01/02/2024 Matthew Prince John Graham-Cumming Grant Bourzikas
11 min read
On Thanksgiving Day, November 23, 2023, Cloudflare detected a threat actor on our self-hosted Atlassian server. Our security team immediately began an investigation, cut off the threat actor’s access, and on Sunday, November 26, we brought in CrowdStrike’s Forensic team to perform their own independent analysis.
Yesterday, CrowdStrike completed its investigation, and we are publishing this blog post to talk about the details of this security incident.
We want to emphasize to our customers that no Cloudflare customer data or systems were impacted by this event. Because of our access controls, firewall rules, and use of hard security keys enforced using our own Zero Trust tools, the threat actor’s ability to move laterally was limited. No services were implicated, and no changes were made to our global network systems or configuration. This is the promise of a Zero Trust architecture: it’s like bulkheads in a ship where a compromise in one system is limited from compromising the whole organization.
From November 14 to 17, a threat actor did reconnaissance and then accessed our internal wiki (which uses Atlassian Confluence) and our bug database (Atlassian Jira). On November 20 and 21, we saw additional access indicating they may have come back to test access to ensure they had connectivity.
They then returned on November 22 and established persistent access to our Atlassian server using ScriptRunner for Jira, gained access to our source code management system (which uses Atlassian Bitbucket), and tried, unsuccessfully, to access a console server that had access to the data center that Cloudflare had not yet put into production in São Paulo, Brazil.
They did this by using one access token and three service account credentials that had been taken, and that we failed to rotate, after the Okta compromise of October 2023. All threat actor access and connections were terminated on November 24 and CrowdStrike has confirmed that the last evidence of threat activity was on November 24 at 10:44.
(Throughout this blog post all dates and times are UTC.)
Even though we understand the operational impact of the incident to be extremely limited, we took this incident very seriously because a threat actor had used stolen credentials to get access to our Atlassian server and accessed some documentation and a limited amount of source code. Based on our collaboration with colleagues in the industry and government, we believe that this attack was performed by a nation state attacker with the goal of obtaining persistent and widespread access to Cloudflare’s global network.
“Code Red” Remediation and Hardening Effort
On November 24, after the threat actor was removed from our environment, our security team pulled in all the people they needed across the company to investigate the intrusion and ensure that the threat actor had been completely denied access to our systems, and to ensure we understood the full extent of what they accessed or tried to access.
Then, from November 27, we redirected the efforts of a large part of the Cloudflare technical staff (inside and outside the security team) to work on a single project dubbed “Code Red”. The focus was strengthening, validating, and remediating any control in our environment to ensure we are secure against future intrusion and to validate that the threat actor could not gain access to our environment. Additionally, we continued to investigate every system, account and log to make sure the threat actor did not have persistent access and that we fully understood what systems they had touched and which they had attempted to access.
CrowdStrike performed an independent assessment of the scope and extent of the threat actor’s activity, including a search for any evidence that they still persisted in our systems. CrowdStrike’s investigation provided helpful corroboration and support for our investigation, but did not bring to light any activities that we had missed. This blog post outlines in detail everything we and CrowdStrike uncovered about the activity of the threat actor.
The only production systems the threat actor could access using the stolen credentials was our Atlassian environment. Analyzing the wiki pages they accessed, bug database issues, and source code repositories, it appears they were looking for information about the architecture, security, and management of our global network; no doubt with an eye on gaining a deeper foothold. Because of that, we decided a huge effort was needed to further harden our security protocols to prevent the threat actor from being able to get that foothold had we overlooked something from our log files.
Our aim was to prevent the attacker from using the technical information about the operations of our network as a way to get back in. Even though we believed, and later confirmed, the attacker had limited access, we undertook a comprehensive effort to rotate every production credential (more than 5,000 individual credentials), physically segment test and staging systems, performed forensic triages on 4,893 systems, reimaged and rebooted every machine in our global network including all the systems the threat actor accessed and all Atlassian products (Jira, Confluence, and Bitbucket).
The threat actor also attempted to access a console server in our new, and not yet in production, data center in São Paulo. All attempts to gain access were unsuccessful. To ensure these systems are 100% secure, equipment in the Brazil data center was returned to the manufacturers. The manufacturers’ forensic teams examined all of our systems to ensure that no access or persistence was gained. Nothing was found, but we replaced the hardware anyway.
We also looked for software packages that hadn’t been updated, user accounts that might have been created, and unused active employee accounts; we went searching for secrets that might have been left in Jira tickets or source code, examined and deleted all HAR files uploaded to the wiki in case they contained tokens of any sort. Whenever in doubt, we assumed the worst and made changes to ensure anything the threat actor was able to access would no longer be in use and therefore no longer be valuable to them.
Every member of the team was encouraged to point out areas the threat actor might have touched, so we could examine log files and determine the extent of the threat actor’s access. By including such a large number of people across the company, we aimed to leave no stone unturned looking for evidence of access or changes that needed to be made to improve security.
The immediate “Code Red” effort ended on January 5, but work continues across the company around credential management, software hardening, vulnerability management, additional alerting, and more.
Attack timeline
The attack started in October with the compromise of Okta, but the threat actor only began targeting our systems using those credentials from the Okta compromise in mid-November.
The following timeline shows the major events:
October 18 – Okta compromise
We’ve written about this before but, in summary, we were (for the second time) the victim of a compromise of Okta’s systems which resulted in a threat actor gaining access to a set of credentials. These credentials were meant to all be rotated.
Unfortunately, we failed to rotate one service token and three service accounts (out of thousands) of credentials that were leaked during the Okta compromise.
One was a Moveworks service token that granted remote access into our Atlassian system. The second credential was a service account used by the SaaS-based Smartsheet application that had administrative access to our Atlassian Jira instance, the third account was a Bitbucket service account which was used to access our source code management system, and the fourth was an AWS environment that had no access to the global network and no customer or sensitive data.
The one service token and three accounts were not rotated because mistakenly it was believed they were unused. This was incorrect and was how the threat actor first got into our systems and gained persistence to our Atlassian products. Note that this was in no way an error on the part of Atlassian, AWS, Moveworks or Smartsheet. These were merely credentials which we failed to rotate.
November 14 09:22:49 – threat actor starts probing
Our logs show that the threat actor started probing and performing reconnaissance of our systems beginning on November 14, looking for a way to use the credentials and what systems were accessible. They attempted to log into our Okta instance and were denied access. They attempted access to the Cloudflare Dashboard and were denied access.
Additionally, the threat actor accessed an AWS environment that is used to power the Cloudflare Apps marketplace. This environment was segmented with no access to global network or customer data. The service account to access this environment was revoked, and we validated the integrity of the environment.
November 15 16:28:38 – threat actor gains access to Atlassian services
The threat actor successfully accessed Atlassian Jira and Confluence on November 15 using the Moveworks service token to authenticate through our gateway, and then they used the Smartsheet service account to gain access to the Atlassian suite. The next day they began looking for information about the configuration and management of our global network, and accessed various Jira tickets.
The threat actor searched the wiki for things like remote access, secret, client-secret, openconnect, cloudflared, and token. They accessed 36 Jira tickets (out of a total of 2,059,357 tickets) and 202 wiki pages (out of a total of 194,100 pages).
The threat actor accessed Jira tickets about vulnerability management, secret rotation, MFA bypass, network access, and even our response to the Okta incident itself.
The wiki searches and pages accessed suggest the threat actor was very interested in all aspects of access to our systems: password resets, remote access, configuration, our use of Salt, but they did not target customer data or customer configurations.
November 16 14:36:37 – threat actor creates an Atlassian user account
The threat actor used the Smartsheet credential to create an Atlassian account that looked like a normal Cloudflare user. They added this user to a number of groups within Atlassian so that they’d have persistent access to the Atlassian environment should the Smartsheet service account be removed.
November 17 14:33:52 to November 20 09:26:53 – threat actor takes a break from accessing Cloudflare systems
During this period, the attacker took a break from accessing our systems (apart from apparently briefly testing that they still had access) and returned just before Thanksgiving.
November 22 14:18:22 – threat actor gains persistence
Since the Smartsheet service account had administrative access to Atlassian Jira, the threat actor was able to install the Sliver Adversary Emulation Framework, which is a widely used tool and framework that red teams and attackers use to enable “C2” (command and control), connectivity gaining persistent and stealthy access to a computer on which it is installed. Sliver was installed using the ScriptRunner for Jira plugin.
This allowed them continuous access to the Atlassian server, and they used this to attempt lateral movement. With this access the Threat Actor attempted to gain access to a non-production console server in our São Paulo, Brazil data center due to a non-enforced ACL. The access was denied, and they were not able to access any of the global network.
Over the next day, the threat actor viewed 120 code repositories (out of a total of 11,904 repositories). Of the 120, the threat actor used the Atlassian Bitbucket git archive feature on 76 repositories to download them to the Atlassian server, and even though we were not able to confirm whether or not they had been exfiltrated, we decided to treat them as having been exfiltrated.
The 76 source code repositories were almost all related to how backups work, how the global network is configured and managed, how identity works at Cloudflare, remote access, and our use of Terraform and Kubernetes. A small number of the repositories contained encrypted secrets which were rotated immediately even though they were strongly encrypted themselves.
We focused particularly on these 76 source code repositories to look for embedded secrets, (secrets stored in the code were rotated), vulnerabilities and ways in which an attacker could use them to mount a subsequent attack. This work was done as a priority by engineering teams across the company as part of “Code Red”.
As a SaaS company, we’ve long believed that our source code itself is not as precious as the source code of software companies that distribute software to end users. In fact, we’ve open sourced a large amount of our source code and speak openly through our blog about algorithms and techniques we use. So our focus was not on someone having access to the source code, but whether that source code contained embedded secrets (such as a key or token) and vulnerabilities.
November 23 – Discovery and threat actor access termination begins
Our security team was alerted to the threat actor’s presence at 16:00 and deactivated the Smartsheet service account 35 minutes later. 48 minutes later the user account created by the threat actor was found and deactivated. Here’s the detailed timeline for the major actions taken to block the threat actor once the first alert was raised.
15:58 – The threat actor adds the Smartsheet service account to an administrator group. 16:00 – Automated alert about the change at 15:58 to our security team. 16:12 – Cloudflare SOC starts investigating the alert. 16:35 – Smartsheet service account deactivated by Cloudflare SOC. 17:23 – The threat actor-created Atlassian user account is found and deactivated. 17:43 – Internal Cloudflare incident declared. 21:31 – Firewall rules put in place to block the threat actor’s known IP addresses.
November 24 – Sliver removed; all threat actor access terminated
10:44 – Last known threat actor activity. 11:59 – Sliver removed.
Throughout this timeline, the threat actor tried to access a myriad of other systems at Cloudflare but failed because of our access controls, firewall rules, and use of hard security keys enforced using our own Zero Trust tools.
To be clear, we saw no evidence whatsoever that the threat actor got access to our global network, data centers, SSL keys, customer databases or configuration information, Cloudflare Workers deployed by us or customers, AI models, network infrastructure, or any of our datastores like Workers KV, R2 or Quicksilver. Their access was limited to the Atlassian suite and the server on which our Atlassian runs.
A large part of our “Code Red” effort was understanding what the threat actor got access to and what they tried to access. By looking at logging across systems we were able to track attempted access to our internal metrics, network configuration, build system, alerting systems, and release management system. Based on our review, none of their attempts to access these systems were successful. Independently, CrowdStrike performed an assessment of the scope and extent of the threat actor’s activity, which did not bring to light activities that we had missed and concluded that the last evidence of threat activity was on November 24 at 10:44.
We are confident that between our investigation and CrowdStrike’s, we fully understand the threat actor’s actions and that they were limited to the systems on which we saw their activity.
Conclusion
This was a security incident involving a sophisticated actor, likely a nation-state, who operated in a thoughtful and methodical manner. The efforts we have taken ensure that the ongoing impact of the incident was limited and that we are well-prepared to fend off any sophisticated attacks in the future. This required the efforts of a significant number of Cloudflare’s engineering staff, and, for over a month, this was the highest priority at Cloudflare. The entire Cloudflare team worked to ensure that our systems were secure, the threat actor’s access was understood, to remediate immediate priorities (such as mass credential rotation), and to build a plan of long-running work to improve our overall security based on areas for improvement discovered during this process.
We are incredibly grateful to everyone at Cloudflare who responded quickly over the Thanksgiving holiday to conduct an initial analysis and lock out the threat actor, and all those who contributed to this effort. It would be impossible to name everyone involved, but their long hours and dedicated work made it possible to undertake an essential review and change of Cloudflare’s security while keeping our global network running and our customers’ service running.
We are grateful to CrowdStrike for having been available immediately to conduct an independent assessment. Now that their final report is complete, we are confident in our internal analysis and remediation of the intrusion and are making this blog post available.
IOCs Below are the Indications of Compromise (IOCs) that we saw from this threat actor. We are publishing them so that other organizations, and especially those that may have been impacted by the Okta breach, can search their logs to confirm the same threat actor did not access their systems.
Indicator
Indicator Type
SHA256
Description
193.142.58[.]126
IPv4
N/A
Primary threat actor Infrastructure, owned by M247 Europe SRL (Bucharest, Romania)
198.244.174[.]214
IPv4
N/A
Sliver C2 server, owned by OVH SAS (London, England)
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By: Shinji Robert Arasawa, Joshua Aquino, Charles Steven Derion, Juhn Emmanuel Atanque, Francisrey Joshua Castillo, John Carlo Marquez, Henry Salcedo, John Rainier Navato, Arianne Dela Cruz, Raymart Yambot, Ian Kenefick January 09, 2024 Read time: 8 min (2105 words)
A threat actor we track under the Intrusion set Water Curupira (known to employ the Black Basta ransomware) has been actively using Pikabot. a loader malware with similarities to Qakbot, in spam campaigns throughout 2023.
Pikabot is a type of loader malware that was actively used in spam campaigns by a threat actor we track under the Intrusion set Water Curupira in the first quarter of 2023, followed by a break at the end of June that lasted until the start of September 2023. Other researchers have previously noted its strong similarities to Qakbot, the latter of which was taken down by law enforcement in August 2023. An increase in the number of phishing campaigns related to Pikabot was recorded in the last quarter of 2023, coinciding with the takedown of Qakbot — hinting at the possibility that Pikabot might be a replacement for the latter (with DarkGate being another temporary replacement in the wake of the takedown).
Pikabot’s operators ran phishing campaigns, targeting victims via its two components — a loader and a core module — which enabled unauthorized remote access and allowed the execution of arbitrary commands through an established connection with their command-and-control (C&C) server. Pikabot is a sophisticated piece of multi-stage malware with a loader and core module within the same file, as well as a decrypted shellcode that decrypts another DLL file from its resources (the actual payload).
In general, Water Curupira conducts campaigns for the purpose of dropping backdoors such as Cobalt Strike, leading to Black Basta ransomware attacks (coincidentally, Black Basta also returned to operations in September 2023). The threat actor conducted several DarkGate spam campaigns and a small number of IcedID campaigns in the early weeks of the third quarter of 2023, but has since pivoted exclusively to Pikabot.
Pikabot, which gains initial access to its victim’s machine through spam emails containing an archive or a PDF attachment, exhibits the same behavior and campaign identifiers as Qakbot.
Figure 1. Our observations from the infection chain based on Trend’s investigation
Initial access via email
The malicious actors who send these emails employ thread-hijacking, a technique where malicious actors use existing email threads (possibly stolen from previous victims) and create emails that look like they were meant to be part of the thread to trick recipients into believing that they are legitimate. Using this technique increases the chances that potential victims would select malicious links or attachments. Malicious actors send these emails using addresses (created either through new domains or free email services) with names that can be found in original email threads hijacked by the malicious actor. The email contains most of the content of the original thread, including the email subject, but adds a short message on top directing the recipient to open the email attachment.
This attachment is either a password-protected archive ZIP file containing an IMG file or a PDF file. The malicious actor includes the password in the email message. Note that the name of the file attachment and its password vary for each email.
Figure 2. Sample email with a malicious ZIP attachmentFigure 3. Sample email with a malicious PDF attachment
The emails containing PDF files have a shorter message telling the recipient to check or view the email attachment.
The first stage of the attack
The attached archive contains a heavily obfuscated JavaScript (JS) with a file size amounting to more than 100 KB. Once executed by the victim, the script will attempt to execute a series of commands using conditional execution.
Figure 4. Files extracted to the attached archive (.zip or .img)Figure 5. Deobfuscated JS command
The script attempts command execution using cmd.exe. If this initial attempt is unsuccessful, the script proceeds with the following steps: It echoes a designated string to the console and tries to ping a specified target using the same string. In case the ping operation fails, the script employs Curl.exe to download the Pikabot payload from an external server, saving the file in the system’s temporary directory.
Subsequently, the script will retry the ping operation. If the retry is also unsuccessful, it uses rundll32.exe to execute the downloaded Pikabot payload (now identified as a .dll file) with “Crash” as the export parameter. The sequence of commands concludes by exiting the script with the specified exit code, ciCf51U2FbrvK.
We were able to observe another attack chain where the malicious actors implemented a more straightforward attempt to deliver the payload. As before, similar phishing techniques were performed to trick victims into downloading and executing malicious attachments. In this case, password-protected archive attachments were deployed, with the password contained in the body of the email.
However, instead of a malicious script, an IMG file was extracted from the attachment. This file contained two additional files — an LNK file posing as a Word document and a DLL file, which turned out to be the Pikabot payload extracted straight from the email attachment:
Figure 6. The content of the IMG file
Contrary to the JS file observed earlier, this chain maintained its straightforward approach even during the execution of the payload.
Once the victim is lured into executing the LNK file, rundll32.exe will be used to run the Pikabot DLL payload using an export parameter, “Limit”.
The content of the PDF file is disguised to look like a file hosted on Microsoft OneDrive to convince the recipient that the attachment is legitimate. Its primary purpose is to trick victims into accessing the PDF file content, which is a link to download malware.
Figure 7. Malicious PDF file disguised to look like a OneDrive attachment; note the misspelling of the word “Download”
When the user selects the download button, it will attempt to access a malicious URL, then proceed to download a malicious JS file (possibly similar to the previously mentioned JS file).
The delivery of the Pikabot payload via PDF attachment is a more recent development, emerging only in the fourth quarter of 2023.
We discovered an additional variant of the malicious downloader that employed obfuscation methods involving array usage and manipulation:
Figure 8. Elements of array “_0x40ee” containing download URLs and JS methods used for further execution
Nested functions employed array manipulation methods using “push” and “shift,” introducing complexity to the code’s structure and concealing its flow to hinder analysis. The presence of multiple download URLs, the dynamic creation of random directories using the mkdir command, and the use of Curl.exe, as observed in the preceding script, are encapsulated within yet another array. The JavaScript will run multiple commands in an attempt to retrieve the malicious payload from different external websites using Curl.exe, subsequently storing it in a random directory created using mkdir.
Figure 9. Payload retrieval commands using curl.exe
The rundll32.exe file will continue to serve as the execution mechanism for the payload, incorporating its export parameter.
Figure 10. Payload execution using rundll32.exe
The Pikabot payload
We analyzed the DLL file extracted from the archive shown in Figure 6 and found it to be a sample of a 32-bit DLL file with 1515 exports. Calling its export function “Limit”, the file will decrypt and execute a shellcode that identifies if the process is being debugged by calling the Windows API NtQueryInformationProcess twice with the flag 0x7 (ProcessDebugPort) on the first call and 0x1F ProcessDebugFlags on the second call. This shellcode also decrypts another DLL file that it loads into memory and then eventually executes.
Figure 11. The shellcode calling the entry point of the decrypted DLL file
The decrypted DLL file will execute another anti-analysis routine by loading incorrect libraries and other junk to detect sandboxes. This routine seems to be copied from a certain GitHub article.
Security/Virtual Machine/Sandbox DLL files
Real DLL files
Fake DLL files
cmdvrt.32.dll
kernel32.dll
NetProjW.dll
cmdvrt.64.dll
networkexplorer.dll
Ghofr.dll
cuckoomon.dll
NlsData0000.dll
fg122.dll
pstorec.dll
avghookx.dll
avghooka.dll
snxhk.dll
api_log.dll
dir_watch.dll
wpespy.dll
Table 1. The DLL files loaded to detect sandboxes
After performing the anti-analysis routine, the malware loads a set of PNG images from its resources section which contains an encrypted chunk of the core module and then decrypts them. Once the core payload has been decrypted, the Pikabot injector creates a suspended process (%System%\SearchProtocolHost) and injects the core module into it. The injector uses indirect system calls to hide its injection.
Figure 12. Loading the PNG images to build the core module
Resolving the necessary APIs is among the malware’s initial actions. Using a hash of each API (0xF4ACDD8, 0x03A5AF65E, and 0xB1D50DE4), Pikabot uses two functions to obtain the addresses of the three necessary APIs, GetProcAddress, LoadLibraryA, and HeapFree. This process is done by looking through kernel32.dll exports. The rest of the used APIs are resolved using GetProcAddress with decrypted strings. Other pertinent strings are also decrypted during runtime before they are used.
