Organizations across different industries continue to benefit from hybrid cloud with VMware Cloud on AWS. Their goals are to increase agility, improve business continuity, scale cost-effectively and rapidly migrate or extend to the public cloud with an integrated, highly available and secure solution.

In this blog, we’ll share more of our customers’ stories and their experiences across various use cases, the business outcomes and how VMware Cloud on AWS helped them overcome the challenges of implementing a hybrid cloud.

Scale beyond on-premises infrastructure to the public cloud

IHS Markit 

IHS Markit is a global leader in information, analytics and solutions for the major industries and markets that drive economies worldwide. With more than 5,000 analysts, data scientists, financial experts and industry specialists, their information expertise spans numerous industries, including leading positions in finance, energy and transportation.

“VMware Cloud on AWS helps us build on our success with VMware in our private, on-premises environment and cost-effectively extend services to a global hybrid cloud.”
– Ben Tanner, Director of Cloud Enablement, IHS Markit

Get more details about IHS Markit’s experience in this summary.

ZOZO

ZOZO Technologies is the platform developer of ZOZOTOWN, the largest online fashion store in Japan. With the infrastructure supporting ZOZOTOWN built around an on-premises environment, coping with the winter sale – which generates the highest amount of traffic each year – was a challenge. Therefore, the company expanded its existing environment with VMware Cloud on AWS, which has excellent compatibility with conventional infrastructure, and moved to a pay-as-you-go system. 

“Expanding our data center to the cloud was a huge challenge for us. By using VMware Cloud on AWS, we not only successfully survived our winter sale, which has the highest volume of traffic each year, but our company also accumulated knowledge that we’ll be able to use in the future.”
– Nobuhiko Watanabe ZOZO-SRE Team Leader, SRE Department, Technology Development Division, ZOZO Technologies, Inc.

Read more about ZOZO’s success in this summary.

Rapidly migrate to the public cloud

IndusInd Bank

IndusInd Bank’s vision to provide best-in-class digital banking services required the right technology support to achieve industry dominance. VMware’s solutions helped the bank get centralized control over its applications, hosted either on-premises or in the public cloud. This increased the bank’s agility to deliver business outcomes and consumer applications with a mobile-first strategy, keeping the employee experience in mind. VMware helped IndusInd Bank deploy a hybrid cloud, running on both on-premises infrastructure and VMware Cloud on AWS.

“To create a robust platform for our evolving digital experience capabilities, we needed a scalable and agile solution that could handle a significant increase in customer transactions in both assisted and direct channels. For mission-critical workloads, VMware Cloud on AWS allowed us to enhance the on-premise private cloud set-up, with the flexibility to scale up on demand across private clouds in AWS and on-premise, thereby ensuring that we leverage the proven capabilities of scale with consistency and availability for our businesses.”
– Biswabrata Chakravorty, CIO, IndusInd Bank

Get more details about IndusInd Bank’s experience in this case study.

ZENRIN DataCom

ZENRIN DataCom Co., Ltd. is a leading Japanese map publisher. To develop a consistent hybrid cloud IT infrastructure, the company adopted VMware Cloud on AWS. They’re now benefiting from simplified hybrid operations and expect reduced server costs.

“There will be cumulative cost benefits as more services are offered on VMware Cloud on AWS. Without VMware Cloud on AWS, our development costs may have been double or triple!”
– Masayoshi Oku, Director and Executive Officer, Engineering Division, ZENRIN DataCom

Learn more about ZENRIN DataCom’s story.

Strengthen Disaster Recovery

888 Holdings

888 Holdings Public Limited Company (888) is one of the world’s most popular online gaming entertainment and solutions providers. 888’s headquarters and main operations are in Gibraltar, and the company has licenses in Gibraltar, the U.K., Spain, Italy, Denmark, Ireland, Romania, and the U.S. 

888 wants to reduce customer ‘churn’. It operates in a market with little brand loyalty and wants to enhance the end-user experience. It also wants to leverage big data to stay competitive. The company also must cope with the unexpected. The U.K.’s decision to leave the European Union (EU) has impacted where data can be held. 888 needed to move workloads from its data center in Gibraltar, a British Overseas Territory, to a new center somewhere in the EU. VMware Cloud on AWS enables 888 Holdings to rapidly extend, migrate and protect its VMware environment in the AWS public cloud. 

