Updated on 5 mag 2023
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Hard disks (HDD) enable the storage of recordings from Protect and Access, as well as voicemails from Talk. The Cloud Key Gen2 Plus requires an HDD, and comes with a 1TB disk pre-installed for your convenience.
Recommendations
| Storage Type | Applicable UniFi Hosts | Recommended Storage | General Requirements |
| 3.5″ HDD | Dream Machine Pro, Dream Machine SE, Network Video Recorders | 8TB UniFi HDD | CMR drive with 7200RPM read/write speeds |
| 2.5″ HDD | Cloud Key Gen2 Plus | Included HDD, or Toshiba 2.5″ MQ01ABD100V | CMR drive with 5400RPM read/write speeds |
| MicroSD Card | Dream Router, Dream Wall | – | Minimum capacity of 128GB |
You can find instructions for replacing your current storage devices here.
Incompatible Storage
3.5” Disks
| Vendor | Series | Model | Capacity | Notes |
| Seagate | SkyHawk | ST10000VX0004 | 10TB | Does not fit the drive tray. |
| Seagate | Ultrathin | ST500LT032 | 500GB | Does not have bottom screws. |
| Western Digital | UltraSlim | WD5000MPCK | 500GB | Does not have bottom screws and connectors do not fit the tray. |
| Any | Any | SMR Drives | Any | Drives fit the tray but cause issues. |
2.5” Disks
| Vendor | Series | Model | Capacity | Notes |
| Seagate | Ironwolf | ZA960NM10001 | 960GB | Does not meet the Power requirements* |
| Seagate | Ironwolf | ZA1920NM10001 | 1.92TB | Does not meet the Power requirements* |
| Seagate | Ironwolf | ZA3840NM10001 | 3.84TB | Does not meet the Power requirements* |
*The Cloud Key Gen2 Plus does not support hard drives that require a 12V supply in addition to the default 5V supply.
MicroSD Cards
| Vendor | Series | Model | Capacity | Notes |
| Samsung | EVO Plus | Any | Any | Compatible with the Dream Router, not the Dream Wall |
| Any | Any | Any | <128GB | SD Cards must have at least 128GB of storage capacity |