Figure 13. Harvesting the GetProcAddress and LoadLibrary API
The Pikabot core module checks the system’s languages and stops its execution if the language is any of the following:
Russian (Russia)
Ukrainian (Ukraine)
It will then ensure that only one instance of itself is running by creating a hard-coded mutex, {A77FC435-31B6-4687-902D-24153579C738}.
The next stage of the core module involves obtaining details about the victim’s system and forwarding them to a C&C server. The collected data uses a JSON format, with every data item using the wsprintfW function to fill its position. The stolen data will look like the image in Figure 13 but with the collected information before encryption:
Figure 14. Stolen information in JSON format before encryption
Pikabot seems to have a binary version and a campaign ID. The keys 0fwlm4g and v2HLF5WIO are present in the JSON data, with the latter seemingly being a campaign ID.
The malware creates a named pipe and uses it to temporarily store the additional information gathered by creating the following processes:
whoami.exe /all
ipconfig.exe /all
netstat.exe -aon
Each piece of information returned will be encrypted before the execution of the process.
A list of running processes on the system will also be gathered and encrypted by calling CreateToolHelp32Snapshot and listing processes through Process32First and Process32Next.
Once all the information is gathered, it will be sent to one of the following IP addresses appended with the specific URL, cervicobrachial/oIP7xH86DZ6hb?vermixUnintermixed=beatersVerdigrisy&backoff=9zFPSr:
70[.]34[.]209[.]101:13720
137[.]220[.]55[.]190:2223
139[.]180[.]216[.]25:2967
154[.]61[.]75[.]156:2078
154[.]92[.]19[.]139:2222
158[.]247[.]253[.]155:2225
172[.]233[.]156[.]100:13721
However, as of writing, these sites are inaccessible.
C&C servers and impact
As previously mentioned, Water Curupira conducts campaigns to drop backdoors such as Cobalt Strike, which leads to Black Basta ransomware attacks.It is this potential association with a sophisticated type of ransomware such as Black Basta that makes Pikabot campaigns particularly dangerous.
The threat actor also conducted several DarkGate spam campaigns and a small number of IcedID campaigns during the early weeks of the third quarter of 2023, but has since pivoted exclusively to Pikabot.
Lastly, we have observed distinct clusters of Cobalt Strike beacons with over 70 C&C domains leading to Black Basta, and which have been dropped via campaigns conducted by this threat actor.
Security recommendations
To avoid falling victim to various online threats such as phishing, malware, and scams, users should stay vigilant when it comes to emails they receive. The following are some best practices in user email security:
Always hover over embedded links with the pointer to learn where the link leads.
Check the sender’s identity. Unfamiliar email addresses, mismatched email and sender names, and spoofed company emails are signs that the sender has malicious intent.
If the email claims to come from a legitimate company, verify both the sender and the email content before downloading attachments or selecting embedded links.
Keep operating systems and all pieces of software updated with the latest patches.
Regularly back up important data to an external and secure location. This ensures that even if you fall victim to a phishing attack, you can restore your information.
A multilayered approach can help organizations guard possible entry points into their system (endpoint, email, web, and network). Security solutions can detect malicious components and suspicious behavior, which can help protect enterprises.
Trend Vision One™ provides multilayered protection and behavior detection, which helps block questionable behavior and tools before ransomware can do any damage.
Trend Cloud One™ – Workload Security protects systems against both known and unknown threats that exploit vulnerabilities. This protection is made possible through techniques such as virtual patching and machine learning.
Trend Micro™ Deep Discovery™ Email Inspector employs custom sandboxing and advanced analysis techniques to effectively block malicious emails, including phishing emails that can serve as entry points for ransomware.
Trend Micro Apex One™ offers next-level automated threat detection and response against advanced concerns such as fileless threats and ransomware, ensuring the protection of endpoints.
Indicators of Compromise (IOCs)
The indicators of compromise for this blog entry can be found here.
Dirk Schrader Published: November 14, 2023 Updated: November 24, 2023
In the wake of escalating cyber-attacks and data breaches, the ubiquitous advice of “don’t share your password” is no longer enough. Passwords remain the primary keys to our most important digital assets, so following password security best practices is more critical than ever. Whether you’re securing email, networks, or individual user accounts, following password best practices can help protect your sensitive information from cyber threats.
Read this guide to explore password best practices that should be implemented in every organization — and learn how to protect vulnerable information while adhering to better security strategies.
The Secrets of Strong Passwords
A strong password is your first line of defense when it comes to protecting your accounts and networks. Implement these standard password creation best practices when thinking about a new password:
Complexity: Ensure your passwords contain a mix of uppercase and lowercase letters, numbers, and special characters. It should be noted that composition rules, such as lowercase, symbols, etc. are no longer recommended by NIST — so use at your own discretion.
Length: Longer passwords are generally stronger — and usually, length trumps complexity. Aim for at least 6-8 characters.
Unpredictability: Avoid using common phrases or patterns. Avoid using easily guessable information like birthdays or names. Instead, create unique strings that are difficult for hackers to guess.
Combining these factors makes passwords harder to guess. For instance, if a password is 8 characters long and includes uppercase letters, lowercase letters, numbers and special characters, the total possible combinations would be (26 + 26 + 10 + 30)^8. This astronomical number of possibilities makes it exceedingly difficult for an attacker to guess the password.
Of course, given NIST’s updated guidance on passwords, the best approach to effective password security is using a password manager — this solution will not only help create and store your passwords, but it will automatically reject common, easy-to-guess passwords (those included in password dumps). Password managers greatly increase security against the following attack types.
Password-Guessing Attacks
Understanding the techniques that adversaries use to guess user passwords is essential for password security. Here are some of the key attacks to know about:
Brute-Force Attack
In a brute-force attack, an attacker systematically tries every possible combination of characters until the correct password is found. This method is time-consuming but can be effective if the password is weak.
Strong passwords help thwart brute force attacks because they increase the number of possible combinations an attacker must try, making it unlikely they can guess the password within a reasonable timeframe.
Dictionary Attack
A dictionary attack is a type of brute-force attack in which an adversary uses a list of common words, phrases and commonly used passwords to try to gain access.
Unique passwords are essential to thwarting dictionary attacks because attackers rely on common words and phrases. Using a password that isn’t a dictionary word or a known pattern significantly reduces the likelihood of being guessed. For example, the string “Xc78dW34aa12!” is not in the dictionary or on the list of commonly used passwords, making it much more secure than something generic like “password.”
Dictionary Attack with Character Variations
In some dictionary attacks, adversaries also use standard words but also try common character substitutions, such as replacing ‘a’ with ‘@’ or ‘e’ with ‘3’. For example, in addition to trying to log on using the word “password”, they might also try the variant “p@ssw0rd”.
Choosing complex and unpredictable passwords is necessary to thwart these attacks. By using unique combinations and avoiding easily guessable patterns, you make it challenging for attackers to guess your password.
How Password Managers Enhance Security
Password managers are indispensable for securely storing and organizing your passwords. These tools offer several key benefits:
Security: Password managers store passwords and enter them for you, eliminating the need for users to remember them all. All users need to remember is the master password for their password manager tool. Therefore, users can use long, complex passwords as recommended by best practices without worrying about forgetting their passwords or resorting to insecure practices like writing passwords down or reusing the same password for multiple sites or applications.
Password generation: Password managers can generate a strong and unique password for user accounts, eliminating the need for individuals to come up with them.
Encryption: Password managers encrypt password vaults, ensuring the safety of data — even if it is compromised.
Convenience: Password managers enable users to easily access passwords across multiple devices.
When selecting a password manager, it’s important to consider your organization’s specific needs, such as support for the platforms you use, price, ease of use and vendor breach history. Conduct research and read reviews to identify the one that best aligns with your organization’s requirements. Some noteworthy options include Netwrix Password Secure, LastPass, Dashlane, 1Password and Bitwarden.
How Multifactor Authentication (MFA) Adds an Extra Layer of Security
Multifactor authentication strengthens security by requiring two or more forms of verification before granting access. Specifically, you need to provide at least two of the following authentication factors:
Something you know: The classic example is your password.
Something you have: Usually this is a physical device like a smartphone or security token.
Something you are: This is biometric data like a fingerprint or facial recognition.
MFA renders a stolen password worthless, so implement it wherever possible.
Password Expiration Management
Password expiration policies play a crucial role in maintaining strong password security. Using a password manager that creates strong passwords also has an influence on password expiration. If you do not use a password manager yet, implement a strategy to check all passwords within your organization; with a rise in data breaches, password lists (like the known rockyou.txt and its variations) used in brute-force attacks are constantly growing. The website haveibeenpawned.com offers a service to check whether a certain password has been exposed. Here’s what users should know about password security best practices related to password expiration:
Follow policy guidelines: Adhere to your organization’s password expiration policy. This includes changing your password when prompted and selecting a new, strong password that meets the policy’s requirements.
Set reminders: If your organization doesn’t enforce password expiration via notifications, set your own reminders to change your password when it’s due. Regularly check your email or system notifications for prompts.
Avoid obvious patterns: When changing your password, refrain from using variations of the previous one or predictable patterns like “Password1,” “Password2” and so on.
Report suspicious activity: If you notice any suspicious account activity or unauthorized password change requests, report them immediately to your organization’s IT support service or helpdesk.
Be cautious with password reset emails: Best practice for good password security means being aware of scams. If you receive an unexpected email prompting you to reset your password, verify its authenticity. Phishing emails often impersonate legitimate organizations to steal your login credentials.
Password Security and Compliance
Compliance standards require password security and password management best practices as a means to safeguard data, maintain privacy and prevent unauthorized access. Here are a few of the laws that require password security:
HIPAA (Health Insurance Portability and Accountability Act): HIPAA mandates that healthcare organizations implement safeguards to protect electronic protected health information (ePHI), which includes secure password practices.
PCI DSS (Payment Card Industry Data Security Standard): PCI DSS requires organizations that handle payment card data on their website to implement strong access controls, including password security, to protect cardholder data.
GDPR (General Data Protection Regulation): GDPR requires organizations that store or process the data of EU residents to implement appropriate security measures to protect personal data. Password security is a fundamental aspect of data protection under GDPR.
FERPA (Family Educational Rights and Privacy Act): FERPA governs the privacy of student education records. It includes requirements for securing access to these records, which involves password security.
Organizations subject to these compliance standards need to implement robust password policies and password security best practices. Failure to do so can result in steep fines and other penalties.
There are also voluntary frameworks that help organizations establish strong password policies. Two of the most well known are the following:
NIST Cybersecurity Framework: The National Institute of Standards and Technology (NIST) provides guidelines and recommendations, including password best practices, to enhance cybersecurity.
ISO 27001: ISO 27001 is an international standard for information security management systems (ISMSs). It includes requirements related to password management as part of its broader security framework.
Password Best Practices in Action
Now, let’s put these password security best practices into action with an example:
Suppose your name is John Doe and your birthday is December 10, 1985. Instead of using “JohnDoe121085” as your password (which is easily guessable), follow these good password practices:
Create a long, unique (and unguessable) password, such as: “M3an85DJ121!”
If you are looking to strengthen your security, follow these password best practices:
Remove hints or knowledge-based authentication: NIST recommends not using knowledge-based authentication (KBA), such as questions like “What town were you born in?” but instead, using something more secure, like two-factor authentication.
Encrypt passwords: Protect passwords with encryption both when they are stored and when they are transmitted over networks. This makes them useless to any hacker who manages to steal them.
Avoid clear text and reversible forms: Users and applications should never store passwords in clear text or any form that could easily be transformed into clear text. Ensure your password management routine does not use clear text (like in an XLS file).
Choose unique passwords for different accounts: Don’t use the same, or even variations, of the same passwords for different accounts. Try to come up with unique passwords for different accounts.
Use a password management: This can help select new passwords that meet security requirements, send reminders of upcoming password expiration, and help update passwords through a user-friendly interface.
Enforce strong password policies: Implement and enforce strong password policies that include minimum length and complexity requirements, along with a password history rule to prevent the reuse of previous passwords.
Update passwords when needed: You should be checking and – if the results indicate so – updating your passwords to minimize the risk of unauthorized access, especially after data breaches.
Monitor for suspicious activity: Continuously monitor your accounts for suspicious activity, including multiple failed login attempts, and implement account lockouts and alerts to mitigate threats.
Educate users: Conduct or partake in regular security awareness training to learn about password best practices, phishing threats, and the importance of maintaining strong, unique passwords for each account.
Implement password expiration policies: Enforce password expiration policies that require password changes at defined circumstances to enhance security.
How Netwrix Can Help
Adhering to password best practices is vital to safeguarding sensitive information and preventing unauthorized access.
Netwrix Password Secure provides advanced capabilities for monitoring password policies, detecting and responding to suspicious activity and ensuring compliance with industry regulations. With features such as real-time alerts, comprehensive reporting and a user-friendly interface, it empowers organizations to proactively identify and address password-related risks, enforce strong password policies, and maintain strong security across their IT environment.
Conclusion
In a world where cyber threats are constantly evolving, adhering to password management best practices is essential to safeguard your digital presence. First and foremost, create a strong and unique password for each system or application — remember that using a password manager makes it much easier to adhere to this critical best practice. In addition, implement multifactor authentication whenever possible to thwart any attacker who manages to steal your password. By following the guidelines, you can enjoy a safer online experience and protect your valuable digital assets.
Dirk Schrader is a Resident CISO (EMEA) and VP of Security Research at Netwrix. A 25-year veteran in IT security with certifications as CISSP (ISC²) and CISM (ISACA), he works to advance cyber resilience as a modern approach to tackling cyber threats. Dirk has worked on cybersecurity projects around the globe, starting in technical and support roles at the beginning of his career and then moving into sales, marketing and product management positions at both large multinational corporations and small startups. He has published numerous articles about the need to address change and vulnerability management to achieve cyber resilience.
If you want to improve your network security and performance, learning how to set up a VLAN properly is all you need. Virtual LANs are powerful networking tools that allow you to segment your network into logical groups and isolate traffic between them.
In this post, we will go through the steps required to set up a VLAN in your network. We will configure two switches along with their interfaces and VLANs, respectively.
So, let’s dive in and learn how to set up VLANs and take your network to the next level.
Table of Contents
What is a VLAN?
Preparing for VLAN configuration
Our Lab
Network Diagram
How to set up a VLAN on a Switch?
Let’s connect to the Switch
Configure VLANs
Assign switch ports to VLANs
Configure trunk ports
Extra Configuration to Consider
What is a VLAN?
Before we go deep into learning how to set up a VLAN and provide examples, let’s understand the foundations of VLANs (or Virtual Local Area Networks).
In a nutshell, VLANs are logical groupings of devices that rely on Layer 2 addresses (MAC) for communication. VLANs are implemented to segment a physical network (or large Layer two broadcast domains) into multiple smaller logical networks (isolated broadcast domains).
Each VLAN behaves as a separate network with its own broadcast domain. VLANs help prevent broadcast storms (extreme amounts of broadcast traffic). They also help control traffic and overall improve network security and performance.
Preparing for VLAN configuration
Although VLANs are usually left for Layer 2 switches, in reality, any device (including routers and L3 switches) with switching capabilities and support of VLAN configuration should be an excellent fit for VLANs. In addition, VLANs are supported by different vendors, and since each vendor has a different OS and code, the way the VLANs are configured may slightly change.
Furthermore, you can also use specific software such as network diagramming and simulation to help you create network diagrams and test your configuration.
Our Lab
We will configure a popular Cisco (IOS-based) switch for demonstration purposes. We will use Boson NetSim (a network simulator for Cisco networking hardware and software) to run Cisco IOS simulated commands. This simulation is like you were configuring an actual Cisco switch or router.
Network Diagram
To further illustrate how to set up a VLAN, we will work on the following network diagram. We will configure two VLANs in two different switches. We will then configure each port on the switches connected to a PC. We will then proceed to configure the trunk port, which is vital for VLAN traffic.
Network diagram details
S2 and S3 (Switch 2 and Switch 3) – Two Cisco L2 Switches connecting PCs at different VLANs (VLAN 10 and VLAN 20) via Fast Ethernet interfaces.
VLANs 10 and VLAN20. These VLANs configured in L2 switches (S2 and S3) create a logical grouping of PCs within the network. In addition, each VLAN gets a name, VLAN 10 (Engineering) and VLAN 20 (Sales).
PCs. PC1, PC2, PC3, and PC4 are each connected to a specific L2 switch.
How to set up a VLAN on a Switch?
So now that you know the VLAN configuration we will be using, including the number of switches, VLAN ID, VLAN name, and the devices or ports that will be part of the configuration, let’s start setting up the VLANs.
Note:VLAN configuration is just a piece of the puzzle. Switches also need proper interface configuration, authentication, access, etc. To learn how to correctly connect and configure everything else, follow the step-by-step guide on how to configure a Cisco Switch.
a. Let’s connect to the switch
Inspect your hardware and find the console port. This port is usually located on the back of your Cisco switch. You can connect to the switch’s “console port” using a console cable (or rollover). Connect one end of the console cable to the switch’s console port and the other to your computer’s serial port.
Note: Obviously, not all modern computers have serial ports. Some modern switches come with a Mini USB port or AUX port to help with this. But if your hardware doesn’t have these ports, you can also connect to the switch port using special cables like an RJ-45 rollover cable, a Serial DB9-to-RJ-45 console cable, or a serial-to-USB adapter.
Depending on your switch’s model, you can configure it via Command Line Interface (CLI) or Graphical User Interface (GUI). We will connect to the most popular user interface: The IOS-based CLI.
To connect to your switch’s IOS-based CLI, you must use a terminal emulator on your computer, such as PuTTY or SecureCRT.
You’ll need to configure the terminal emulator to use the correct serial port and set the baud rate to 9600. Learn how to properly set these parameters in the Cisco switching configuration guide.
In the terminal emulator, press Enter to activate the console session. The Cisco switch should display a prompt asking for a username and password.
Enter your username and password to log in to the switch.
b. Configure VLANs
According to our previously shown network diagram, we will need two VLANs; VLAN 10 and VLAN 20.
To configure Layer 2 switches, you need to enter the privileged EXEC mode by typing “enable” and entering the password (if necessary).
Enter the configuration mode by typing “configure terminal.”
Create the VLAN with “vlan <vlan ID>” (e.g., “vlan 10”).
Name the VLAN by typing “name <vlan name>” (e.g., “name Sales”).
Repeat these two steps for each VLAN you want to create.
Configuration on Switch 2 (S2)
S2# configure terminal
S2(config)# vlan 10
S2(config-vlan)# name Engineering
S2(config-vlan)# end
S2# configure terminal
S2(config)# vlan 20
S2(config-vlan)# name Sales
S2(config-vlan)# end
Use the “show vlan” command to see the configured VLANs. From the output below, you’ll notice that the two new VLANs 10 (Engineering) and 20 (Sales) are indeed configured and active but not yet assigned to any port.
Configuration on Switch 3 (S3)
S3# configure terminal
S3(config)# vlan 10
S3(config-vlan)# name Engineering
S3(config-vlan)# end
S3# configure terminal
S3(config)# vlan 20
S3(config-vlan)# name Sales
S3(config-vlan)# end
Note: From the output above, you might have noticed VLAN 1 (default), which is currently active and is assigned to all the ports in the switch. This VLAN, also known as native VLAN, is the default VLAN on most Cisco switches. It is used for untagged traffic on a trunk port. This means that all traffic that is not explicitly tagged with VLAN information will be sent to this default VLAN.
Now, let’s remove those VLAN 1 tags from interfaces Fa0/2 and Fa0/3. Or in simple words let’s assign the ports to our newly created VLANs.
c. Assign switch ports to VLANs
In the previous section, we created our VLANs; now, we must assign the appropriate switch ports to the correct VLANs. The proper steps to assign switch ports to VLANs are as follows:
Enter configuration mode. Remember to run these commands under the configuration mode (configure terminal).
Assign ports to the VLANs by typing “interface <interface ID>” (e.g., “interface GigabitEthernet0/1”).
Configure the port as an access port by typing “switchport mode access”
Assign the port to a VLAN by typing “switchport access vlan <vlan ID>” (e.g., “switchport access vlan 10”).
Repeat these steps for each port you want to assign to a VLAN.
Let’s refer to a section of our network diagram
Configuration on Switch 2 (S2)
S2(config)# interface fastethernet 0/2
S2(config-if)# switchport mode access
S2(config-if)# switchport access vlan 10
S2(config)# interface fastethernet 0/3
S2(config-if)# switchport mode access
S2(config-if)# switchport access vlan 20
Use the “show running-configuration” to see the new configuration taking effect on the interfaces.
Configuration on Switch 3 (S3)
S3(config)# interface fastethernet 0/2
S3(config-if)# switchport mode access
S3(config-if)# switchport access vlan 10
S3(config)# interface fastethernet 0/3
S3(config-if)# switchport mode access
S3(config-if)# switchport access vlan 20
A “show running-configuration” can show you our configuration results.
d. Configure trunk ports
Trunk ports are a type of switch port mode (just like access) that perform essential tasks like carrying traffic for multiple VLANs between switches, tagging VLAN traffic, supporting VLAN management, increasing bandwidth efficiency, and allowing inter-VLAN routing.