“VMware Cloud on AWS means we have a disaster recovery site that is on-call only when we need it – we’re not paying for it when it’s at rest.”
– Eran Elbaz, CIO, 888 Holdings

Read more about 888’s story in this case study.

EMPLOYERS

EMPLOYERS strives to meet the needs of its small business insurance policyholders while working to bolster the long-term success of its thousands of appointed agents, many running small businesses of their own. After experiencing new growth of 29 percent in 2018 during its 105th year in business, EMPLOYERS needed to ensure its IT environment would continue to support evolving business needs. In particular, the company’s strategic plans included rolling out new capabilities centered on improving the agent and end-customer experience to help foster the organization’s growth and retention goals.

They selected VMware solutions for the underpinnings of their new foundation, with VMware HCX for accelerated migration to the cloud and VMware Cloud on AWS for their disaster recovery needs. Read more about their story.

Scale and protect on-premises VDI needs in the public cloud

PennyMac 

PennyMac, a leading national mortgage lender, is committed to providing every customer with the right home loan and superior service long after closing. 

They needed to scale their virtual environment very rapidly in response to changing market conditions. In this video, hear how they leveraged VMware Cloud on AWS to migrate their VDI environment to the public cloud.

OSRAM Continental

OSRAM Continental develops innovative automotive lighting systems to meet the needs of modern mobility concepts. Launched in 2018, the joint venture quickly set up an entirely new, ready-to-run IT infrastructure based on a cloud principle and VMware Cloud on AWS. Thanks to a virtual desktop infrastructure, the company benefits from time and cost savings, maximum flexibility and centralized management, thereby creating the infrastructural prerequisites for an industry in transition. 

“VMware Cloud on AWS enabled us to build our entire IT and process landscape from scratch in just six months.”
– Michael Schöberl, CIO, OSRAM Continental

Learn more about OSRAM Continental’s journey in this case study.

As the above examples show, customers are increasing agility, improving business continuity, scaling cost-effectively and rapidly migrating or extending to the public cloud with VMware Cloud on AWS, an integrated, highly available and secure solution.

To learn more about VMware Cloud on AWS, check out these resources. Or, you can get started with VMware Cloud on AWS online.

Resources

Cheryl Young

Cheryl Young is a Product Line Marketing Manager in the Cloud Infrastructure Business Group at VMware focused on Google Cloud VMware Engine. She has been working in the enterprise software…

Source :
https://blogs.vmware.com/cloud/2020/11/24/part-5-see-customers-unlocking-power-hybrid-cloud-vmware-cloud-aws/

Enhancing RFC-compliance for message header from addresses

06/02/2024

Hornetsecurity is implementing an update to enhance email security by enforcing checks on the “Header-From” value in emails, as per RFC 5322 standards.
This initiative is driven by several key reasons:

  1. Preventing Email Delivery Issues: Historically, not enforcing the validity of the originator email address has led to emails being accepted by our system but ultimately rejected by the final destination, especially with most customers now using cloud email service providers that enforce stricter validation.
  2. Enhanced Protection Against Spoofed Emails: By strictly validating the “Header-From” value, we aim to significantly reduce the risk of email spoofing.
  3. Enhance Email Authentication for DKIM/DMARC Alignment: By enforcing RFC 5322 compliance in the “Header-From” field, we can ensure better alignment with DKIM and DMARC standards, thereby significantly improving the security and authenticity of email communications.

The cause of malformed “From” headers often stems from incorrect email server configurations by the sender or from bugs in scripts or other applications. Our new protocol aims to rectify these issues, ensuring that all emails passing through our system are fully compliant with established standards, thus improving the overall security and reliability of email communications.

Implementation Timeline

  • Stage 1 (Starting 4 March 2024): 1-5% of invalid emails will be rejected.
  • Stage 2 (Second week): 30% rejection rate.
  • Stage 3 (Third week): 60% rejection rate.
  • Final Stage (By the end of the fourth week): 100% rejection rate.

Impact Assessment

Extensive testing over the past six months indicates that the impact on legitimate email delivery is expected to be minimal. However, email administrators should be prepared for potential queries from users experiencing email rejections.

Handling Rejections

When an email is rejected due to a malformed “Header-From”, the sender will receive a bounce-back message with the error “510 5.1.7 malformed Header-From according to RFC 5322”. This message indicates that the email did not meet the necessary header standards.

