Last modified date: 2022-10-05
Can I use different types of SEDs to create a SED secure storage pool?
Yes, you can use different types of SEDs in the same SED secure storage pool.
Can I use SEDs in a normal storage pool?
Yes, normal storage pools can contain SEDs. However, the SEDs would function as regular disks without self-encryption.
When creating a normal storage pool, make sure the option Create SED secure storage pool is deselected.
If I use SEDs in a normal storage pool, will the pool be locked after the NAS restarts?
No, the system does not lock normal storage pools when the NAS restarts. SEDs in a normal storage pool function as regular disks without self-encryption.
Only SED secure storage pools are locked after the NAS restarts (unless the setting Auto unlock on startup is enabled).
Why is my SED’s disk status “Unlocked” even though I never activated its self-encrypting function?
In QTS versions earlier than 5.0.1 and QuTS hero versions earlier than h5.0.1, only SEDs of the type TCG Opal are supported.
Starting from QTS 5.0.1 and QuTS hero h5.0.1, TCG Enterprise SEDs are also supported.
If you used any TCG Enterprise SEDs to create a normal storage pool when your NAS was running QTS versions earlier than 5.0.1 or QuTS hero versions earlier than h5.0.1, and then later upgraded your operating system to QTS 5.0.1 (or later) or QuTS hero h5.0.1 (or later), the NAS will now indicate their disk status as “Unlocked”. This does not affect the status or performance of the storage pool, and the SEDs will continue to function as regular disks.
If a TCG Enterprise SED has never been used in a storage pool, and the disk status has changed to “Unlocked” after you upgraded the NAS operating system to QTS 5.0.1 (or later) or QuTS hero h5.0.1 (or later), you can use the SED Erase function to reset the disk to factory default, and then activate self-encryption on the disk by setting an encryption password.
Resetting to Factory Default
What can I do if I cannot find the PSID on my SED?
SEDs usually have a PSID (physical secure ID) labeled on the disk. If you cannot find the PSID on the disk, please contact the disk manufacturer for assistance.
Why doesn’t the PSID work when I try to reset my SED?
If you are unable to reset your SED to factory default using its PSID (physical secure ID), please contact the disk manufacturer for technical assistance.
If the disk manufacturer is unable to help you reset the SED, you can still use the SED as a regular disk.