If we didn’t configure trunk ports between our switches, the PCs couldn’t talk to each other on different switches, even if they were on the same VLAN.
Here’s a step by step to configuring trunk ports
Configure a trunk port to carry traffic between VLANs by typing “interface <interface ID>” (e.g., “interface FastEthernet0/12”).
Set the trunk encapsulation method (dot1q). The IEEE 802.1Q (dot1q) trunk encapsulation method is the standard tagging Ethernet frames with VLAN information.
Configure the port as a trunk port by typing “switchport mode trunk”.
Repeat the steps for each trunk port you want to configure.
Note (on redundant trunk links): To keep our article simple, we will configure one trunk link. However, keep in mind that any good network design (including trunk links) would need redundancy. One trunk link between switches is not an optimal redundant solution for networks on production. To add redundancy, we recommend using EtherChannel to bundle physical links together and configure the logical link as a trunk port. You can also use Spanning Tree Protocol (STP) by using the “spanning-tree portfast trunk” command.
Note: You can use different types of trunk encapsulation such as dot1q and ISL, just make sure both ends match the type of encapsulation.
Extra Configuration to Consider
Once you finish with VLAN and trunk configuration, remember to test VLAN connectivity between PCs, you can do this by configuring the proper IP addressing and doing a simple ping. Below are other key configurations related to your new VLANs that you might want to consider.
a. Ensure all your interfaces are up and running
To ensure that your interfaces are not administratively down, issue a “no shutdown” (or ‘no shut’) command on all those newly configured interfaces. Additionally, you can also use the “show interfaces” to see the status of all the interfaces.
b. (Optional) enable inter-VLAN
VLANs, as discussed earlier, separate broadcast domains (Layer 2) — they do not know how to route IP traffic because Layer 2 devices like switches can’t accept IP address configuration on their interfaces. To allow inter-VLAN communication (PCs on one VLAN communicate with PCs on another VLAN), you would need to use a Layer 3 device (a router or L3 switch) to route traffic.
There are three ways to implement inter-VLAN routing: an L3 router with multiple Ethernet interfaces, an L3 router with one router interface using subinterfaces (known as Router-On-a-Stick), and an L3 switch with SVI.
We will show a step-by-step on how to configure Router-On-a-Stick for inter-VLAN communications.
Connect the router to one switch via a trunk port.
Configure subinterfaces on the router for each VLAN (10 and 20 in our example). To configure subinterfaces, use the “interface” command followed by the VLAN number with a period and a subinterface number (e.g., “interface FastEthernet0/0.10” for VLAN 10). For example, to configure subinterfaces for VLANs 10 and 20, you would use the following commands:
> router(config-subif)# ip address 192.168.20.1 255.255.255.0
Configure a default route on the router using the “ip route” command. This is a default route to the Internet through a gateway at IP address 192.168.1.1. For example:
> router(config)# ip route 0.0.0.0 0.0.0.0 192.168.1.1
c. Configure DHCP Server
To automatically assign IP addresses to devices inside the VLANs, you will need to configure a DHCP server. Follow these steps:
The DHCP server should also be connected to the VLAN.
Configure the DHCP server to provide IP addresses to devices in the VLAN.
Configure the router to forward DHCP requests to the DHCP server by typing “ip helper-address <ip address>” (e.g., “ip helper-address 192.168.10.2”).
Final Words
By following the steps outlined in this post, you can easily set up a VLAN on your switch and effectively segment your network. Keep in mind to thoroughly test your VLAN configuration and consider additional configuration options to optimize your network for your specific needs.
With proper setup and configuration, VLANs can greatly enhance your network’s capabilities and 10x increase its performance and security.
The realm of Network Monitoring Tools, Software, and Vendors is Huge, to say the least. New software, tools, and utilities are being launched almost every year to compete in an ever-changing marketplace of IT monitoring, server monitoring, and system monitoring software.
I’ve test-driven, played with and implemented dozens during my career and this guide rounds up the best ones in an easy-to-read format and highlighted their main strengths and why I think they are in the top class of tools to use in your IT infrastructure and business.
Some of the features I am looking for are device discovery, uptime/downtime indicators, along with robust and thorough alerting systems (via email/SMS), NetFlow and SNMP Integration as well as considerations that are important with any software purchase such as ease of use and value for money.
The features from above were all major points of interest when evaluating software suites for this article and I’ll try to keep this article as updated as possible with new feature sets and improvements as they are released.
Here is our list of the top network monitoring tools:
Auvik – EDITOR’S CHOICE This cloud platform provides modules for LAN monitoring, Wi-Fi monitoring, and SaaS system monitoring. The network monitoring package discovers all devices, maps the network, and then implements automated performance tracking. Get a 14-day free trial.
SolarWinds Network Performance Monitor – FREE TRIAL The leading network monitoring system that uses SNMP to check on network device statuses. This monitoring tool includes autodiscovery that compiles an asset inventory and automatically draws up a network topology map. Runs on Windows Server. Start 30-day free trial.
Checkmk – FREE TRIAL This hybrid IT infrastructure monitoring package includes a comprehensive network monitor that provides device status tracking and traffic analysis functions via the integration with ntop. Available as a Linux install package, Docker package, appliance and cloud application available in cloud marketplaces. Get a 30-day free trial.
Datadog Network Monitoring – FREE TRIAL Provides good visibility over each of the components of your network and the connections between them – be it cloud, on-premises or hybrid environment. Troubleshoot infrastructure, apps and DNS issues effortlessly.
ManageEngine OpManager – FREE TRIAL An SNMP-based network monitor that has great network topology layout options, all based on an autodiscovery process. Installs on Windows Server and Linux.
NinjaOne RMM – FREE TRIAL This cloud-based system provides remote monitoring and management for managed service providers covering the systems of their clients.
Site24x7 Network Monitoring – FREE TRIAL A cloud-based monitoring system for networks, servers, and applications. This tool monitors both physical and virtual resources.
Atera – FREE TRIAL A cloud-based package of remote monitoring and management tools that include automated network monitoring and a network mapping utility.
Below you’ll find an updated list of the Latest Tools & Software to ensure your network is continuously tracked and monitored at all times of the day to ensure the highest up-times possible. Most of them have free Downloads or Trials to get you started for 15 to 30 days to ensure it meets your requirements.
What should you look for in network monitoring tools?
We reviewed the market for network monitoring software and analyzed the tools based on the following criteria:
An automated service that can perform network monitoring unattended
A device discovery routine that automatically creates an asset inventory
A network mapping service that shows live statuses of all devices
Alerts for when problems arise
The ability to communicate with network devices through SNMP
A free trial or a demo for a no-cost assessment
Value for money in a package that provides monitoring for all network devices at a reasonable price
With these selection criteria in mind, we have defined a shortlist of suitable network monitoring tools for all operating systems.
Auvik is a SaaS platform that offers a network discovery and mapping system that automates enrolment and then continues to operate in order to spot changes in network infrastructure. This system is able to centralize and unify the monitoring of multiple sites.
Key Features:
A SaaS package that includes processing power and storage space for system logs as well as the monitoring software
Centralizes the monitoring of networks on multiple sites
Watches over network device statuses
Offers two plans: Essential and Performance
Network traffic analysis included in the higher plan
Monitors virtual LANs as well as physical networks
Autodiscovery service
Network mapping
Alerts for automated monitoring
Integrations with third-party complimentary systems
Why do we recommend it?
Auvik is a cloud-based network monitoring system. It reaches into your network, identifies all connected devices, and then creates a map. While SolarWinds Network Performance Monitor also performs those tasks, Auvik is a much lighter tool that you don’t have to host yourself and you don’t need deep technical knowledge to watch over a network with this automated system.
Auvik’s network monitoring system is automated, thanks to its system of thresholds. The service includes out-of-the-box thresholds that are placed on most of the metrics that the network monitor tracks. It is also possible to create custom thresholds.
Once the monitoring service is operating, if any of the thresholds are crossed, the system raises an alert. This mechanism allows technicians to get on with other tasks, knowing that the thresholds give them time to avert system performance problems that would be noticeable to users.
Network management tools that are included in the Auvik package include configuration management to standardize the settings of network devices and prevent unauthorized changes.
The processing power for Auvik is provided by the service’s cloud servers. However, the system requires collectors to be installed on each monitored site. This software runs on Windows Server and Ubuntu Linux. It is also possible to run the collector on a VM. Wherever the collector is located, the system manager still accesses the service’s console, which is based on the Auvik server, through any standard Web browser.
Who is it recommended for?
Smaller businesses that don’t have a team to support IT would benefit from Auvik. It needs no software maintenance and the system provides automated alerts when issues arise, so your few IT staff can get on with supporting other resources while Auvik looks after the network.
PROS:
A specialized network monitoring tool
Additional network management utilities
Configuration management included
A cloud-based service that is accessible from anywhere through any standard Web browser
Data collectors for Windows Server and Ubuntu Linux
CONS:
The system isn’t expandable with any other Auvik modules
Auvik doesn’t publish its prices by you can access a 14-day free trial.
EDITOR’S CHOICE
Auvik is our top pick for a network monitoring tool because it is a hosted SaaS package that provides all of your network monitoring needs without you needing to maintain the software. The Auvik platform installs an agent on your site and then sets itself up by scanning the network and identifying all devices. The inventory that this system generates gives you details of all of your equipment and provides a basis for network topology maps. Repeated checks on the network gather performance statistics and if any metric crosses a threshold, the tool will generate an alert. You can centralize the monitoring of multiple sites with this service.
PRTG Network Monitor software is commonly known for its advanced infrastructure management capabilities. All devices, systems, traffic, and applications in your network can be easily displayed in a hierarchical view that summarizes performance and alerts. PRTG monitors the entire IT infrastructure using technology such as SNMP, WMI, SSH, Flows/Packet Sniffing, HTTP requests, REST APIs, Pings, SQL, and a lot more.
Key Features:
Autodiscovery that creates and maintains a device inventory
Live network topology maps are available in a range of formats
Monitoring for wireless networks as well as LANs
Multi-site monitoring capabilities
SNMP sensors to gather device health information
Ping to check on device availability
Optional extra sensors to monitor servers and applications
System-wide status overviews and drill-down paths for individual device details
A protocol analyzer to identify high-traffic applications
A packet sniffer to collect packet headers for analysis
Color-coded graphs of live data in the system dashboard
Capacity planning support
Alerts on device problems, resource shortages, and performance issues
Notifications generated from alerts that can be sent out by email or SMS
Available for installation on Windows Server or as a hosted cloud service
Why do we recommend it?
Paessler PRTG Network Monitor is a very flexible package. Not only does it monitor networks, but it can also monitor endpoints and applications. The PRTG system will discover and map your network, creating a network inventory, which is the basis for automated monitoring. You put together your ideal monitoring system by choosing which sensors to turn on. You pay for an allowance of sensors.
It is one of the best choices for organizations with low experience in network monitoring software. The user interface is really powerful and very easy to use.
A very particular feature of PRTG is its ability to monitor devices in the data center with a mobile app. A QR code that corresponds to the sensor is printed out and attached to the physical hardware. The mobile app is used to scan the code and a summary of the device is displayed on the mobile screen.
In summary, Paessler PRTG is a flexible package of sensors that you can tailor to your own needs by deciding which monitors to activate. The SNMP-based network performance monitoring routines include an autodiscovery system that generates a network asset inventory and topology maps. You can also activate traffic monitoring features that can communicate with switches through NetFlow, sFlow, J-Flow, and IPFIX. QoS and NBAR features enable you to keep your time-sensitive applications working properly.
Who is it recommended for?
PRTG is available in a Free edition, which is limited to 100 sensors. This is probably enough to support a small network. Mid-sized and large organizations should be interested in paying for larger allowances of sensors. The tool can even monitor multiple sites from one location.
PROS:
Uses a combination of packet sniffing, WMI, and SNMP to report network performance data
Fully customizable dashboard is great for both lone administrators as well as NOC teams
Drag and drop editor makes it easy to build custom views and reports
Supports a wide range of alert mediums such as SMS, email, and third-party integrations into platforms like Slack
Each sensor is specifically designed to monitor each application, for example, there are prebuilt sensors whose specific purpose is to capture and monitor VoIP activity
Supports a freeware version
CONS:
Is a very comprehensive platform with many features and moving parts that require time to learn
PRTG has a very flexible pricing plan, to get an idea visit their official pricing webpage below. It is free to use for up to 50 sensors. Beyond that you get a 30-day free trial to figure out your network requirements.
SolarWinds Network Performance Monitor is easy to setup and can be ready in no time. The tool automatically discovers network devices and deploys within an hour. Its simple approach to oversee an entire network makes it one of the easiest to use and most intuitive user interfaces.
Key Features:
Automatically Network Discovery and Scanning for Wired and Wifi Computers and Devices
Support for Wide Array of OEM Vendors
Forecast and Capacity Planning
Quickly Pinpoint Issues with Network Performance with NetPath™ Critical Path visualization feature
Easy to Use Performance Dashboard to Analyze Critical Data points and paths across your network
Robust Alerting System with options for Simple/Complex Triggers
Monitor Hardware Health of all Servers, Firewalls, Routers, Switches, Desktops, laptops and more
Real-Time Network and Netflow Monitoring for Critical Network Components and Devices
Why do we recommend it?
SolarWinds Network Performance Monitor is the leading network monitoring tool in the world and this is the system that the other monitor providers are chasing. Like many other network monitors, this system uses the Simple Network Management Protocol (SNMP) to gather reports on network devices. The strength of SolarWinds lies in the deep technical knowledge of its support advisors, which many other providers lack.
The product is highly customizable and the interface is easy to manage and change very quickly. You can customize the web-based performance dashboards, charts, and views. You can design a tailored topology for your entire network infrastructure. You can also create customized dependency-aware intelligent alerts and much more.
The software is sold by separate modules based on what you use. SolarWinds Network Performance Monitor Price starts from $1,995 and is a one-time license including 1st-year maintenance.
SolarWinds NPM has an Extensive Feature list that make it One of the Best Choices for Network Monitoring Solutions
SolarWinds NPM is able to track the performance of networks autonomously through the use of SNMP procedures, producing alerts when problems arise. Alerts are generated if performance dips and also in response to emergency notifications sent out by device agents. This system means that technicians don’t have to watch the monitoring screen all the time because they know that they will be drawn back to fix problems by an email or SMS notification.
NetPath Screenshot
Who is it recommended for?
SolarWinds Network Performance Monitor is an extensive network monitoring system and it is probably over-engineered for use by a small business. Mid-sized and large companies would benefit from using this tool.
PROS:
Supports auto-discovery that builds network topology maps and inventory lists in real-time based on devices that enter the network
Has some of the best alerting features that balance effectiveness with ease of use
Supports both SNMP monitoring as well as packet analysis, giving you more control over monitoring than similar tools
Uses drag and drop widgets to customize the look and feel of the dashboard
Tons of pre-configured templates, reports, and dashboard views
CONS:
This is a feature-rich enterprise tool designed for sysadmin, non-technical users may some features overwhelming
Checkmk is an IT asset monitoring package that has the ability to watch over networks, servers, services, and applications. The network monitoring facilities in this package provide both network device status tracking and network traffic monitoring.
Features of this package include:
Device discovery that cycles continuously, spotting new devices and removing retired equipment
Creation of a network inventory
Registration of switches, routers, firewalls, and other network devices
Creation of a network topology map
Continuous device status monitoring with SNMP
SNMP feature report focus for small businesses
Performance thresholds with alerts
Wireless network monitoring
Protocol analysis
Traffic throughput statistics per link
Switch port monitoring
Gateway transmission speed tracking
Network traffic data extracted with ntop
Can monitor a multi-vendor environment
Why do we recommend it?
The Checkmk combination of network device monitoring and traffic monitoring in one tool is rare. Most network monitoring service creators split those two functions so that you have to buy two separate packages. The Checkmk system also gives you application and server monitoring along with the network monitoring service.
The Checkmk system is easy to set up, thanks to its autodiscovery mechanism. This is based on SNMP. The program will act as an SNMP Manager, send out a broadcast requesting reports from device agents, and then compile the results into an inventory. The agent is the Checkmk package itself if you choose to install the Linux version or it is embedded on a device if you go for the hardware option. If you choose the Checkmk Cloud SaaS option, that platform will install an agent on one of your computers.
The SNMP Manager constantly re-polls for device reports and the values in these appear in the Checkmk device monitoring screen. The platform also updates its network inventory according to the data sent back by device agents in each request/response round. The dashboard also generates a network topology map from information in the inventory. So, that map updates whenever the inventory changes.
While gathering information through SNMP, the tool also scans the headings of passing packets on the network to compile traffic statistics. Basically, the tool provides a packet count which enables it to quickly calculate a traffic throughput rate. Data can also be segmented per protocol, according to the TCP port number in each header.
Who is it recommended for?
Checkmk has a very wide appeal because of its three editions. Checkmk Raw is free and will appeal to small businesses. This is an adaptation of Nagios Core. The paid version of the system is called Checkmk Enterprise and that is designed for mid-sized and large businesses. Checkmk Cloud is a SaaS option.
PROS:
Provides both network device monitoring and traffic tracking
Automatically discovers devices and creates a network inventory
Free version available
Options for on-premises or SaaS delivery
Monitors wireless networks as well as LANs
Available for installation on Linux or as an appliance
Datadog Network Monitoring supervises the performance of network devices. The service is a cloud-based system that is able to explore a network and detect all connected devices. With the information from this research, the network monitor will create an asset inventory and draw up a network topology map. This procedure means that the system performs its own setup routines.
Features of this package include:
Monitors networks anywhere, including remote sites
Joins together on-premises and cloud-based resource monitoring
Integrates with other Datadog modules, such as log management
Offers an overview of all network performance and drill-down details of each device
Facilitates troubleshooting by identifying performance dependencies
Includes DNS server monitoring
Gathers SNMP device reports
Blends performance data from many information sources
Includes data flow monitoring
Offers tag-based packet analysis utilities in the dashboard
Integrates protocol analyzers
Performance threshold baselining based on machine learning
Alerts for warnings over evolving performance issues
Datadog Network Monitoring services are split into two modules that are part of a cloud platform of many system monitoring and management tools. These two packages are called Network Performance Monitoring and Network Device Monitoring, which are both subscription services. While the device monitoring package works through SNMP, the performance monitor measures network traffic levels.
The autodiscovery process is ongoing, so it spots any changes you make to your network and instantly updates the inventory and the topology map. The service can also identify virtual systems and extend monitoring of links out to cloud resources.
Datadog Network Monitoring provides end-to-end visibility of all connections, which are also correlated with performance issues highlighted in log messages. The dashboard for the system is resident in the cloud and accessed through any standard browser. This centralizes network performance data from many sources and covers the entire network, link by link and end to end.
You can create custom graphs, metrics, and alerts in an instant, and the software can adjust them dynamically based on different conditions. Datadog prices start from free (up to five hosts), Pro $15/per host, per month and Enterprise $23 /per host, per month.
Who is it recommended for?
The two Datadog network monitoring packages are very easy to sign up for. They work well together to get a complete view of network activities. The pair will discover all of the devices on your network and map them, then startup automated monitoring. These are very easy-to-use systems that are suitable for use by any size of business.
PROS:
Has one of the most intuitive interfaces among other network monitoring tools
Cloud-based SaaS product allows monitoring with no server deployments or onboarding costs
Can monitor both internally and externally giving network admins a holistic view of network performance and accessibility
Supports auto-discovery that builds network topology maps on the fly
Changes made to the network are reflected in near real-time
Allows businesses to scale their monitoring efforts reliably through flexible pricing options
CONS:
Would like to see a longer trial period for testing
At its core, ManageEngine OpManager is infrastructure management, network monitoring, and application performance management “APM” (with APM plug-in) software.
Key Features:
Includes server monitoring as well as network monitoring
Autodiscovery function for automatic network inventory assembly
Constant checks on device availability
A range of network topology map options
Automated network mapping
Performs an SNMP manager role, constantly polling for device health statuses
Receives SNMP Traps and generates alerts when device problems arise
Implements performance thresholds and identifies system problems
Watches over resource availability
Customizable dashboard with color-coded dials and graphs of live data
Forwards alerts to individuals by email or SMS
Available for Windows Server and Linux
Can be enhanced by an application performance monitor to create a full stack supervisory system
Free version available
Distributed version to supervise multiple sites from one central location
Why do we recommend it?
ManageEngine OpManager is probably the biggest threat to SolarWind’s leading position. This package monitors servers as well as networks. This makes it a great system for monitoring virtualizations.
When it comes to network management tools, this product is well balanced when it comes to monitoring and analysis features.
The solution can manage your network, servers, network configuration, and fault & performance; It can also analyze your network traffic. To run Manage Engine OpManager, it must be installed on-premises.
A highlight of this product is that it comes with pre-configured network monitor device templates. These contain pre-defined monitoring parameters and intervals for specific device types. The essential edition product can be purchased for $595 which allows up to 25 devices.
Who is it recommended for?