Identifying Affected Emails

Email administrators can identify affected emails in the Hornetsecurity Control Panel (https://cp.hornetsecurity.com) using the following steps:

  1. Navigate to ELT in the Hornetsecurity Control Panel.
  2. Select your tenant in the top right field.
  3. Choose a date range for your search. A shorter range will yield quicker results.
  4. Click in the “Search” text box, select the “Msg ID” parameter, and type in “hfromfailed” (exact string).
  5. Press ENTER to perform the search.

When email administrators identify emails affected by the “Header-From” checks in the Email Live Tracking (ELT) system, immediate and appropriate actions are necessary to verify if the email application or server settings are correctly configured to comply with RFC 5322 standards. This will help maintain email flow integrity.


Defining Exceptions

In implementing the new “Header-From” checks, Hornetsecurity recognizes the need for flexibility in certain cases. Therefore, we have provisioned for the definition of exceptions to these checks.

This section details how to set up these exceptions and the timeline for their deprecation:

Configuring Exceptions

  1. Accessing the Control Panel: Log in to the Hornetsecurity Control Panel at https://cp.hornetsecurity.com.
  2. Navigating to the Compliance Filter.
  3. Creating Exception Rules: Within the Compliance Filter, you can create rules that define exceptions to the “Header-From” checks. This should be based on the envelop sender address.
  4. Applying the Exceptions: Once defined, these exceptions will allow certain emails to bypass the strict “Header-From” checks.

Timeline for Deprecation of Exceptions applied to the new Header-From checks

  • Initial Implementation: The ability to define exceptions is available as part of the initial rollout of the “Header-From” checks.
  • Deprecation Date: These exception provisions are set to be deprecated by the end of June 2024.

The provision for exceptions is intended as a temporary measure to facilitate a smoother transition to the new protocol. By June 2024, it is expected that all email senders would have had sufficient time to align their email systems with RFC 5322 standards. Deprecating the exceptions is a step towards ensuring full compliance and maximizing the security benefits of the “Header-From” checks.

Conclusion

The enhancement of our RFC-compliance is a significant step toward securing email communications. Adherence to these standards will collectively reduce risks associated with email. For further assistance or clarification, please reach out to our support team at support@hornetsecurity.com.

 

Invalid “Header From” Examples:

Header From Reason 
From: <> Blank addresses are problematic as they cause issues in scenarios requiring a valid email address, such as allow and deny lists. 
From: John Doe john.doe@hornetsecurity.com Non-compliant with RFC standards. The email address must be enclosed in angle brackets (< and >) when accompanied by a display name. 
From: “John Doe” <john.doe@hornetsecurity.com> (Peter’s cousin) While technically RFC-compliant, such formats are often rejected by M365 unless explicit exceptions are configured. We do accept certain email addresses with comments. 
From: John, Doe <john.doe@hornetsecurity.com> Non-compliant with RFC standards. A display name containing a comma must be enclosed in double quotes. 
From: “John Doe <john.doe@hornetsecurity.com>” Non-compliant with RFC standards. The entire ‘From’ value is incorrectly enclosed in double quotation marks, which is not allowed. 
From: “John Doe <john.doe@hornetsecurity.com>” john.doe@hornetsecurity.com Non-compliant with RFC standards. The display name is present, but the email address is not correctly enclosed in angle brackets. 
From: “John Doe”<john.doe@hornetsecurity.com> Non-compliant with RFC standards due to the absence of white-space between the display name and the email address. 
From: “Nested Brackets” <<info@hornetsecurity.com> Nested angle brackets are not allowed in the “addr-spec” part of the email address. 
From: Peter Martin <e14011> Non-compliant with RFC standards. The domain part of the email address (“addr-spec”) is missing. 
From: “News” <news.@hornetsecurity.com> Non-compliant with RFC standards. The local part of the email address must not end with a dot. 
Missing “From” header altogether A “From” header is mandatory in emails. The absence of this header is a clear violation of RFC standards. 

Valid “Header From” Examples:

Header From Reason 
From: john.doe@hornetsecurity.com RFC-compliant 
From: <john.doe@hornetsecurity.com> RFC-compliant 
From: “Doe, John” <john.doe@hornetsecurity.com> RFC-compliant 
From: “John Doe” <john.doe@hornetsecurity.com> RFC-compliant 
From: < john.doe@hornetsecurity.com > RFC-compliant but not recommended because of the spaces between the email address and angle brackets 
From: John Doe <john.doe@hornetsecurity.com> Acceptable, although it is recommended that the display name is enclosed in double quotes if it contains any white-space. 