A nice feature of OpManager is that it is available for Linux as well as Windows Server for on-premises installation and it can also be used as a service on AWS or Azure for businesses that don’t want to run their own servers. The pricing for this package is very accessible for mid-sized and large businesses. Small enterprises with simple networks should use the Free edition, which is limited to covering a network with three connected devices.
PROS:
Designed to work right away, features over 200 customizable widgets to build unique dashboards and reports
Leverages autodiscovery to find, inventory, and map new devices
Uses intelligent alerting to reduce false positives and eliminate alert fatigue across larger networks
Supports email, SMS, and webhook for numerous alerting channels
Integrates well in the ManageEngine ecosystem with their other products
CONS:
Is a feature-rich tool that will require a time investment to properly learn
NinjaOne is a remote monitoring and management (RMM) package for managed service providers (MSPs). The system reaches out to each remote network through the installation of an agent on one of its endpoints. The agent acts as an SNMP Manager.
Key Features:
Based on the Simple Network Management Protocol
SNMP v1, 2, and 3
Device discovery and inventory creation
Continuous status polling for network devices and endpoints
Live traffic data with NetFlow, IPFIX, J-Flow, and sFlow
Traffic throughput graphs
Customizable detail display
Performance graphs
Switch port mapper
Device availability checks
Syslog processing for device status reports
Customizable alerts
Notifications by SMS or email
Related endpoint monitoring and management
Why do we recommend it?
NinjaOne RMM enables each technician to support multiple networks simultaneously. The alerting mechanism in the network monitoring service means that you can assume that everything is working fine on a client’s system unless you receive a notification otherwise. The network tracking service sets itself up automatically with a discovery routine.
The full NinjaOne RMM package provides a full suite of tools for administering a client’s system. The network monitoring service is part of that bundle along with endpoint monitoring and patch management.
The Ninja One system onboards a new client site automatically through a discovery service that creates both hardware and software inventories. The data for each client is kept separate in a subaccount. Technicians that need access to that client’s system for investigation need to be set up with credentials.
The network monitoring system provides both device status tracking and network traffic analysis. The service provides notifications if a dive goes offline or throughput drops.
Who is it recommended for?
This service is built with a multi-tenant architecture for use by managed service providers. However, IT departments can also use the system to manage their own networks and endpoints. The service is particularly suitable for simultaneously monitoring multiple sites. The console for the RMM is based in the cloud and accessed through any standard Web browser.
PROS:
A cloud-based package that onboards sites through the installation of an agent
Auto discovery for network devices and endpoints
Network device status monitoring
Network traffic analysis
Syslog message scanning
CONS:
No price list
NinjaOne doesn’t publish a price list so you start your buyer’s journey by accessing a 14-day free trial.
Site24x7 is a monitoring service that covers networks, servers, and applications. The network monitoring service in this package starts off by exploring the network for connected devices. IT logs its findings in a network inventory and draws up a network topology map.
Key Features:
A hosted cloud-based service that includes CPU time and performance data storage space
Can unify the monitoring of networks on site all over the world
Uses SNMP to check on device health statuses
Gives alerts on resource shortages, performance issues, and device problems
Generates notifications to forward alerts by email or SMS
Root cause analysis features
Autodiscovery for a constantly updated network device inventory
Automatic network topology mapping
Includes internet performance monitoring for utilities such as VPNs
Specialized monitoring routines for storage clusters
Monitors boundary and edge services, such as load balancers
Offers overview and detail screens showing the performance of the entire network and also individual devices
Includes network traffic flow monitoring
Facilities for capacity planning and bottleneck identification
Integrates with application monitoring services to create a full stack service
Why do we recommend it?
Site24x7 Network Monitoring is part of a platform that is very similar to Datadog. A difference lies in the number of modules that Site24x7 offers – it has far fewer than Datadog. Site24x7 bundles its modules into packages with almost all plans providing monitoring for networks, servers, services, applications, and websites. Site24x7 was originally developed to be a SaaS plan for ManageEngine but then was split out into a separate brand, so there is very solid expertise behind this platform.
The Network Monitor uses procedures from the Simple Network Management Protocol (SNMP) to poll devices every minute for status reports. Any changes in the network infrastructure that are revealed by these responses update the inventory and topology map.
The results of the device responses are interpreted into live data in the dashboard of the monitor. The dashboard is accessed through any standard browser and its screens can be customized by the user.
The SNMP system empowers device agents to send out a warning without waiting for a request if it detects a problem with the device that it is monitoring. Site24x7 Infrastructure catches these messages, which are called Traps, and generates an alert. This alert can be forwarded to technicians by SMS, email, voice call, or instant messaging post.
The Network Monitor also has a traffic analysis function. This extracts throughput figures from switches and routers and displays data flow information in the system dashboard. This data can also be used for capacity planning.
Who is it recommended for?
The plans for Site24x7 are very reasonably priced, which makes them accessible to businesses of all sizes. Setup for the system is automated and much of the ongoing monitoring processes are carried out without any manual intervention.
PROS:
One of the most holistic monitoring tools available, supporting networks, infrastructure, and real user monitoring in a single platform
Uses real-time data to discover devices and build charts, network maps, and inventory reports
Is one of the most user-friendly network monitoring tools available
User monitoring can help bridge the gap between technical issues, user behavior, and business metrics
Supports a freeware version for testing
CONS:
Is a very detailed platform that will require time to fully learn all of its features and options
Site24x7 costs $9 per month when paid annually. It is available for a free trial.
Atera is a package software that was built for managed service providers. It is a SaaS platform and it includes professional service automation (PSA) and remote monitoring and management (RMM) systems.
Why do we recommend it?
Atera is a package of tools for managed service providers (MSPs). Alongside remote network monitoring capabilities, this package provides automated monitoring services for all IT operations. The package also includes some system management tools, such as a patch manager. Finally, the Atera platform offers Professional Services Automation (PSA) tools to help the managers of MSPs to run their businesses.
The network monitoring system operates remotely through an agent that installs on Windows Server. The agent enables the service to scour the network and identify all of the network devices that run it. This is performed using SNMP, with the agent acting as the SNMP Manager.
The SNMP system enables the agent to spot Traps, which warn of device problems. These are sent to the Atera network monitoring dashboard, where they appear as alerts. Atera offers an automated topology mapping service, but this is an add-on to the main subscription packages.
Who is it recommended for?
Atera charges for its platform per technician, so it is very affordable for MSPs of all sizes. This extends to sole technicians operating on a contract basis and possibly fielding many small business clients.
ManageEngine RMM Central provides sysadmins with everything they need to support their network. Automated asset discovery makes deployment simple, allowing you to collect all devices on your network by the end of the day.
Key Features
Automated network monitoring and asset discovery
Built-in remote access with various troubleshooting tools
Flexible alert integrations
With network and asset metrics collected, administrators can quickly see critical insights automatically generated by the platform. With over 100 automated reports it’s easy to see exactly where your bottlenecks are and what endpoints are having trouble.
Administrators can configure their own SLAs with various automated alert options and even pair those alerts with other automation that integrate into their helpdesk workflow.
PROS:
Uses a combination of packet sniffing, WMI, and SNMP to report network performance data
Fully customizable dashboard is great for both lone administrators as well as NOC teams
Drag and drop editor makes it easy to build custom views and reports
Supports a wide range of alert mediums such as SMS, email, and third-party integrations into platforms like Slack
CONS:
Is a very comprehensive platform with many features and moving parts that require time to learn
In the first post in this series, we covered common PHP encoding techniques and how they’re used by malware to hide from security analysts and scanners. In today’s post, we’re going to dive a little bit deeper into other obfuscation techniques that make use of other features available in PHP.
Obfuscation Redux
In the first post in this series, we defined Obfuscation as the process of concealing the purpose or functionality of code or data so that it evades detection and is more difficult for a human or security software to analyze, but still fulfills its intended purpose. One of the main contributing factors to the popularity of PHP is its ease of use, but the same functionality that makes it easy to use also makes it easy to abuse, often in ways that were never intended.
The techniques covered in this post are often simpler and “hackier” than the ones listed in the previous article, and most of them are less reliable as indicators of malicious activity individually, as several of them typically need to be combined in order to achieve sufficient obfuscation. These techniques are also often easier for a human analyst to spot, but they are also more difficult to detect using scanning tools due to the wide variety of permutations available. Such simpler obfuscation methods can also be creatively combined with encoding techniques, granting malware authors a formidable array of tactics to avoid detection.
While it is not practical to cover every possible technique in active use, this article will detail the more commonly found methods, and help illustrate the wide range of possibilities when decoding obfuscated malware. Several of the methods we will cover today, such as comment abuse, can be combined into almost infinite variations with minute changes, thus rendering them completely undetectable to traditional hash-based malware scanning and even partially slowing down regular expression-based scanning of the type used by Wordfence.
Fortunately, while these methods do make analysis more difficult, and can slow down scanning, their presence in certain combinations is a strong signal of malicious activity, and the malware detection signatures used by the Wordfence plugin and Wordfence CLI are tuned to detect these combinations with astoundingly few false positives. Wordfence CLI in particular is useful in these cases, as it is highly performant and can run multithreaded jobs, compensating for any speed penalties imposed by these techniques.
Comment Abuse
PHP has several methods of adding code comments that you may already be familiar with. Well-commented code is considered a best practice, as it makes it much easier to maintain software and pay off technical debt, but comments can also be used for illicit purposes.
PHP uses three styles of comments:
//, denoting a single line comment that ends on the next line.
#, likewise a single line comment that ends on the next line, though this is less common than ‘//’.
/*, the beginning of a multiline comment, which can only closed with */.
Multiline comments are particularly useful to malware authors because they are ignored by PHP, and do not have to extend over multiple lines. This means that an attacker can “break up” their code to evade scanners using comments. For instance, the following code block prints “Hello, World!”:
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<?phpecho/*blah*/"Hello, World!"/*blah*/;
While this is a very basic example, more complicated examples can be found in real malware, such as the following snippet, which makes use of several additional obfuscation techniques, including octal escape sequences and invisible null bytes:
While we’re not going to fully analyze this malware today, it already presents problems for many scanners. For instance, a scanner searching for the very first line of code, function ed_ixpn() would fail to find it because of the comments. While detection using regular expressions, such as the ones used by the Wordfence Plugin scanner and Wordfence CLI are capable of detecting malware of this type, it still imposes a performance penalty on detection due to the enormous number of possible variations.
Concatenation Catastrophe
PHP makes string concatenation very simple via the dot . operator. This allows programmers to join two separate strings with minimal hassle. For instance, the following code outputs “Hello, World!”:
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<?php echo“He”.”llo,”.”wor”.”ld”;
There are a large number of legitimate use cases for string concatenation, so it’s generally only an indicator of malicious activity when combined with several other obfuscation techniques. The malware sample we shared earlier provides a good example of this, with octal encoding concatenated with the return values of various functions, which we’ll get to in a later section.
Index Fun
PHP, like most languages, stores text strings as arrays of characters, each with a defined position or index. This makes it possible to assemble arbitrary commands and data from a string containing the required characters, using the array index of each character and the concatenation operator. For instance, the following code prints “Hello, World!”:
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<?php$string="Wow, what a cool Helpful research device!";echo$string[17].$string[18].$string[19].$string[19].$string[1].$string[3].$string[4].$string[0].$string[1].$string[25].$string[15].$string[34].$string[40];
PHP arrays start with an index of 0, meaning that $string[0] in the example above would be “W”, the first letter of “Wow, what a cool Helpful research device!”. By concatenating letters from different parts of that text string, it’s possible to assemble an entirely different text string.
This method can be very helpful for hiding the underlying text being assembled from human researchers and security scan tools alike, and though it does have the occasional legitimate use in selecting chunks of text, when used extensively it is a strong indicator of malicious activity, though it typically needs to be combined with additional techniques such as evaluating the resulting string or passing it to a function.
Math, Not Even Once
PHP allows mathematical operations within other functionality. One of the interesting features in the malware snippet – $disdcrxh_(564-452) – demonstrates this, with it turning out as $disdcrxh_112 due to the subtraction of 564 and 452 in the parenthesis. This functionality can likewise be combined with the string index technique mentioned above. For example, the following code prints out “Hello, World!”:
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<?php$string="Wow, what a cool Helpful research device!";echo$string[(15+2)].$string[(20-2)].$string[(10+9)].$string[(29-10)].$string[(5-4)].$string[(1+2)].$string[(2+2)].$string[(5-5)].$string[(12-11)].$string[(5*5)].$string[(5*3)].$string[34].$string[(160/4)];
This adds an additional obfuscation layer that can make it even more difficult to determine the code’s functionality without executing it. However, it is incredibly rare for this type of code to be used legitimately, so the presence of this technique is typically an indicator of malicious activity.
String Reversals
One of the most basic functions in PHP’s text string manipulation libraries is strrev, which is used to reverse strings of text. For instance, the following code snippet prints out “Hello, World!”:
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<?php echostrrev("!dlroW ,olleH");
While not particularly effective at obfuscation on its own, it can be combined with the techniques in this article as well as nearly all of the techniques in our previous article on encoding to make it even more difficult to decode malicious functionality. While it has a number of legitimate use cases, the presence of strrev alongside two or more additional encoding or obfuscation techniques is often a reliable indicator of compromise.
Variable, Dynamic, and Anonymous Functions
PHP has the ability to use variables to store function names as variables and then invoke those functions using the variable. This is widely used by legitimate software, but can also be combined with several other techniques, such as string concatenation, in which case it is often an indicator of malicious activity. For instance, the following code snippet prints out “Hello, World!”:
This can also be combined with dynamic function invocation using methods such as call_user_func, which accepts a function for its first parameter and any arguments to be passed to that function in subsequent parameters. As with variable function names, this is widely used in legitimate code, but it can still make analysis more difficult, especially for automated tools looking primarily for more basic function call syntax. For example, the following code snippet prints out “Hello, World!”:
Finally, PHP also allows for anonymous functions, which are exactly what they sound like – functions without a name. These can be combined with variable assignment as shown:
While anonymous functions are widely used in legitimate code, it is possible to use them in combination with other features to make it more difficult for automated scanning tools or human analysts to keep track of code flow and as such are useful for obfuscation.
We’ve begun to combine obfuscation layers in our examples to provide a better picture of the type of obfuscation often found in the wild, and there’s still more to come.
GOTO Labels
One of the oldest and most basic code functions is the goto statement. While some legitimate software still uses GOTO statements, the functionality is considered poor coding practice and is not widely used, though it reflects how the code operates at a fundamental level far more accurately than more modern syntax. Its primary use in obfuscation is similar to comment abuse in that it breaks up the code so that it is more difficult to determine the control flow.
For example, the following code snippet prints out “Hello, World!” if and only if $_GET['input'] is present and set to ‘hello’, otherwise it prints “Sorry”:
PHP uses the include and require functions to include and execute code located in a separate file. This is almost universally used, and occasionally the .inc extension is used instead of PHP for files to be included. However, one particular feature that is ripe for abuse is that PHP will include files with any extension and execute them as code. This allows attackers to upload the bulk of their malicious code as a file with an allowed extension, often an image extension such as .ico or .png, and then simply include that file from a loader file with a PHP extension. Inclusion of files without a .php or .inc extension is thus almost always an indicator of malicious activity.
For instance, take the following set of files:
loader.php:
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<?php include('hello.ico');
hello.ico:
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<?php echo"Hello, World!";
This will print out “Hello, World” when loader.php is executed, even though hello.ico does not have a PHP extension and would not run as PHP if accessed directly.
Putting it All Together
Here’s an example that makes use of everything we’ve learned today apart from including files:
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<?php$string=/*blah*/"Wow, what a cool Helpful research device!"/*blah*/;$mashed=$string[(160/4)]./*blah*/$string[34]./*blah*/$string[(5*3)]/*blah*/.$string[(5*5)]/*blah*/.$string[(12-11)]./*blah*/$string[(5-5)]./*blah*//*blah*/$string[(2+2)]./*blah*/$string[(1+2)]./*blah*/$string[(5-4)]/*blah*/.$string[(29-10)]./*blah*/$string[(10+9)]./*blah*/$string[(20-2)]/*blah*/.$string[(15+2)];function/*blah*/echostring(/*blah*/$str/*blah*/){echo/*blah*/$str;return/*blah*/;}$rev/*blah*/=/*blah*/function($str){return/*blah*/strrev($str);};goto/*blah*/dostuff;echo/*blah*/"That didn't work!";dostuff/*blah*/:call_user_func(/*blah*/'echostring',/*blah*/$rev(/*blah*/$mashed));
It begins with comments breaking up the code as well as the concatenation and string indexing techniques we covered earlier, which assigns “Hello, World!” in reverse, or “!dlroW ,olleH” to the $mashed variable.
A quick glance at the code might lead you to believe that it outputs “That didn’t work!” but thanks to the goto statement that line of code is skipped – such misleading uses are par for the course with malware that uses goto statements.
In the dostuff section, we use call_user_func to call the echostring function, which really just does the same thing as echo but serves as an additional layer of obfuscation to untangle, especially if the function were to be given a less friendly name. The echostring function is fed the output of the anonymous function assigned to the $rev variable, which again simply performs a str_rev on the input. The result is that $mashed is reversed and echoed out as “Hello, World!”. While we have kept the function and variable names relatively relevant for this example, there’s nothing preventing a malware author from naming these functions whatever they want, and indeed, misleading or nonsensical function names are more common than meaningful or useful function names in PHP malware.
Conclusion
In today’s post, we covered a number of the more creative, or “hacky” malware obfuscation techniques in widespread use, and showed examples of how they can be combined to make it difficult to analyze code functionality. All of these techniques can also be combined with the techniques in our previous post on malware obfuscation to make life even more difficult for analysts and security scanners. These two posts cover the most popular obfuscation methods used by PHP malware, but there are even more advanced and sophisticated techniques, including genuine encryption, which we will cover in our next article, alongside less commonly-used functionality.
PHP malware is constantly evolving, and our malware analysts release dozens of detection signatures every month, which can be used by the Wordfence scanner as well as by Wordfence CLI. While the vast majority of new signatures will only be made available to Wordfence Premium, Wordfence Care, Wordfence Response, and the Paid Wordfence CLI Tiers, the free version of Wordfence and Wordfence CLI still offer excellent detection capabilities, and include our broadest signature set, which in our testing detects at least one indicator of compromise on more than 90% of infected sites. We also plan to periodically update our free signature set with signatures that detect the most widespread malware from our full signature set.
Once again, we encourage readers who want to learn more about this to experiment with the various code snippets we have presented. As always, be sure to be careful with any actual malware samples you find and only execute them in a hardened virtual environment, as even PHP malware can be used for local privilege escalation on vulnerable machines.
A plea for network defenders and software manufacturers to fix common problems.
EXECUTIVE SUMMARY
The National Security Agency (NSA) and Cybersecurity and Infrastructure Security Agency (CISA) are releasing this joint cybersecurity advisory (CSA) to highlight the most common cybersecurity misconfigurations in large organizations, and detail the tactics, techniques, and procedures (TTPs) actors use to exploit these misconfigurations.
Through NSA and CISA Red and Blue team assessments, as well as through the activities of NSA and CISA Hunt and Incident Response teams, the agencies identified the following 10 most common network misconfigurations:
Default configurations of software and applications
Improper separation of user/administrator privilege
Insufficient internal network monitoring
Lack of network segmentation
Poor patch management
Bypass of system access controls
Weak or misconfigured multifactor authentication (MFA) methods
Insufficient access control lists (ACLs) on network shares and services
Poor credential hygiene
Unrestricted code execution
These misconfigurations illustrate (1) a trend of systemic weaknesses in many large organizations, including those with mature cyber postures, and (2) the importance of software manufacturers embracing secure-by-design principles to reduce the burden on network defenders:
Properly trained, staffed, and funded network security teams can implement the known mitigations for these weaknesses.
Software manufacturers must reduce the prevalence of these misconfigurations—thus strengthening the security posture for customers—by incorporating secure-by-design and -default principles and tactics into their software development practices.[1]
NSA and CISA encourage network defenders to implement the recommendations found within the Mitigations section of this advisory—including the following—to reduce the risk of malicious actors exploiting the identified misconfigurations.
Remove default credentials and harden configurations.
Disable unused services and implement access controls.
Reduce, restrict, audit, and monitor administrative accounts and privileges.
NSA and CISA urge software manufacturers to take ownership of improving security outcomes of their customers by embracing secure-by-design and-default tactics, including:
Embedding security controls into product architecture from the start of development and throughout the entire software development lifecycle (SDLC).
Eliminating default passwords.
Providing high-quality audit logs to customers at no extra charge.
Mandating MFA, ideally phishing-resistant, for privileged users and making MFA a default rather than opt-in feature.[3]
Download the PDF version of this report: PDF, 660 KB
TECHNICAL DETAILS
Note: This advisory uses the MITRE ATT&CK® for Enterprise framework, version 13, and the MITRE D3FEND™ cybersecurity countermeasures framework.[4],[5] See the Appendix: MITRE ATT&CK tactics and techniques section for tables summarizing the threat actors’ activity mapped to MITRE ATT&CK tactics and techniques, and the Mitigations section for MITRE D3FEND countermeasures.
Over the years, the following NSA and CISA teams have assessed the security posture of many network enclaves across the Department of Defense (DoD); Federal Civilian Executive Branch (FCEB); state, local, tribal, and territorial (SLTT) governments; and the private sector:
Depending on the needs of the assessment, NSA Defensive Network Operations (DNO) teams feature capabilities from Red Team (adversary emulation), Blue Team (strategic vulnerability assessment), Hunt (targeted hunt), and/or Tailored Mitigations (defensive countermeasure development).
CISA Vulnerability Management (VM) teams have assessed the security posture of over 1,000 network enclaves. CISA VM teams include Risk and Vulnerability Assessment (RVA) and CISA Red Team Assessments (RTA).[8] The RVA team conducts remote and onsite assessment services, including penetration testing and configuration review. RTA emulates cyber threat actors in coordination with an organization to assess the organization’s cyber detection and response capabilities.
CISA Hunt and Incident Response teams conduct proactive and reactive engagements, respectively, on organization networks to identify and detect cyber threats to U.S. infrastructure.
During these assessments, NSA and CISA identified the 10 most common network misconfigurations, which are detailed below. These misconfigurations (non-prioritized) are systemic weaknesses across many networks.
Many of the assessments were of Microsoft® Windows® and Active Directory® environments. This advisory provides details about, and mitigations for, specific issues found during these assessments, and so mostly focuses on these products. However, it should be noted that many other environments contain similar misconfigurations. Network owners and operators should examine their networks for similar misconfigurations even when running other software not specifically mentioned below.
1. Default Configurations of Software and Applications
Default configurations of systems, services, and applications can permit unauthorized access or other malicious activity. Common default configurations include:
Default credentials
Default service permissions and configurations settings
Default Credentials
Many software manufacturers release commercial off-the-shelf (COTS) network devices —which provide user access via applications or web portals—containing predefined default credentials for their built-in administrative accounts.[9] Malicious actors and assessment teams regularly abuse default credentials by:
Finding credentials with a simple web search [T1589.001] and using them [T1078.001] to gain authenticated access to a device.
Resetting built-in administrative accounts [T1098] via predictable forgotten passwords questions.
Leveraging publicly available setup information to identify built-in administrative credentials for web applications and gaining access to the application and its underlying database.
Leveraging default credentials on software deployment tools [T1072] for code execution and lateral movement.
In addition to devices that provide network access, printers, scanners, security cameras, conference room audiovisual (AV) equipment, voice over internet protocol (VoIP) phones, and internet of things (IoT) devices commonly contain default credentials that can be used for easy unauthorized access to these devices as well. Further compounding this problem, printers and scanners may have privileged domain accounts loaded so that users can easily scan documents and upload them to a shared drive or email them. Malicious actors who gain access to a printer or scanner using default credentials can use the loaded privileged domain accounts to move laterally from the device and compromise the domain [T1078.002].
Default Service Permissions and Configuration Settings
Certain services may have overly permissive access controls or vulnerable configurations by default. Additionally, even if the providers do not enable these services by default, malicious actors can easily abuse these services if users or administrators enable them.
Assessment teams regularly find the following:
Insecure Active Directory Certificate Services
Insecure legacy protocols/services
Insecure Server Message Block (SMB) service
Insecure Active Directory Certificate Services
Active Directory Certificate Services (ADCS) is a feature used to manage Public Key Infrastructure (PKI) certificates, keys, and encryption inside of Active Directory (AD) environments. ADCS templates are used to build certificates for different types of servers and other entities on an organization’s network.
Malicious actors can exploit ADCS and/or ADCS template misconfigurations to manipulate the certificate infrastructure into issuing fraudulent certificates and/or escalate user privileges to domain administrator privileges. These certificates and domain escalation paths may grant actors unauthorized, persistent access to systems and critical data, the ability to impersonate legitimate entities, and the ability to bypass security measures.
Assessment teams have observed organizations with the following misconfigurations:
ADCS servers running with web-enrollment enabled. If web-enrollment is enabled, unauthenticated actors can coerce a server to authenticate to an actor-controlled computer, which can relay the authentication to the ADCS web-enrollment service and obtain a certificate [T1649] for the server’s account. These fraudulent, trusted certificates enable actors to use adversary-in-the-middle techniques [T1557] to masquerade as trusted entities on the network. The actors can also use the certificate for AD authentication to obtain a Kerberos Ticket Granting Ticket (TGT) [T1558.001], which they can use to compromise the server and usually the entire domain.
ADCS templates where low-privileged users have enrollment rights, and the enrollee supplies a subject alternative name. Misconfiguring various elements of ADCS templates can result in domain escalation by unauthorized users (e.g., granting low-privileged users certificate enrollment rights, allowing requesters to specify a subjectAltName in the certificate signing request [CSR], not requiring authorized signatures for CSRs, granting FullControl or WriteDacl permissions to users). Malicious actors can use a low-privileged user account to request a certificate with a particular Subject Alternative Name (SAN) and gain a certificate where the SAN matches the User Principal Name (UPN) of a privileged account.
Many vulnerable network services are enabled by default, and assessment teams have observed them enabled in production environments. Specifically, assessment teams have observed Link-Local Multicast Name Resolution (LLMNR) and NetBIOS Name Service (NBT-NS), which are Microsoft Windows components that serve as alternate methods of host identification. If these services are enabled in a network, actors can use spoofing, poisoning, and relay techniques [T1557.001] to obtain domain hashes, system access, and potential administrative system sessions. Malicious actors frequently exploit these protocols to compromise entire Windows’ environments.
Malicious actors can spoof an authoritative source for name resolution on a target network by responding to passing traffic, effectively poisoning the service so that target computers will communicate with an actor-controlled system instead of the intended one. If the requested system requires identification/authentication, the target computer will send the user’s username and hash to the actor-controlled system. The actors then collect the hash and crack it offline to obtain the plain text password [T1110.002].
Insecure Server Message Block (SMB) service
The Server Message Block service is a Windows component primarily for file sharing. Its default configuration, including in the latest version of Windows, does not require signing network messages to ensure authenticity and integrity. If SMB servers do not enforce SMB signing, malicious actors can use machine-in-the-middle techniques, such as NTLM relay. Further, malicious actors can combine a lack of SMB signing with the name resolution poisoning issue (see above) to gain access to remote systems [T1021.002] without needing to capture and crack any hashes.
2. Improper Separation of User/Administrator Privilege
Administrators often assign multiple roles to one account. These accounts have access to a wide range of devices and services, allowing malicious actors to move through a network quickly with one compromised account without triggering lateral movement and/or privilege escalation detection measures.
Assessment teams have observed the following common account separation misconfigurations:
Excessive account privileges
Elevated service account permissions
Non-essential use of elevated accounts
Excessive Account Privileges
Account privileges are intended to control user access to host or application resources to limit access to sensitive information or enforce a least-privilege security model. When account privileges are overly permissive, users can see and/or do things they should not be able to, which becomes a security issue as it increases risk exposure and attack surface.
Expanding organizations can undergo numerous changes in account management, personnel, and access requirements. These changes commonly lead to privilege creep—the granting of excessive access and unnecessary account privileges. Through the analysis of topical and nested AD groups, a malicious actor can find a user account [T1078] that has been granted account privileges that exceed their need-to-know or least-privilege function. Extraneous access can lead to easy avenues for unauthorized access to data and resources and escalation of privileges in the targeted domain.
Elevated Service Account Permissions
Applications often operate using user accounts to access resources. These user accounts, which are known as service accounts, often require elevated privileges. When a malicious actor compromises an application or service using a service account, they will have the same privileges and access as the service account.
Malicious actors can exploit elevated service permissions within a domain to gain unauthorized access and control over critical systems. Service accounts are enticing targets for malicious actors because such accounts are often granted elevated permissions within the domain due to the nature of the service, and because access to use the service can be requested by any valid domain user. Due to these factors, kerberoasting—a form of credential access achieved by cracking service account credentials—is a common technique used to gain control over service account targets [T1558.003].
Non-Essential Use of Elevated Accounts
IT personnel use domain administrator and other administrator accounts for system and network management due to their inherent elevated privileges. When an administrator account is logged into a compromised host, a malicious actor can steal and use the account’s credentials and an AD-generated authentication token [T1528] to move, using the elevated permissions, throughout the domain [T1550.001]. Using an elevated account for normal day-to-day, non-administrative tasks increases the account’s exposure and, therefore, its risk of compromise and its risk to the network.
Malicious actors prioritize obtaining valid domain credentials upon gaining access to a network. Authentication using valid domain credentials allows the execution of secondary enumeration techniques to gain visibility into the target domain and AD structure, including discovery of elevated accounts and where the elevated accounts are used [T1087].
Targeting elevated accounts (such as domain administrator or system administrators) performing day-to-day activities provides the most direct path to achieve domain escalation. Systems or applications accessed by the targeted elevated accounts significantly increase the attack surface available to adversaries, providing additional paths and escalation options.
After obtaining initial access via an account with administrative permissions, an assessment team compromised a domain in under a business day. The team first gained initial access to the system through phishing [T1566], by which they enticed the end user to download [T1204] and execute malicious payloads. The targeted end-user account had administrative permissions, enabling the team to quickly compromise the entire domain.
3. Insufficient Internal Network Monitoring
Some organizations do not optimally configure host and network sensors for traffic collection and end-host logging. These insufficient configurations could lead to undetected adversarial compromise. Additionally, improper sensor configurations limit the traffic collection capability needed for enhanced baseline development and detract from timely detection of anomalous activity.
Assessment teams have exploited insufficient monitoring to gain access to assessed networks. For example:
An assessment team observed an organization with host-based monitoring, but no network monitoring. Host-based monitoring informs defensive teams about adverse activities on singular hosts and network monitoring informs about adverse activities traversing hosts [TA0008]. In this example, the organization could identify infected hosts but could not identify where the infection was coming from, and thus could not stop future lateral movement and infections.
An assessment team gained persistent deep access to a large organization with a mature cyber posture. The organization did not detect the assessment team’s lateral movement, persistence, and command and control (C2) activity, including when the team attempted noisy activities to trigger a security response. For more information on this activity, see CSA CISA Red Team Shares Key Findings to Improve Monitoring and Hardening of Networks.[13]
4. Lack of Network Segmentation
Network segmentation separates portions of the network with security boundaries. Lack of network segmentation leaves no security boundaries between the user, production, and critical system networks. Insufficient network segmentation allows an actor who has compromised a resource on the network to move laterally across a variety of systems uncontested. Lack of network segregation additionally leaves organizations significantly more vulnerable to potential ransomware attacks and post-exploitation techniques.
Lack of segmentation between IT and operational technology (OT) environments places OT environments at risk. For example, assessment teams have often gained access to OT networks—despite prior assurance that the networks were fully air gapped, with no possible connection to the IT network—by finding special purpose, forgotten, or even accidental network connections [T1199].
5. Poor Patch Management
Vendors release patches and updates to address security vulnerabilities. Poor patch management and network hygiene practices often enable adversaries to discover open attack vectors and exploit critical vulnerabilities. Poor patch management includes:
Lack of regular patching
Use of unsupported operating systems (OSs) and outdated firmware
Lack of Regular Patching
Failure to apply the latest patches can leave a system open to compromise from publicly available exploits. Due to their ease of discovery—via vulnerability scanning [T1595.002] and open source research [T1592]—and exploitation, these systems are immediate targets for adversaries. Allowing critical vulnerabilities to remain on production systems without applying their corresponding patches significantly increases the attack surface. Organizations should prioritize patching known exploited vulnerabilities in their environments.[2]
Assessment teams have observed threat actors exploiting many CVEs in public-facing applications [T1190], including:
CVE-2019-18935 in an unpatched instance of Telerik® UI for ASP.NET running on a Microsoft IIS server.[14]
CVE-2021-44228 (Log4Shell) in an unpatched VMware® Horizon server.[15]
CVE-2022-24682, CVE-2022-27924, and CVE-2022-27925 chained with CVE-2022-37042, or CVE-2022-30333 in an unpatched Zimbra® Collaboration Suite.[16]
Use of Unsupported OSs and Outdated Firmware
Using software or hardware that is no longer supported by the vendor poses a significant security risk because new and existing vulnerabilities are no longer patched. Malicious actors can exploit vulnerabilities in these systems to gain unauthorized access, compromise sensitive data, and disrupt operations [T1210].
Assessment teams frequently observe organizations using unsupported Windows operating systems without updates MS17-010 and MS08-67. These updates, released years ago, address critical remote code execution vulnerabilities.[17],[18]
6. Bypass of System Access Controls
A malicious actor can bypass system access controls by compromising alternate authentication methods in an environment. If a malicious actor can collect hashes in a network, they can use the hashes to authenticate using non-standard means, such as pass-the-hash (PtH) [T1550.002]. By mimicking accounts without the clear-text password, an actor can expand and fortify their access without detection. Kerberoasting is also one of the most time-efficient ways to elevate privileges and move laterally throughout an organization’s network.
7. Weak or Misconfigured MFA Methods
Misconfigured Smart Cards or Tokens
Some networks (generally government or DoD networks) require accounts to use smart cards or tokens. Multifactor requirements can be misconfigured so the password hashes for accounts never change. Even though the password itself is no longer used—because the smart card or token is required instead—there is still a password hash for the account that can be used as an alternative credential for authentication. If the password hash never changes, once a malicious actor has an account’s password hash [T1111], the actor can use it indefinitely, via the PtH technique for as long as that account exists.
Lack of Phishing-Resistant MFA
Some forms of MFA are vulnerable to phishing, “push bombing” [T1621], exploitation of Signaling System 7 (SS7) protocol vulnerabilities, and/or “SIM swap” techniques. These attempts, if successful, may allow a threat actor to gain access to MFA authentication credentials or bypass MFA and access the MFA-protected systems. (See CISA’s Fact Sheet Implementing Phishing-Resistant MFA for more information.)[3]
For example, assessment teams have used voice phishing to convince users to provide missing MFA information [T1598]. In one instance, an assessment team knew a user’s main credentials, but their login attempts were blocked by MFA requirements. The team then masqueraded as IT staff and convinced the user to provide the MFA code over the phone, allowing the team to complete their login attempt and gain access to the user’s email and other organizational resources.
8. Insufficient ACLs on Network Shares and Services
Data shares and repositories are primary targets for malicious actors. Network administrators may improperly configure ACLs to allow for unauthorized users to access sensitive or administrative data on shared drives.
Actors can use commands, open source tools, or custom malware to look for shared folders and drives [T1135].
In one compromise, a team observed actors use the net share command—which displays information about shared resources on the local computer—and the ntfsinfo command to search network shares on compromised computers. In the same compromise, the actors used a custom tool, CovalentStealer, which is designed to identify file shares on a system, categorize the files [T1083], and upload the files to a remote server [TA0010].[19],[20]
Ransomware actors have used the SoftPerfect® Network Scanner, netscan.exe—which can ping computers [T1018], scan ports [T1046], and discover shared folders—and SharpShares to enumerate accessible network shares in a domain.[21],[22]
Malicious actors can then collect and exfiltrate the data from the shared drives and folders. They can then use the data for a variety of purposes, such as extortion of the organization or as intelligence when formulating intrusion plans for further network compromise. Assessment teams routinely find sensitive information on network shares [T1039] that could facilitate follow-on activity or provide opportunities for extortion. Teams regularly find drives containing cleartext credentials [T1552] for service accounts, web applications, and even domain administrators.
Even when further access is not directly obtained from credentials in file shares, there can be a treasure trove of information for improving situational awareness of the target network, including the network’s topology, service tickets, or vulnerability scan data. In addition, teams regularly identify sensitive data and PII on shared drives (e.g., scanned documents, social security numbers, and tax returns) that could be used for extortion or social engineering of the organization or individuals.
9. Poor Credential Hygiene
Poor credential hygiene facilitates threat actors in obtaining credentials for initial access, persistence, lateral movement, and other follow-on activity, especially if phishing-resistant MFA is not enabled. Poor credential hygiene includes:
Easily crackable passwords
Cleartext password disclosure
Easily Crackable Passwords
Easily crackable passwords are passwords that a malicious actor can guess within a short time using relatively inexpensive computing resources. The presence of easily crackable passwords on a network generally stems from a lack of password length (i.e., shorter than 15 characters) and randomness (i.e., is not unique or can be guessed). This is often due to lax requirements for passwords in organizational policies and user training. A policy that only requires short and simple passwords leaves user passwords susceptible to password cracking. Organizations should provide or allow employee use of password managers to enable the generation and easy use of secure, random passwords for each account.
Often, when a credential is obtained, it is a hash (one-way encryption) of the password and not the password itself. Although some hashes can be used directly with PtH techniques, many hashes need to be cracked to obtain usable credentials. The cracking process takes the captured hash of the user’s plaintext password and leverages dictionary wordlists and rulesets, often using a database of billions of previously compromised passwords, in an attempt to find the matching plaintext password [T1110.002].
One of the primary ways to crack passwords is with the open source tool, Hashcat, combined with password lists obtained from publicly released password breaches. Once a malicious actor has access to a plaintext password, they are usually limited only by the account’s permissions. In some cases, the actor may be restricted or detected by advanced defense-in-depth and zero trust implementations as well, but this has been a rare finding in assessments thus far.
Assessment teams have cracked password hashes for NTLM users, Kerberos service account tickets, NetNTLMv2, and PFX stores [T1555], enabling the team to elevate privileges and move laterally within networks. In 12 hours, one team cracked over 80% of all users’ passwords in an Active Directory, resulting in hundreds of valid credentials.
Cleartext Password Disclosure
Storing passwords in cleartext is a serious security risk. A malicious actor with access to files containing cleartext passwords [T1552.001] could use these credentials to log into the affected applications or systems under the guise of a legitimate user. Accountability is lost in this situation as any system logs would record valid user accounts accessing applications or systems.
Malicious actors search for text files, spreadsheets, documents, and configuration files in hopes of obtaining cleartext passwords. Assessment teams frequently discover cleartext passwords, allowing them to quickly escalate the emulated intrusion from the compromise of a regular domain user account to that of a privileged account, such as a Domain or Enterprise Administrator. A common tool used for locating cleartext passwords is the open source tool, Snaffler.[23]
10. Unrestricted Code Execution
If unverified programs are allowed to execute on hosts, a threat actor can run arbitrary, malicious payloads within a network.
Malicious actors often execute code after gaining initial access to a system. For example, after a user falls for a phishing scam, the actor usually convinces the victim to run code on their workstation to gain remote access to the internal network. This code is usually an unverified program that has no legitimate purpose or business reason for running on the network.
Assessment teams and malicious actors frequently leverage unrestricted code execution in the form of executables, dynamic link libraries (DLLs), HTML applications, and macros (scripts used in office automation documents) [T1059.005] to establish initial access, persistence, and lateral movement. In addition, actors often use scripting languages [T1059] to obscure their actions [T1027.010] and bypass allowlisting—where organizations restrict applications and other forms of code by default and only allow those that are known and trusted. Further, actors may load vulnerable drivers and then exploit the drivers’ known vulnerabilities to execute code in the kernel with the highest level of system privileges to completely compromise the device [T1068].
MITIGATIONS
Network Defenders
NSA and CISA recommend network defenders implement the recommendations that follow to mitigate the issues identified in this advisory. These mitigations align with the Cross-Sector Cybersecurity Performance Goals (CPGs) developed by CISA and the National Institute of Standards and Technology (NIST) as well as with the MITRE ATT&CK Enterprise Mitigations and MITRE D3FEND frameworks.
The CPGs provide a minimum set of practices and protections that CISA and NIST recommend all organizations implement. CISA and NIST based the CPGs on existing cybersecurity frameworks and guidance to protect against the most common and impactful threats, tactics, techniques, and procedures. Visit CISA’s Cross-Sector Cybersecurity Performance Goals for more information on the CPGs, including additional recommended baseline protections.[24]
Mitigate Default Configurations of Software and Applications
Misconfiguration
Recommendations for Network Defenders
Default configurations of software and applications
Modify the default configuration of applications and appliances before deployment in a production environment [M1013],[D3-ACH]. Refer to hardening guidelines provided by the vendor and related cybersecurity guidance (e.g., DISA’s Security Technical Implementation Guides (STIGs) and configuration guides).[25],[26],[27]
Default configurations of software and applications: Default Credentials
Change or disable vendor-supplied default usernames and passwords of services, software, and equipment when installing or commissioning [CPG 2.A]. When resetting passwords, enforce the use of “strong” passwords (i.e., passwords that are more than 15 characters and random [CPG 2.B]) and follow hardening guidelines provided by the vendor, STIGs, NSA, and/or NIST [M1027],[D3-SPP].[25],[26],[28],[29]
Default service permissions and configuration settings: Insecure Active Directory Certificate Services
Ensure the secure configuration of ADCS implementations. Regularly update and patch the controlling infrastructure (e.g., for CVE-2021-36942), employ monitoring and auditing mechanisms, and implement strong access controls to protect the infrastructure.If not needed, disable web-enrollment in ADCS servers. See Microsoft: Uninstall-AdcsWebEnrollment (ADCSDeployment) for guidance.[30]If web enrollment is needed on ADCS servers:Enable Extended Protection for Authentication (EPA) for Client Authority Web Enrollment. This is done by choosing the “Required” option. For guidance, see Microsoft: KB5021989: Extended Protection for Authentication.[31]Enable “Require SSL” on the ADCS server.Disable NTLM on all ADCS servers. For guidance, see Microsoft: Network security Restrict NTLM in this domain – Windows Security | Microsoft Learn and Network security Restrict NTLM Incoming NTLM traffic – Windows Security.[32],[33]Disable SAN for UPN Mapping. For guidance see, Microsoft: How to disable the SAN for UPN mapping – Windows Server. Instead, smart card authentication can use the altSecurityIdentities attribute for explicit mapping of certificates to accounts more securely.[34]Review all permissions on the ADCS templates on applicable servers. Restrict enrollment rights to only those users or groups that require it. Disable the CT_FLAG_ENROLLEE_SUPPLIES_SUBJECT flag from templates to prevent users from supplying and editing sensitive security settings within these templates. Enforce manager approval for requested certificates. Remove FullControl, WriteDacl, and Write property permissions from low-privileged groups, such as domain users, to certificate template objects.