Source :
https://support.hornetsecurity.com/hc/en-us/articles/22036971529617-Enhancing-RFC-compliance-for-message-header-from-addresses

How to Set Up Google Postmaster Tools

Updated: Jan 31, 2024, 13:03 PM
By Claire Broadley Content Manager
REVIEWED By Jared Atchison Co-owner

Do you want to set up Postmaster Tools… but you’re not sure where to start?

Postmaster Tools lets you to monitor your spam complaints and domain reputation. That’s super important now that Gmail is blocking emails more aggressively.

Thankfully, Postmaster Tools is free and easy to configure. If you’ve already used a Google service like Analytics, it’ll take just a couple of minutes to set up.

In This Article

Who Needs Postmaster Tools?

You should set up Postmaster Tools if you meet any of the following criteria:

1. You Regularly Send Emails to Gmail Recipients

Postmaster Tools is a tool that Google provides to monitor emails to Gmail users.

Realistically, most of your email lists are likely to include a large number of Gmail mailboxes unless you’re sending to a very specific group of people, like an internal company mailing list. (According to Techjury, Gmail had a 75.8% share of the email market in 2023.)

Keep in mind that Gmail recipients aren’t always using Gmail email addresses. The people who use custom domains or Google Workspace are ‘hidden’, so it’s not always clear who’s using Gmail and who isn’t. To be on the safe side, it’s best to use it (it’s free).

2. You Send Marketing Emails (or Have a Large Website)

Postmaster Tools works best for bulk email senders, which Google defines as a domain that sends more than 5,000 emails a day.

If you’re sending email newsletters on a regular basis, having Postmaster Tools is going to help.

Likewise, if you use WooCommerce or a similar platform, you likely send a high number of transactional emails: password reset emails, receipts, and so on.

Reset password email

If you don’t send a large number of emails right now, you can still set up Postmaster Tools so you’re prepared for the time you might.

Just note that you may see the following message:

No data to display at present. Please come back later.
Postmaster Tools requires your domain to satisfy certain conditions before data is visible for this chart.

This usually means you’re not sending enough emails for Google to be able to calculate meaningful statistics.

It’s up to you if you want to set it up anyway, or skip it until your business grows a little more.

How to Add a Domain to Postmaster Tools

Adding a domain to Postmaster Tools is simple and should take less than 10 minutes.

To get started, head to the Postmaster Tools site and log in. If you’re already using Google Analytics, sign in using the email address you use for your Analytics account.

The welcome popup will already be open. Click on Get Started to begin.

Add a domain in Postmaster Tools

Next, enter the domain name that your emails come from.

This should be the domain you use as the sender, or the ‘from email’, when you’re sending emails from your domain. It will normally be your main website.

Enter domain name in Postmaster Tools

If your domain name is already verified for another Google service, that’s all you need to do! You’ll see confirmation that your domain is set up.

Domain added to Google Postmaster Tools

If you haven’t used this domain with Google services before, you’ll need to verify it. Google will ask you to add a TXT record to your DNS.

Postmaster Tools domain verification

To complete this, head to the control panel for the company you bought your domain from. It’ll likely be your domain name registrar or your web host. If you’re using a service like Cloudflare, you’ll want to open up your DNS records there instead.

Locate the part of the control panel that handles your DNS (which might be called a DNS Zone) and add a new TXT record. Copy the record provided into the fields.

Note: Most providers will ask you to enter a Name, which isn’t shown in Google’s instructions. If your provider doesn’t fill this out by default, you can safely enter @ in the Name field.

Verify domain by adding TXT record for Google Postmaster Tools

Now save your record and wait a few minutes. Changes in Cloudflare can be near-instant, but other registrars or hosts may take longer.

After waiting for your change to take effect, switch back to Postmaster Tools and hit Verify to continue.

Verify domain in Postmaster Tools

And that’s it! Now your domain has been added to Postmaster Tools.

Verified domain in Postmaster Tools

How to Read the Charts in Google Postmaster Tools

Google is now tracking various aspects of your email deliverability. It’ll display the data in a series of charts in your account.

Here’s a quick overview of what you can see.

As I mentioned, keep in mind that the data here is only counted from Gmail accounts. It’s not a domain-wide measurement of everything you send.

Spam Rate

Your spam rate is the number of emails sent vs the number of spam complaints received each day. You should aim to keep this below 0.1%.