Default service permissions and configuration settings: Insecure legacy protocols/services
Determine if LLMNR and NetBIOS are required for essential business operations.If not required, disable LLMNR and NetBIOS in local computer security settings or by group policy.
Default service permissions and configuration settings: Insecure SMB service
Require SMB signing for both SMB client and server on all systems.[25] This should prevent certain adversary-in-the-middle and pass-the-hash techniques. For more information on SMB signing, see Microsoft: Overview of Server Message Block Signing. [35] Note: Beginning in Microsoft Windows 11 Insider Preview Build 25381, Windows requires SMB signing for all communications.[36]
Mitigate Improper Separation of User/Administrator Privilege
Misconfiguration
Recommendations for Network Defenders
Improper separation of user/administrator privilege:Excessive account privileges,Elevated service account permissions, andNon-essential use of elevated accounts
Implement authentication, authorization, and accounting (AAA) systems [M1018] to limit actions users can perform, and review logs of user actions to detect unauthorized use and abuse. Apply least privilege principles to user accounts and groups allowing only the performance of authorized actions.Audit user accounts and remove those that are inactive or unnecessary on a routine basis [CPG 2.D]. Limit the ability for user accounts to create additional accounts.Restrict use of privileged accounts to perform general tasks, such as accessing emails and browsing the Internet [CPG 2.E],[D3-UAP]. See NSA Cybersecurity Information Sheet (CSI) Defend Privileges and Accounts for more information.[37]Limit the number of users within the organization with an identity and access management (IAM) role that has administrator privileges. Strive to reduce all permanent privileged role assignments, and conduct periodic entitlement reviews on IAM users, roles, and policies.Implement time-based access for privileged accounts. For example, the just-in-time access method provisions privileged access when needed and can support enforcement of the principle of least privilege (as well as the Zero Trust model) by setting network-wide policy to automatically disable admin accounts at the Active Directory level. As needed, individual users can submit requests through an automated process that enables access to a system for a set timeframe. In cloud environments, just-in-time elevation is also appropriate and may be implemented using per-session federated claims or privileged access management tools.Restrict domain users from being in the local administrator group on multiple systems.Run daemonized applications (services) with non-administrator accounts when possible.Only configure service accounts with the permissions necessary for the services they control to operate.Disable unused services and implement ACLs to protect services.
Mitigate Insufficient Internal Network Monitoring
Misconfiguration
Recommendations for Network Defenders
Insufficient internal network monitoring
Establish a baseline of applications and services, and routinely audit their access and use, especially for administrative activity [D3-ANAA]. For instance, administrators should routinely audit the access lists and permissions for of all web applications and services [CPG 2.O],[M1047]. Look for suspicious accounts, investigate them, and remove accounts and credentials, as appropriate, such as accounts of former staff.[39]Establish a baseline that represents an organization’s normal traffic activity, network performance, host application activity, and user behavior; investigate any deviations from that baseline [D3-NTCD],[D3-CSPP],[D3-UBA].[40]Use auditing tools capable of detecting privilege and service abuse opportunities on systems within an enterprise and correct them [M1047].Implement a security information and event management (SIEM) system to provide log aggregation, correlation, querying, visualization, and alerting from network endpoints, logging systems, endpoint and detection response (EDR) systems and intrusion detection systems (IDS) [CPG 2.T],[D3-NTA].
Mitigate Lack of Network Segmentation
Misconfiguration
Recommendations for Network Defenders
Lack of network segmentation
Implement next-generation firewalls to perform deep packet filtering, stateful inspection, and application-level packet inspection [D3-NTF]. Deny or drop improperly formatted traffic that is incongruent with application-specific traffic permitted on the network. This practice limits an actor’s ability to abuse allowed application protocols. The practice of allowlisting network applications does not rely on generic ports as filtering criteria, enhancing filtering fidelity. For more information on application-aware defenses, see NSA CSI Segment Networks and Deploy Application-Aware Defenses.[41]Engineer network segments to isolate critical systems, functions, and resources [CPG 2.F],[D3-NI]. Establish physical and logical segmentation controls, such as virtual local area network (VLAN) configurations and properly configured access control lists (ACLs) on infrastructure devices [M1030]. These devices should be baselined and audited to prevent access to potentially sensitive systems and information. Leverage properly configured Demilitarized Zones (DMZs) to reduce service exposure to the Internet.[42],[43],[44]Implement separate Virtual Private Cloud (VPC) instances to isolate essential cloud systems. Where possible, implement Virtual Machines (VM) and Network Function Virtualization (NFV) to enable micro-segmentation of networks in virtualized environments and cloud data centers. Employ secure VM firewall configurations in tandem with macro segmentation.
Mitigate Poor Patch Management
Misconfiguration
Recommendations for Network Defenders
Poor patch management: Lack of regular patching
Ensure organizations implement and maintain an efficient patch management process that enforces the use of up-to-date, stable versions of OSs, browsers, and software [M1051],[D3-SU].[45]Update software regularly by employing patch management for externally exposed applications, internal enterprise endpoints, and servers. Prioritize patching known exploited vulnerabilities.[2]Automate the update process as much as possible and use vendor-provided updates. Consider using automated patch management tools and software update tools.Where patching is not possible due to limitations, segment networks to limit exposure of the vulnerable system or host.
Poor patch management: Use of unsupported OSs and outdated firmware
Evaluate the use of unsupported hardware and software and discontinue use as soon as possible. If discontinuing is not possible, implement additional network protections to mitigate the risk.[45]Patch the Basic Input/Output System (BIOS) and other firmware to prevent exploitation of known vulnerabilities.
Mitigate Bypass of System Access Controls
Misconfiguration
Recommendations for Network Defenders
Bypass of system access controls
Limit credential overlap across systems to prevent credential compromise and reduce a malicious actor’s ability to move laterally between systems [M1026],[D3-CH]. Implement a method for monitoring non-standard logon events through host log monitoring [CPG 2.G].Implement an effective and routine patch management process. Mitigate PtH techniques by applying patch KB2871997 to Windows 7 and newer versions to limit default access of accounts in the local administrator group [M1051],[D3-SU].[46]Enable the PtH mitigations to apply User Account Control (UAC) restrictions to local accounts upon network logon [M1052],[D3-UAP].Deny domain users the ability to be in the local administrator group on multiple systems [M1018],[D3-UAP].Limit workstation-to-workstation communications. All workstation communications should occur through a server to prevent lateral movement [M1018],[D3-UAP].Use privileged accounts only on systems requiring those privileges [M1018],[D3-UAP]. Consider using dedicated Privileged Access Workstations for privileged accounts to better isolate and protect them.[37]
Mitigate Weak or Misconfigured MFA Methods
Misconfiguration
Recommendations for Network Defenders
Weak or misconfigured MFA methods: Misconfigured smart cards or tokens
In Windows environments:Disable the use of New Technology LAN Manager (NTLM) and other legacy authentication protocols that are susceptible to PtH due to their use of password hashes [M1032],[D3-MFA]. For guidance, see Microsoft: Network security Restrict NTLM in this domain – Windows Security | Microsoft Learn and Network security Restrict NTLM Incoming NTLM traffic – Windows Security.[32],[33]Use built-in functionality via Windows Hello for Business or Group Policy Objects (GPOs) to regularly re-randomize password hashes associated with smartcard-required accounts. Ensure that the hashes are changed at least as often as organizational policy requires passwords to be changed [M1027],[D3-CRO]. Prioritize upgrading any environments that cannot utilize this built-in functionality.As a longer-term effort, implement cloud-primary authentication solution using modern open standards. See CISA’s Secure Cloud Business Applications (SCuBA) Hybrid Identity Solutions Architecture for more information.[47] Note: this document is part of CISA’s Secure Cloud Business Applications (SCuBA) project, which provides guidance for FCEB agencies to secure their cloud business application environments and to protect federal information that is created, accessed, shared, and stored in those environments. Although tailored to FCEB agencies, the project’s guidance is applicable to all organizations.[48]
Weak or misconfigured MFA methods: Lack of phishing-resistant MFA
Enforce phishing-resistant MFA universally for access to sensitive data and on as many other resources and services as possible [CPG 2.H].[3],[49]
Mitigate Insufficient ACLs on Network Shares and Services
Misconfiguration
Recommendations for Network Defenders
Insufficient ACLs on network shares and services
Implement secure configurations for all storage devices and network shares that grant access to authorized users only.Apply the principal of least privilege to important information resources to reduce risk of unauthorized data access and manipulation.Apply restrictive permissions to files and directories, and prevent adversaries from modifying ACLs [M1022],[D3-LFP].Set restrictive permissions on files and folders containing sensitive private keys to prevent unintended access [M1022],[D3-LFP].Enable the Windows Group Policy security setting, “Do Not Allow Anonymous Enumeration of Security Account Manager (SAM) Accounts and Shares,” to limit users who can enumerate network shares.
Follow National Institute of Standards and Technologies (NIST) guidelines when creating password policies to enforce use of “strong” passwords that cannot be cracked [M1027],[D3-SPP].[29] Consider using password managers to generate and store passwords.Do not reuse local administrator account passwords across systems. Ensure that passwords are “strong” and unique [CPG 2.B],[M1027],[D3-SPP].Use “strong” passphrases for private keys to make cracking resource intensive. Do not store credentials within the registry in Windows systems. Establish an organizational policy that prohibits password storage in files.Ensure adequate password length (ideally 25+ characters) and complexity requirements for Windows service accounts and implement passwords with periodic expiration on these accounts [CPG 2.B],[M1027],[D3-SPP]. Use Managed Service Accounts, when possible, to manage service account passwords automatically.
Implement a review process for files and systems to look for cleartext account credentials. When credentials are found, remove, change, or encrypt them [D3-FE]. Conduct periodic scans of server machines using automated tools to determine whether sensitive data (e.g., personally identifiable information, protected health information) or credentials are stored. Weigh the risk of storing credentials in password stores and web browsers. If system, software, or web browser credential disclosure is of significant concern, technical controls, policy, and user training may prevent storage of credentials in improper locations.Store hashed passwords using Committee on National Security Systems Policy (CNSSP)-15 and Commercial National Security Algorithm Suite (CNSA) approved algorithms.[50],[51]Consider using group Managed Service Accounts (gMSAs) or third-party software to implement secure password-storage applications.
Mitigate Unrestricted Code Execution
Misconfiguration
Recommendations for Network Defenders
Unrestricted code execution
Enable system settings that prevent the ability to run applications downloaded from untrusted sources.[52]Use application control tools that restrict program execution by default, also known as allowlisting [D3-EAL]. Ensure that the tools examine digital signatures and other key attributes, rather than just relying on filenames, especially since malware often attempts to masquerade as common Operating System (OS) utilities [M1038]. Explicitly allow certain .exe files to run, while blocking all others by default.Block or prevent the execution of known vulnerable drivers that adversaries may exploit to execute code in kernel mode. Validate driver block rules in audit mode to ensure stability prior to production deployment [D3-OSM].Constrain scripting languages to prevent malicious activities, audit script logs, and restrict scripting languages that are not used in the environment [D3-SEA]. See joint Cybersecurity Information Sheet: Keeping PowerShell: Security Measures to Use and Embrace.[53]Use read-only containers and minimal images, when possible, to prevent the running of commands.Regularly analyze border and host-level protections, including spam-filtering capabilities, to ensure their continued effectiveness in blocking the delivery and execution of malware [D3-MA]. Assess whether HTML Application (HTA) files are used for business purposes in your environment; if HTAs are not used, remap the default program for opening them from mshta.exe to notepad.exe.
Software Manufacturers
NSA and CISA recommend software manufacturers implement the recommendations in Table 11 to reduce the prevalence of misconfigurations identified in this advisory. These mitigations align with tactics provided in joint guide Shifting the Balance of Cybersecurity Risk: Principles and Approaches for Security-by-Design and -Default. NSA and CISA strongly encourage software manufacturers apply these recommendations to ensure their products are secure “out of the box” and do not require customers to spend additional resources making configuration changes, performing monitoring, and conducting routine updates to keep their systems secure.[1]
Misconfiguration
Recommendations for Software Manufacturers
Default configurations of software and applications
Embed security controls into product architecture from the start of development and throughout the entire SDLC by following best practices in NIST’s Secure Software Development Framework (SSDF), SP 800-218.[54]Provide software with security features enabled “out of the box” and accompanied with “loosening” guides instead of hardening guides. “Loosening” guides should explain the business risk of decisions in plain, understandable language.
Default configurations of software and applications: Default credentials
Eliminate default passwords: Do not provide software with default passwords that are universally shared. To eliminate default passwords, require administrators to set a “strong” password [CPG 2.B] during installation and configuration.
Default configurations of software and applications: Default service permissions and configuration settings
Consider the user experience consequences of security settings: Each new setting increases the cognitive burden on end users and should be assessed in conjunction with the business benefit it derives. Ideally, a setting should not exist; instead, the most secure setting should be integrated into the product by default. When configuration is necessary, the default option should be broadly secure against common threats.
Improper separation of user/administrator privilege:Excessive account privileges,Elevated service account permissions, andNon-essential use of elevated accounts
Design products so that the compromise of a single security control does not result in compromise of the entire system. For example, ensuring that user privileges are narrowly provisioned by default and ACLs are employed can reduce the impact of a compromised account. Also, software sandboxing techniques can quarantine a vulnerability to limit compromise of an entire application.Automatically generate reports for:Administrators of inactive accounts. Prompt administrators to set a maximum inactive time and automatically suspend accounts that exceed that threshold.Administrators of accounts with administrator privileges and suggest ways to reduce privilege sprawl.Automatically alert administrators of infrequently used services and provide recommendations for disabling them or implementing ACLs.
Insufficient internal network monitoring
Provide high-quality audit logs to customers at no extra charge. Audit logs are crucial for detecting and escalating potential security incidents. They are also crucial during an investigation of a suspected or confirmed security incident. Consider best practices such as providing easy integration with a security information and event management (SIEM) system with application programming interface (API) access that uses coordinated universal time (UTC), standard time zone formatting, and robust documentation techniques.
Lack of network segmentation
Ensure products are compatible with and tested in segmented network environments.
Poor patch management: Lack of regular patching
Take steps to eliminate entire classes of vulnerabilities by embedding security controls into product architecture from the start of development and throughout the SDLC by following best practices in NIST’s SSDF, SP 800-218.[54] Pay special attention to:Following secure coding practices [SSDF PW 5.1]. Use memory-safe programming languages where possible, parametrized queries, and web template languages.Conducting code reviews [SSDF PW 7.2, RV 1.2] against peer coding standards, checking for backdoors, malicious content, and logic flaws.Testing code to identify vulnerabilities and verify compliance with security requirements [SSDF PW 8.2].Ensure that published CVEs include root cause or common weakness enumeration (CWE) to enable industry-wide analysis of software security design flaws.
Poor patch management: Use of unsupported operating OSs and outdated firmware
Communicate the business risk of using unsupported OSs and firmware in plain, understandable language.
Bypass of system access controls
Provide sufficient detail in audit records to detect bypass of system controls and queries to monitor audit logs for traces of such suspicious activity (e.g., for when an essential step of an authentication or authorization flow is missing).
Weak or Misconfigured MFA Methods: Misconfigured Smart Cards or Tokens
Fully support MFA for all users, making MFA the default rather than an opt-in feature. Utilize threat modeling for authentication assertions and alternate credentials to examine how they could be abused to bypass MFA requirements.
Weak or Misconfigured MFA Methods: Lack of phishing-resistant MFA
Mandate MFA, ideally phishing-resistant, for privileged users and make MFA a default rather than an opt-in feature.[3]
Insufficient ACL on network shares and services
Enforce use of ACLs with default ACLs only allowing the minimum access needed, along with easy-to-use tools to regularly audit and adjust ACLs to the minimum access needed.
Allow administrators to configure a password policy consistent with NIST’s guidelines—do not require counterproductive restrictions such as enforcing character types or the periodic rotation of passwords.[29]Allow users to use password managers to effortlessly generate and use secure, random passwords within products.
Salt and hash passwords using a secure hashing algorithm with high computational cost to make brute force cracking more difficult.
Unrestricted code execution
Support execution controls within operating systems and applications “out of the box” by default at no extra charge for all customers, to limit malicious actors’ ability to abuse functionality or launch unusual applications without administrator or informed user approval.
VALIDATE SECURITY CONTROLS
In addition to applying mitigations, NSA and CISA recommend exercising, testing, and validating your organization’s security program against the threat behaviors mapped to the MITRE ATT&CK for Enterprise framework in this advisory. NSA and CISA recommend testing your existing security controls inventory to assess how they perform against the ATT&CK techniques described in this advisory.
To get started:
Select an ATT&CK technique described in this advisory (see Table 12–Table 21).
Align your security technologies against the technique.
Test your technologies against the technique.
Analyze your detection and prevention technologies’ performance.
Repeat the process for all security technologies to obtain a set of comprehensive performance data.
Tune your security program, including people, processes, and technologies, based on the data generated by this process.
CISA and NSA recommend continually testing your security program, at scale, in a production environment to ensure optimal performance against the MITRE ATT&CK techniques identified in this advisory.
LEARN FROM HISTORY
The misconfigurations described above are all too common in assessments and the techniques listed are standard ones leveraged by multiple malicious actors, resulting in numerous real network compromises. Learn from the weaknesses of others and implement the mitigations above properly to protect the network, its sensitive information, and critical missions.
The information and opinions contained in this document are provided “as is” and without any warranties or guarantees. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by the United States Government, and this guidance shall not be used for advertising or product endorsement purposes.
Trademarks
Active Directory, Microsoft, and Windows are registered trademarks of Microsoft Corporation. MITRE ATT&CK is registered trademark and MITRE D3FEND is a trademark of The MITRE Corporation. SoftPerfect is a registered trademark of SoftPerfect Proprietary Limited Company. Telerik is a registered trademark of Progress Software Corporation. VMware is a registered trademark of VMWare, Inc. Zimbra is a registered trademark of Synacor, Inc.
Purpose
This document was developed in furtherance of the authoring cybersecurity organizations’ missions, including their responsibilities to identify and disseminate threats, and to develop and issue cybersecurity specifications and mitigations. This information may be shared broadly to reach all appropriate stakeholders.
To report suspicious activity contact CISA’s 24/7 Operations Center at report@cisa.gov or (888) 282-0870. When available, please include the following information regarding the incident: date, time, and location of the incident; type of activity; number of people affected; type of equipment used for the activity; the name of the submitting company or organization; and a designated point of contact.
Appendix: MITRE ATT&CK Tactics and Techniques
See Table 12–Table 21 for all referenced threat actor tactics and techniques in this advisory.
Malicious actors masquerade as IT staff and convince a target user to provide their MFA code over the phone to gain access to email and other organizational resources.
Malicious actors gain authenticated access to devices by finding default credentials through searching the web.Malicious actors use default credentials for VPN access to internal networks, and default administrative credentials to gain access to web applications and databases.
Malicious actors exploit CVEs in Telerik UI, VM Horizon, Zimbra Collaboration Suite, and other applications for initial access to victim organizations.
Malicious actors gain access to OT networks despite prior assurance that the networks were fully air gapped, with no possible connection to the IT network, by finding special purpose, forgotten, or even accidental network connections.
Malicious actors gain initial access to systems by phishing to entice end users to download and execute malicious payloads or to run code on their workstations.
Malicious actors load vulnerable drivers and then exploit their known vulnerabilities to execute code in the kernel with the highest level of system privileges to completely compromise the device.
Technique Title
ID
Use
Obfuscated Files or Information: Command Obfuscation
Malicious actors execute spoofing, poisoning, and relay techniques if Link-Local Multicast Name Resolution (LLMNR), NetBIOS Name Service (NBT-NS), and Server Message Block (SMB) services are enabled in a network.
Malicious actors use “push bombing” against non-phishing resistant MFA to induce “MFA fatigue” in victims, gaining access to MFA authentication credentials or bypassing MFA, and accessing the MFA-protected system.
Malicious actors can steal administrator account credentials and the authentication token generated by Active Directory when the account is logged into a compromised host.
Unauthenticated malicious actors coerce an ADCS server to authenticate to an actor-controlled server, and then relay that authentication to the web certificate enrollment application to obtain a trusted illegitimate certificate.
Malicious actors use commands, such as net share, open source tools, such as SoftPerfect Network Scanner, or custom malware, such as CovalentStealer to discover and categorize files.Malicious actors search for text files, spreadsheets, documents, and configuration files in hopes of obtaining desired information, such as cleartext passwords.
Malicious actors use commands, such as net share, open source tools, such as SoftPerfect Network Scanner, or custom malware, such as CovalentStealer, to look for shared folders and drives.
Malicious actors with stolen administrator account credentials and AD authentication tokens can use them to operate with elevated permissions throughout the domain.
Use Alternate Authentication Material: Pass the Hash
Security misconfigurations are a common and significant cybersecurity issue that can leave businesses vulnerable to data breaches. According to the latest data breach investigation report by IBM and the Ponemon Institute, the average cost of a breach has peaked at US$4.35 million. Many data breaches are caused by avoidable errors like security misconfiguration. By following the tips in this article, you could identify and address a security error that could save you millions of dollars in damages.
A security misconfiguration occurs when a system, application, or network device’s settings are not correctly configured, leaving it exposed to potential cyber threats. This could be due to default configurations left unchanged, unnecessary features enabled, or permissions set too broadly. Hackers often exploit these misconfigurations to gain unauthorized access to sensitive data, launch malware attacks, or carry out phishing attacks, among other malicious activities.
What Causes Security Misconfigurations?
Security misconfigurations can result from various factors, including human error, lack of awareness, and insufficient security measures. For instance, employees might configure systems without a thorough understanding of security best practices, security teams might overlook crucial security updates due to the growing complexity of cloud services and infrastructures.
Additionally, the rapid shift to remote work during the pandemic has increased the attack surface for cybercriminals, making it more challenging for security teams to manage and monitor potential vulnerabilities.
List of Common Types of Security Configurations Facilitating Data Breaches
Some common types of security misconfigurations include:
1. Default Settings
With the rise of cloud solutions such as Amazon Web Services (AWS) and Microsoft Azure, companies increasingly rely on these platforms to store and manage their data. However, using cloud services also introduces new security risks, such as the potential for misconfigured settings or unauthorized access.
A prominent example of insecure default software settings that could have facilitated a significant breach is the Microsoft Power Apps data leak incident of 2021. By default, Power Apps portal data feeds were set to be accessible to the public.
Unless developers specified for OData feeds to be set to private, virtually anyone could access the backend databases of applications built with Power Apps. UpGuard researchers located the exposure and notified Microsoft, who promptly addressed the leak. UpGuard’s detection helped Microsoft avoid a large-scale breach that could have potentially compromised 38 million records.
Enabling features or services not required for a system’s operation can increase its attack surface, making it more vulnerable to threats. Some examples of unnecessary product features include remote administration tools, file-sharing services, and unused network ports. To mitigate data breach risks, organizations should conduct regular reviews of their systems and applications to identify and disable or remove features that are not necessary for their operations.
Additionally, organizations should practice the principle of least functionality, ensuring that systems are deployed with only the minimal set of features and services required for their specific use case.
3. Insecure Permissions
Overly permissive access controls can allow unauthorized users to access sensitive data or perform malicious actions. To address this issue, organizations should implement the principle of least privilege, granting users the minimum level of access necessary to perform their job functions. This can be achieved through proper role-based access control (RBAC) configurations and regular audits of user privileges. Additionally, organizations should ensure that sensitive data is appropriately encrypted both in transit and at rest, further reducing the risk of unauthorized access.
4. Outdated Software
Failing to apply security patches and updates can expose systems to known vulnerabilities. To protect against data breaches resulting from outdated software, organizations should have a robust patch management program in place. This includes regularly monitoring for available patches and updates, prioritizing their deployment based on the severity of the vulnerabilities being addressed, and verifying the successful installation of these patches.
Additionally, organizations should consider implementing automated patch management solutions and vulnerability scanning tools to streamline the patching process and minimize the risk of human error.
5. Insecure API Configurations
APIs that are not adequately secured can allow threat actors to access sensitive information or manipulate systems. API misconfigurations – like the one that led to T-Mobile’s 2023 data breach, are becoming more common. As more companies move their services to the cloud, securing these APIs and preventing the data leaks they facilitate is becoming a bigger challenge.
To mitigate the risks associated with insecure API configurations, organizations should implement strong authentication and authorization mechanisms, such as OAuth 2.0 or API keys, to ensure only authorized clients can access their APIs. Additionally, organizations should conduct regular security assessments and penetration testing to identify and remediate potential vulnerabilities in their API configurations.
Finally, adopting a secure software development lifecycle (SSDLC) and employing API security best practices, such as rate limiting and input validation, can help prevent data breaches stemming from insecure APIs.
How to Avoid Security Misconfigurations Impacting Your Data Breach Resilience
To protect against security misconfigurations, organizations should:
1. Implement a Comprehensive Security Policy
Implement a cybersecurity policy covering all system and application configuration aspects, including guidelines for setting permissions, enabling features, and updating software.
2. Implement a Cyber Threat Awareness Program
An essential security measure that should accompany the remediation of security misconfigurations is employee threat awareness training. Of those who recently suffered cloud security breaches, 55% of respondents identified human error as the primary cause.
With your employees equipped to correctly respond to common cybercrime tactics that preceded data breaches, such as social engineering attacks and social media phishing attacks, your business could avoid a security incident should threat actors find and exploit an overlooked security misconfiguration.
Phishing attacks involve tricking individuals into revealing sensitive information that could be used to compromise an account or facilitate a data breach. During these attacks, threat actors target account login credentials, credit card numbers, and even phone numbers to exploit Multi-Factor authentication.
Phishing attacks are becoming increasingly sophisticated, with cybercriminals using automation and other tools to target large numbers of individuals.
Here’s an example of a phishing campaign where a hacker has built a fake login page to steal a customer’s banking credentials. As you can see, the fake login page looks almost identical to the actual page, and an unsuspecting eye will not notice anything suspicious.
Real Commonwealth Bank Login Page.Fake Commonwealth Bank Login Page
Because this poor cybersecurity habit is common amongst the general population, phishing campaigns could involve fake login pages for social media websites, such as LinkedIn, popular websites like Amazon, and even SaaS products. Hackers implementing such tactics hope the same credentials are used for logging into banking websites.
Cyber threat awareness training is the best defense against phishing, the most common attack vector leading to data breaches and ransomware attacks.
Because small businesses often lack the resources and expertise of larger companies, they usually don’t have the budget for additional security programs like awareness training. This is why, according to a recent report, 61% of small and medium-sized businesses experienced at least one cyber attack in the past year, and 40% experienced eight or more attacks.
Luckily, with the help of ChatGPT, small businesses can implement an internal threat awareness program at a fraction of the cost. Industries at a heightened risk of suffering a data breach, such as healthcare, should especially prioritize awareness of the cyber threat landscape.
MFA and strong access management control to limit unauthorized access to sensitive systems and data.
Previously compromised passwords are often used to hack into accounts. MFA adds additional authentication protocols to the login process, making it difficult to compromise an account, even if hackers get their hands on a stolen password
4. Use Strong Access Management Controls
Identity and Access Management (IAM) systems ensure users only have access to the data and applications they need to do their jobs and that permissions are revoked when an employee leaves the company or changes roles.
The 2023 Thales Dara Threat Report found that 28% of respondents found IAM to be the most effective data security control preventing personal data compromise.
5. Keep All Software Patched and Updated
Keep all environments up-to-date by promptly applying patches and updates. Consider patching a “golden image” and deploying it across your environment. Perform regular scans and audits to identify potential security misconfigurations and missing patches.
An attack surface monitoring solution, such as UpGuard, can detect vulnerable software versions that have been impacted by zero-days and other known security flaws.
6. Deploy Security Tools
Security tools, such as intrusion detection and prevention systems (IDPS) and security information and event management (SIEM) solutions, to monitor and respond to potential threats.
It’s essential also to implement tools to defend against tactics often used to complement data breach attempts, for example. DDoS attacks – a type of attack where a server is flooded with fake traffic to force it offline, allowing hackers to exploit security misconfigurations during the chaos of excessive downtime.
Another important security tool is a data leak detection solution for discovering compromised account credentials published on the dark web. These credentials, if exploited, allow hackers to compress the data breach lifecycle, making these events harder to detect and intercept.
One of the main ways that companies can protect themselves from cloud-related security threats is by implementing a Zero Trust security architecture. This approach assumes all requests for access to resources are potentially malicious and, therefore, require additional verification before granting access.
A Zero-Trust approach to security assumes that all users, devices, and networks are untrustworthy until proven otherwise.
8. Develop a Repeatable Hardening Process
Establish a process that can be easily replicated to ensure consistent, secure configurations across production, development, and QA environments. Use different passwords for each environment and automate the process for efficient deployment. Be sure to address IoT devices in the hardening process.
Facilitate security testing during development by adhering to a well-organized development process. Following cybersecurity best practices this early in the development process sets the foundation for a resilient security posture that will protect your data even as your company scales.
Implement a secure software development lifecycle (SSDLC) that incorporates security checkpoints at each stage of development, including requirements gathering, design, implementation, testing, and deployment. Additionally, train your development team in secure coding practices and encourage a culture of security awareness to help identify and remediate potential vulnerabilities before they make their way into production environments.
11. Review Custom Code
If using custom code, employ a static code security scanner before integrating it into the production environment. These scanners can automatically analyze code for potential vulnerabilities and compliance issues, reducing the risk of security misconfigurations.
Additionally, have security professionals conduct manual reviews and dynamic testing to identify issues that may not be detected by automated tools. This combination of automated and manual testing ensures that custom code is thoroughly vetted for security risks before deployment.
12. Utilize a Minimal Platform
Remove unused features, insecure frameworks, and unnecessary documentation, samples, or components from your platform. Adopt a “lean” approach to your software stack by only including components that are essential for your application’s functionality.
This reduces the attack surface and minimizes the chances of security misconfigurations. Furthermore, keep an inventory of all components and their associated security risks to better manage and mitigate potential vulnerabilities.
13. Review Cloud Storage Permissions
Regularly examine permissions for cloud storage, such as S3 buckets, and incorporate security configuration updates and reviews into your patch management process. This process should be a standard inclusion across all cloud security measures. Ensure that access controls are properly configured to follow the principle of least privilege, and encrypt sensitive data both in transit and at rest.
Implement monitoring and alerting mechanisms to detect unauthorized access or changes to your cloud storage configurations. By regularly reviewing and updating your cloud storage permissions, you can proactively identify and address potential security misconfigurations, thereby enhancing your organization’s data breach resilience.
How UpGuard Can Help
UpGuard’s IP monitoring feature monitors all IP addresses associated with your attack surface for security issues, misconfigurations, and vulnerabilities. UpGuard’s attack surface monitoring solution can also identify common misconfigurations and security issues shared across your organization and its subsidiaries, including the exposure of WordPress user names, vulnerable server versions, and a range of attack vectors facilitating first and third data breaches.
To further expand its mitigation of data breach threat categories, UpGuard offersa data leak detection solution that scans ransomware blogs on the dark web for compromised credentials, and any leaked data could help hackers breach your network and sensitive resources.
Business travel has become an integral part of many professionals’ lives, enabling them to expand networks and explore new opportunities. However, it also exposes travelers to various cyber risks that can compromise sensitive data and business operations.
In this comprehensive guide, we will examine the world of cybersecurity for business travelers, providing valuable insights and practical tips to ensure data protection while on the go.
The Cyber Risks of Business Travel
Traveling on business opens up both individuals and organizations to countless cyber risks, including vulnerabilities associated with public Wi-Fi connections, the risk of device theft, weak password security, compliance issues, insecure email traffic, and unsecured file-sharing platforms.
These risks can lead to unauthorized access, data breaches, and severe financial and reputational consequences if not properly addressed. Below we outline those risks in further detail so that you may avoid them:
Public Wi-Fi Connections
These networks, often found in hotels, airports, and coffee shops, are often unsecured and easily exploited by cyberhackers. Connecting to these networks puts sensitive data at risk of interception, allowing cybercriminals to steal login credentials, financial information, and other confidential data. It is essential for business travelers to exercise caution and avoid transmitting sensitive information or accessing critical accounts while connected to public Wi-Fi.
Device Theft
The loss or theft of laptops, smartphones, or tablets not only results in financial loss but also grants illicit access to valuable company information. Cybercriminals may exploit stolen devices to gain access to sensitive data, compromise corporate networks, or launch phishing attacks against colleagues and clients.
Implementing physical security measures such as using laptop locks and keeping devices within sight can help deter theft while encrypting data and enabling remote wiping capabilities can mitigate the risks associated with device loss or theft.
Password Security
Weak or reused passwords can provide easy access to unauthorized individuals. Implementing strong, unique passwords across all devices and accounts adds an extra layer of protection. Additionally, enabling two-factor authentication (2FA) enhances security by requiring an additional verification step.
Compliance
It’s important to ensure that personal and business data remain compliant with relevant laws, such as the General Data Protection Regulation (GDPR). Implementing encryption protocols and secure file storage solutions helps maintain compliance and mitigate risks.
Insecure Email Traffic
Business travelers must be careful when using public or unsecured networks to send sensitive information via email. Implementing end-to-end encryption, using secure email providers, and avoiding opening suspicious attachments or clicking on unknown links are vital precautions to protect against email-based attacks.
File Sharing
File sharing can introduce serious security risks. It’s critical to utilize secure file-sharing platforms that encrypt data both in transit and at rest. It’s advisable to implement access controls and permissions to restrict file sharing to authorized individuals only. Also, regularly reviewing and updating file-sharing policies can also help prevent evolving cybersecurity threats.
Cybersecurity Tips for Business Travelers
As we mentioned above, cybercriminals are constantly targeting business travelers, seeking to exploit vulnerabilities in their devices and steal sensitive information. Therefore, it is imperative for business travelers to be well-equipped with effective cybersecurity tips and best practices to safeguard their valuable data and protect their digital assets while on the move.
Here are some simple yet effective things you can do to help keep the hackers at bay:
Lock Your Screens
This simple yet crucial step helps prevent unauthorized access to private or sensitive information. By enabling screen locks, such as passcodes, PINs, or biometric authentication (fingerprints or facial recognition), business travelers can create an additional layer of security that ensures that data remains protected even if their device falls into the wrong hands
Use Public Wi-Fi Sparingly
Public Wi-Fi networks found in hotels, airports, and coffee shops are infamous for their lack of security. When connecting to public Wi-Fi, business travelers expose their data to potential interception by hackers.
As such, it is highly advisable to use public Wi-Fi as sparingly as possible and avoid transmitting any sensitive information, such as login credentials, financial data, or confidential documents.
Instead, business travelers should consider using their mobile network or setting up a personal hotspot with a secure password, or utilizing a virtual private network (VPN) to encrypt internet traffic and protect private data from prying eyes.
Disable the Auto-Connect Feature
Most devices have a feature that automatically connects to available Wi-Fi networks. While this is extremely convenient, this feature can be a security risk. Disabling the auto-connect feature ensures that the device doesn’t automatically connect to untrusted or potentially malicious networks.
It also provides more control over network connections, allowing business travelers to evaluate the security of each network before connecting and minimizing the risk of unwittingly joining an insecure network.
Avoid Location-Sharing
Sharing locations through social media platforms or apps can compromise privacy and potentially put business travelers at risk. This is because cybercriminals can use location data to track movement, identify patterns, and exploit absence from certain locations.
By refraining from location-sharing, business travelers can maintain a higher level of privacy and reduce the chances of becoming a target for physical theft or cyber-attacks.
Use Anti-virus Protection and Run OS Updates
Installing reliable anti-virus software on devices is crucial for detecting and preventing malware infections. Anti-virus protection helps safeguard against various threats, including viruses, ransomware, and spyware.
Additionally, keeping the operating system (OS) up to date with the latest security patches and updates is essential. This is because operating system updates often include bug fixes, vulnerability patches, and security enhancements that protect against known exploits and vulnerabilities.
Update Your Passwords
Regularly updating passwords is an essential cybersecurity practice for business travelers. Strong, unique passwords provide an additional layer of protection against unauthorized access. It is recommended to use a combination of upper and lowercase letters, numbers, and special characters when creating passwords.
Travelers should avoid reusing passwords across different accounts or platforms, as this increases the risk of a single password compromise leading to multiple account breaches. Implementing a password manager can also help generate and securely store complex passwords for easy and secure access.
Disable Bluetooth
Bluetooth technology allows wireless connections between devices, but it also presents potential security risks. Cybercriminals know this and often exploit Bluetooth vulnerabilities to gain unauthorized access to business travelers’ devices or intercept sensitive data. Disabling Bluetooth when not in use mitigates these risks and reduces the likelihood of being targeted through Bluetooth-related attacks.
Turn Off NFC (Near-Field Communication)
NFC enables contactless communication between devices. While NFC can be convenient for certain tasks, it also presents security risks, such as unauthorized access or data theft. Turning off NFC when not required helps prevent potential attacks and keeps business travelers’ devices and data secure.
Back up Information on the Cloud
Regularly backing up data on secure cloud storage services provides an additional layer of protection against data loss. In the event of device theft, damage, or loss, having all information securely stored in the cloud ensures that users can access and retrieve important files, documents, and data from any device with internet access.
Be Vigilant
Maintaining a vigilant mindset is crucial for business travelers. Staying alert for phishing attempts, suspicious links, and unfamiliar emails or messages is vital.
Hackers often exploit travel-related scenarios to trick individuals into revealing sensitive information or downloading malware.
By being cautious, double-checking before clicking on links or providing personal information, and staying informed about common phishing techniques, can significantly reduce the risk of falling victim to cyber-attacks.
By implementing the above cybersecurity tips, business travelers can enhance their digital security, reduce the risk of data breaches, and protect their sensitive information while on the go.
Cybersecurity Tips for Businesses
Organizations of all sizes must prioritize cybersecurity to protect their sensitive data, intellectual property, and customer information. Implementing effective cybersecurity measures is essential to safeguarding against cyber threats and minimizing the risk of data breaches.
Here are some essential tips for businesses to enhance their cybersecurity posture:
Implement Public Wi-Fi Policies
Establish clear policies and guidelines for employees regarding the use of public Wi-Fi networks. This includes educating them about the risks associated with public Wi-Fi and providing instructions on how to connect securely or avoid using untrusted networks altogether.
Implement VPN Usage Policies
Administer the use of virtual private networks (VPNs) when accessing company resources remotely. Implement policies that require employees to connect to a business VPN to ensure encrypted and secure communication, especially when accessing sensitive data or using public networks.
Train Your Employees to Keep Their Devices Secure
Conduct regular training sessions to educate employees on best practices for device security. This includes creating strong passwords, enabling two-factor authentication (2FA), keeping software and applications updated, and avoiding suspicious websites and downloads.
Train Employees for a Response Plan
Develop and train employees on a comprehensive incident response plan. Ensure they understand the steps to take in the event of a cybersecurity incident, including who to notify, how to preserve evidence, and how to mitigate further damage.
Encourage Situational Awareness
Foster a culture of cybersecurity awareness among employees by promoting situational awareness. Encourage them to be vigilant and identify potential threats, such as phishing emails, suspicious activities, or social engineering attempts. Encourage reporting of any suspicious incidents promptly.
Protect Mobile Devices With Strong Passwords and 2FA
Emphasize the importance of strong passwords and enable two-factor authentication (2FA) on all company-owned mobile devices. This provides an additional layer of security and prevents unauthorized access to sensitive information.
Require Regular Software Updates
Make it a policy for employees to frequently update their software, applications, and operating systems. This ensures that devices have the latest security patches and protections against emerging threats.
Provide Traveling Employees With Charging Devices
Equip traveling employees with reliable charging devices to inhibit the use of public charging stations, which can be compromised to deliver malware or steal data.
Issue Travel-Only Laptops
Provide dedicated laptops specifically for business travel. These travel-only laptops should be hardened and secured with robust security measures, minimizing the risk of data exposure while on the move.
Update Devices After Traveling
After returning from travel, ensure that employees’ devices undergo thorough security checks and updates. This helps address any potential security vulnerabilities or malware that may have been acquired during travel.
Implement a Mobile Device Management Solution
Deploy a mobile device management (MDM) solution to enforce security policies, remotely manage and monitor devices, and protect sensitive data on mobile devices. MDM solutions provide centralized control and enhanced security for company-owned devices, especially for those used by traveling employees.
Unlock Advanced Security With Perimeter 81
Cybersecurity is of increasingly paramount importance for business travelers and organizations. The risks and threats faced while on the move require a proactive and comprehensive approach to protect sensitive information and mitigate potential breaches.
By implementing the cybersecurity tips outlined in this article, both business travelers and their organizations can significantly enhance their digital security posture, ensuring that sensitive information and digital assets are safeguarded, and enabling them to focus on their professional endeavors while minimizing the risks associated with their journeys.
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FAQs
What are some good cybersecurity practices when going on a business trip?