You can do that by making it easy for people to unsubscribe from marketing emails and using double optins rather than single optins.

Example of a Postmaster Tools report for Gmail recipients

It’s normal for spam complaint rates to spike occasionally because Google measures each day in isolation.

If you’re seeing a spam rate that is consistently above 0.3%, it’s worth looking into why that’s happening. You might be sending emails to people who don’t want to receive them.

IP Reputation

IP reputation is the trustworthiness of the IP address your emails come from. Google may mark emails as spam if your IP reputation is poor.

IP reputation in Postmaster Tool

Keep in mind that IP reputation is tied to your email marketing provider. It’s a measure of their IP as well as yours.

If you see a downward trend, check in with the platform you’re using to ask if they’re seeing the same thing.

Domain Reputation

Domain reputation is the trustworthiness of the domain name you’ve verified in Postmaster Tools. This can be factored into Google’s spam scoring, along with other measurements.

Domain reputation in Postmaster Tools

The ideal scenario is a consistent rating of High, as shown in our screenshot above.

Wait: What is IP Reputation vs Domain Reputation?

You’ll now see that Google has separate options for IP reputation and domain reputation. Here’s the difference:

  • IP reputation measures the reputation of the server that actually sends your emails out. This might be a service like Constant Contact, ConvertKit, or Drip. Other people who use the service will share the same IP, so you’re a little more vulnerable to the impact of other users’ actions.
  • Domain reputation is a measure of the emails that are sent from your domain name as a whole.

Feedback Loop

High-volume or bulk senders can activate this feature to track spam complaints in more detail. You’ll need a special email header called Feedback-ID if you want to use this. Most likely, you won’t need to look at this report.

Authentication

This chart shows you how many emails cleared security checks.

In more technical terms, it shows how many emails attempted to authenticate using DMARC, SPF, and DKIM vs. how many actually did.

Postmaster Tools authentication

Encryption

This chart looks very similar to the domain reputation chart we already showed. It should sit at 100%.

If you’re seeing a lower percentage, you may be using outdated connection details for your email provider.

Check the websites or platforms that are sending emails from your domain and update them from an SSL connection to a TLS connection.

wp mail smtp host and port settings

Delivery Errors

Last but not least, the final chart is the most useful. The Delivery Errors report will show you whether emails were rejected or temporarily delayed. A temporary delay is labeled as a TempFail in this report.

This chart is going to tell you whether Gmail is blocking your emails, and if so, why.

If you see any jumps, click on the point in the chart and the reason for the failures will be displayed below it.

Delivery errors in Postmaster Tools

Small jumps here and there are not a huge cause for concern. However, very large error rates are a definite red flag. You may have received a 550 error or a 421 error that gives you more clues as to why they’re happening.

Here are the 3 most important error messages related to blocked emails in Gmail:

421-4.7.0 unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been temporarily rate limited.

550-5.7.1 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been blocked.

550-5.7.26 This mail is unauthenticated, which poses a security risk to the sender and Gmail users, and has been blocked. The sender must authenticate with at least one of SPF or DKIM. For this message, DKIM checks did not pass and SPF check for example.com did not pass with ip: 192.186.0.1.

If you’re seeing these errors, check that your domain name has the correct DNS records for authenticating email. It’s also a good idea to examine your emails to ensure you have the right unsubscribe links in them.

Note: WP Mail SMTP preserves the list-unsubscribe headers that your email provider adds. That means that your emails will have a one-click unsubscribe option at the top.

One click unsubscribe link

If you’re using a different SMTP plugin, make sure it’s preserving that crucial list-unsubscribe header. If it’s not there, If not, you may want to consider switching to WP Mail SMTP for the best possible protection against spam complaints and failed emails.

Fix Your WordPress Emails Now

Next, Authenticate Emails from WordPress

Are your emails from WordPress disappearing or landing in the spam folder? You’re definitely not alone. Learn how to authenticate WordPress emails and ensure they always land in your inbox.

Ready to fix your emails? Get started today with the best WordPress SMTP plugin. If you don’t have the time to fix your emails, you can get full White Glove Setup assistance as an extra purchase, and there’s a 14-day money-back guarantee for all paid plans.

If this article helped you out, please follow us on Facebook and Twitter for more WordPress tips and tutorials.

Source :
https://wpmailsmtp.com/how-to-set-up-google-postmaster-tools/