To ensure cybersecurity while on business trips, there are several essential practices to follow. First, it is crucial to use secure and trusted networks, avoiding public Wi-Fi whenever possible. Instead, connect to secure networks such as virtual private networks (VPNs) or mobile hotspots with strong encryption.
Additionally, enabling two-factor authentication (2FA) adds an extra layer of security by requiring an additional verification step, like a unique code sent to a mobile device, along with a password. Keeping devices and software updated is also vital, as regular updates help protect against known vulnerabilities.
Implementing strong password practices, being cautious of phishing attempts, securing physical devices, and regularly backing up important data are further measures that business travelers should adopt.
What is cybersecurity in tourism?
Cybersecurity in tourism refers to the protection of digital assets, data, and systems within the tourism industry. It involves employing measures to safeguard against cyber threats, data breaches, and unauthorized access to sensitive information.
In the tourism sector, cybersecurity is vital to ensure the integrity and confidentiality of customer data, financial transactions, and other sensitive information.
It encompasses practices such as securing online booking platforms, protecting customer payment information, educating employees about cyber threats, and maintaining robust data protection protocols to instill confidence and trust in travelers.
What type of businesses need cybersecurity?
All businesses, regardless of size or industry, need cybersecurity measures to protect their digital assets and sensitive information. While certain industries face higher risks, such as financial institutions, healthcare organizations, e-commerce companies, government agencies, and technology firms, it is crucial to recognize that cybersecurity is relevant to all businesses.
Cyber threats can impact any organization that utilizes digital technologies, stores customer data or relies on online systems for operations. Safeguarding digital assets and customer information should be a priority for businesses across industries.
Network security is paramount for businesses of all sizes. With the ever-evolving threat landscape and increasing cyber-attacks, it is crucial to implement robust network security measures to safeguard sensitive data, protect customer information, and ensure uninterrupted operations.
Read on to discover the concept of network security for businesses in 2023. We will also discuss various strategies, tools, and best practices to build secure network infrastructure.
What is Network Security for Businesses?
Network security for businesses refers to a set of measures and practices implemented to protect a company’s computer network from unauthorized access, data breaches, and other cyber threats.
It involves safeguarding the network infrastructure, including hardware, software, and data, by implementing layers of security controls.
Network security also aims to maintain the confidentiality, integrity, and availability of the network, ensuring that only authorized users can access resources and sensitive information while preventing malicious actors from compromising the system.
The following points cover what you need to know about network security:
How Does Network Security Work?
Network security operates on multiple layers and employs numerous technologies and protocols to safeguard the network infrastructure.
For example:
Firewalls act as a barrier between an internal network and external networks, monitoring and controlling incoming and outgoing network traffic based on predefined security rules. They examine data packets, filter out potential threats, and prevent unauthorized access to the network.
Virtual Private Networks (VPNs) establish secure, encrypted connections over public networks, such as the Internet, allowing remote users to access the company’s network resources securely. By encrypting data transmitted between the user and the network, business VPNs protect sensitive information from interception and unauthorized access.
Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS) tools monitor network traffic in real-time, identifying, and alerting administrators about potential security breaches, anomalies, or malicious activities. IDS identifies threats, while IPS actively blocks or mitigates attacks.
Secure Web Gateways (SWGs) provide secure web browsing by filtering internet traffic, blocking malicious websites, preventing malware downloads, and enforcing acceptable use policies. They protect users from web-based threats and help maintain a secure browsing environment.
Zero Trust assumes that no user or device within or outside the network is inherently trustworthy. It enforces strict access controls, verifies identities, and continuously evaluates trustworthiness, even for users and devices inside the network perimeter. Zero Trust architecture reduces the attack surface and enhances overall network security.
These are just a few examples of the mechanisms employed in network security. Businesses often implement a combination of technologies and strategies tailored to their specific needs and risk profiles.
The key is to establish multiple layers of security controls that work together to detect, prevent, and mitigate threats to the network infrastructure.
Benefits of Network Security For Businesses
Implementing robust network security measures, as outlined in the provided sources, offers several benefits to businesses as follows:
Protection of sensitive data: As mentioned above, network security measures, such as firewalls, VPNs, and encryption, play a vital role in safeguarding sensitive data. They help protect customer information, financial records, and proprietary data from unauthorized access, data breaches, and theft. By implementing these measures, businesses can ensure the confidentiality and integrity of their data, preserving customer trust and complying with data protection regulations.
Continuity of operations: Network security measures contribute to the smooth functioning of business operations. By detecting and mitigating potential risks and threats, businesses can prevent disruptions caused by malware, DDoS attacks, or unauthorized access attempts. This leads to improved productivity, reduced downtime, and minimized financial losses associated with network outages or data breaches. Network security solutions, such as SIEM systems and intrusion detection/prevention systems, enable businesses to proactively monitor and respond to security incidents, maintaining operational continuity
Meeting regulatory requirements: compliance with industry-specific standards, such as HIPAA for healthcare or GDPR for data privacy, is crucial for avoiding penalties and maintaining the trust of customers and partners. Implementing robust network security measures, including vulnerability scanning and regular software updates, helps businesses adhere to these standards and protect sensitive information.
In summary, the implementation of strong network security measures, as recommended by the provided sources, ensures the protection of sensitive data, maintains operational continuity, and facilitates regulatory compliance for businesses. These benefits contribute to the overall security posture of the organization and help build trust with customers and partners.
Potential Dangers to Business Network Security
Business network security faces numerous potential dangers today. Cyber-attacks pose a significant threat, with attackers employing techniques such as phishing, malware, and ransomware to gain unauthorized access, compromise data, and disrupt operations.
Insider threats from internal employees or contractors can also jeopardize network security, ranging from accidental data breaches to intentional malicious activities. Weak passwords and authentication practices create vulnerabilities, allowing attackers to exploit credentials.
Additionally, the explosion of Bring Your Own Device (BYOD) policies and mobile devices introduces new risks, including device loss or theft. Cloud security is another concern, as misconfigurations or vulnerabilities in cloud platforms can lead to data breaches.
Understanding and addressing these potential dangers is vital for businesses to protect their assets, maintain operational continuity, and safeguard their reputation. Lastly, implementing robust cloud security measures such as encryption, access controls, and regular security assessments helps safeguard data and applications in the cloud.
By understanding and proactively addressing these potential dangers, businesses can fortify their network security defenses and mitigate risks effectively.
Some of the main threats to consider are:
Viruses
Viruses are malicious software programs designed to replicate themselves and infect other files or systems. They can spread via email attachments, infected websites, or removable storage devices.
Once a virus infects a business network, it can cause major damage, including data corruption, system crashes, and unauthorized access.
Viruses often exploit software vulnerabilities or user actions, such as clicking on infected links or downloading malicious files.
To protect against viruses, businesses should deploy up-to-date antivirus software that can detect and remove known viruses. Regular software updates, employee training on safe browsing habits, and caution when opening email attachments or downloading files are essential preventive measures.
Spyware
Spyware is software that secretly gathers information about a user’s activities, usually without their knowledge or consent. Spyware can monitor keystrokes, capture login credentials, track web browsing habits, and collect sensitive data.
It can be installed through malicious downloads, infected websites, and even bundled with legitimate software. Once installed, spyware operates in the background, compromising user privacy and potentially exposing sensitive business information.
Preventive measures against spyware include using reputable antivirus and anti-spyware software, regularly scanning systems for malware, and educating employees about safe online practices. Firewalls and web filters can also help block access to malicious websites known for distributing spyware.
Worms
Worms are self-replicating malware that spread through computer networks without requiring user intervention. They work by exploiting vulnerabilities in network protocols or software to gain unauthorized access and propagate rapidly.
Worms can consume network bandwidth, disrupt system performance, and deliver payloads such as additional malware or remote-control functionality. To defend against worms, businesses should regularly update operating systems and software to patch known vulnerabilities.
Network segmentation and strong access controls limit the spread of worms within the network. Intrusion detection and prevention systems (IDS/IPS) help detect and block worm-related activities, and firewalls can be configured to filter incoming and outgoing traffic to prevent worm propagation.
Adware
Adware is software that displays unwanted advertisements, often in the form of pop-ups, on a user’s device. Today, adware is commonly bundled with free software or downloaded unknowingly from malicious websites.
It can slow down system performance, consume network bandwidth, and compromise user privacy. In some cases, adware may even track user behavior and collect personal information for targeted advertising purposes.
Preventing adware requires implementing robust security measures such as using reputable antivirus software, exercising caution when downloading software from unfamiliar sources, and regularly scanning devices for malware.
Browser extensions or plugins that block or filter unwanted advertisements can also help mitigate the risks associated with adware.
Trojans
Trojans (taken from the concept of Trojan horses) are deceptive programs that masquerade as legitimate software or files to fool users into executing them. Once activated, these Trojans can grant unauthorized access to attackers, enabling them to steal sensitive data, install additional malware, or control the infected system remotely.
Trojans are often spread through email attachments, malicious downloads, or compromised websites. To protect against Trojans, businesses need to implement strong email security measures, including spam filters and email authentication protocols.
Regularly updating software, using reputable antivirus software, and educating employees about safe browsing habits and email hygiene are crucial in preventing Trojan infections.
Ransomware
Ransomware is a type of malware that encrypts a user’s files or entire systems, rendering them inaccessible until a ransom is paid to the attacker. Ransomware attacks can have severe consequences, including financial loss, operational disruption, and reputational damage.
Attackers often exploit vulnerabilities in software or use social engineering techniques to trick users into downloading or executing the malware.
Preventing ransomware requires a multi-layered approach, including regular backups of critical data, implementing strong email security measures, keeping systems and software up to date, and educating employees about phishing techniques and safe computing practices.
Network segmentation and robust access controls help limit the spread of ransomware within the network, and security solutions such as advanced endpoint protection and behavior-based detection can aid in early detection and mitigation.
By understanding the potential dangers posed by viruses, spyware, worms, adware, Trojans, and ransomware, businesses can implement comprehensive security measures to mitigate these risks.
Regular software updates, employee training, strong access controls, and deploying reputable security solutions are essential in maintaining a secure network environment and protecting sensitive business data.
Types of Network Security Solutions
As you have already read, protecting your business network from cyber threats is of paramount importance. Various types of network security solutions have emerged to safeguard organizations’ sensitive data and critical systems. From access control to cloud network security, these solutions form the foundation of a robust network defense strategy.
Below, we explore the most commonly available network security solutions, each addressing specific vulnerabilities and providing unique protective measures.
Access Control
Access control is the foundation of network security, ensuring that only authorized individuals can access sensitive resources and information. By implementing user authentication mechanisms such as strong passwords, multi-factor authentication, and access privilege management, businesses can enforce strict control over network access and reduce the risk of unauthorized entry.
Application Security
Application security focuses on protecting software and web applications from vulnerabilities and exploitation. This involves implementing secure coding practices, regularly updating applications, and utilizing web application firewalls (WAFs) to detect and block potential threats. By securing applications, businesses can prevent breaches that exploit application weaknesses.
Anti-Virus and Anti-Malware
To combat the evolving landscape of malware and viruses, businesses should deploy robust anti-virus and anti-malware solutions. These software applications scan files, emails, and websites for malicious code and remove or quarantine any detected threats. Regular updates and real-time scanning help ensure protection against the latest malware strains.
Firewalls
Firewalls are the most common first line of defense for network security. They monitor and control both incoming and outgoing network traffic based on predefined security rules. They also establish a barrier between trusted internal networks and external networks, effectively blocking unauthorized access and potentially malicious connections.
Intrusion Prevention Systems (IPS)
IPS solutions detect and prevent unauthorized access attempts and network attacks in real time. By monitoring network traffic for known attack signatures or anomalous behavior, IPS systems can take immediate action to block and mitigate potential threats, enhancing network security.
Network Segmentation
Network segmentation involves dividing a network into smaller, isolated segments, creating barriers that limit unauthorized access and the lateral movement of threats. By implementing network segmentation, businesses can contain breaches, reduce the impact of successful attacks, and protect critical resources.
Mobile Security
Mobile security measures include implementing mobile device management (MDM) solutions, enforcing strong passwords, encrypting data, and deploying remote wipe capabilities to protect sensitive information if a device is lost or stolen.
VPN (Virtual Private Network)
A VPN creates a secure, encrypted connection over a public network, enabling users to access the company’s network resources remotely. By utilizing a VPN, businesses can ensure that data transmitted between remote users and the network remains secure, protecting sensitive information from interception.
Web Security
Web security solutions protect businesses from web-based threats, such as malicious websites, phishing attempts, and drive-by downloads. These solutions include web filtering, content scanning, and URL categorization, effectively preventing employees from accessing dangerous websites and reducing the risk of infection.
Data Loss Prevention
Data loss prevention (DLP) solutions help businesses protect sensitive information from unauthorized access, accidental exposure, or intentional data theft. By implementing DLP measures, such as encryption, access controls, and content monitoring, organizations can identify, monitor, and prevent the unauthorized transmission or storage of sensitive data. This can help dramatically reduce the risk of data breaches and compliance violations.
Behavioral Analytics
Behavioral analytics utilizes machine learning (ML) and artificial intelligence (AI) algorithms to detect anomalous user behavior within a network. By establishing baselines of normal behavior, these solutions can identify deviations that may indicate insider threats or compromised accounts.
Behavioral analytics enhances network security by providing real-time threat detection and response capabilities.
Zero Trust Network Access (ZTNA)
Zero Trust Network Access (ZTNA) is a security model that assumes no trust, even for users and devices within the network perimeter. It verifies each user and device, granting access only to authorized resources based on granular policies. ZTNA enhances network security by reducing the attack surface and providing secure access control, regardless of the user’s location or network connection.
Sandboxing
Sandboxing involves isolating potentially malicious files, programs, or activities in a controlled environment to analyze their behavior without risking harm to the network. By executing files within a sandbox, businesses can detect and mitigate threats such as zero-day exploits, malware, and ransomware before they can cause damage.
Hyperscale Network Security
Hypersecale network security refers to security measures designed to protect highly scalable and distributed network architectures, such as those found in cloud environments. It involves implementing security measures that can scale dynamically to accommodate the ever-changing demands of large-scale networks, ensuring robust protection against cyber threats.
Cloud Network Security
Cloud network security involves implementing security controls and solutions specifically designed for cloud environments. It includes measures such as encryption, access controls, data loss prevention, and security monitoring to safeguard data and applications hosted in the cloud.
Email Security
Email remains a common entry point for cyber-attacks. Email security solutions include spam filters, anti-phishing measures, attachment scanning, and encryption. By implementing robust email security measures, businesses can prevent malicious emails from reaching users’ inboxes and protect against email-based threats such as phishing and malware.
In conclusion: by considering and implementing a comprehensive range of network security solutions, businesses can significantly enhance their defenses against modern cyber threats. However, it is essential to tailor these solutions to your organization’s specific needs and regularly update and test them to ensure their effectiveness in safeguarding your network, data, and sensitive assets.
With a proactive and layered approach to network security, businesses can mitigate risks and maintain a secure digital environment.
How to Build Your Network Security
Building a strong network security infrastructure is crucial in order to establish comprehensive security measures that address potential vulnerabilities and safeguard against cyber threats.
Here are 12 best practices for how to go about it:
Monitor Traffic
Implement network monitoring tools to gain visibility into network traffic.
Analyze and identify abnormal and/or suspicious activities indicative of potential security breaches.
Monitor both inbound and outbound traffic to detect and respond to threats promptly.
Run Network Audits Regularly
Conduct regular network audits to assess the overall security posture of your network.
Identify and address any vulnerabilities, misconfigurations, or outdated security protocols.
Review access controls, firewall rules, and network segmentation to ensure they align with your security requirements.
Stay Informed on New Threats
Stay updated with the latest security trends, vulnerabilities, and attack techniques.
Subscribe to security bulletins, follow reputable security blogs, and participate in industry forums to stay informed.
Regularly assess your network security measures against emerging threats and adapt your defenses accordingly.
Build and Update Your Firewall and Antivirus
Deploy a robust firewall solution to monitor and control network traffic based on predefined security policies.
Regularly update firewall rules to incorporate new security requirements and address emerging threats.
Utilize reputable anti-virus software and keep it up to date to protect against malware, viruses, and other malicious software.
Require users to provide additional verification factors, such as a unique code or biometric information, along with their credentials.
MFA significantly reduces the risk of unauthorized access even if passwords are compromised.
Implement Single Sign-On (SSO)
Deploy a single sign-on solution to streamline user authentication across multiple applications and services.
SSO reduces the number of passwords users need to remember, simplifies access management, and enhances security by enforcing strong authentication practices.
Train Employees Regularly
Provide regular security awareness training to employees to educate them about common security threats and best practices.
Train employees on identifying phishing emails, handling sensitive information, and practicing secure browsing habits.
Encourage employees to report any security incidents or suspicious activities promptly.
Create Secure Passwords
Educate employees about the importance of strong passwords and enforce password policies.
Encourage the use of complex passwords with a mix of uppercase and lowercase letters, numbers, and special characters.
Implement password management tools to securely store and manage passwords.
Disable File Sharing Outside of File Servers
Restrict file sharing to designated file servers or secure collaboration platforms.
Disable or restrict file-sharing features on endpoints to prevent unauthorized access or accidental exposure of sensitive data.
Backup Your Data
Regularly back up your critical data to a secure, offsite location.
Implement automated backup solutions to ensure data availability in the event of a system failure, natural disaster, or cyber-attack.
Test data restoration processes periodically to ensure the integrity and reliability of backups.
Update Router Firmware
Keep your router’s firmware up to date to address security vulnerabilities and take advantage of the latest security features.
Enable automatic firmware updates or establish a regular schedule to ensure timely updates.
Create Data Recovery Plans
Develop comprehensive data recovery plans to outline procedures for restoring data and resuming operations after a security incident or system failure.
Test and refine these plans regularly to ensure they are effective
Make Your Business a Fortress Against Cyber Threats
Businesses today absolutely must prioritize network security. By implementing a multi-layered approach, embracing emerging technologies, educating employees, and maintaining regular security practices, organizations can build a strong fortress against cyber threats.
This ongoing commitment to network security not only protects sensitive data and ensures operational continuity but also fosters trust with customers and partners. Need a hand? Book a demo today!
FAQs
How is network security used in business?
Network security involves implementing a range of security measures, such as firewalls, intrusion detection systems, encryption, access controls, and user authentication, to safeguard networks from unauthorized access, data breaches, malware, and other cyber threats. Network security also plays a vital role in regulatory compliance and maintaining the trust of customers and partners.
How do I secure my business network?
Securing a business network involves implementing a combination of technical and organizational measures. Here are some essential steps to secure your business network:
– Use strong network security solutions, such as firewalls, antivirus software, and intrusion detection systems. – Implement strong access controls, including strong passwords, multi-factor authentication (MFA), and role-based access controls. – Regularly update software and firmware to patch vulnerabilities and address security flaws. – Train employees on security best practices, such as identifying phishing emails, practicing safe browsing habits, and protecting sensitive data. – Segment your network to isolate critical systems and limit the impact of a potential breach. – Encrypt sensitive data both in transit and at rest to protect it from unauthorized access. – Conduct regular network assessments and audits to identify vulnerabilities and address them promptly. – Develop an incident response plan to effectively respond to and mitigate security incidents. – Regularly back up critical data and test data restoration procedures to ensure data availability and quick recovery in case of a breach or system failure. – Stay informed about the latest security threats and trends and adapt your security measures accordingly.
What are the 5 types of network security?
The five types of network security are:
1. Perimeter Security: This includes measures such as firewalls, intrusion detection systems, and virtual private networks (VPNs) to protect the network’s perimeter from unauthorized access and external threats.
2. Endpoint Security: Endpoint security focuses on securing individual devices connected to the network, such as laptops, smartphones, and IoT devices. It involves implementing antivirus software, patch management, and encryption to protect endpoints from malware and unauthorized access.
3. Network Access Control (NAC): NAC ensures that only authorized devices and users can connect to the network. It verifies the identity and security posture of devices before granting network access, enforcing security policies, and minimizing the risk of unauthorized or compromised devices accessing the network.
4. Data Security: Data security involves protecting sensitive information from unauthorized access, alteration, or theft. It includes encryption, access controls, data loss prevention (DLP), and backup and recovery strategies to safeguard critical data.
5. Security Monitoring and Incident Response: This type of security focuses on detecting and responding to security incidents. It includes security monitoring tools, intrusion detection and prevention systems (IDPS), security information and event management (SIEM), and incident response plans to identify, mitigate, and recover from security breaches.
What are the 3 elements of network security?
The three elements of network security are commonly referred to as the CIA triad, which stands for:
1. Confidentiality: Confidentiality ensures that sensitive data is protected from unauthorized access and disclosure. Encryption, access controls, and secure transmission protocols are used to maintain the confidentiality of information.
2. Integrity: Integrity ensures that data remains unaltered and trustworthy throughout its lifecycle. Data integrity measures, such as digital signatures, checksums, and access controls, prevent unauthorized modifications or tampering of data.
3. Availability: Availability ensures that network resources and services are accessible and operational when needed. Network security measures, such as redundancy, load balancing, and disaster recovery plans, are implemented to minimize downtime and ensure continuous availability.
